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How Meta is Preparing for Nigeria’s 2023 General Elections

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In a bid to help ensure a safe and secured general election in Nigeria, Meta had earlier today, through Adaora Ikenze, Head of Public Policy for Anglophone West Africa, shared another update ahead of the general elections. Find Excerpts below.

Today, we are sharing an update on our work to prepare for and help preserve the integrity of the general elections taking place in Nigeria on 25 February 2023.

This work will continue in the lead-up to, during and after the vote. It is grounded in long-running investments we have made in people, technology and partnerships to help reduce the spread of misinformation, detect and remove hate speech, improve digital literacy, help make political advertising more transparent and ensure the safety of people using our platforms.

Removing Harmful Content to Keep People Safe

We want people to be able to talk openly on our apps about the issues that matter to them, whilst still feeling safe. Our Community Standards (also available in Hausa) publicly explain what content is and isn’t allowed on Facebook and Instagram, and cover a number of areas relevant to elections. These include policies on harassment and incitement to violence, as well as detailed hate speech policies that ban attacks on people based on characteristics like ethnicity or religion. When we become aware of content that violates these rules, we remove it.

Since 2016, we’ve quadrupled the size of our global team working on safety and security to 40,000 people. This includes over 15,000 content reviewers who review content across Facebook and Instagram in more than 70 languages — including Yoruba, Igbo and Hausa.

As Election Day approaches, we will activate a Nigeria-specific Elections Operations Center focused on identifying potential threats across our apps and technologies in real time, accelerating our response time. This initiative will bring together experts from across our company on our intelligence, data science, engineering, research, operations, public policy and legal teams.

Combating Misinformation and False News

We remove the most serious kinds of misinformation from Facebook and Instagram, such as content that could contribute to imminent violence or physical harm, or that is intended to suppress voting. This includes false news related to voting dates, locations, time and methods. For the Nigerian elections, based on guidance from local partners, this will specifically include photos and videos shared out of context that falsely depict ballot-stuffing, acts of violence or weapons.

For content that doesn’t violate these particular policies, we work with independent fact-checking organisations in Nigeria — AFP, Africa Check, Dubawa and Reuters — who review and rate content in English, Hausa, Yoruba and Igbo. When content is rated “false” or “partly false” by these fact checkers, we attach warning labels to the content and reduce its distribution in Facebook Feed so people are less likely to see it.

To help Nigerians spot and take action against false news online, we’ve partnered with local radio stations to create “#NoFalseNewsZone” radio dramas in English and Pidgin, and run ads on Facebook and radio in Yoruba, Pidgin, Hausa and Igbo.

Addressing Virality on WhatsApp

WhatsApp will continue to limit peoples’ ability to forward messages and announced last year that any message that has been forwarded once can only be forwarded to one group at a time, rather than the previous limit of five. When we introduced the same feature for highly forwarded messages in 2020, we reduced the number of these messages sent on WhatsApp by more than 70%.

WhatsApp’s Search the Web function also lets people double-check the text content of messages that have been forwarded many times. This means that they can find other sources of information about content they’ve received.

People can also control who can add them to group chats and have options to block and report unknown contacts, giving them even more control over their privacy.

Making Political Advertising More Transparent

Advertisers seeking to run ads related to social issues, elections or politics on our apps in Nigeria must undergo a verification process to prove who they are and that they live in the country. Their ads will also be labelled with a “Paid for by” disclaimer to show who’s behind it.

We’ve also introduced new controls so people can choose to see fewer ads about social issues, elections and politics. When people use these controls they’ll no longer see ads that are labelled with the “Paid for by” disclaimer.

All political and electoral ads are added to our Ads Library for seven years, so that everyone can see what ads are running, see information about targeting and find out how much was spent on them.

Fighting Election Interference

We’ve built specialised global teams to stop election interference, focusing on coordinated inauthentic behaviour (CIB) — when groups of people use sophisticated networks of Pages, Groups and accounts to try and manipulate public debate.

Since 2017, we have removed more than 150 networks globally for coordinated inauthentic behaviour including ahead of major elections, and we remain vigilant to this behaviour. We will remove and publicly share details of any networks of CIB that we identify across our technologies related to the election.

Working With Local Organisations

We are working closely with election authorities, including The Independent National Electoral Commission, and other local partners in Nigeria to ensure we’re preparing appropriately for the specific challenges an election brings.

We have engaged with women safety organisations such as TechHer, ElectHer, Nigerian Women’s Trust Fund, and WIMBIZ to support a range of initiatives that encourage civic engagement. We’ve also provided digital security and safety training for vulnerable groups including female public figures and human rights defenders.

We have also provided training for grassroots civil society organisations that are working to prevent and counter violent extremism in Nigeria, organised in partnership with Search for Common Ground, and conducted a roundtable with experts, academics and think tanks that are working on counterterrorism efforts in the country.

Encouraging Civic Engagement

When it comes to elections, people should have easy access to accurate information from credible sources. That’s why we’ve supported Yiaga Africa, a non-partisan voter education non-profit, through a donation to develop a voter education chatbot on WhatsApp.

Launched on February 1st, 2023, the chatbot helps provide Nigerian voters with secure information on voting rules, positions up for election, what to expect on voting day and the tools they need to exercise their vote. Anyone can access the chatbot by messaging +234 (0) 906 283 0860 on WhatsApp or click wa.me/+2349062830860.

We’ll also have an “I Voted” sticker on Instagram. And on Election Day, we’ll remind people in the country that it’s time to vote with a notification on top of their Facebook Feed as well.


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GSMA Urges Import Duties Exemption for Smartphones

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Global System for Mobile Communications Association (GSMA) has urged African governments to recognise telecommunications as a core economic pillar and implement specific tax reforms that could dramatically accelerate digital inclusion across the continent.

GSMA Urges Import Duties Exemption for Smartphones

Mr. Daddy Mukadi, chair of GSMA Africa’s Policy Group, proposed a two-to-three-year exemption on import duties and taxes for entry-level smartphones priced between $40 and $150 to help bridge the usage gap.

He also called for the removal of entry duties on telecommunications equipment for at least three years to support the expansion of network coverage.

“These measures would help deliver inclusive and sustainable digital technology for economic and social progress. They would also support faster connectivity, improved access and the ability to connect more people, businesses and communities to the digital economy,” he said.

Mukadi who is also the chief regulatory officer of Airtel Africa, spoke at the first edition of the États Généraux du Secteur des Postes et Télécommunications in Kinshasa, DRC, an event convened to support the development of a strategic roadmap for the country’s digital and telecommunications sector and attended President Félix Tshisekedi.

He urged government and industry stakeholders to rethink the role of telecommunications in national development, arguing that it should be framed not as a sector specific concern, but as a continent-wide imperative.

“The telecoms sector can no longer be considered merely as a support sector. It is now a core sector. Both are vital, and every other sector, from security and finance to transport and health, depends on digital technology for growth,” Mukadi said.

His remarks come at a critical moment for Africa’s digital economy. According to the GSMA’s Mobile Economy Africa 2025 report, the mobile sector contributed $220 billion to the continent’s economy in 2024.

This is equivalent to 7.7per cent of GDP and is projected to reach $270 billion by 2030. Yet despite mobile networks now covering 95per cent of Africa’s population, nearly 75per cent of people across the continent remain offline.

The GSMA identifies this gap as Africa’s greatest connectivity challenge, driven above all by the unaffordability of devices.

Mukadi therefore called for strategic adjustments to public policy, as well as legal and regulatory frameworks, to support wider access to digital services. He said the telecommunications sector should be treated as a foundational pillar of economic development, with stakeholders working together to accelerate investment, expand coverage and close the usage gap across the continent.

The Chief Regulatory Officer of Airtel Africa also highlighted key barriers to digital inclusion, including the affordability of smartphones and the impact of import duties on telecommunications infrastructure.

He added that government and the private sector must work closely to create a regulatory environment that encourages innovation, protects consumer interests and supports long-term investment.


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Court Blocks Telcos from Cutting Nairtime’s Credit Services

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Federal High Court in Abuja has issued an interim injunction restraining MTN Nigeria and Airtel Networks from suspending or interfering with Nairtime Nigeria’s access to critical telecommunications platforms including short codes, SMS, USSD, and billing services, following a directive by the Federal Competition and Consumer Protection Commission (FCCPC) that left Nigerians without a safety net.

Court Blocks Telcos from Cutting Nairtime’s Credit Services

The order, granted on April 24, 2026 in Suit No: FHC/ABJ/CS/779/2026, ensures that millions of consumers, particularly those without access to traditional banking, can continue to access airtime and data on credit, services increasingly vital for daily communication, work, education, and digital participation.

Nairtime, part of the Optasia Group, is a leading provider of airtime and data credit services in Africa and the Middle East, facilitating micro-lending for mobile users.

According to Nairtime, the court’s intervention provides policy certainty and reinforces the legitimacy of its operations, which are conducted under a valid Value-Added Service licence issued by the Nigerian Communications Commission (NCC).

The company noted that the suspension linked to the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 risked disrupting services relied upon daily by ordinary Nigerians.

Ms Uchenna Agbo, chief commercial officer of Optasia and chief executive officer of Nairtime Nigeria Limited, said: “This decision is ultimately about protecting underserved Nigerian consumers.

It ensures that millions of people, many of whom are underserved by traditional financial systems, retain uninterrupted access to essential digital services. Over time, using these services responsibly can help them prove reliability and improve their chances of accessing bigger financial opportunities in the future.

“Our platform enables responsible, data-driven lending that keeps people connected when they need it most and we look forward to working with our partners to restore services in a manner that resumes full service value to the Nigerian consumers without further delay.”

Nairtime reaffirmed its commitment to consumer and data protection through stringent governance frameworks and ethical use of artificial intelligence, and emphasised that it shares the broader consumer protection objectives of the Federal Government while remaining open to constructive engagement with regulators and industry partners.

Agbo added: “We have built a system that supports inclusion at scale, while maintaining strong risk controls for industry stability and economic impact. This ruling allows us to continue delivering safe, reliable services that Nigerians depend on every day.

“We remain focused on ensuring that the Nigerian consumer stays at the centre of innovation and will continue working with regulators and our partners, including MTN and Airtel, to promote a fair, transparent, and inclusive digital ecosystem that benefits Nigeria and all Nigerians.”

Optasia, which listed on the Johannesburg Stock Exchange in late 2025 and was founded in Nigeria 14 years ago, provides the infrastructure layer connecting mobile network operators and banks to millions of underserved customers.

Through global partnerships with 50 distribution partners and 17 financial institutions, including some of Africa’s largest MNOs and tier-one banks, the platform uses proprietary AI that processes credit decisions in under one second, using alternative data to assess risk for customers who have never held a formal credit product.

Beyond telcos, the company is also developing new propositions including SME and merchant finance, longer-term and higher-value credit, telco BNPL and revolving credit lines, and embedding its platform across adjacent ecosystems and verticals.

 


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Truecaller Tags Nigeria as Africa’s Spam Call Capital

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Nigeria has been ranked the most spammed country in Africa, according to a new report by Truecaller has shown. The report showed that more than half of all unknown calls received by Nigerians in 2025 were identified as spam or fraudulent.

About 51 per cent of unknown calls were flagged as spam, placing Nigeria eighth in the world and ahead of African countries like South Africa, Kenya, Ghana and Ethiopia.

According to the report, most spam calls in Nigeria are linked to telecom companies and network-related promotions. Telecom-related calls made up 35 per cent of spam calls, while sales and telemarketing accounted for 10 per cent. Scam calls represented six per cent.

Truecaller said many Nigerians now struggle to know whether an unknown caller is a real network provider, a marketer, or a fraudster pretending to be from a trusted company.

The report also noted that Brazil faces a similar problem, with telecom-related calls dominating spam activities.

Globally, Indonesia ranked as the most spammed country in the world, with 79 per cent of unknown calls marked as spam. Chile came second with 70 per cent, while Vietnam, Brazil and India completed the top five.

The company added that the Middle East and Africa region passed 100 million monthly active users in late 2025, making Africa one of its fastest-growing markets.

Chief Executive Officer of Truecaller, Rishit Jhunjhunwala, said fraud and impersonation calls have become a serious global concern.

He said the company plans to focus more on stopping fraudulent calls before they reach users in 2026.

Truecaller also announced that it surpassed 500 million monthly active users worldwide as of March 31, 2026, with more than 150 million users outside India.


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