Telecom
How to Protect Your Phone
Having your phone stolen is a hassle – it’s not just the handset, it’s the numbers, messages and photos you lose too. Knowing how to protect your mobile and keep it safe will save you a lot of inconveniences and stress.
With mobiles or cell phones becoming fancier, more popular, and more expensive, they are increasingly liable to theft.
Checks show that thousands of mobile phones are being stolen by robbers every month.
In Nigeria available statistic indicate that more than 750,000 mobile phones are reported lost or stolen in the country yearly. This translates to about 1,423 stolen handsets every week or eight, every hour.
Mobile phones are often stolen in cars when in traffic, social venues as restaurants, bars and clubs, victims’ homes during robberies or workplaces.
The effect of mobile theft may be devastating on the victims. They range from lost of information (contacts); the inconvenience of having to be without a phone to reach and be reached which often result in loss of business; the hassle of having to report the theft, cost of replacement the handset and sometimes personal assaults.
Even then, many thieves are more interested in accessing your wireless service and potentially, stealing your identity.
Unless you want to deal with all the hassles of getting a new phone (or paying for unauthorized charges on your bill) you’d do well to find out how to ensure that your phone finds its way back to you or at least, how you can make it difficult for thieves to get anything out of it.
Treat your phone like cash in the wallet; never let it out of your sight.
It sounds like a good solution but unfortunately it’s not always practical to carry your phone with you all the time, especially when you are on some event or conference.
Here are some tips
Carrying your Phone
If you’re not making a call, make sure that your phone is not conspicuous. Keep it in a front pocket or inside a bag. Don’t attach it to your belt or around your neck. Thieves are opportunists, so don’t make yourself an easy target.
Lots of people take their phones out of their pockets when they’re sitting down. If you’re out with your friends or at school, or at a function don’t leave your phone on a table, as anyone walking by can easily run off with it.
Securing your Handset
It’s always a good idea to write down the make, model and unique identification number (IMEI number) of your handset.
IMEI stands for International Mobile Equipment Identity and is the 15 digit number unique to your phone.
This can be found behind the battery, or by dialling ‘*#06#’ on your handset. Keep these details in a safe place and completely separate from your phone, as you’ll need to give them to your service provider if your phone is lost or stolen.
Whatever model of phone you have, your handset has in-built security features that you can use to protect it. If you don’t know how to use them, take a look at the instruction manual.
For example, you can set up a pin number that you have to key in before you make a call. This stops anyone else using your phone and protects any personal details your have in your phone book or your text message inbox
It would also be good if you write your alternate contact number or email id on your phone.
When you Loose Your Phone
Keep in mind the possibility that you simply have misplaced your handset and that the person who has it intends to return it to you. Be polite in all circumstances, even if you suspect theft.
And the Good News
The menace has caused the Nigerian Communications Commission (NCC) sleepless nights and the commission had since 2006 begun looking into the modalities that would make it possible to bar stolen handsets from the networks, thereby discouraging the criminals.
The Nigerian Communications Commission is therefore working with service providers to blacklist every reported and confirmed stolen mobile handset from being used.
The service, which will be implemented by the NCC, NetVisa GSM secured Nigeria Limited and network operators, is the first inter-carrier initiative in Africa.
The initiative will soon take off at no extra cost to telecoms subscribers.
However, the process of making the system effective and successful starts with the subscribers.
How it Will Work
This is how it will work: Record your phone IMEI (International Mobile Equipment Identity) or ESN/RUIM number if using CDMA mobile handset and keep in a safe place. This number is unique to every GSM or UMTS mobile phone and is usually printed on the case under the battery, but in the event that it is nowhere to be found, just dial *#06# and the number will come up.
Register your phone online with NetVisa Mobile Device Security at: www.netvisa-mds.com at no cost, report stolen mobile phones to your network operators, the NCC or call NetVisa on 0700-638-8472, 0700-NETVISA who in turn would confirm your details from your mobile operator and gets it blocked within 24 to 48 hours.
Used Phone
Buyers of used phones in Nigeria can check if such had not been blacklisted by simply logging on to: http://www.netvisa-mds.com. or by using either the seller’s phone to send a text message: "check IMEI" and send to 0700. Immediately, a response will be sent to the phone where the text message originated, stating the status of the phone- blocked or not blocked, provided the about-to-be-bought handset was reported stolen.
Telecom
From Import Dependency to Local Capacity: Nigeria’s Tech Manufacturing Journey

The recent escalation in the US-Israel conflict with Iran has delivered a sharp reminder of Nigeria’s economic vulnerability. As oil prices surged past $100 per barrel and fuel costs climbed by 35% at Nigerian pumps, a troubling paradox emerged: Nigeria, a major crude oil producer with Africa’s largest privately-owned refinery now operational, still found itself buffeted by global energy shocks originating thousands of miles away.

Zinox
The closure of the Strait of Hormuz and resulting disruptions to global energy markets exposed the deeper structural challenge facing Nigeria’s economy. Despite domestic crude production and the operational Dangote Refinery, Nigeria has struggled with rising inflation, which reached approximately 27% in 2025. The crisis illuminated an uncomfortable truth: decades of import dependency have left Nigeria’s economy precariously exposed to external shocks, even in sectors where the country possesses natural advantages.
This vulnerability extends beyond energy. Nigeria’s technology sector offers a particularly instructive case study in the costs of import reliance, and the transformative potential of local capacity as the pathway to economic stability and technological sovereignty.
Against this backdrop, Zinox Technologies stands as a compelling counternarrative. Founded in 2001 by technology entrepreneur Leo Stan Ekeh, Zinox operates West Africa’s only computerized digital assembly plant. As Nigeria’s first indigenous computer manufacturer, Zinox demonstrates what becomes possible when vision, investment, and commitment to local capacity converge.
The company’s reach extends beyond traditional computing. Zinox’s innovation spans renewable energy through iPower and home electronics with iTEC, addressing Nigeria’s chronic power challenges with locally-assembled solar solutions and backup systems designed for Nigerian conditions. This diversification reflects sophisticated understanding: true technological sovereignty requires integrated capabilities.
Zinox’s journey offers a clear case study in how indigenous companies can drive transformation. By focusing on local assembly and manufacturing of computer hardware and digital devices, the company has contributed to building a domestic technology ecosystem that supports government institutions, educational systems, and private enterprises. This approach not only reduces reliance on foreign imports but also creates jobs, transfers knowledge, and strengthens national capacity.
The implications are significant. Every locally assembled device represents a step away from foreign exchange exposure. It also signals a shift in mindset — from consumption to production. In a country where demand for technology continues to rise, especially with the acceleration of digital adoption, the importance of local manufacturing cannot be overstated.
Beyond economics, there is also a strategic dimension. Technology is no longer just a commercial tool; it is a defense tool and a national asset. Countries that control their technology supply chains are better positioned to innovate, secure their data, and compete globally. In this context, companies like Zinox are not merely businesses; they are enablers of national development.
Furthermore, local capacity development has a multiplier effect. It stimulates ancillary industries such as logistics, retail, maintenance, and technical services. It also fosters entrepreneurship, as more Nigerians gain access to affordable and reliable technology tools needed to participate in the digital economy.
Yet, while progress has been made, there is still work to be done. Scaling local manufacturing requires sustained policy support, infrastructure investment, and a deliberate focus on skills development. It also calls for stronger collaboration between the public and private sectors to create an environment where indigenous innovation can thrive.
Encouragingly, the momentum is building. There is a growing recognition that Nigeria must move beyond being a consumer market to becoming a production hub. This shift is not only necessary, it is urgent. Global uncertainties will continue to test economies, and only those with strong internal capabilities will remain resilient.
The current global crisis offers clarity. If the Strait of Hormuz is not reopened or supply chains to imports are fractured, only countries with strong domestic manufacturing capacity will weather the storm. Those dependent on imports suffer disproportionately.
The story of Zinox Technologies underscores what is possible. It shows that with the right mix of vision and execution, Nigeria can chart a new course, one defined by self-reliance, innovation, and sustainable growth. As the country navigates an increasingly complex global landscape, the message is clear: the future belongs to economies that build, not just buy.
Telecom
Airtel Becomes World’s Second Largest Telco as Global Customer Base Surpasses 650 Million

Bharti Airtel has announced a major milestone in its global operations, crossing 650 million mobile subscribers worldwide, a scale that now positions the company as the second-largest telecommunications operator on the planet by customer base.

Crossing this threshold reflects a network of immense scale, the capacity to reach customers across diverse markets with consistent quality, and the ability to deliver experiences shaped by sustained innovation.
In Nigeria, Airtel has continued to scale infrastructure at a pace unmatched in its recent history. Over the past three years, the company has increased its national site count from just above 13,000 to nearly 17,200 sites, including more than 1,560 added in the last twelve months. This expansion deepens capacity in high-demand corridors and extends high-speed coverage to previously underserved regions.
The latest industry data from the Nigerian Communications Commission (NCC) underscores the significance of this growth. As of December 2025, Nigeria recorded 145,141 base stations across 2G, 3G, 4G and 5G layers. Of this national infrastructure, Airtel accounts for 46,918 base-station layers, reflecting its substantial contribution to the country’s radio access network and its push to absorb rising data consumption.
Nearly 99 percent of Airtel Nigeria’s sites are now 4G-enabled, positioning the operator as one of the few with a near-ubiquitous high-speed broadband footprint. Thousands of sites have been upgraded for capacity in the past year alone, enabling improved speeds and more stable performance during peak usage.
That expansion underpins Nigeria’s rising internet adoption. According to the latest regulator figures, Nigeria’s internet penetration recently climbed above 50%, with Airtel recording among the largest monthly increases in new internet subscribers, driven by network upgrades across states and rural corridors.
Strategic Connectivity and Redundancy
Airtel is also tackling a critical infrastructure challenge for the Nigerian digital economy: reliance on a single international internet gateway. The company is advancing plans for its second submarine cable internet breakout point at Kwa Ibo in Akwa Ibom State, early in the 2Africa cable system rollout, to provide faster and more resilient national connectivity across regions. This significant investment aligns with global best practices in network diversity and redundancy, ensuring a more stable digital experience for consumers and enterprises alike.
Digital Finance at Scale: SmartCash
Airtel’s digital finance arm, SmartCash, has gained traction in Nigeria’s competitive mobile money ecosystem, now serving over 3 million active users. The platform is supported by an expansive agent network and digital services that lower barriers for everyday financial transactions and savings.
Outstanding Human Touch: Retail Reach
Across Nigeria, Airtel’s retail distribution network stands as one of the sector’s most extensive, with approximately 4,000 exclusive outlets bringing services, support, and products closer to customers in small towns, communities, and high-traffic urban hubs. That footprint drives both access and engagement in a market where localized presence remains a competitive differentiator.
As Nigeria’s digital economy continues to evolve, Airtel is committed to sustained innovation — from expanded fibre backbones and advanced mobile broadband to future-ready services that include satellite-enabled solutions and enterprise-grade digital platforms. These efforts help ensure that connectivity, commerce, and creativity thrive across Nigeria and beyond.
Telecom
Compensation for Poor Service Quality is Automatic- NCC

Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
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