Telecom
Huawei, Ovum Whitepaper Justifies HCC Summit Recommendations
Huawei and Ovum, a leading global technology research and advisory firm, jointly released a Quality Mobile Broadband Network whitepaper.
Focused on achieving quality network, the paper highlights the requirements for mobile network operators to attract and retain subscribers.
Nigeria CommunicationsWeek recalled that at the recent Huawei Cloud Computing Summit in West Africa, held in Lagos, recommendations were made on how developing economies like Nigeria can leverage opportunities and technologies in deepening the broadband access.
In the whitepaper so released, it shows that network quality provides a true competitive differentiator, and investment has commercial benefits for mobile network operators.
Consumers are quick to identify a good-quality network and satisfaction, from personal experience or third-party feedback, plays a huge part in choosing a provider.
An Ovum Global Consumer Survey, published in October 2014, identified the elements that define a good-quality network.
Those metrics include network speed or capacity, consistent performance, responsiveness and footprint. In the whitepaper, Ovum outlines recommended steps a mobile operator should take to improve network quality.
“We believe that quality is the most important element of a mobile broadband network as it gives an operator a true point of differentiation and a clear competitive advantage when it comes to attracting and retaining subscribers. In this paper, we have provided our recommendations for players to improve their network quality.” Said Daryl Schoolar, Principal Analyst, Ovum.
Although at HCC, Huawei’s Global Connectivity Index ranked Nigeria third on the emerging broadband nations, however, the whitepaper released in collaboration with Ovum pointed at the recommendations made by Mr. Peng Song, president of Huawei Western Africa Region.
For instance, the first recommendation is planning. Operators should start by setting clear goals and definitions to improve the performance quality from the customers’ perspective. An assessment of the current performance will help operators identify the key areas of focus and challenges.
A well-defined plan, aligned with business goals, will help operators manage the process and maximize the results. Building in key performance indicators (KPIs) and key quality indicators (KQIs) specific to the network operators’ competitive situation, will provide quantifiable metrics for measuring the network performance.
The second stage is continuous assessment. Operators should continually assess the network performance, competitive situation and challenges during the improvement process. Network quality is not a fixed thing.
While everyday events may not pose a challenge to networks, major events could strain the network, making it unusable. Planning for peaks in demand will help eliminate negative consumer experiences.
In addition, new services put additional requirements on the network, for example voice services, video streaming, or online gaming.
The third stage is looking to large-scale partners to help scope out and manage the network transformation process.
The capabilities and features of a strong partner are outlined in the whitepaper as: a history of performing network transformations; the ability to support revenue opportunities; ongoing investment in customer experience management; and a deep understanding of the technologies that make a good-quality network.
“Huawei has been a long-standing partner to many mobile network providers. Through our key capabilities including service quality modeling, precise service quality demarcation, and multi-vendor and multi-network optimization, we continue support operators with improving their networks. This whitepaper is a must-read for all mobile network operators who are focused on achieving a good-quality network.” said Weibing, Head of Marketing, Global Technical Service Department, Huawei.
Likewise, Song while presenting the GCI in Lagos, said, “Overall, the 2015 GCI shows that 20 per cent growth in Information and Communications Technology (ICT) investment will increase a country’s GDP by 1 per cent. It also identifies five enablers of digital transformation – Data Centres, Cloud Services, Big Data, Broadband, and the Internet of Things (IoTs). These technologies represent the targets that stakeholders should focus their investments on in order to most efficiently transform their economies for the digital age.”
According to him and based on the GCI findings, Huawei came up with three commendations for a better connected West Africa, to include increasing data centre investment, developing economies need to moving from investing in supply to building demand and learning from developing countries’ success, to become leaders in GCI.
“The Global Connectivity Index is not merely a ranking of countries. We see it as a platform to partner with policymakers and enterprise leaders to identify, harness, and create new digital economy opportunities with the aim of building a better connected West Africa,” he said.
Huawei forecasts that by 2025, as many as 100 billion connections will be generated globally, 90 per cent of which will come from intelligent sensors. This increase will be attributed to enterprises becoming enabled by the internet.
Huawei explained that leveraging connectivity to streamline business processes, would not only reduce costs and improve efficiency, but would also enable enterprises to drive innovation and move the focus from a consumer driven internet to an industrial one.
On the hand, the Huawei SmartCare® Network & Service Quality Improvement solution helps operators improve their network quality by offering a superior service experience to end users through optimum delivery of voice, web and streaming services.
As at the end of 2014, Huawei has provided optimization services to over 100 network providers, improving service quality and supporting the development of building a good-quality mobile network.
Telecom
Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

Digital Encode Limited has emerged the lead sponsor of the upcoming third edition of the forum (PAFON 3.0), the organisers have announced.

PAFON 3.0
PAFON 3.0 is scheduled to take place on Friday, April 24, 2026, at the Oriental Hotel, Lekki Road, Lagos, from 9:00 AM to 1:00 PM.
Themed “Fair Digital Payments as a Catalyst for Deepening Financial Inclusion in Nigeria,” PAFON 3.0 serves as a strategic platform for senior executives from banks, fintechs, regulatory agencies, and technology innovators to address the evolving digital payment landscape.
As Nigeria transitions toward a cash-light economy, the forum will focus on critical pillars of sustainability, including transparency, pricing integrity, and system resilience.
Bridging Cybersecurity and Financial Inclusion
Professor Adewale Peter Obadare, the Founder/chief visionary officer of Digital Encode will deliver a cybersecurity-focused keynote address that connects trust, resilience, fraud prevention, and consumer protection to financial inclusion.
His session will provide a specialized perspective on how information security serves as the bedrock of financial inclusion; exploring the vital links between building infrastructure that consumers can rely on, protecting the ecosystem to allow inclusion to scale, and ensuring equitable and secure access for all Nigerians.
Prof. Obadare is arguably the most Credentialed PAN-African Digital Trust Leader, CyberSecurity Strategist, GRC Thought Leader & Global Technopreneur.
He is a seasoned Multi-Award Cybersecurity & GRC expert with over 58 (Fifty-Eight) international professional certifications to his credit, Master of Science in Cybersecurity, Liverpool Unversity, UK, was awarded Honorarary Doctorate Degree in Cybersecurity from Trinity International University of Ambassadors Atlanta Georgia, United State of America and First Professor of Practice – Cybersecurity at Miva Open University, Abuja, Nigeria.
Prof. Obadare is a well-recognized subject matter expert with numerous successful engagements to his credit in Africa and the world. His skills and experience spans Data Privacy, Data Protection, CyberSecurity, Information Security, Vulnerability Management, Penetration Testing, Computer Forensics, Business Continuity, I T Governance, Risk Management and Compliance.
He is a Cybersecurity Advisory Board Member for Lagos State Government, a Platinum Team Member of Open-Source Security Testing Methodology Manual (OSSTMM), as well as a lifetime member of the Open Worldwide Application Security Project (OWASP). He is an alumnus of FATE Foundation and US Department of State Exchange program.
He is also a distinguished alumnus of executive education at Harvard Business School, Harvard School of Government, MIT Sloan School of Management, MIT Professional Education and Oxford University – Said Business School.
“Without trust in the security of digital payments, inclusion cannot scale. And we are happy to welcome Digital Encode as our Lead Sponsor this year. With what the company stands for and the personality of the CVO on a global scale, we have no doubt that attendees at this year’s PAFON will go home with lots of insights.”
“The theme for PAFON 3.0 was carefully selected because if digital payments are affordable, transparent, accessible, and trustworthy, more Nigerians, especially the underserved, will participate in the financial system”, Mr. Chike Onwuegbuchi, the co-convener of Payments Forum Nigeria, noted, highlighting Digital Encode distinguished leadership in Nigeria’s cybersecurity ecosystem.
Other Confirmed speakers: Dr. Jameelah Sharrieff-Ayedun, Vice President, Fintech Association of Nigeria (FintechNGR) & CEO, Credit Registry; Uche Uzoebo, MD/CEO, Shared Agent Network Expansion Facilities (SANEF Limited): Special Guest of Honour; Mojeed Abayomi Agboola, National President, Financial Inclusion Agents Multipurpose Cooperative Society (FIAMCS); Dr. Obioha Otti, National President, Association of Mobile Money and Bank Agents in Nigeria (AMMBAN); Chukwuemeka Enoch, Founder, Lagos Blockchain Week, and Sarafadeen Fasasi, National President, Association of Financial Inclusion Agents of Nigeria (AFiAN), amongst others.
The forum will feature speakers from across the financial spectrum, including mobile money operators, payment processors, and development institutions, to shape policy dialogue and industry standards.
PAFON is a premier industry gathering that aligns brand positioning with trust and innovation in Nigeria’s digital payments ecosystem. It provides a unique space for thought leadership, regulatory engagement, and market expansion within the payment infrastructure sector.
Telecom
NITDA Boss Warns of AI Threat Shift @ GITEX Africa

The era of treating cybersecurity as a mere IT problem is over. As AI-powered digital threats become more elusive and destructive, Nigeria is shifting its strategy toward “Total Resilience”—a multi-dimensional defense involving every level of society.

NITDA
At the 2026 GITEX Africa summit, NITDA DG, Kashifu Inuwa sounded the alarm on the changing nature of digital warfare, asserting that technology alone is no longer enough. Instead, Nigeria’s survival in the digital age now hinges on a strategic blend of policy, people, and proactive defense.
Speaking during a panel session on Cyber Resilience, Inuwa described the current global digital environment as being at a “critical turning point.”
He warned that emerging technologies are not only transforming industries and economies but are also reshaping the nature of cyber threats, demanding a proactive and multi-dimensional response from governments, institutions, and citizens alike.
“Cybersecurity is no longer just a technical issue. It is a strategic imperative for national development,” Inuwa stated. “We must think beyond technology alone and build resilience through people, processes, regulations, and infrastructure.”
Inuwa revealed that the focus of Nigeria’s cyber strategy is shifting from high-tech software to the people behind the screens. Pointing to data showing that 95% of all digital breaches stem from simple human mistakes, Inuwa argued that the world’s most advanced encryption is useless if the user is compromised.
“The most sophisticated technology cannot protect us if the human element is overlooked,” he noted. By prioritising human capacity and digital literacy, NITDA aims to turn every citizen into a “human firewall”, the first and most critical line of defense in a world where AI-driven attacks are the new normal.
In response, the Nigerian government has launched a comprehensive National Digital Literacy Programme aimed at achieving 95 percent digital literacy by 2030, with an interim target of 70 percent by 2027.
The programme emphasizes digital safety and cybersecurity awareness, equipping citizens with the knowledge to navigate an increasingly online world responsibly.
Inuwa highlighted initiatives such as the “3 Million Tech Talent” programme, designed to develop Nigerian expertise across key technology domains, including cybersecurity, data science, and AI.
The programme also leverages hackathons, innovation challenges, and mentorship schemes to channel young people’s skills into productive, lawful, and globally competitive ventures.
He argued that nurturing local talent is essential not just for national security but also for economic growth. “We want to create an environment where young Nigerians are innovators, not just consumers of technology,” he said.
Addressing concerns about Nigeria’s ranking in global cybercrime indices, Inuwa urged contextual understanding. “Countries with the most advanced digital economies also rank high in cybercrime because of the scale of their online activity,” he explained.
“Our focus is on redirecting talent towards innovation and solutions that protect our citizens while contributing to global digital advancement.”
On the legal and regulatory front, Nigeria continues to review and enhance the Cybercrime Act of 2015 to keep pace with the rapidly evolving threat landscape. The law underpins a structured National Cybersecurity Architecture coordinated by the Office of the National Security Adviser.
In addition, the country operates a 24-hour cybersecurity operations centre tasked with monitoring threats, issuing advisories, and providing real-time support to government institutions, businesses, and citizens. Advanced technologies, including dark web monitoring and AI-enabled threat detection, are being deployed to enhance situational awareness and improve response times.
Inuwa emphasized that effective cyber resilience requires collaboration between public and private sectors. NITDA is working closely with ministries, departments, agencies, and private sector stakeholders to secure critical infrastructure and strengthen national resilience.
“Cyber resilience is not a solo effort; it is a collective responsibility. By integrating people, technology, and regulation, we can build a secure, globally competitive digital economy,” he added.
As Nigeria navigates a digital-first future, initiatives such as the National Digital Literacy Programme, 3 Million Tech Talent, and strengthened legal frameworks underscore a commitment to turning cybersecurity challenges into opportunities for innovation and growth.
The country’s strategy reflects a broader understanding that in an era of AI-driven threats, preparedness is as much about people and processes as it is about technology.
Telecom
Truecaller Targets Global Market with Powerful New Business Chat Push

Truecaller, the leading global communications platform, today announced the expansion of its Business Chat platform, making it accessible to global channel partners and enterprise solution providers. By “opening up” market access to its platform, Truecaller is empowering partners to transition their enterprise clients from legacy, low-trust SMS to a verified, smart, media-rich, and conversational communication experience.

Truecaller
Through this partner-led expansion, Truecaller empowers businesses to reclaim customer attention and establish immediate trust and credibility.
“The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion,” said Priyam Bose, Global Head, GTM at Truecaller.
“By opening up market access to our global partners, we’ve created a powerful gateway for brands to engage with over 500 million active users where they already interact daily through communication that is contextual, trusted, free from clutter, and designed to initiate actions. For existing customers, the outreach opportunity extends to an additional high-impact channel, strengthening the overall customer experience journey.”
Truecaller Business Chat enables a clutter-free, high-trust conversational experience between businesses and consumers. The Business Chat platform equips partners with actionable insights, including real-time data and rich engagement metrics. This facilitates a more sophisticated, data-driven communication strategy that adapts at every stage of the customer journey.
Partners, including Gupshup and OneXtel, are already live in India along with Globe Teleservices, Cloudcom, and Sling Africa in other global markets, rapidly scaling the product in their respective regions. Global partners can now leverage Truecaller’s massive footprint to offer their clients a trustworthy engagement channel in an increasingly crowded digital world.
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