Telecom
Huawei, Ovum Whitepaper Justifies HCC Summit Recommendations
Huawei and Ovum, a leading global technology research and advisory firm, jointly released a Quality Mobile Broadband Network whitepaper.
Focused on achieving quality network, the paper highlights the requirements for mobile network operators to attract and retain subscribers.
Nigeria CommunicationsWeek recalled that at the recent Huawei Cloud Computing Summit in West Africa, held in Lagos, recommendations were made on how developing economies like Nigeria can leverage opportunities and technologies in deepening the broadband access.
In the whitepaper so released, it shows that network quality provides a true competitive differentiator, and investment has commercial benefits for mobile network operators.
Consumers are quick to identify a good-quality network and satisfaction, from personal experience or third-party feedback, plays a huge part in choosing a provider.
An Ovum Global Consumer Survey, published in October 2014, identified the elements that define a good-quality network.
Those metrics include network speed or capacity, consistent performance, responsiveness and footprint. In the whitepaper, Ovum outlines recommended steps a mobile operator should take to improve network quality.
“We believe that quality is the most important element of a mobile broadband network as it gives an operator a true point of differentiation and a clear competitive advantage when it comes to attracting and retaining subscribers. In this paper, we have provided our recommendations for players to improve their network quality.” Said Daryl Schoolar, Principal Analyst, Ovum.
Although at HCC, Huawei’s Global Connectivity Index ranked Nigeria third on the emerging broadband nations, however, the whitepaper released in collaboration with Ovum pointed at the recommendations made by Mr. Peng Song, president of Huawei Western Africa Region.
For instance, the first recommendation is planning. Operators should start by setting clear goals and definitions to improve the performance quality from the customers’ perspective. An assessment of the current performance will help operators identify the key areas of focus and challenges.
A well-defined plan, aligned with business goals, will help operators manage the process and maximize the results. Building in key performance indicators (KPIs) and key quality indicators (KQIs) specific to the network operators’ competitive situation, will provide quantifiable metrics for measuring the network performance.
The second stage is continuous assessment. Operators should continually assess the network performance, competitive situation and challenges during the improvement process. Network quality is not a fixed thing.
While everyday events may not pose a challenge to networks, major events could strain the network, making it unusable. Planning for peaks in demand will help eliminate negative consumer experiences.
In addition, new services put additional requirements on the network, for example voice services, video streaming, or online gaming.
The third stage is looking to large-scale partners to help scope out and manage the network transformation process.
The capabilities and features of a strong partner are outlined in the whitepaper as: a history of performing network transformations; the ability to support revenue opportunities; ongoing investment in customer experience management; and a deep understanding of the technologies that make a good-quality network.
“Huawei has been a long-standing partner to many mobile network providers. Through our key capabilities including service quality modeling, precise service quality demarcation, and multi-vendor and multi-network optimization, we continue support operators with improving their networks. This whitepaper is a must-read for all mobile network operators who are focused on achieving a good-quality network.” said Weibing, Head of Marketing, Global Technical Service Department, Huawei.
Likewise, Song while presenting the GCI in Lagos, said, “Overall, the 2015 GCI shows that 20 per cent growth in Information and Communications Technology (ICT) investment will increase a country’s GDP by 1 per cent. It also identifies five enablers of digital transformation – Data Centres, Cloud Services, Big Data, Broadband, and the Internet of Things (IoTs). These technologies represent the targets that stakeholders should focus their investments on in order to most efficiently transform their economies for the digital age.”
According to him and based on the GCI findings, Huawei came up with three commendations for a better connected West Africa, to include increasing data centre investment, developing economies need to moving from investing in supply to building demand and learning from developing countries’ success, to become leaders in GCI.
“The Global Connectivity Index is not merely a ranking of countries. We see it as a platform to partner with policymakers and enterprise leaders to identify, harness, and create new digital economy opportunities with the aim of building a better connected West Africa,” he said.
Huawei forecasts that by 2025, as many as 100 billion connections will be generated globally, 90 per cent of which will come from intelligent sensors. This increase will be attributed to enterprises becoming enabled by the internet.
Huawei explained that leveraging connectivity to streamline business processes, would not only reduce costs and improve efficiency, but would also enable enterprises to drive innovation and move the focus from a consumer driven internet to an industrial one.
On the hand, the Huawei SmartCare® Network & Service Quality Improvement solution helps operators improve their network quality by offering a superior service experience to end users through optimum delivery of voice, web and streaming services.
As at the end of 2014, Huawei has provided optimization services to over 100 network providers, improving service quality and supporting the development of building a good-quality mobile network.
Telecom
Abia Set to Regulate Right of Way for Telecom Cables
Abia State Government said it was set to regulate the right of way for laying of telecommunications cables around the state. This is as the state government said it will re-base and update the 30 – year development plan of the state to bring it in line with present realities.
The Commissioner for Information, Prince Okey Kanu disclosed these in Government House Umuahia, while briefing journalists on the outcome of the first State Executive Council meeting of the year.
Kanu explained that re-basing has become imperative given the economic headwinds prevalent in the country and as typified by the headline
inflation being experienced in the country today.
The Commissioner noted that there was need to carry out the exercise to reflect the real position of the state’s economy.
He informed that the state economic team charged with the assignment was already at work to ensure the success of the exercise.
“The final document for the right of way regulation for laying of telecom cables around the state has been produced and this will come into effect very soon.
“That is meant to regulate how telecommunications cables are laid across the state,” Kanu said.
Kanu disclosed that Government has concluded plans to rejig the enforcement of the existing traffic rules in the state as a way of restoring sanity in the transport system of the state
He said EXCO observed with dismay that driving against traffic in the state has become a menace and stated the Alex Otti administration was committed to enforcing the traffic rules.
“Going forward, it will be a serious offence to drive against traffic no matter the distance. You see a lot of people within the town drive against the traffic for one reason or the other.
“It is now a very serious offence and the harmonized taskforce has been rejigged to ensure full compliance to that policy.”
Kanu informed that the state government has commenced the payment of monthly stipends that range between N250,000 to N450,000 to traditional rulers in the state.
Telecom
MTN Nigeria Achieves Historic CMS Certification
MTN Nigeria has achieved a major milestone by becoming the first Nigerian organisation, the first company in the telecommunications industry, and the first within MTN Group to earn the Compliance Management System (CMS) certification from the International Accreditation Service (IAS).
This globally recognised certification affirms MTN Nigeria’s commitment to maintaining world-class compliance standards across its diverse operations.
It covers all management activities related to telecommunications, digital services, mobile voice and data, innovative digital platforms, wholesale distribution, fixed and mobile broadband connectivity, and advanced technology solutions for corporate and institutional clients across the nation.
Commenting on the achievement, MTN Nigeria’s Chief Risk & Compliance Officer, Obiageli Ugboma, said, “Achieving this feat is a testament to our robust compliance framework and proactive approach to managing risks in an ever-changing digital landscape.
“It reinforces our promise to connect Nigerians with secure, reliable, and innovative solutions.”
The International Accreditation Service (IAS) is a globally recognised accreditation body. It accredits a wide range of organisations, including governmental entities, commercial businesses, and professional associations, based on recognised national and international standards.
This ensures that IAS accreditations are both domestically and globally accepted, highlighting their credibility and relevance.
The ISO 37301:2021 Compliance Management System (CMS) standard is the benchmark for effective compliance management.
The certification solidifies stakeholder trust and provides organisations with a framework for establishing, implementing, evaluating, and continually improving a compliance management system that ensures adherence to laws, regulations, and ethical standards.
By achieving this certification, MTN Nigeria demonstrates its commitment to fostering a culture of integrity, mitigating risks, and enhancing corporate governance and operational efficiency.
This achievement positions MTN Nigeria as a leader in compliance management and sets a benchmark for excellence within the telecommunications industry and beyond.
Telecom
Sub-Saharan Africa Lost $1.56Bn to Internet Shutdown in 2024 – Report
Sub-Saharan African countries lost $1.56 billion to government-induced shutdowns in 2024, according to a new report by Top10vpn, an international VPN review website.
This is 19 per cent of the total $7.69 billion that was lost to Internet shutdowns worldwide and a 10 per cent decline from $1.74 billion reported in 2023.
According to the report, there were a total of 28 Internet shutdowns across 28 countries. Thirteen of these were African countries — Sudan, Ethiopia, Kenya, Algeria, Guinea, Mauritania, Senegal, Mozambique, Chad, Mauritius, Tanzania, Papua New Guinea, and Equatorial Guinea.
It revealed that Nigeria stood out as one of the few sub-Saharan African countries to avoid internet shutdowns in 2024.
Experts said the absence of an internet shutdown suggests that people in that country have continuous and unrestricted access to the internet, allowing them to communicate, access information, and participate in online activities without disruption imposed by the government.
Sudan is the African country that lost the most — $1.12 billion — to Internet shutdowns. Total Internet shutdowns in the country lasted for more than 12,707 hours or over 529 days.
The Internet shutdown in Sudan is mainly due to a prolonged conflict in the country, which has claimed 13,000 and displaced more than 10 million people.
Other African countries like Kenya and Ethiopia shut down the Internet because of protests.
Both countries lost $75 million and $211 million to Internet shutdowns, respectively.
Major platforms such as X, TikTok, Signal, Facebook, Instagram, and WhatsApp were restricted, affecting approximately 111.2 million internet users in the country.
“In late February 2024, authorities in Myanmar once again started blocking access to X. As this was a new restriction. This is also the second year we have included blocks of newer social media platforms, such as TikTok and Telegram,” it said.
Globally, Asia led in terms of internet shutdowns in 2024, losing $4.64 billion over 48,807 hours of disruptions affecting 331.3 million people. Sub-Saharan Africa followed with $1.5 billion in losses spread over 32,938 hours and impacting 111.2 million internet users.
While the global economic impact of internet shutdowns decreased by 16 percent compared to 2024, the duration of shutdowns increased by 12 per cent in the same period.
The report emphasised the damaging effects of internet shutdowns, both in terms of economic and human costs, and highlighted concerns about citizens resorting to unsafe VPNs to circumvent imposed restrictions.
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