E-Business
IBM Boss Says “New Collar” Jobs to Transform Skills Market

Africa has approximately 200 million people between the ages of 15 and 24. By 2040, the continent is expected to be home to the world’s largest labor force, with an estimated working age population of 1 billion.
Meanwhile, the Continent’s economies grapple with economic development challenges and the quest for growth and a new social order driven by technology, they will also need to make corresponding qualitative investments in their abundant human resource – or skills markets.
But, IBM boss has identified “new collar” jobs as the transformational.
The Continent’s economies continue to struggle with numerous development challenges and opportunities, underpinned by shifting commodity trade flows, global realignment of capital flows and the emergence of a new class of businesses and citizens keen on exploiting the latest technology tools and trends.
There is also a growing awareness that successive generations of Africans will need new skills sets which will enable them to compete globally.
This local-to-global mindset exists in Africa as well as in societies grappling with social and economic development across the world.
Analysts have referred to this trend as the arrival of economic globalization. Whether we realize it or not, economic globalization is real.
It brings with it advanced technologies, global value chains and pent up demand for a new caliber of technology-aware, mentally agile work force.
A raft of public and private sector initiatives seem poised to radically change the way companies calibrate job specifications and engage the job market for requisite skills and competencies.
Dipo Faulkner, IBM’s country general manager for West Africa said IBM’s new “Digital – Nation Africa” initiative is a direct response to this unfolding scenario, as it seeks to transform Africa’s skills landscape, beginning with the fast-growing economies of Nigeria, South Africa, Kenya, Egypt and Morocco.
Findings by Nigeria CommunicationsWeek, has also revealed that Ghana, Mozambique and Mauritius will also be rolling out versions of this ground breaking initiative next year.
“You’ve obviously heard about white collar jobs, and blue collar jobs. This traditional classification was probably sufficient for the old era of work and industrialization. We are now in the new era of the knowledge-based economy and this unfolding era requires new skills sets, something we like to refer to as new collar jobs,” Faulkner says.
“New Collar” is a term used by IBM to describe new kinds of careers that do not always require a four-year college degree but rather sought-after skills in cybersecurity, data science, artificial intelligence, cloud, and much more.
Faulkner explained that as part of IBM’s global agenda to build the next generation of skills required for the “new collar” careers, IBM is investing $70 million in much-needed digital, cloud, and cognitive IT skills to help support Africa’s 21st century workforce.
The initiative will provide a cloud-based learning platform designed to provide free skills development programs for up to 25 million African youths over five years, enabling digital competence and nurturing innovation in Africa.
“Investing in human capital development and equipping the work force with relevant skill sets for fast changing world of work is crucial for economic growth,” Faulkner said. “In Nigeria, specifically, IBM will be partnering with government bodies and agencies, institutions in academia, civil society, technology incubators and development agencies including the United Nations Development Program (UNDP), which has a special focus on fostering market-driven ICT skills in Africa and the Middle East.”
From all indications, the IBM initiative aligns with and supports the Nigerian government’s social investment programs, as outlined in the proposed 2017 fiscal budget. The Nigerian authorities plan to create jobs for 350,000 unemployed graduates as well as 50,000 non-graduate youths who will be engaged as artisans and in other creative fields.
This plan is under the N-Power Volunteer Corps, a component of the government’s Social Investment Programme. Of the N157.75bn reportedly being appropriated for the N-Power Volunteer Corps scheme in the 2017 budget, N4.5bn is expected to be earmarked for science, technology, engineering and mathematics program to support young Nigerians in building skills in those disciplines.
IBM’s big picture perspective is that for the youth of Africa to be able to benefit from a cognitive future there needs to be a much higher level of digital literacy. The global technology firm says that at the top of the skills pyramid are developers, who need to know how to create solutions that can leverage the power of cognitive, and entrepreneurs who are aware of marketplace opportunities and potential.
Experts in technology and academia say that the “IBM Digital – Nation Africa” scheme should help raise the continent’s overall digital literacy, increase the number of skilled developers able to tap into cognitive engines and enable entrepreneurs and would be entrepreneurs grow businesses around the new solutions.
Through a free, cloud-based online learning environment delivered on IBM Bluemix, the premier cloud platform for business, the initiative will provide a range of programs from basic IT literacy to highly sought-after advanced IT skills including social engagement, digital privacy, and cyber protection.
Advanced users will be able to explore career-oriented IT topics including programming, cybersecurity, data science and agile methodologies, as well as important business skills like critical thinking, innovation, and entrepreneurship. The initiative aims to empower African citizens, entrepreneurs, and communities with the knowledge and tools to design, develop, and launch their own digital solutions.
IBM’s latest skills initiative for Africa will provide access to thousands of resources, in English, free of charge, including: Ready-to-use mobile apps; Guides – web guides, demonstrations, interactive simulations, video series, and articles; Online Assessments – A range of self-assessment tests to track the progress of individuals, together with industry recognized ‘Open Badges’ aligned to digital competencies.
The badges can then be shared with prospective employers: Volunteers – Creation of a volunteer program to support and promote digital literacy within their communities and App Marketplace – Provision of a platform on which new applications can either be made freely available or sold.
Faulkner was exchanging views with tech industry experts and media at IBM’s Client Innovation Center in Lagos, Nigeria’s commercial hub.
“The demand for new collar skills will continue to grow, and we need to increase the number and nature of opportunities made available to workers,” he said.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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