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ICT Challenges in Postal and Courier Sector

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Even with the explosion in information and communications technology, the postal and courier sector has remained undaunted to the argument and submission that the development will erode a larger chunk of the business sector.

Instead of bulge to the pressure exerted by the information age, the sector more than ever before has shown great hope and determination to be a goldmine.

There is no doubt that ICT has taken away some of the services rendered by the sector, for instance instead of writing letters these days and sending them through the post or by courier, people now prefer to send SMS and email to their loved ones. But one thing is amazing, instead of this development impacting negatively on the sector, more investors are jumping the queue to obtain licenses from the Courier Regulatory Department (CRD) to tap into the lucrative courier business.

The license fee even when it was jerked up to N1 million for new entrants while yearly renewed is pegged at N250 could not also serve as a deterrent to intending mail messengers. CommunicationsWeek investigation also revealed that the number of courier firms is going up by the day to the effect that at the last count, about two hundred companies are already in the business. It is also possible that this figure may have increased.

Courier operators have argued that instead of ICT undercutting their businesses that it has actually increased and enhanced their operations.

Williams Opeoluwa, chief executive officer of Rowsy International Cargo And Courier Limited is emphatic that information and communications technology has brought a lot of advantages to the sector.

With ICT, he said they can now locate their shipments and monitor their movements. With the website, individuals and companies can also download information about a particular company even as he said that ICT makes tracking of goods and services possible.

Nipost, federal government parastatal led by the postmaster general of the federation ,Mallam ibrahim Moni Baba has also considered the need to digitalize the operations of the organization to make Nipost become a one-stop-shop for all e-service solutions including e-logistics. It also included the drive to re-engineer the Nipost work force to adapt to the changing postal market to meet new demands and enhance competition.

The body therefore embraced the Universal Postal Union’s [UPU] directive that all postal administrations across the globe should carry on with the e-post project considering the relevance of ICT tools to modern day’s business.

This development saw the birth of Cash4Africa which is a brand name in funds transfer electronically across the continent and the local post cash e-money transfer that is restricted within the country.

The truth is that ICT has reinvigorated the postal sector and no wonder during last year’s pan African post day held in Abuja Mallam Moni Baba made the disclosure that his men in collaboration with other agencies intercepted letters and parcels containing various international currencies and passports, digital cameras and high grade GSM handsets.

The consignments that were destined for Britain, France, Germany, Japan, Canada,

Russia and the U.S.A containing large sums of foreign currencies were said to be intercepted through the track, trace and scan exercise carried out by NIPOST and other international postal services around the world.

ICT challenge in the NIPOST has been a rewarding one as the government body is involved in a lot of e-solutions which impact positively on their operations.

Similarly, Kayode Ogunsalu, executive director, Fenway Courier Limited did not mince words when he said that the advent of fax , internet, GSM and others only succecded in taking away some chunk of their business but that there are some important documents one cannot send through e-mail or fax especially original documents.

He believes courier companies have integrated and started using ict tools to improve their services. The arrival of ICT in his view is more of blessing than being a curse as the development has brought so many opportunities.

Joe Nwosu, managing Director of Global Express Courier, also stated that without the courier and ICT industry that the economy will be bellicose as he said the two variables are interwoven.

He want further to say that cheques, government and corporate documents, parcels, IT gadgets and a host of materials can only set to their various destinations via courier services.

Dr. Simon Emeje, senior assistant postmaster general and Courier Regulatory Department boss in an interview also described information and communications technology as a welcomed development in the postal and courier sector.

He was of the view that with ICT his department can have a list of all the registered courier companies in Nigeria and be made available on their website for everybody to see and make contact with those companies.

A lot of other stakeholders in the courier business also hold similar view that the development of ICT has brought more gains than pain in the sector.

Effort should therefore be made by government to provide the necessary infrastructure like steady power supply to leverage the immense opportunities provided by ICT not only to the postal and courier sector but to all segments of our national life for without steady power supply no meaningful progress will be achieved.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telecom

NCC Begins Review of Nigeria Telecoms Policy after 26 Years

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Nigerian Communications Commission (NCC) has commenced a review of Nigeria’s 26-year-old telecommunications policy, saying the current framework no longer reflects the realities of the country’s fast-changing digital economy.

NCC  Begins Review of Nigeria Telecoms Policy after 26 Years

Aminu Maida, EVC, NCC

Speaking  at the national telecommunications policy review workshop in Lagos, Hadiza Usman, special adviser to the president on policy and coordination, said the review had become necessary because Nigeria’s economy, technology ecosystem, and security environment had changed significantly since the national telecommunications policy was introduced in 2000.

“A policy that was fit for purpose in the year 2000 cannot simply be assumed to remain adequate in 2026,” Usman said.

She said telecommunications had evolved beyond voice connectivity and now supports financial technology, digital commerce, education, healthcare, agriculture, innovation, public service delivery, and national security operations.

“Telecommunications is no longer a standalone sector. It is an enabling platform for almost every other sector of national life,” she said.

Usman warned that outdated or poorly coordinated policies weaken implementation, discourage investment, create institutional overlaps, and reduce measurable national impact.

According to her, the revised framework must address broadband penetration, affordability of digital access, quality of service, infrastructure resilience, consumer protection, and inclusion of underserved communities.

“The revised policy must not become another document that sits on shelves. It must become a working instrument,” she said.

The presidential aide also identified fibre cuts, vandalism, multiple taxation, delayed approvals, right-of-way bottlenecks, insecurity, and energy constraints as major obstacles slowing telecommunications infrastructure expansion across the country.

She said resolving the challenges would require coordinated action among federal institutions, state governments, local authorities, regulators, operators, investors, and infrastructure providers.

Earlier, Aminu Maida, executive vice-chairman (EVC) of the NCC, said the telecommunications industry had outgrown the assumptions behind the national telecommunications policy 2000.

Maida said the policy was introduced at a time when Nigeria’s focus was on liberalisation, competition, increased access, and private sector participation in telecommunications services.

According to the EVC, the industry has since evolved into a broader digital ecosystem supporting banking, commerce, education, cloud services, entertainment, digital identity systems, and government operations.

“This is no longer a narrow telecommunications conversation. It is no longer just one sector within the economy; it is a productivity infrastructure for the entire economy,” he said.

Maida added that emerging technologies such as 5G, artificial intelligence, satellite broadband, cloud infrastructure, Internet of Things (IoT), and cybersecurity regulation have further transformed the sector.

He said the review process would also address structural issues including rural connectivity gaps, multiple taxation, vandalism, high energy costs, fibre cuts, and delays in obtaining permits.

“The commission aims to develop a modern policy framework capable of supporting innovation, protecting consumers, improving quality of experience, strengthening investment, and advancing Nigeria’s digital economy ambitions,” Maida said.

The EVC said the workshop was organised to assess implementation of the existing policy, identify gaps, engage stakeholders, and develop recommendations for a new national telecommunications policy 2026.

 

 


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Broadcasting

STBMAN Warns of “Broadcasting Crisis”, Urges Tinubu to Halt NBC’s DSO

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Association of Licensed Set-Top Box Manufacturers of Nigeria (STBMAN) has warned that the unilateral implementation transition from analogue to digital broadcasting, could trigger confusion, legal disputes, and disruptions capable of undermining the credibility of the 2027 general election.

STBMAN Warns of "Broadcasting Crisis", Urges Tinubu to Halt NBC’s DSO

STBMAN urged President Bola Ahmed Tinubu to urgently intervene and halt what it described as a unilateral implementation process, pending wider consultations with stakeholders in the broadcasting industry.

Sir Godfrey Ohuabunwa, chairman of the association in statement in Abuja, faulted the current implementation process by the National Broadcasting Commission’s (NBC).

STBMAN said that although it supports Nigeria’s digital migration programme, the approach currently being pursued by the NBC appeared rushed and inconsistent with the 2012 Digital Switchover (DSO) White Paper approved by the Federal Executive Council.

The association argued that the arrangement being presented as a Digital Switchover was merely the aggregation of channels on NigComSat platforms rather than a fully Digital Terrestrial Television (DTT) migration as originally envisioned under the national DSO framework.

According to the group, failure to carry critical stakeholders along could erode public confidence, weaken access to information, and create avoidable disruptions in the broadcasting sector at a politically sensitive period ahead of the 2027 elections.

It noted that millions of Nigerians still depend on free-to-air broadcasting for information dissemination, civic education, election coverage,e and public enlightenment.

The group stressed that any poorly coordinated migration process could result in signal disruptions, public confusion, and unequal access to information during the election season.

STBMAN also expressed concern that the NBC risked creating a conflict of interest by acting simultaneously as regulator and content aggregator, contrary to the spirit of the 2012 White Paper and global best practices guiding digital broadcasting migration.

The association, therefore, called for an urgent national stakeholders’ roundtable, an independent legal and technical review of the DSO process, review and update of the 2012 DSO White Paper, nationwide public sensitisation on the implications of digital migration, and measures to protect local broadcasting and public interest.

It maintained that it was not opposed to digital migration but insisted that the process must be transparent, inclusive, lawful, and technically sound.

The group warned that failure to properly manage the transition could weaken democratic communication structures, waste public resources, and negatively affect national cohesion and the credibility of the 2027 elections.

“Mr. President, Nigeria cannot afford confusion in its broadcasting system at a time the nation is preparing for another critical democratic transition. The time to act is now,” the statement added.

Association of Licensed Set-Top Box Manufacturers of Nigeria, represents domestic electronics manufacturers responsible for producing the decoder boxes needed for the country’s transition from analogue to digital broadcasting.

 


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Telecom

MTN to Turn its African Tower Network Into a Distributed AI Compute Grid

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MTN Group plans to convert its African tower estate into a distributed AI compute fabric, installing open GPU infrastructure at base-station sites so that the same hardware can run both the cellular network and edge AI inference workloads.

MTN to Turn its African Tower Network Into a Distributed AI Compute Grid

The plan was set out by Charles Molapisi, group chief technology and information officer, MTN, at an event hosted by law firm Bowmans in Johannesburg recently— the company’s most detailed explanation yet of how it intends to position itself as the infrastructure layer of Africa’s AI economy.

Every cellular tower today has a baseband unit at its base — single-purpose hardware that exists only to drive the radio access network.

Molapisi said MTN will replace these with open GPU configurations capable of running the radio plus AI inference, in what the company has described as a “distributed AI grid.”

A key pay-off, he argued, is latency. AI workloads that today must be hauled back to a central data centre could instead be processed at or near the tower.

He gave the example of children playing PlayStation on an estate served by a nearby tower: with edge compute installed, the workload could be served locally rather than backhauled to a distant data centre and returned, freeing capacity and cutting round-trip time.

The edge layer sits alongside the centralized half of MTN’s AI infrastructure plan.

The group confirmed in its 2025 financial results in March that it will build two new AI-enabled data centres — one in South Africa and one in Nigeria.

Molapisi described an MTN AI strategy spanning a relatively full stack — procuring silicon, building data centres, running its own cloud platforms, curating models and co-developing applications with partners. The company is also building terrestrial fibre across multiple African markets, including some where it has no GSM licence, to plug what Molapisi called the continent’s missing “rails.”

The investments sit inside MTN’s Ambition 2030 strategy, which reorganized the group around three platforms: connectivity, fintech and digital infrastructure. The tower-to-inference push is the most concrete articulation yet of a thesis MTN has been laying out for more than a year — including an investment in March in U.S. AI-native networking start-up ORAN Development Company alongside NVIDIA, Cisco, Nokia, AT&T and Telecom Italia.

At the time, Mazen Mroué, CEO, Digital Infrastructure CEO, framed the move around “sovereign AI” — the principle that African countries should host AI compute locally rather than relying on offshore infrastructure.

Molapisi said MTN is developing the edge AI grid alongside technology partners, with the ambition for MTN to become “the biggest distributor of edge inference in the continent.”

The strategic case rests on Molapisi’s wider argument that Africa risks repeating its commodity history in the AI era.

With about 1% of global computing power on the continent today, he said, Africa stands to “export raw data” the way it has long exported raw minerals — only to import the intelligence built from it at a premium.

Molapisi conceded that chip generations are turning over quickly enough — NVIDIA’s Hopper to Blackwell inside two years, for example — that procurement decisions made today can be obsolete by deployment. He said MTN is being deliberate about its chip mix and the balance between training and inference silicon, “because if you get that wrong, you’ll get the economics terribly wrong.”


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