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Broadband Service Providers Chart Way Forward to Increasing Broadband Penetration

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Broadband service providers have identified ways through which Nigeria can increase broadband penetration by 2020.

 

They spoke at the Nigeria ICT Impact CEO Forum with the theme: “Broadband Access: National Scorecards and RoadMap to 2020” held in Lagos recently.

 

Engr.Abiodun Omoniyi, Managing Director/CEO, VDT Communications Limited, speaking on the topic, “Chances and Challenges of Broadband Development in the Rural Areas” emphasized the Importance of Broadband in National Growth and Development.

 

According to him, “A World Bank (Qiang et al. 2009) study involving120 developing and developed countries, shows that 10% increase in fixed broadband penetration would increase GDP growth by 1.21% in developed economies and 1.38% in developing ones.”

 

He said that the extent of urbanization in the country is still abysmally low, adding that about 51.4% or 99million of Nigeria’s population live in rural areas.

 

He noted that Nigeria is the 8th country in the world with highest number of internet users, 98 million from 93.6 achieved in 2017 with penetration level of 48.8% (in view the population of 191.8million). No other country in Africa can boast of this growth nor is among the top 20 globally.

 

He stated also that the current level of broadband penetration as put out by NCC in March 2018, was put at 22%, noting that with this level of growth being witnessed the 30% penetration target by 2018 may be a mirage.

 

In his words, “NCC has made renewed efforts towards meeting the 30% broadband penetration target set for this year.

 

“However, based on 4year [2015-2017] average growth rate of about 3%, achieving this target will be very difficult or impossible, increased licensing of MNO’s and infracos, notwithstanding.”

 

Engr. Ike Nnamani, CEO, Medallion Limited, speaking on the topic “the importance of interconnection in the telecom value chain”, said that Interconnection is the establishment of a physical communication link between two or more operators that allows subscribers on one network to have access to subscribers on the other networks.

 

He stated that interconnection is ideal for a multi-operator telecom market, to Promote Competition, makes future regulatory regime like number portability possible.

 

Leads to expansion of services to remote locations and ultimately leads to higher subscriber base, better quality Of life to citizens.

 

He added that Interconnection involves review of operating licenses and agreement to interconnect.

 

The establishment of physical links between switching centers – Microwave Radio, Fiber Optics, or Copper Cable. Testing of links and commercial operation.

 

He enumerated the Peer-to-Peer interconnect scheme advantages and disadvantages.

 

He said, “Originating networks in Nigeria see direct peer-to-peer connection as their least cost route.

 

“Instead of peer-to-peer being a premium route that attracts more charges, in Nigeria it is currently the least cost route hence operators prefer to use it instead of the Clearinghouses.

 

“Originating network see Clearinghouse as additional cost that should be avoided hence no economic incentive to pass calls through the Clearinghouses.

 

Funke Opeke, CEO, MainOne, represented by Temitope Osunrinde, Head of Communications, MainOne said that National Broadband Plan (2013-2018) has set a target of a five-fold increase (30% fixed broadband penetration) in broadband penetration by 2017.

 

She noted that the objectives of Plan were to promote pervasive broadband deployment; increase broadband adoption and usage. and ensure availability of broadband services at affordable prices.

 

She added that the new Nigerian ICT Roadmap seeks to develop Nigeria via focus on four pillars: Governance; Policy, Legal and regulatory Framework, Industry and Infrastructure and Capacity Building

 

She emphasized that broadband in Nigeria has come a long way from the 340 GB total capacity of SAT 3 single international submarine cable system in 2001, to about 11TB (with capacity for 19TB), provided by 5 subsea operators today.

 

Competition and regulatory initiatives have also further increased penetration, Opeke, stated.

 

According to her, broadband and internet have been globally acknowledged and inextricably linked as the foundation for a sustainable economy and an enabler for sustainable development for wealth optimization, Job Creation and revenue increase.

 

Mr. Tayo Adewusi, founder, ICT Watch Network, the organiser’s the ICT Watch forum said that ICT Infrastructure, especially connectivity, plays critical role in driving sustainable growth and prosperity.

 

He noted that ICT infrastructure investments in the areas of broadband, datacenters, cloud, Big data and Internet of things (IOT), adding that this critical infrastructural facility takes the greatest percentage of investment and that its part of the inhibitions to having a good broadband access which must be reliable, accessible, affordable and available.

 

He added that ICT Infrastructure can positively reinforce chain reaction that will lead to digital transformation, with cloud as a catalyst for that reaction.

 

According to him, “a large and growing proportion of internet usage takes place via mobile devices (on average, an estimated half of all web traffic) with many people now accessing the internet exclusively via a mobile device.

 

He emphasized that mobile network have brought voice and internet services to billions of people around the globe over the last 25 years and that technology is now accessible to nearly 50% of the world’s population and100 million people in Nigeria, adding that the most cost efficient way to bring more people online is to leverage existing mobile network infrastructure.

 

Speaking earlier, Bayo Adekanmbi, MTN Transformation Officer, Representing Mr. Ferdinand Moolman, CEO, MTN Nigeria said that the world has moved from using telephones for simple voice calls to include data transfer, video conferencing, e-mail, instant messaging and internet browsing, amongst others.

 

Adekanmbi, who spoke on the topic: “5G: Delivering high quality voice and data services for 2020 and beyond” said that beyond the primary role of communication, mobile networks give people access to support and connections that has transformed every area of their lives, from health to financial services and transportation.

 

He stated that while the telecommunications sector has grown significantly in Nigeria, it is inhibited by a number of factors.

 

“Like funding, inadequate infrastructure and some bureaucracy in the approval of right of way.

 

“The vandalism of existing facilities, theft and multiple taxation by government agencies.

 

“Lack of infrastructure especially electricity, increases the cost of doing business, which in turn limits the availability of funds for expansion efforts.”

 

He noted that 5G network infrastructure will be a key asset that would support societal transformation, leading to the fourth industrial revolution impacting multiple sectors.

 

According to him, “recent estimates posit that the 5G value chain itself could support as many as 22 million jobs worldwide.

 

“The total contribution of 5G to real global GDP from 2020 to 2035 is expected to be around $3 trillion: equivalent to an economy the size of India.

 

“5G is not just another network. It will form the basis of an ecosystem of financial and socio-economic sensors; blurring geographic and operational borders beyond anything we have ever seen. The possibilities are endless,” he said.

 

Mr. Olusola Teniola, President, Association of Telecommunications Companies of Nigeria (ATCON) speaking at the event urged Nigerian Communications Commission (NCC) to fill the gap in the regulation of data-centric digitalization of the telecommunications landscape as well as various interpretations of control and monitoring of telecoms infrastructure viz-a-vie states’ created agencies.

 

He said that the road to 2020 in respect of Regulation, Standards and Open Source in the Nigerian Telecomm ICT Industry depends principally on the Nigeria Communications Commission (NCC) and Nigeria Information Technology Development Agency (NITDA) and the key stakeholders that operate within that space.

 

He added that Nigerian Communications Commission (NCC) has done a lot of developmental works in the area of regulation and standards but noted that there are still gaps that NCC needs to fill.

 

Teniola noted that National Information Technology Development Agency (NITDA) is doing its best to ensure that standards are kept in specific segments that relates to IT and software development and procurement.

 

He stated that resultant effects of good regulations and standards would lead to further investments in the ICT sector, improve local content as per youths’ contribution to our national growth, increase in FDI in a structured manner.

 

“If both the regulators and the industry players can work-out standards and regulations that are not detrimental to growth, the Nigerian Telecom and ICT Sector would become a friendly destination for huge further investment and this would lead to more revenue for government and job creation for the teeming Nigerian youths.

 

“There is a definite need for Nigeria to adopt an Open Data Access (ODA) standards to facilitate interoperability across different sectors addressing financial inclusion, Health, Smart State initiatives, e-Governance and the 4th Industry revolution (Industry 4.0.).

 

“The importance of good regulations and improved standards is a critical factor in growing and sustaining the success of ODA and other emerging technologies such as Big Data, AI, Machine Learning and Robotics that the industry needs to prepare for as it is subjected to the natural forces of demand and supply,” he said.

 

Femi Adeoti, Managing Director/CEO Africa Operations, Inlaks Limited, represented by Oladimeji Koyejo, Director, Innovations and Managed Services, speaking on the topic, “Financial Inclusion in Nigeria: Prospects, Players and Challenges” said that Just about 40% of Nigerian Adults have bank accounts.

 

He stated that with an adult Population of 96.4million, about 40.1million adults are financially excluded.

 

According to him, Enhancing Financial Innovation and Access (EFInA) defined Financial Inclusion as, “the provision of a broad range of high quality financial products, such as savings, credit, insurance, payments and pensions.

 

“These solutions must be relevant, appropriate and affordable for the entire adult population, especially the low income segment”

He noted that financial exclusion has manifested prominently in Nigeria with the bulk of the money in the economy staying outside the banking system.

 

He said “financial institutions (Including the mobile money operators) do not have sufficient market intelligence that can create access to the underbanked and unbanked population.

 

“For instance In Lagos, many of them do not know that there are 442 registered markets with potential of mobilising over #30 Billion deposit (Turnover0 within 9 months).

 

“The most appropriate channel for the underbanked and unbanked population is the combination of their trusted traditional method.

 

“Financial inclusion therefore is about getting more People included and it is something that i am committed to, My Organisation is committed to and I hope you are too,” he added.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Compensation for Poor Service Quality is Automatic- NCC

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Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

Compensation for Poor Service Quality is Automatic- NCC

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).

According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.

In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).

The NCC also stated that the directive does not replace existing consumer protection mechanisms.

The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.

This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.

To be eligible to receive compensation

. You experienced poor network service in an affected Local Government Area; and

  • You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.

The compensation covers service failures affecting voice, data, or SMS services.

Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.

This enables them to identify affected subscribers without the need for individual complaints.

Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.

Short, isolated interruptions and immediately remedied interruptions may not qualify

Compensation will be provided in the form of airtime credits.

This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.

 


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FG Moves to Strengthen Cybersecurity Coordination as NDPC Probes Alleged Data Breach

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Federal Government has announced plans to deepen collaboration with private sector players and other stakeholders in a bid to strengthen Nigeria’s cybersecurity architecture and response systems.

FG Moves to Strengthen Cybersecurity Coordination as NDPC Probes Alleged Data Breach

NDPC

Minister of Communications, Innovation and Digital Economy, Bosun Tijani, disclosed this in a recent press statement, noting that the government is considering the establishment of a Cybersecurity Coordination Council.

According to the minister, the proposed council is aimed at enhancing national cyber resilience and ensuring a more coordinated response to emerging cyber threats across public and private institutions.

Tijani emphasised that cybersecurity must be treated as a collective responsibility involving government, industry, and civil society.

“Cybersecurity is a shared national responsibility. Protecting Nigeria’s digital economy requires strong partnerships, trusted collaboration, and collective vigilance across government, industry, and civil society,” he said.

He added that through sustained collaboration, Nigeria would strengthen its capacity to detect cyber threats early, respond effectively, and build a resilient and trusted digital ecosystem.

The minister also called for increased stakeholder participation in shaping a sustainable, partnership-driven cybersecurity framework capable of deterring cybercriminal activities and safeguarding citizens, businesses, and critical digital infrastructure.

Meanwhile, the Nigeria Data Protection Commission (NDPC) has commenced an investigation into an alleged data breach involving Remita Payment Services Ltd., Sterling Bank, and other entities.

In a statement signed by its Head of Legal, Enforcement and Regulations, Babatunde Bamigboye, the commission said notices of investigation were issued to relevant parties on April 1, 2026.

The NDPC noted that affected organisations and individuals are currently providing information to aid its inquiry into the incident.

“The aim of the investigation is to ensure that data subjects are protected with appropriate technical and organisational measures,” the statement read.

It added that the probe would examine the types of personal data involved, the scope and nature of the alleged breach, potential risks to data subjects, and mitigation steps taken where breaches are confirmed.

The commission further disclosed that its National Commissioner and Chief Executive Officer, Vincent Olatunji, has directed a broader review of organisations operating digital payment systems.

According to the NDPC, entities found to be non-compliant with provisions of the Nigeria Data Protection Act, 2023, particularly regarding technical and organisational safeguards, would be scrutinised as part of efforts to maintain the integrity of the nation’s data protection ecosystem.


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Bharti Airtel Crosses 650m Users

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Sunil Mittal led Bharti Airtel has crossed the 650-million customer mark globally, fortifying its position as the world’s second-largest telecom operator by mobile subscriber base, as per a regulatory filing by the telecom operator.

Bharti Airtel Crosses 650m Users

“According to GSMA Intelligence, Bharti Airtel is ranked second globally by mobile customer base, with operations spread across India and Africa,” the filing said.

Commenting on this milestone, Gopal Vittal, executive vice chairman, Bharti Airtel, said: “Achieving the milestone of 650 million customers to be the second largest operator globally is a great responsibility for us to serve our customers better every day,”

He added that the telco strives to raise the bar on innovation, reliability, and experience so that every customer interaction is an opportunity to earn trust and deliver value connection.

Currently, Airtel India serves around 368 million mobile customers, meanwhile over 179 million users have been plugged into its subsidiary Airtel Africa spread across 14 countries.

Its mobile money platform, Airtel Money reached more than 52 million customers.

Additionally, the telco serves around 13 million homes with high-speed internet services and over 15 million through its Digital TV offering.

With operations spanning 15 countries and network coverage reaching over two billion people, analysts say that the latest milestone is a testimony to the natural curve of evolving from a telecom operator into a broader digital services provider.


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