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ICT SMEs Are Vital for Socioeconomic Growth- ITU

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ICT-enabled entrepreneurs and small to medium-sized enterprises (SMEs) have a particularly relevant role in ensuring economic growth in a sustainable and inclusive manner, Houlin Zhao, ITU secretary-general said in a blog post.

They are involved in the development of innovative ICT-enabled solutions with a unique potential to make a long-lasting impact in global, regional and national economies.

In recognition of this, the theme for World Telecommunication and Information Society Day (WTISD) 2016 was ‘ICT entrepreneurship for social impact’.

In his keynote address, Michael Moeller, director general, United Nations Office at Geneva (UNOG), highlighted that “Entrepreneurship can change and shape the future by maximizing the social impact of ICTs.”

The event in Geneva brought together company founders, social innovators and members of the international community to explore recommendations for private and public actors to better inform their interventions to support small business development.

The dynamic panel included: Katherine Milligan, Director, Schwab Foundation for Social Entrepreneurship; Candace Johnson, President, EBAN; Whurley, Co-Founder and CEO, Honest Dollar; Marcos Vaena, Chief of Enterprises and Competitiveness, ITC, and Houlin Zhao, Secretary-General, ITU.

Social Impact

The panel noted that technology is an equalizer and enabler of opportunities, especially when building a sustainable business in developing markets.

For example, Africa’s e-commerce market is projected to reach USD52 billion by 2018, up from USD8 billion in 2013.

This growth will not happen on its own: entrepreneurs need to have access to the right tools and information to fully leverage the growing international e-commerce market.

As Marcus Vaena noted: It’s really access to information, to knowledge, to understand not only what is on the front end of an e commerce operation, but what lies behind.  A lot of it is  business as usual, but there are some specific issues related to electronic commerce that people still have to become familiar with, and it is the UN’s role to educate the public on how to better leverage these opportunities.

Katherine Milligan added that what is generally underappreciated is that the ICT industry has created a fabulous infrastructure to deliver social goods, more cost effectively and efficiently.

Finding the right regulatory balance isn’t easy. Over regulation can stifle innovation, while too little can have drastic implications for domestic markets and local economies.

The panel noted that while entrepreneurs often criticize regulation as being a barrier to innovation, they do not effectively engage with the policy-makers when given the opportunity, and they tend to shy away from this community instead of actively participating in discussions which could lead to regulatory reform or modifications.

From an entrepreneur’s perspective, government regulation is just another set of requirements that they have to take into account when developing their products and services, however we should encourage regulatory frameworks that enable innovation, rather than discourage it.

This was outlined by Whurley who stated that, just as he would take requirements from a customer who wants to be able to use their mobile to do X, Y, Z, then it is necessary to look at the regulations and understand that it needs to be done within a certain context.  For Whurley the regulatory system is more about context, and regulations need to involve entrepreneurs who can help shape and modify policies to ensure that the bottom line – the user experience – is better.

This was echoed by Candace Johnson who acknowledged that governments alone can set policies.  Governments can deregulate, but Governments do not exist to do business. Entrepreneurs on the other hand have a social contract with Governments who are depending on them to bring about social change. She emphasized that Governments need to put forth a framework that can allow entrepreneurs to be able to fulfill their mission, to thrive and do business effectively.

Taking Advantage of these Opportunities
According to ITU, the future of SMEs is very important for the ICT industry, to drive development of the sector, especially in creating demand for ICT services. We are seeing a lot of support for small businesses at the local and national levels, but they often don’t have good enough access to regional and global markets.

As highlighted by Katherine Milligan, there is hope but we also have to be realistic. The majority of people in developing countries are making $2, $3 or $5 a day.

These are incredibly risk averse customers. It is very difficult to market to them to get them to change their behaviour. It’s not on a three to five-year time frame that you are going to penetrate these markets in a big way. It requires patience and vision.


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MTN Suspends Data, Airtime Borrowing Service over New FCCPC Lending Rules

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MTN Nigeria has announced the temporary suspension of its airtime and data advance service, Xtratime, following new regulatory requirements introduced by the Federal Competition and Consumer Protection Commission (FCCPC).

MTN Suspends Data, Airtime Borrowing Service over New FCCPC Lending Rules

The telecom giant disclosed the development in a filing to the Nigerian Exchange Limited (NGX) on Thursday, stating that the move is necessary to comply with the FCCPC’s Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025.

Xtratime, widely used by prepaid subscribers, allows customers to borrow airtime or data and repay on their next recharge.

In the disclosure signed by Uto Ukpanah, company secretary, the firm confirmed the halt, noting, “MTN Nigeria Communications PLC hereby notifies the Nigerian Exchange Limited and the investing public that the company has temporarily suspended its airtime and data credit advance service (‘Xtratime’).”

The company explained that the service now falls within the scope of the FCCPC’s expanded regulatory framework, which mandates fresh licensing and stricter compliance procedures for digital credit providers.

“The suspension relates to the implementation of processes under the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025, which introduced a new compliance and licensing framework for entities providing digital or non-traditional consumer credit services,” the statement added.

Despite the suspension, MTN reassured subscribers that alternative channels for purchasing airtime and data remain fully operational. It also downplayed the financial impact of the move.

“Given the scale within the revenue mix, we do not expect the temporary suspension to have a material impact,” the company said, adding that it is closely monitoring customer behaviour and will provide further updates in its first-quarter 2026 results.

The FCCPC’s 2025 regulations significantly broaden oversight of Nigeria’s digital lending ecosystem, bringing telecom operators and other providers of short-term credit services under stricter scrutiny. Companies offering such services are now required to register and obtain regulatory approval to continue operations.

The Commission had initially introduced a framework for digital lending in 2022, but expanded it in 2025 amid rising concerns over consumer debt, data privacy and lending practices.

 

 

 


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Nokia, Orange Partner on AI-native 6G Networks

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Nokia and Orange are co-developing new strategies to maximise spectral efficiency across existing and future mobile bands, including the upper 6 GHz range, as networks transition toward 6G.

This follows an announcement of a partnership with NVIDIA to develop and evaluate Artificial Intelligence Radio Access Network (AI-RAN) technologies.

The initiative will combine the anyRAN 5G software of Nokia with the AI infrastructure of NVIDIA to improve network performance and energy efficiency.

The collaboration aims to transform service delivery for Orange across Europe, the Middle East, and Africa, says Nokia.

Under a new structured co-innovation framework, the partners will explore how GPU-based radio processors can boost performance via advanced receivers.

The goal is to integrate artificial intelligence (AI) directly into the RAN to automate environments, support sensing services and drive resource utilisation.

“By collaborating with Nokia and NVIDIA, we can better understand how the AI-native architecture enabled by AI-RAN can improve the efficiency of key radio algorithms such as scheduling, beamforming, and power optimisation — enhancing both spectral efficiency and energy performance, while also enabling advanced capabilities like predictive optimisation and radio sensing. This collaboration is an important step in our long-term network strategy,” says Laurent Leboucher, group chief technology officer at Orange.

Pallavi Mahajan, chief technology and AI officer at Nokia, comments: “AI is reshaping how networks are designed, introducing new levels of intelligence and flexibility across the radio layer.

“Through this collaboration with Orange, we are exploring how Nokia and NVIDIA’s AI-RAN solution brings advanced AI and RAN functions together in a unified architecture. This will be instrumental in enabling the industry’s transition toward cognitive, AI native networks.”

Orange is currently the fourth-largest telecoms operator in Africa with 18 markets on the continent. The partnership marks a significant attempt to leverage AI to accelerate digital transformation as the first wave of 6G approaches.


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Zoho Nigeria champions women’s digital empowerment at the Guardian Women Festival

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Zoho Nigeria partnered with Guardian Newspapers for the Guardian Woman Festival, a month-long initiative celebrating women’s contributions to business, governance, and social development while promoting digital empowerment for female entrepreneurs.

Zoho Nigeria champions women’s digital empowerment at the Guardian Women Festival

Kehinde Ogundare

Held at the Federal Palace Hotel in Victoria Island, Lagos, the festival focused on the theme “Reciprocity,” encouraging the exchange of value, networks, and digital innovation to strengthen women-led businesses and foster collaboration.

During the event, Kehinde Ogundare, Country Head of Zoho Nigeria, delivered a keynote address titled “Give Value, Gain Growth: Women Driving Reciprocal Innovation in the Digital Economy”. In his remarks, he highlighted the urgent need to bridge the digital gap for female entrepreneurs.

While Nigeria has the highest concentration of women-owned businesses in Africa, fewer than 30% currently use digital tools to manage or grow their operations. Ogundare noted that technology does not replace the strengths women already bring to business, such as relationship building and community engagement. Instead, it amplifies them, enabling entrepreneurs to reach wider audiences and scale more efficiently.

“The difference is not talent. Not capital. Not ambition. It is digital adoption,” said Ogundare during his keynote. “Smart tools create smart businesses. Smart businesses create strong economies. When women entrepreneurs and leaders have access to the right tools, the possibilities for growth are limitless.”

Zubaida Aliyu, Sales Manager at Zoho Nigeria, also brought her expertise to the festival’s panel session on ‘Women in the Business of Digital Innovation’. She highlighted how women are uniquely positioned to create shared value in digital spaces by building platforms that encourage knowledge sharing, mentorship, and collaboration.

Aliyu also challenged organisations that continue to view women’s digital inclusion primarily as corporate social responsibility rather than a strategic business priority.

“Tech creates a level playing field,” she said, noting that digital platforms remove limitations related to location and infrastructure size. Addressing organisations that overlook the economic value of inclusive digital strategies, she added, “They are leaving money on the table — they need to think of it as a strategy not charity”.

Through its participation in the Guardian Woman Festival, Zoho reaffirmed its commitment to providing affordable and accessible enterprise-grade technology to businesses of all sizes. By helping women transition from manual effort to digital efficiency, Zoho aims to support entrepreneurs build scalable enterprises and ensure their sustained success in Africa’s digital economy.


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