E-Business
IDC Highlights Connected Products Role in After-Sales Service

The rise of the Internet of Things (IoT) has brought with it increased focus on “connected products.” As manufacturers work to retrofit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform the after-sales services they provide, and possibly even their business models.
To help IT and non IT leaders in manufacturing justify investment in connected products for after-sales service transformation, International Data Corporation (IDC), on Monday unveiled a new report, “IDC Planscape: Transformation Service through Connected Products”.
According to the new report, leading manufacturers have seen the potential that aftersales service revenue holds, with some collecting up to 50% of their profits from aftersales sources.
This trend will continue, as IDC Manufacturing Insights estimates that by 2020, onboard service revenue will outpace product-related revenue by a factor of two.
Service through connected products is a cornerstone of growing revenues for many manufacturers in the coming years.
The new IDC Planscape offers practical guidance to non IT and IT leaders at manufacturers understand the critical role of connected products in after sales services and answers the following key questions:
Why do connected products offer service organizations a transformative opportunity to shift revenue growth toward after-sales processes while meeting increasing customer expectations for exceptional service?
What is connected service and what are the key use cases for after-sales service transformation?
Who are the key stakeholders that should be involved in connected service initiatives? What are their roles and responsibilities for promoting successful service-based projects?
How can IT and non-IT manufacturing leaders help accelerate investment in service through connected products for their organization?
“Providing value-added services through connected products is going to be a primary source of revenue growth for manufacturing companies across many industries in the years to come,” said Heather Ashton, research manager for IDC Manufacturing Insights.
“This IDC PlanScape helps IT and non-IT manufacturing leaders understand the role of connected products in after-sales service transformation and identify the key stakeholders and their part in accelerating investment in this growth area.”
IDC Manufacturing Insights recently published an IDC TechScape: Worldwide Manufacturing Connected Products Technologies, 2015 to provide IT buyers within manufacturing companies with an industry snapshot as to where specific technologies lie today relative to current industry best practices.
The 18 technologies highlighted in this report reflect the current state of connected products in manufacturing, and will continue to evolve along the adoption continuum as IoT becomes a more mature technology.
Connected Service has also been identified as one of the “killer apps” of connected products, as stated in the IDC FutureScape: Worldwide Manufacturing 2015 Predictions — Changing the Industry with Technology (IDC #253305, December 2014).
As a result, IDC Manufacturing Insights asserts manufacturers will increasingly turn to transforming their existing service offerings with connected capabilities to satisfy revenue goals and meet customer expectations.
Ashton concluded thus, “We expect to see a considerable rise in connected service offerings in the coming years, moving from remote monitoring to predictive and eventually prescriptive services that keep products up and running with minimal interruption. And, across every industry sector within manufacturing, there will be leaders who create disruptive production.
E-Business
Olatunji, NDPC Boss Calls for Integrated Strategy on Data Privacy, Cyber-Security

Dr Vincent Olatunji, national commissioner, Nigerian Data Protection Commission (NDPC), has emphasized that data privacy, protection, and cybersecurity are “inseparable pillars of the digital age” and must be prioritized in Nigeria’s digital transformation journey.

Dr Vincent Olatunji, national commissioner, NDPC
Dr. Olatunji made this assertion during his keynote address titled “Data Privacy and Protection: Nigeria’s Roadmap to Compliance” at the ongoing National Cybersecurity Conference in Abuja.
He underscored that while data protection focuses on safeguarding personal information from misuse, cybersecurity protects the systems that store this data. “Data privacy is a basic human right that empowers individuals to control how their personal information is collected, used, and shared,” he said.
“Strong cybersecurity is essential to maintain the confidentiality, integrity, and availability of personal data. Conversely, robust data protection frameworks help guide effective cybersecurity practices and foster a culture of privacy.”
Highlighting Nigeria’s progress, Dr. Olatunji noted the country’s recent Tier 3 (“establishing”) ranking in the 2024 Global Cybersecurity Index and its top position in Africa particularly in the area of data protection. He traced the evolution of Nigeria’s data protection journey, culminating in the signing of the Nigeria Data Protection Act (NDP Act) 2023 by President Bola Ahmed Tinubu (GCFR).
He described the NDP Act as the cornerstone of the country’s data governance framework. “The Act regulates the processing of personal data in Nigeria and guarantees the privacy rights of individuals,” he explained.
It applies to both local and international data controllers and processors handling data of Nigerian subjects and provides clear guidelines on data collection, storage, consent, data subject rights, and penalties for non-compliance.
Dr. Olatunji cited the recent ₦766.2 million fine imposed on MultiChoice for non-compliance as an example of the Commission’s enforcement capacity. He also revealed that the NDPC has generated over ₦2 billion in the last two years, with the data protection sector now valued at ₦16.2 billion alongside the creation of numerous job opportunities.
He further highlighted ecosystem growth, citing the certification of 455 Data Protection Officers (DPOs) under the National Certification Program and verification of 3,343 Data Protection Compliance Organizations (DPCOs) by 2025.
While celebrating progress, Dr. Olatunji also pointed to key areas for improvement, including building institutional capacity, enhancing data literacy and workforce development, and strengthening collaboration across sectors.
In conclusion, he urged stakeholders to “embrace a culture of data protection, implement robust cybersecurity practices, and stay attuned to the evolving regulatory landscape” in order to reduce risks, protect assets, and support long-term national growth.
E-Business
Kaspersky Experts Warn of the Risks Hidden Behind QR Codes

In today’s digital world, QR codes are placed on almost everything – from yogurt containers and restaurant menus to museum exhibits, and even utility bills and parking lots.
People use them to open websites, download apps, collect loyalty programme points, make payments and transfer money, and even for charity donations. The accessible and practical technology is convenient for many, including cybercriminals, who have already rolled out a variety of QR-based schemes.
Kaspersky experts have identified the top security risks when scanning QR codes:
- Phishing and redirection to malicious sites: QR codes can direct users to fraudulent websites designed to steal personal or financial information, such as passwords and credit card numbers. Attackers can impersonate legitimate sites, such as banks or streaming services, and trick users into entering their credentials.
- Malware download: Some QR codes can trigger the download of malicious applications that compromise the security of the user’s device, especially if it is not protected against unauthorised installation.
- Payment fraud: During special events or sales periods like holiday sales, a fake QR code can redirect users to make payments to fraudulent accounts.
- Unsafe automatic connections: A QR code can also automatically connect the user to Wi-Fi networks controlled by cyber attackers, allowing them to intercept their communications.
“QR codes are a fertile ground for potential manipulation, especially as they appear in various everyday contexts such as receipts, flyers, and signage. Attackers have nearly endless possibilities to exploit them.
“As these codes have already become an integral part of our daily lives, it is essential for users to know how to use them safely and responsibly,” says Seifallah Jedidi, Head of Consumer Channel for META at Kaspersky.
In order to not fall for a scam when scanning a QR code, Kaspersky experts recommend:
- Verify the source: Scan QR codes only from trusted and known sources. Avoid scanning codes in public places that may have been tampered with.
- Check the URL: If you really need to scan a publicly available code, verify that the web address it directed you to is legitimate before taking any action on this website.
- Don’t share personal information: Avoid entering sensitive information if you’re not completely sure of the origin of the QR code.
- Protect your digital life: Install a cybersecurity solution with anti-phishing and anti-fraud protection, such as Kaspersky Premium, on all your devices; it will alert you to any danger timely.
E-Business
Firm Highlights Top Risks of Quantum Computing

Kaspersky is addressing one of the most debatable technological challenges of the coming decade: the rise of quantum computing and its potential impact on digital security.
In this context, experts have identified the main quantum threats that demand immediate action from the cybersecurity community.
As classical computers approach their physical limits, their performance growth is slowing — constraining progress in areas that depend on complex computation.
At the same time, quantum computers offer the potential to solve specific problems far faster than classical systems. For now, however, their practical use remains limited to narrow and experimental domains.
Nevertheless, experts estimate that we may see a fully fault-tolerant quantum computer within the next decade — a development that could unlock significant advances, but also unleash a new era of cybersecurity threats.
Supporting this urgency, Deloitte’s 2024 Global Future of Cyber Survey reports that 83% of organizations are already assessing or taking steps to address quantum computing risks, demonstrating growing awareness and proactive strategies in the private sector.
To better understand the scope of the evolving threat, Kaspersky has identified three of the most urgent quantum-related risks that demand action from the cybersecurity community:
The top three risks:
Quantum computers could be used to compromise the traditional encryption methods that currently protect data in countless digital systems — posing a direct threat to global cybersecurity infrastructures.
Threats include the interception and decoding of sensitive diplomatic, military, and financial communications, as well as the real-time decryption of private negotiations – something quantum systems could handle much faster than classical machines, turning secure conversations into open books.
- Store now, decrypt later: the key threat of the coming years
Threat actors are already harvesting encrypted data today, with the intention of decrypting it in the future once quantum capabilities advance. This “store now, decrypt later” tactic could expose sensitive information years after it was originally transmitted — including diplomatic exchanges, financial transactions, and private communications.
- Sabotage in blockchain and cryptocurrency
Blockchain networks are not immune to quantum threats. Bitcoin’s Elliptic Curve Digital Signature Algorithm (ECDSA), which relies on elliptic curve cryptography (ECC), is especially vulnerable.
Potential risks include forging digital signatures, which threatens Bitcoin, Ethereum, and other cryptocurrencies; attacks on ECDSA that secure crypto wallets; and tampering with blockchain transaction history, undermining trust and integrity.
- Quantum-resistant ransomware: a new front
Looking ahead, developers and operators of advanced ransomware may begin adopting post-quantum cryptography to protect their own malicious payloads. So-called “quantum-resistant” ransomware would be designed to resist decryption by both classical and quantum computers — potentially making recovery without paying a ransom nearly impossible.
At present, quantum computing does not offer a way to decrypt files locked by current ransomware. Data protection and recovery still rely on traditional security solutions and collaboration among law enforcement agencies, quantum researchers, and international organisations.
Building quantum-safe defenses
Quantum computers are not yet a direct threat — but by the time they are, it may be too late to respond. Transitioning to post-quantum cryptography will take years. Preparations must begin today.
The cybersecurity community, IT companies, and governments must coordinate to address the risks ahead. Policymakers should develop clear strategies to migrate to post-quantum algorithms. Businesses and researchers need to begin implementing new security standards now.
“The most critical risk lies not really in the future, but in the present: encrypted data with long-term value is already at risk from future decryption. The security decisions we make today will define the resilience of our digital infrastructure for decades.
“Governments, businesses, and infrastructure providers must begin adapting now, or risk systemic vulnerabilities that cannot be retroactively fixed,” states Sergey Lozhkin, Head of Kaspersky Global Research & Analysis Team for META and APAC.
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