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IIM Annual Lecture To Address Transparency, Accountability & Good Governance

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Dr. Oyedokun Oyewole, president /chairman Governing Council Institute of Information Management (IIM) Africa
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The Institute of Information Management (IIM) 2016 annual lecture has been slated to address the place of data harmonisation to entrench transparency, accountability and good governance in the Country.

The Institute has also announced plans to honour different stakeholders in Nigeria and other parts of the world including past and present public office holders, captains of industries including leaders across the various sectors of the economy during the annual lecture, Induction & Award ceremony with the theme: “Leveraging On Proper Information Management As Basis For Promoting Transparency, Accountability and Good Governance In Nigeria”.

Speaking on the annual programme, Dr. Oyedokun Oyewole, president /chairman Governing Council Institute of Information Management (IIM) Africa, said that  in view of the several challenges the Federal Government of Nigeria is faced with today coupled with the massive amounts of data that they must process, harmonised and integrated in order to meet mission requirements and deliver relevant, consistent, and current information to other government entities and the constituents they serve, there can’t be a better time for this all important annual lecture than now.

Oyewole, said that accountable governance, the fight against corruption, and improved service delivery depend upon the availability of good quality information about decisions and actions.

According to him, poor quality data, information and records will lead to missed opportunities to maximize the full value of publicly funded projects and programs.

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“The recent drive by the present administration to fight corruption, promote transparency and good governance can only succeed if government have unhindered access to quality information.

“It is obvious from recent happenings in government that Nigeria as a nation is yet to have fully control over the records and information being generated, used and transmitted by the government, as government struggle to manage their public records in accordance with international good practice standards. Most often, basic records and information management controls are not in place.

“Without these controls, records are likely to be incomplete, difficult to locate and authenticated. Where they exist, they can be easily manipulated, deleted, fragmented or lost,” he said.

The President / Chairman Governing Council, IIM-Afruca added that poorly kept records, resulting in inaccurate or incomplete data, can lead to misunderstanding and misuse of information; cover-up of fraud; skewed findings and statistics; misguided policy recommendations and misplaced funding, all with serious consequences for poverty reduction and economic development.

“Managing public sector records as a basis for accountability, transparency and good governance is a systemic issue rather than an issue relating to any particular records type.  A reliable and accessible evidence base is vital for all aspects of open government, particularly the right to information and open data, which are dependent upon the ability to access reliable records and information.  Records management will not in itself achieve transparency, but without it, transparency is not possible.

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“Every public sector policy maker, auditor, court official and fraud investigator knows the importance of being able to find, use and trust official records as evidence of policies, actions, transactions, expenditure, precedents, rights and entitlements. 

“Most citizens know how important it is to have proof of their rights, for instance land rights or rights in court.  And yet, in many government entities,  records are difficult to locate and to trust”, he said.

Records, as defined in international standards, are any ‘information created, received, and maintained as evidence and as an asset by an organization or person, in pursuit of legal obligations or in the transaction of business.  They may be in any medium, form, or format’ (ISO, 2011).

“It is increasingly important to link together all of the official information required as records, whether it is entered directly in a database, maintained as a digital record or kept on a paper file.

“Well-managed records and information provide clear and durable evidence of what the government has promised, what it has done, what services it has provided and how it has spent public funds. Weak records controls result in an ad hoc, potentially misleading national evidence base that opens opportunities for manipulation, corruption and fraud; weakens citizens’ ability to claim fair rights and entitlements; undermines the ability to plan and monitor policies and services; and makes it difficult to open records and information effectively. 

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‎”The quality of the records and information, especially new forms of digital records, depends on the strength of the control regime, including laws, policies, practices, structures, and skills as developed through professional collaboration between government and professional institutions like the Institute of Information Management which would eventually engender quality records management standards in government,” he explained.

Dr. Oyewole said that as digital information systems replace paper-based systems, it is essential that records in digital form are capable of providing the evidence upon which governments and citizens depend. 

He said that inaccurate or incomplete records can result in misleading data that can reduce trust in the government. 

“In developing records and information management commitments, government should clearly state how records and information management will serve to make government more transparent.  Introducing a records control regime or upgrading systems to streamline procedures without actually making information available to the public does not make governments more transparent. Government should be committed to increasing transparency and access to information, and should therefore ensure appropriate powers, resources and enforcement procedures are in place to facilitate data and information sharing amongst various government agencies.

Without good quality records, which, in turn are the result of well-functioning records and information management systems, governments can find it difficult to operate efficiently, to prevent fraud and corruption, or to protect their citizen.

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“The availability of trustworthy records is, therefore, an essential foundation of the systems designed to deliver good governance and services to citizens leading to positive development outcomes. If records and information management systems do not function properly, neither can these other systems”.

Aside the Lectures, the event will also feature the conferment of the Institute of Information Management (IIM) Fellowship on individuals who have made substantial contribution to the development of the Information Management and Technology profession, its practices or the Institute  of Information Management itself and Honorary Fellows on other professionals with backgrounds outside of Information Management field but are identified as having made significant contributions that impact on the profession and the society or the Institute of Information Management.

Dignitaries expected to be honoured at the event include The Honorable Minister of Information and Culture, Alhaji Lai Mohammed, Oba Adeyeye Enitan Ogunwusi (Ojaja II), The Ooni of Ife (Royal Father of the Day), Bernadette Bosse – Chairman and CEO of the Board, Certified Document Management Association, Canada, Engr. Aliyu Aziz Abubakar, Director General, National Identity Commission (NIMC), Abuja, Prof. Ibrahim Garba – Vice-Chancellor, Ahmadu Bello University (ABU), Zaria, Peter D Komarkowski –  President Data Protection Association, USA,  ACM Nsebong Charles Akpabio – Assistant Corps Marshal, Federal Road Safety Corps Zonal Commanding Officer, FRSC Zone 2 Command, Headquarters Lagos as well as many other MDs and CEOs of major Institutions, Information Management and Technology firms among others.

Other categories of inductees include Graduate, Associate, Professional, Senior Professional and Corporate.

Special awards will also be presented to individuals and organisations who have performed credible well in the industry.

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The Institute of Information Management (IIM) is the premiere professional membership driven Institute in Nigeria and Africa, approved by the Federal Ministry of Education (FME) with the consent of the Attorney General of the Federation serving the emerging field of Records, Information, Archives, Data, Security, and Document Management Professionals, with partnership and affiliation with different international organizations like the Information and Records Management Society (IRMS), UK, Professional Evaluation and Certification Board (PECB), Canada, Online Business School UK,  The International Association of Privacy Professionals, The International Records Management Trust UK, Information Requirements Clearinghouse USA, Information Governance Conference USA, Tribal Group, Information Matters etc.

The Institute of Information Management is strategically positioned to help government and professionals in both public and private organizations in Nigeria and Africa to develop the required frameworks, tools and culture needed to build capacity by improving professionalism in this essential field, as required in various disciplines including finance, administration, engineering, construction, project management, procurement, IT, communications etc.

Sound policy, clear standards, competence, certification, research and effective processes are all aspects of first-class information management programs that the Institute of Information Management unique faculties has got to deliver through our various learning and professional development programs, aimed at empowering information management professionals globally.

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World Bank Debars United Aviation Services, Owner over Fraudulent Activities

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The World Bank Group has announced the 31-month debarments of United Aviation Services Limited (UNASEL), a transportation services company based in Nigeria, and Air Vice Marshal Alkali Mamu, its owner and president, “in connection with fraudulent practices under the Enhancing Niger Northeastern Connectivity Project,” according to a press release issued by the multilateral development bank.

World Bank Debars United Aviation Services, Owner over Fraudulent Activities

The statement said that the project aims to enhance connectivity and road safety along the Zinder-Agadez Road section and improve access to basic socioeconomic infrastructure for selected communities in that road section.

However, according to the statement: “UNASEL and Mr. Mamu presented false experience documents in a prequalification application to qualify for a contract under the project. This was a fraudulent practice under the World Bank’s sanctions framework.”

“The debarments make UNASEL and Mr. Mamu ineligible to participate in projects and operations financed by Bank Group institutions. The debarments are part of two settlement agreements under which UNASEL and Mr. Mamu admit culpability for the underlying sanctionable practices,” it added.

The statement further said: “Per the Bank Group Sanctioning Guidelines, the settlement agreements provide for a reduced period of debarment in light of UNASEL and Mr. Mamu’s cooperation.

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As a condition for release from sanction under the terms of the settlement agreements, UNASEL and Mr. Mamu commit to developing and implementing integrity compliance measures that reflect the relevant principles set out in the Bank Group Integrity Compliance Guidelines, and Mr. Mamu further agrees to complete corporate ethics training.

UNASEL and Mr. Mamu also commit to continue to fully cooperate with the Bank Group’s Integrity Vice Presidency.

“The debarments of UNA SEL and Mr. Mamu qualify for cross-debarment by other multilateral development banks under the Agreement for Mutual Enforcement of Debarment Decisions that was signed on April 9, 2010.”

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Enugu State Approves Land for ITF’s Digital Fabrication Centre

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Governor Peter Mbah of Enugu State, has approved the allocation of a parcel of land in Enugu, the state capital, for the establishment of a state-of-the-art Digital Fabrication Centre by the Industrial Training Fund.

Mbah announced this while receiving a delegation from the Industrial Training Fund on a courtesy visit to the Government House, Enugu.

The ITF disclosed this on Friday in a statement signed by its Director of Press and Public Relations, Thomas Ngor.

According to the statement, Mbah described the proposed project as timely and aligned with his administration’s vision of transforming Enugu into a leading destination for investment, innovation and technology-driven industrial development.

He noted that the future of economic prosperity lies in deliberate investments in human capital and emerging technologies, adding that the state has continued to create an enabling environment for innovation, enterprise and sustainable growth.

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The governor explained that his administration has made technical education compulsory in the state’s basic education system, with emphasis on digital literacy, robotics and mechatronics to prepare learners for the future of work.

According to him, many traditional trades are now driven by digital technologies, making it imperative to equip young people with relevant technical competencies that will enable them to compete globally and contribute meaningfully to economic development.

Governor Mbah further disclosed that his administration has built smart schools across the state, equipped with robotics centres, mechatronics laboratories and other modern learning facilities, to prepare youths for the evolving global economy.

He noted that artificial intelligence is expected to contribute about $20tn to the global economy in the coming years.

He therefore stressed that the state must be intentional about upskilling its citizens, adding that the establishment of the ITF Digital Fabrication Centre will significantly strengthen the state’s drive to build a knowledge-based economy, foster innovation, promote local manufacturing and create employment opportunities for its growing youthful population.

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Earlier, Afiz Ogun, the Director-General of the ITF, who led the delegation, said that upon his appointment by President Bola Tinubu, he was mandated to upskill Nigerian artisans to international standards.

He explained that the Fund subsequently repositioned its technical and vocational skills development efforts through strategic initiatives, including the Skill-Up Artisans Programme, which is designed to train, certify and license Nigerian artisans to international standards.

Ogun disclosed that the Fund had already established a Digital Fabrication Centre in Ikeja, Lagos, with the capacity to produce more than 400 different products. He therefore requested the allocation of land in Enugu State to establish a similar centre with the same production capacity.

According to him, the initiative is aimed at promoting industrialisation, reducing dependence on imports and preparing Nigerians for opportunities in the Fourth Industrial Revolution.

He also reaffirmed the Fund’s readiness to enter into public-private partnerships that will transform Nigeria’s artisanal ecosystem.

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Ogun further noted that digital technologies, including artificial intelligence, robotics and computer-aided manufacturing, are rapidly transforming the global economy, making it imperative for Nigeria to deliberately invest in upskilling its workforce to remain globally competitive.

The ITF delegation was later conducted on a guided tour of facilities at one of the smart schools established by the Enugu State Government.

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Glovo Pioneers AI Quick-Commerce

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Glovo, a multi-category tech company, has announced its integration into the generative AI ecosystem with the launch of its “Shopping Assistant” for ChatGPT and Claude. Users can now discover retail products, compare prices, and seamlessly order any item using natural conversational language with the AI systems.

The Glovo experience inside such platforms introduces a conversational commerce model that shifts from a search-based web to an intent-based web. Rather than navigating traditional app menus and filters, users can express needs, such as asking for a “last-minute gift for a coffee lover under ₦50,000”, and the assistant handles semantic search, location validation, and product curation.

A Seamless, Concierge-Like Experience

Once both platforms have been connected through either ChatGPT or Claude apps, the user will be able to have a multi-turn dialogue where the assistant remembers context and constraints, such as budget caps. Users receive a visual carousel of up to five highly customised product options available at local stores. Each product displays its image, name, store details and ratings, and price. While the search and discovery experience takes place directly on the Generative AI platforms, selecting a product via the “view on Glovo” button takes the user to the Glovo mobile or web app, where the payment and final purchase are exclusively completed.

Strategic Focus on Retail and Growth

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Glovo is prioritising the retail and grocery sectors for this initial launch, capturing the established habit of using AI for product research. Generative AI has driven a significant jump in retail traffic globally, so this first-mover advantage aims to meet customers where they are meeting Gen AI daily, and ensure it captures high-intent organic traffic as search behaviours evolve.

“We’re always looking for ways to meet our customers where they already are. Being available on Claude and ChatGPT means people can discover what Glovo has to offer as part of a natural conversation, with no friction. Glovo has always been about being the everyday app that provides choice and convenience, and this is another step in that direction”, said Shiro Theuri, Chief Technology Officer at Glovo.

How to look for products in the Glovo app through ChatGPT or Claude

  1. The user must sync ChatGPT or Claude with the Glovo app with the plug-in.
  2. Once synced, the user must type in @glovo followed by their request.
  3. The AI platform displays a carousel with 5 available options for the user.
  4. If the user wants to purchase any of the products or continue searching within the Glovo app, they must click “View on Glovo”, which will redirect the user to the Glovo app or website.
  5. After the order is confirmed, the store will prepare the item(s) and the courier will head up to the pick-up location. The user will receive the order in minutes.

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