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Impact of Digital Skills in Africa

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In spite of the giant stride in the evolution on innovations of web-based businesses, etc., in the technology ecosystem in Africa, the impact of digital skills is still very low due to many extraneous factors.

Last year, Google, therefore, took it upon itself to train one million youths in Africa in digital skills. How has this impacted on the youths of the continent and lots more, was the thrust of the discussion I had with Juliet Ehimuan-Chiazor, the Country Manager of Google Nigeria recently.

Juliet has been involved in the development of youths on digital skills in Africa in the past one year.

On how the digital skill initiative of Google has been achieved in the past one year, Juliet said it has been very exciting. She stressed that Google committed to this in April 2016, although, it knew it was a daunting task because of its target which was the training of one million youths in one year, it was amazing to note that it achieved this in ten months.

As at today, she noted, about a year after, Google has trained over one million youths in digital skills across various countries in Africa.

Reacting to the impact of the progress for an emerging continent like Africa, Juliet stated that since technology has affected the way we everything these days, such as how we live, socialize, communicate, work, the emerging digital economy on the continent as well as having about 29% of the African population online, which is growing at a fast rate, this creates opportunities in the digital world.

The above, she stressed that the above reasons, therefore, makes it important or young Africans to acquire the right skills to enable them participate in the emerging digital economy to be able to build businesses, create new opportunities for themselves and become digital entrepreneurs.

Juliet further stressed the importance of this against the background that unemployment is a problem on the continent, where we have about 60% of the unemployed being youths, who must be taught how to fend for themselves and acquire skills which they can put in to generate income opportunities, etc.

Juliet stated that measuring the impact of the program has been a priority for it as they have stayed in touch with participants and have recorded a number of success stories of people who have been able to get jobs as well as those who have been able to start their own businesses through attending the training, such as Vanessa Morris and Segun Abodunrin respectively. Google, she said, has, therefore, seen the impact of the program in terms of people creating opportunities, expanding existing businesses, etc.

While reacting to a question as to the number of female participants in the program, Juliet said, among other things, that female to male participation in the program so far is about 47% to 53%. The idea, she said, is to maintain gender balance.

On  what the reception was by the female gender to technology, which is erstwhile  seen by them as a challenge, Juliet is of the view that the female gender are seriously taking to technology now as most success stories are from them.

Projecting on the next step to be taken by Google, Juliet said it will continue to train the youths because of the impact it is generating, but it is deliberately not announcing a new target for now because, although, digital skills will still be taught, the focus is being shifted to impact, thus, re-engaging with people that it has trained, supporting them along the way as well as to grow, looking at opportunities of matching people to jobs, etc.

Speaking on the number of Nigerians accessing the training through online or offline means, Juliet said that about 97% of attendees accessed the training offline while about 3% accessed from online.

She, however, stressed that many of those who were trained offline are quick to go online to acquire more training to deepen their experience.

As access is a bit of a challenge for online users in this clime, Juliet was asked if this sort of training can be accessed without the use of the internet, she responded by saying that Google is conscious of this, hence, it has ensured that it optimizes the portal so it can perform well a low bandwidth environment and also ensured that the courses are light online so they can be viewed on mobile phones.

Some of the videos, she said, are also transcribed to make access easy. Offline packs are also being produced that people can use, she stressed.

Stating what those who want to benefit from the training now should do, Juliet said they should visit the portal, g,co/digitalskills and choose from the available modules. It is completely free and if they successfully complete the training, they will receive a certificate which they can use to update their CV’s and use in obtaining jobs. Information on the classroom training are also available on the portal, she added.

Juliet encouraged everyone to take advantage of this free initiative by Google, because, in today’s world, one cannot really go far without having digital skills. “Digital literacy today, is what basic literacy was to the society, centuries ago”, Juliet concluded.

CFA is the Founder, www.CFAtech.ng & Co-producer/Presenter,Tech Trends on Channels Television

 

 


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NIMC Uncovers Syndicate Issuing Fake NINs to Nigerians

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National Identity Management Commission (NIMC) has said that it has uncovered syndicate issuing fake National Identity Numbers (NINs) to unsuspecting Nigerians.

NIMC Uncovers Syndicate Issuing Fake NINs to Nigerians

Abisoye Coker-Odusote, director general, NIMC also said that several suspects involved in the fraudulent scheme have been arrested and are currently facing prosecution.

Members of the syndicate were apprehended following a complaint from a customer who reported paying N120,000 to modify her birth certificate, a service fraudulently offered by individuals posing as NIMC employees.

“This data does not come to our server and a lot of Nigerians have been scammed,” Coker-Odusote said, emphasizing the gravity of the issue.

The DG further revealed that, as of May 2024, the NIN database had successfully enrolled over 107.34 million Nigerians, a significant increase from 104 million in December 2023.

The NIN has become an essential tool for enhancing security, governance, and service delivery across various government platforms.

Coker-Odusote detailed how the syndicate operated, often masquerading as business vendors or cyber café operators.

They crafted links, developed software, and generated fake NINs, duping many into believing they were legitimate.

The operation was sophisticated. The fake data never reached the official NIMC servers, thereby eluding immediate detection.

The discovery of the fraud ring prompted further investigations, which identified additional suspects operating around NIMC’s annex office.

While the exact number of individuals under interrogation remains undisclosed, the NIMC assured that all perpetrators would face charges related to cybercrimes upon the conclusion of the investigation.

Coker-Odusote expressed her frustration with the ongoing extortion and data breaches.

“We will not allow them to parade as if they are part of us and they are not,” she stated, confirming the emotional and financial toll on victims.

In one notable case, a woman was exploited for over N120,000 under the guise of adjusting official documents, highlighting the severity of the scam operations.

 

 

 

 

 

 


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Rising above the Noise: Differentiating Your Brand for Success

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By Reuben Kalu

In the fiercely competitive landscape of business, standing out from the crowd is not just an option; it’s a necessity.

Rising above the Noise: Differentiating Your Brand for Success

Reuben Kalu

In a world where consumers are bombarded with choices, companies must find ways to differentiate themselves or risk being lost in the noise.

This principle is succinctly captured in the book “Killer Differentiators,” where the authors emphasize the importance of carving out a unique identity in order to thrive in the marketplace.

One of the central tenets of this philosophy is encapsulated in the phrase “Differentiate or Sell Cheap.” In this article, we delve into the significance of this principle and explore how businesses can leverage it to achieve sustainable growth.

At its core, “Differentiate or Sell Cheap” underscores the idea that businesses  must either offer something truly distinct to justify premium pricing or compete on price alone. In today’s hypercompetitive environment, merely offering a product or service is no longer sufficient. Consumers are seeking experiences, value, and emotional connections with brands. Therefore, companies must find ways to differentiate themselves in the minds of their target audience.

But why is differentiation so crucial? In a crowded marketplace, consumers are faced with an abundance of choices. Without a compelling reason to choose one brand over another, they are likely to default to the cheapest option. This commoditization erodes profit margins and makes it difficult for companies to sustainably grow their businesses.

However, by differentiating themselves, companies can create a unique value proposition that resonates with consumers, thereby reducing the emphasis on price as the primary decision-making factor.

So, what does it mean to differentiate? Differentiation can take many forms, ranging from product features and quality to customer service, brand personality, and overall customer experience. Essentially, it involves finding a distinctive aspect of your business that sets you apart from competitors and resonates with your target audience.

This could be a proprietary technology as seen with Arravo, a commitment to sustainability, a focus on craftsmanship, or even a quirky brand personality.

Take, for example, the case of Apple. Despite being in a market saturated with tech giants, Apple has managed to carve out a unique identity based on its design aesthetics, user-friendly interface, and ecosystem of products and services.

By differentiating itself as a premium brand focused on innovation and user experience,

Apple is able to command higher prices for its products compared to its competitors.

Of course, differentiation alone is not enough. Companies must also deliver on the promises implicit in their differentiation strategy.

This requires a relentless focus on quality, consistency, and customer satisfaction.

After all, a differentiated brand that fails to meet customer expectations will quickly lose credibility and relevance in the marketplace.

But what about the alternative option: selling cheap? While competing on price alone may seem like a viable strategy to attract budget-conscious consumers, it often leads to a race to the bottom, where profit margins are razor-thin, and sustainability is compromised.

Price wars can be detrimental to both individual businesses and the industry as a whole, fostering a culture of discounting and devaluing products and services.

Moreover, competing on price alone is inherently limiting. It positions a company as a commodity provider, where the only differentiator is price, making it difficult to build brand loyalty or command premium pricing. In contrast, differentiation allows companies to create meaningful connections with consumers, fostering loyalty and advocacy that transcends price considerations.

That being said, there are instances where selling cheap may be a strategic decision, particularly in highly price-sensitive markets or when entering new markets where brand recognition is low. However, even in these cases, companies should strive to differentiate themselves in other ways, whether through superior customer service, unique packaging, or value-added services.

Ultimately, the principle of “Differentiate or Sell Cheap” is about making a deliberate choice about how to position your brand in the marketplace.

It’s about recognizing that in order to thrive in today’s competitive landscape, businesses must offer something of value that resonates with consumers.

Whether that value comes from a unique product feature, exceptional customer service, or a compelling brand story, the key is to stand out in a meaningful way.

In conclusion, the principle of “Differentiate or Sell Cheap” is a powerful reminder of the importance of differentiation in today’s business world.

By finding ways to set themselves apart from competitors, companies can create sustainable growth opportunities and build lasting relationships with their customers.

Whether through innovation, quality, or customer experience, differentiation is the key to success in a crowded marketplace.

So, the next time you’re faced with the choice between standing out or competing on price alone, remember: Differentiate or Sell Cheap.


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Nigerians to Pay More to Obtain Multipurpose National ID Cards in 46 Hours

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National Identity Management Commission (NIMC) has said that Nigerians will pay through their banks to access general multipurpose card,

Nigerians to Pay More to Obtain National Identity Card in 46 Hours

Abisoye Odusote, director general/CEO, NIMC who stated this however said that NIN is free, but users will have to pay to obtain the card within 48 hours.

She said: “Just like how you pay to access your ATM cards in the banks, Nigerians will pay through the banks to access their cards within 48 hours after payment to get the digital multipurpose card.”

Applicants will get requests with their NIN via a self-service online portal or the banks, adding that they will have to pay through the banks.

The general multipurpose card will be launched in partnership with the NIMC and the Central Bank of Nigeria (CBN) and powered by the Nigeria Inter-bank Settlement System (NIBBS) and AfriGo.

Kayode Adegoke, head of Corporate Communications, NIMC, said the National ID card, which is embedded with verifiable national identity features, is backed by NIMC Act No 23 of 2007, mandating it to enroll and issue a general multipurpose card to Nigerians and legal residents.

According to Adegoke, the card will address the demand for physical identification, allowing holders to prove their identity, give them access to government and private social services, facilitate financial inclusion for Nigerians, empower citizens, and encourage increased participation in nation-building.

Credit: Legit

 


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