Telecom
Improving Efficiency of Telecom Contact Centres
Fifth Global System for Mobile communication operator in Nigeria, Etisalat, has continued to innovate with different features on its pre-paid product, the Easy Starter. Missed Calls Notification is yet another revolutionary feature on its Easy Starter platform. Missed Calls Notification works by allowing subscribers on the network to know who tried to reach them even when they were not immediately available or while their phones were switched off.
The Missed Calls Notification feature is available to all subscribers on the Etisalat network at no cost. By allowing subscribers to be notified of any and all attempts made to reach them even when their phones were unreachable, Etisalat Nigeria is helping to promote better business and personal relationships. For any reason a subscriber is out of coverage area or switches off his phone, he would still be able to know who tried to reach him when he turns on his phone or gets back to an area where there is network coverage. This implies that all attempts to reach a subscriber on the Etisalat network are registered as appropriate and the subscriber is notified whenever he is back on the network. The information is sent as SMS and it includes the number(s) that tried to reach him, the date that the attempts were made, the time the number(s) called him and the number of times the number(s) tried to reach him. This is a first in Nigeria’s telecommunications market and is a default service on the Etisalat network that does not require the subscriber to take any action to activate it.
Speaking about the feature, Wael Ammar, Vice President Marketing, Etisalat Nigeria said that the feature is unique to the Nigerian market and is in line with Etisalat’s sincere desire to get Nigerians talking a lot more. ‘We are interested in getting people talking a lot more. That is why we have loaded our 128k SIM card with a lot of powerful features to help our subscribers stay connected at all times. The Missed Calls Notification feature will ensure that whether a subscriber is available or not at any particular time, he will still be able to know who tried to reach him and when. He can call the person(s) back. That way, you don’t miss important business or family calls again. This would have a huge impact on your business and personal relationships which would certainly grow exponentially as you are able to talk to keep them going smoothly’, Wael enthused even as he also informed that there is no additional charge attached to the service.
The Missed Calls Notification according to Etisalat is another in the list of impressive free features that come with 128k Etisalat SIM card. Other features include the Homezone, Recharge Others and Receiver Pays. All of these features are value added services that Etisalat has introduced into the market in order to make life simpler for its subscribers.
Telecom
Enugu to Host The Gathering on 100 as MTN-Backed Youth Movement Expands Across Nigeria

Nigeria’s fast-rising youth culture and innovation community, The Gathering on 100, is heading to Enugu, with registration now open for gamers, performers, DJs, creatives, and culture enthusiasts.

MTN
The Enugu edition will take place on June 19, 2026, at ICC Hall, Okpara Square, and will bring together a new audience for the platform’s signature blend of music, gaming, live performance, community engagement, and youth-driven entertainment.
The Gathering on 100 first gained national attention in Lagos, where it transformed the National Stadium, Surulere, into a continuous 100-hour ecosystem of activity from April 22–26, 2026.
The event combined culture, commerce, entrepreneurship, gaming, fashion, and live entertainment, attracting thousands of young participants and creating opportunities for emerging talent and businesses.
The movement most recently arrived in Aba, where thousands of young people gathered for a weekend of culture, commerce and entrepreneurship, reinforcing the platform’s growing appeal across different communities and audiences.
The move to Enugu is being framed by organisers as a deliberate expansion into one of Nigeria’s largest student and youth populations. Home to major institutions including the University of Nigeria, Nsukka (UNN), Enugu State University of Science and Technology (ESUT), the Institute of Management and Technology (IMT), Godfrey Okoye University and Coal City University, Enugu attracts thousands of young people from across the country each year, creating a vibrant community shaped by education, creativity, entertainment and entrepreneurship.
This concentration of young talent has helped fuel a growing ecosystem of creators, performers, gamers, digital entrepreneurs and small business owners.
In recent years, the city has hosted an increasing number of technology, entertainment and youth-focused events, reflecting the growing demand for platforms that bring together creativity, opportunity and community.
These dynamics make Enugu a natural next stop for The Gathering on 100, a platform built around showcasing talent, fostering connections and creating opportunities for young Nigerians.
Registration for the Enugu edition is now open through The Gathering’s official website, with participation available across multiple categories including gaming, rap battles, DJ competitions, dance, live performances and entrepreneurship.
A key highlight of the event will be the Pitchathon, where emerging founders and business owners will have the opportunity to present their ideas before a panel of judges for a chance to secure grant funding and support for business growth.
The gaming segment will feature competitive tournaments and interactive experiences designed for both casual and serious players, while rap battles and DJ showdowns will spotlight rising talent from Enugu and neighbouring states.
Attendees can also expect a large scale rave experience, live entertainment and community driven activities designed to bring together different corners of the region’s youth culture under one roof.
Beyond the entertainment, organisers say The Gathering on 100 is designed to create real opportunities for young people to connect, collaborate and gain visibility for their talents, ideas and businesses.
As the movement continues its expansion across Nigeria, the Enugu edition is expected to showcase the city’s unique blend of creativity, ambition and cultural influence while providing a platform for the next generation of innovators, performers and entrepreneurs.
Telecom
Prof. Dzidonu Urges Universities to Produce Deep Thinkers for AI Age

Professor Clement K. Dzidonu, President of Accra Institute of Technology (AIT), has said that the rapidly evolving world of artificial intelligence, automation, and digital transformation demands graduates who are capable of independent thinking, continuous learning, innovation, and responsible leadership.

Professor Clement K. Dzidonu, President of Accra Institute of Technology (AIT).
Professor Dzidonu noted that universities exist not merely to award degrees but to develop capable human beings who can think critically, solve problems creatively, adapt to changing circumstances, and contribute meaningfully to society.
He reiterated AIT’s commitment to producing graduates who are technically competent, ethically grounded, intellectually curious, and globally competitive.
The Accra Institute of Technology (AIT) has officially welcomed newly admitted students into its academic community at a colourful matriculation ceremony held on Saturday, June 13, 2026, at the university’s Knowledge City Campus-Kokomlemle in Accra.
Speaking on the theme, “Preparing the Sovereign Learner for a World of Opportunity, Possibility and Difference,” the President encouraged students to adopt the Opportunity–Possibility–Difference (OPD) Perspective by recognizing opportunities, exploring possibilities, and creating meaningful differences in their lives and communities. He urged them to see beyond examinations and certificates and focus on building capability, character, and courage.
The ceremony marked a significant milestone in the lives of the new students as they formally became members of the AIT scholarly community, joining a university renowned for excellence in technology-driven education, innovation, research, and professional development.
The matriculating class comprises students pursuing programmes in Engineering, Information Technology, Computer Science, Business Administration, Occupational Health and Safety Management, Project Management, and doctoral studies.
Addressing the matriculating class, the President of AIT, Professor Clement K. Dzidonu, congratulated the students on their admission and challenged them to embrace what he termed “The Age of the Sovereign Learner.” He emphasized that the rapidly evolving world of artificial intelligence, automation, and digital transformation demands graduates who are capable of independent thinking, continuous learning, innovation, and responsible leadership.
Professor Dzidonu further challenged the students to make the most of the opportunities available to them at AIT by attending lectures consistently, acting ethically, managing their time wisely, and committing themselves to lifelong learning.
He reminded them that success at the university would depend not only on the resources and support systems provided by AIT but also on their personal commitment to excellence and self-development.
On behalf of the newly admitted students, Mr. Samuel Peace Kamara delivered the matriculants’ acceptance speech, expressing gratitude to the university’s leadership, faculty, and staff for the warm reception extended to the new students.
He pledged, on behalf of his colleagues, that they would uphold the values of the university, work diligently in their studies, and strive to become responsible professionals capable of making meaningful contributions to society.
The ceremony concluded with a formal declaration admitting the students into membership of the university community and a call on them to embrace the opportunities before them, pursue excellence, and contribute positively to national and global development.
Telecom
FG Debunks Claims of Plans to Introduce Telecoms, Fuel Taxes

Federal government has dismissed reports suggesting it plans to introduce new taxes on telecommunications services and petroleum products, describing the claims as false and misleading.

The clarification was contained in a statement issued on Wednesday by the Federal Ministry of Finance and signed by Mrs Maryann Duke, Senior Special Assistant on Communications and Press Secretary to the Minister of Finance and Coordinating Minister of the Economy.
According to the ministry, reports linking the alleged taxes to recommendations contained in the International Monetary Fund (IMF) Article IV Consultation on Nigeria do not reflect the position of the government.
It explained that recommendations contained in IMF consultation reports are advisory in nature and do not constitute policy decisions or binding obligations on the Federal Government.
“The Federal Government is not considering the introduction of any new taxes on telecommunications services or petroleum products,” the statement said.
The ministry also clarified that existing tax arrangements relating to petroleum products remain unchanged.
It stated that the Value Added Tax (VAT) waiver on fuel remains in force and has not been removed.
According to the statement, any fuel surcharge can only be introduced through a ministerial order published in the Official Gazette, noting that no such action is currently under consideration.
The ministry added that the current policy framework has helped cushion the impact of fluctuations in global fuel prices on households and businesses across the country.
On telecommunications services, the government said the excise duty introduced before 2023 had already been repealed under the country’s new tax laws.
It stressed that the duty is no longer in effect.
The ministry urged Nigerians, businesses and media organisations to disregard reports suggesting that new taxes would be imposed on telecommunications services and petroleum products.
It reiterated that Nigeria’s tax reform agenda remains focused on improving revenue administration, promoting economic growth and attracting investments rather than increasing the tax burden on citizens.
The ministry further assured that any future tax policy changes would be communicated through official channels and implemented in accordance with due process and existing legal provisions.
It reaffirmed the government’s commitment to transparency and responsible economic management aimed at supporting sustainable growth and protecting the welfare of Nigerians.
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