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Infobip Shines at Tech Innovation Awards 2022, Receives Double Honours

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L – R: Temitope Oyeleye, Infobip Partner,TBO; Wendy Ezomo, Integrated Marketing Manager, Infobip; and Olatayo Ladipo-Ajai, Regional Manager, Infobip West Africa at the 2022 Edition of Tech Innovation Award held in Lagos on Saturday
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Infobip, Leading cloud communications platform, has received two top recognitions at the Tech Innovation Awards 2022 which celebrates excellence and impacts in the Nigerian technology space.

At the event that held over the weekend in Lagos, Infobip shined by winning the Innovative Cloud Communication Provider of the Year Award as a corporate organization, while its Regional Manager, West Africa, Olatayo Oladipo-Ajayi, also clinched the ICT Personalities of the Year Award.

Now in its sixth year, TIA formerly known as Nigeria Tech Innovation & Telecom Awards (NTITA) and widely rated as Nigeria’s ICT Oscars Awards, has retained its prestige as the biggest platform for recognising ICT icons in Nigeria and beyond.

According to Instinctwave, the organisers of TIA, the award jury found Infobip worthy of the honour in the hall of fame in recognition of its ICT backbone solutions to various sectors of the economy, especially the financial sector.

Meanwhile, as he led his team to receive the awards, Oladipo-Ajayi appreciated the organisers of TIA for again finding Infobip deserving of the recognition, noting that the recognition is the second in a row, having won the same awards at the last edition of TIA.

He said, “This is the second year Infobip, as an organization, has won the Innovative Cloud Communication Provider of the Year Award. This is an attestation to our services and quality of what we do. It is almost impossible not to continue to win the award because we put a lot of effort into making sure that our customers are satisfied; we invest a lot of money into building our platforms and infrastructures.

“The second award, which is ICT Personalities of the Year, is somewhat personal but it is also tied to Infobip in a lot of ways. Infobip gave me the opportunity to provide more visibility and services to Infobip customers and to build my networks.

 L – R: Temitope Oyeleye, Infobip Partner,TBO; Wendy Ezomo, Integrated Marketing Manager, Infobip; and Olatayo Ladipo-Ajai, Regional Manager, Infobip West Africa at the 2022 Edition of Tech Innovation Award held in Lagos on Saturday

L – R: Temitope Oyeleye, Infobip Partner,TBO; Wendy Ezomo, Integrated Marketing Manager, Infobip; and Olatayo Ladipo-Ajai, Regional Manager, Infobip West Africa at the 2022 Edition of Tech Innovation Award held in Lagos on Saturday

“Being the Tech Personality of the Year is a big honour to me. It shows a lot of work coming from Infobip side, the entire team and from me. So basically, my award is dedicated to Infobip and the team.”

Oladipo-Ajayi further explain that Infobip is a cloud communications platform as-a-service with spread across over 70 countries, adding that it offers services to blue-chip organisations, medium scale organisations and with very strong presence in the financial services space.

He said, “We’ve been in the business for over 12 years. We have over 2,000 staff and in Nigeria, we have a large market share. We control about 70 – 80% of the financial space. We provide services for a lot of Nigerians.

“A lot of people in the world today enjoys Infobip services as long as you have a phone and you do services with banks. Every time you get an SMS, there is an 80% chance that it is coming through our platform. So, we provide strengthening, security and value to all our customers including the banks and bank customers.”

He continued, “Our major mantra is providing what we call the best customer experience, customer engagement and customer loyalty platforms that give you access to do a lot of things across multiple channels.

“Infobip provides services across various channels – SMS, emails, voicemail, Webchat, in-app chat and all sorts. And we also have software solutions that cater to other orchestrations within that space. By this, we mean having analytics that help you understand your customer demography and customer behaviour; software solutions that help you organize your contact better; and software that gives you the ability to use chatbots to provide 24/7 availability of your business, among others.”

Meanwhile, other tech brands that shared the stage with Infobip as awardees at TIA 2022 include the Nigerian Communications Commission (NCC), IHS Nigeria, Airtel Nigeria, Huawei Technologies, Africa Data Centre, Open Access Data Centre, Medallion Communications, 3R Nigeria Limited, among others.

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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OpenAI in Talks to Offer U.S. Government 5% Stake Amid AI Scrutiny

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OpenAI, the developer of ChatGPT, is reportedly in discussions to offer the U.S. government a five per cent equity stake in the company as part of efforts to address growing political and regulatory scrutiny surrounding artificial intelligence (AI).

OpenAI in Talks to Offer U.S. Government 5% Stake Amid AI Scrutiny

According to a report by the Financial Times, the proposal is still at an early stage and would see other leading American AI companies consider similar arrangements to allow the public to benefit from the industry’s rapid growth.

OpenAI Chief Executive Officer, Sam Altman, was quoted as saying that public ownership would enable citizens to share in the economic benefits generated by AI while helping to build public trust in the technology.

Based on OpenAI’s March funding round, which valued the company at about 852 billion dollars, a five per cent stake would be worth approximately 42.6 billion dollars.

The report said the proposal comes amid increasing concerns over AI’s impact on jobs, national security and the concentration of wealth within a handful of technology companies.

Last month, U.S. President Donald Trump said his administration was exploring ways to ensure Americans benefit directly from the country’s leadership in artificial intelligence, including the possibility of government equity stakes in AI companies.

Under the reported proposal, OpenAI executives suggested that major AI firms could allocate five per cent of their equity to a public investment vehicle modelled after the Alaska Permanent Fund, which invests state oil revenues and distributes returns for public benefit.

The discussions are also taking place as OpenAI and rival AI company Anthropic prepare for potential stock market listings that would allow public investment in their businesses.

According to the report, implementation of such an arrangement could require approval by the U.S. Congress, while it remains unclear whether other AI companies would support the proposal.

OpenAI had previously advocated the creation of a “public wealth fund” that would give every citizen a stake in AI-driven economic growth, regardless of whether they participate in financial markets.

The proposal comes as the Trump administration intensifies oversight of advanced AI technologies while promoting U.S. leadership in the rapidly expanding sector.


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Beyond Capital: AI, RegTech to Define Nigeria’s Banking Future – NITDA DG

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Kashifu Inuwa,  director general of the National Information Technology Development Agency (NITDA), has said the next phase of growth for Nigeria’s banking sector will be driven less by capital accumulation and more by the ability of financial institutions to build digital trust through artificial intelligence (AI), regulatory technology (RegTech) and cyber resilience.

Beyond Capital: AI, RegTech to Define Nigeria's Banking Future – NITDA DG

From left: Wole Famurewa, Ayotunde Coker, Managing Director, Rack Centre; the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa; Prof. Olayinka David West of Lagos Business School; and Femi Osinubi, Africa Advisory Leader, PwC, during the panel session, “The Efficiency Frontier – AI, RegTech and Cyber Resilience,” at the Future of Banking Nigeria Summit organised by CNBC Africa in Lagos.

Speaking during a panel session titled “The Efficiency Frontier – AI, RegTech and Cyber Resilience” at the Future of Banking Nigeria Summit organised by CNBC Africa in Lagos, Inuwa argued that while Nigeria’s banking industry has successfully weathered major reforms over the past two decades, the emerging threats confronting the sector require a different approach.

He noted that the industry has repeatedly demonstrated resilience through landmark milestones such as the 2005 banking consolidation, the 2009 banking reforms and the ongoing recapitalisation exercise. According to him, the priority has now shifted from simply raising capital to ensuring that such capital is protected and sustained in an increasingly digital economy.

“Today’s question is no longer whether we can raise capital, but whether we can protect, preserve and grow that capital in the digital era. Trust has become the foundation of modern banking, and that trust must be built on resilient digital infrastructure and effective regulation,” he said.

Inuwa observed that digital channels have become the primary point of interaction between banks and customers, making technology resilience, cybersecurity and uninterrupted service delivery essential to maintaining public confidence in the financial system.

He described artificial intelligence as a strategic tool capable of transforming banking operations by improving productivity, strengthening decision-making, boosting revenue and delivering personalised financial services that reflect the expectations of digitally connected customers.

The DG also highlighted the growing importance of regulatory technology, saying its adoption can simplify compliance, lower operational costs, improve transparency and strengthen governance across financial institutions.

According to him, effective regulation must evolve alongside innovation. He explained that NITDA combines formal regulatory instruments with collaborative, innovation-friendly approaches that allow emerging technologies to develop while regulators establish appropriate standards and safeguards.

“Technology evolves much faster than traditional regulation. Regulators must work closely with innovators to create enabling frameworks that encourage innovation while protecting consumers and maintaining market confidence,” he said.

Using Nigeria’s thriving fintech ecosystem as an example, Inuwa said technology has fundamentally changed the delivery of financial services by enabling customers to open accounts, access banking products and carry out transactions remotely without visiting physical branches.

He further called for closer collaboration among regulators to improve access to finance for Small and Medium-sized Enterprises (SMEs). He explained that AI-powered credit assessment and digital financial management tools can help financial institutions better understand business performance, reduce lending risks and expand credit to underserved enterprises.

On responsible AI adoption, Inuwa disclosed that NITDA’s National Artificial Intelligence Strategy provides a framework for deploying AI across critical sectors in partnership with sector regulators, including the Central Bank of Nigeria (CBN) for financial services.

He added that the Agency is also developing National Standards for Sovereign Cloud infrastructure and data classification to strengthen Nigeria’s digital sovereignty and ensure that sensitive national and financial data remain adequately protected.

Inuwa concluded that deeper collaboration among regulators, technology innovators and financial institutions will be critical to building a secure, resilient and globally competitive financial ecosystem that supports sustainable economic growth.


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India Asks Meta to Suspend WhatsApp Username Rollout over Fraud Concerns

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Indian government has asked Meta Platforms to suspend the rollout of WhatsApp’s proposed username feature in the country over fears that it could fuel online fraud, impersonation and phishing attacks.

India Asks Meta to Suspend WhatsApp Username Rollout over Fraud Concerns

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The directive, issued by the Ministry of Electronics and Information Technology (MeitY), comes days after WhatsApp announced plans to introduce usernames globally, allowing users to connect without sharing their phone numbers in a move aimed at enhancing privacy.

India, WhatsApp’s largest market with more than 500 million users, expressed concern that the feature could make it easier for cybercriminals to impersonate individuals and organisations, particularly among users with limited digital literacy.

According to media reports, the ministry, in a letter to Meta, warned that the feature could increase incidents of online fraud, phishing, digital arrest scams and identity theft.

A senior government official was quoted as saying that malicious actors could claim usernames resembling those of legitimate individuals and use them to deceive unsuspecting users.

The ministry has reportedly asked Meta not to launch the feature in India until consultations with the government are concluded and the company provides satisfactory explanations on the safeguards built into the system. Authorities have also asked WhatsApp to respond to the concerns within three days.

Responding to the concerns, Meta said the username feature had not yet gone live in India and stressed that multiple security measures had been incorporated to prevent abuse.

The company said usernames for high-profile public figures and verified organisations had already been reserved to prevent impersonation.

Meta added that users would still require a phone number to register for WhatsApp and that the platform had introduced several layers of protection, including limits on messaging unknown users, restrictions on repeated attempts to guess usernames, and systems to detect and remove impersonation and scam-related activities.

The latest development comes as India intensifies efforts to combat cybercrime amid a sharp rise in digital fraud cases across the country.

Government data indicate that financial losses from cyber fraud have risen significantly in recent years, prompting closer scrutiny of digital platforms and their security features.


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