Telecom
Kano Trade Fair: Emir of Kano, Others Applaud NCC’s Consumer Initiatives

The Emir of Kano, Alh. Aminu Ado Bayero, influential individuals, who visited the Nigerian Communications Commission (NCC) pavilion as well as telecom consumers, who participated at the ‘NCC Special Day’ at the recently-concluded 42nd edition of the Kano International Trade Fair, 2021 in Kano State, have commended the Commission for its various consumer-centric initiatives.

Bayero engaged the Commission’s staff at the NCC Pavilion while asking series of questions about the activities of NCC as it relates to service delivery and subsequently commended Management of the Commission led by its Executive Vice Chairman, Prof. Umar Danbatta, for being consumer-focused in its regulatory activities.
He charged other regulatory organisations across the country to emulate NCC’s template of constantly creating platforms, leveraging different fora and emplacing frameworks and initiatives to enhance consumer protection in their respective sectors which they supervise.
Another eminent visitor to the Commission’s pavilion on the exhibition ground at the trade fair was the Karaje in Kano State, Alh. Ibrahim Abubakar II. Several other telecom consumers also thronged the NCC’s Stand where representatives of various mobile networks, namely MTN, Glo, Airtel and 9mobile were on hand to resolve all complaints referred to them by the Commission’s official at the pavilion.
Aside having their complaints resolved, the NCC officials also shared Information, Education and Communication (IEC) materials on various topical telecom issues to consumers both at the NCC Pavilion and, more importantly, at the ‘NCC Day’ event which held later in the afternoon of December 6, 2021.
Addressing a large gathering of telecoms consumers at the NCC Day event, the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta, thanked the Kano Chamber of Commerce, Industry, Mines and Agriculture (KACCIMA), organisers of the fair, for the constant invitation to NCC to leverage the trade fair platform as an avenue for engaging telecom stakeholders, especially the consumers.
Danbatta, who was represented by the NCC’s Director, Public Affairs, Dr. Ikechukwu Adinde, spoke on the theme of the trade fair: ‘Consolidating the Challenges of Covid-19 Pandemic to Opportunities for Growth and Development of Micro, Small and Medium Enterprises (SMEs) in Nigeria,” and promised that the Commission will continue to stimulate the increased access to digital infrastructure to support businesses and individuals, as well as constantly protect consumer rights and privileges.
According to Danbatta, telecommunications sector has been a major driver of the digital economy agenda of the Federal Government, as it continues to provide the needed digital sinews that support the economy, especially during the COVID-19 pandemic and its attendant restriction period.
“Since the outbreak of the pandemic, government institutions, businesses and individuals have relied heavily on telecoms services to carry out their daily operations and official routines.
“In response to the increased demand for telecoms services, the Commission put a number of regulatory measures in place to ensure seamless access by Nigerians to telecommunications services and protect them against any adverse impact on the quality of service enjoyed by consumers,” he said.
He said as the Commission continue to drive the remarkable digital transformation being witnessed in the Nigerian economy, one area that the Commission pays greater priority to is how consumers are treated by the service providers.
“This is why at NCC, we continue to treat consumers as Kings and Queens. Of course, that is who they are because without the consumer, both the regulator and the service providers have no business being in business,” he said.
Danbatta reiterated NCC’s commitment to protecting and empowering consumers – whether individuals and corporate consumers – from unfair practices willingly or unwillingly orchestrated by the service providers.
“This is based on our regulatory mandate of ensuring that consumers of telecommunications services deserve to get value for their money, and to be treated right as very important stakeholders in the scheme of things,” he added.
In the same vein, Efosa Idehen, Director, Consumer Affairs Bureau, NCC, in his address, took a great deal of time enlightening the consumers on various consumer-centric initiatives put in place by the Commission to protect consumer rights. The initiatives, explained in great details, include the NCC’s various channels of lodging complaints, the NCC toll-free Number 622, the Do-Not-Disturb (DND) short code 2442, the NCC’s Emergency Number 112, among several other consumer-focused programmes.
In his remarks, President, Dalhatu Abubakar, KACCIMA, applauded NCC for prioritising consumer protection in all that it does.
“I commend you for your efforts in ensuring that telecoms continue to play a critical role in not only transforming the way people live, work and play but also contribute significantly to the growth of Nigerian economy, as evidenced in the sector’s impressive contribution to the Gross Domestic Product (GDP),” he said.
Telecom consumers, who won various prizes in a raffle conducted to excite them at the event, also expressed appreciation to the Commission for being one of the leading public institutions championing the interest of the consumers.
Telecom
ALTON Urges Urgent Resolution of Regulatory Dispute over Airtime Loans

Association of Licensed Telecoms Operators of Nigeria (ALTON), has called for urgent resolution of the regulatory dispute affecting the airtime credit market, warning that continued disruption could harm millions of Nigerians and undermine investor confidence.

Gbenga Adebayo, chairman, ALTON, in a statement on Tuesday, said the situation goes beyond a disagreement between regulators, describing it as a critical test of the country’s regulatory credibility.
“What is happening in the airtime credit market is not simply a dispute between regulators. It is a test of whether the structures that underpin business confidence in this country are functioning as they should.
“Court orders have been issued, businesses hold valid licences, and consumers are still being affected. We believe all parties have a responsibility to bring this to an orderly resolution,” he said.
The dispute stems from overlapping regulatory claims between the Federal Competition and Consumer Protection Commission (FCCPC) and the Nigerian Communications Commission (NCC) over the control of airtime credit and Value Added Services.
According to Adebayo, interims injunctions by Federal High Courts in Lagos and Abuja had restrained interference in the operations of licensed providers, including Nairtime Nigeria Limited and members of the Wireless Application Service Providers Association of Nigeria.
However, the continued disruption of services despite subsisting court orders has raised concerns across the telecom industry.
ALTON maintained that the regulatory framework for licensed Value Added Service providers falls under the NCC, warning that unresolved jurisdictional overlap is driving uncertainty in the market.
Adebayo said the association had earlier flagged the issue to the NCC, noting that conflicting regulations risk undermining both legal clarity and commercial stability.
He stressed that the impact of the disruption is being felt most by ordinary Nigerians who rely on airtime credit as a financial lifeline.
“These are not abstract figures. Behind every naira in that market is a Nigerian who cannot go to a bank and get a loan. Airtime credit is how they bridge the gap.“When the service goes dark, they feel it immediately,” Adebayo said.
He added that the market, estimated to be worth between ₦300 billion and ₦400 billion annually, plays a critical role for traders, artisans and small-scale entrepreneurs who depend on short-term credit for daily transactions.
On investor sentiment, Adebayo warned that uncertainty in regulatory coordination could discourage long-term investment in Nigeria’s digital economy.
“Investors take their cues from how disputes are managed, not just how they begin. A market where regulatory jurisdiction is unclear and where resolving that uncertainty causes disruption will struggle to attract the kind of long-term investment Nigeria needs,” he said.
ALTON called on both the FCCPC and NCC to urgently coordinate and clarify their roles, urging that any resolution must align with existing court orders.
The association also expressed readiness to engage with regulators and the Federal Government to restore stability in the market.
The development comes amid confusion over the status of airtime and data credit services after the FCCPC dismissed claims that it had banned the services, describing such reports as false and misleading.
Despite the clarification, major telecom operators, including MTN Nigeria and Airtel Nigeria, temporarily suspended airtime and data borrowing services.
The disruption has affected millions of subscribers who rely on the services for emergency communication, particularly through the widely used *303# short code.
The FCCPC had reportedly directed operators to comply with its Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations 2025, requiring engagement only with approved service providers.
Subscribers have since expressed frustration, describing the suspension as disruptive to daily communication needs and economic activities.
Telecom
Court Strikes Out Suit against NCC over 50 Percent Tariff Hike

Federal High Court sitting in Abuja has struck out a high-profile lawsuit that sought to nullify the 50 percent telecommunications tariff hike approved by the Nigerian Communications Commission (NCC) on January 1, 2025 .

The ruling, delivered by Justice M.G. Umar, effectively shuts down a case that had threatened to force telecom operators including MTN Nigeria to reimburse subscribers with interest and pay N100 million in general damages.
The Court held that it lacked jurisdiction to entertain the suit due to a fundamental flaw on the part of the applicant.
The suit marked FHC/ABJ/CS/643/2025 – Barr. Obioma Ezenwobodo v. Nigerian Communications Commission & MTN Nigeria Communications Plc was originally filed on October 21, 2025, by the applicant.
In his Application for Judicial Review, Ezenwobodo, through Joseph Onu Silas, his counsel, sought three major reliefs against both the NCC (the industry regulator) and MTN Nigeria (the 2nd Respondent) – an order prohibiting and setting aside the NCC’s rule and regulation approving the 50 percent telecommunication tariff adjustment (popularly referred to as the tariff hike) issued on Monday, January 20, 2025; an order mandating the NCC and MTN Nigeria, their servants, agents, licensees, and staff to reimburse, return, and pay back with interest all deductions, tariffs, and charges made as a result of the said 50 percent tariff hike.
He also sought an order of N100 million as general damages against the respondents, citing untold hardship, economic deprivation, psychological distress, and pain suffered by the applicant due to the alleged illegal and arbitrary charges.
Counsel to MTN Nigeria Communications Plc, Ituah Imhanze and Divine Oguru of Kenna LP on November 24, 2025, opposed the applicant’s originating motion, and challenged the jurisdiction of the Federal High Court to hear the suit. In that motion, MTN urged the Court to dismiss or strike out the suit entirely in limine (at the outset).
The jurisdictional challenge was argued on January 26, 2026, with Divine Oguru Esq., Senior Counsel from Kenna LP, appearing for MTN Nigeria.
The applicant and the NCC were also represented by their respective counsel.
Delivering a well considered judgment, Justice M.G. Umar upheld the core arguments advanced by MTN Nigeria’s legal team.
The Court ruled decisively on the issue of locus standi – the legal right of the applicant to bring the case before the Court. Justice Umar found that Barrister Obioma Ezenwobodo had failed to demonstrate any special interest in the subject matter of the suit beyond that of the general public.
The Court noted that the 50 percent tariff hike applied to all telecom consumers, not uniquely or disproportionately to the applicant.
As such, the applicant’s grievance was a general grievance, not one showing a specific, personal, or greater injury than that suffered by any other Nigerian telecom subscriber.
Because the applicant lacked the requisite locus standi, the Court held that it had no jurisdiction to entertain the suit. Consequently, the matter was struck out.
On the issue of legal costs, the Court directed that parties bear their respective costs, meaning no award of damages or reimbursement was granted against MTN Nigeria or the NCC.
The ruling is a significant legal endorsement of NCC’s regulatory authority to approve tariff adjustments and confirms that MTN Nigeria and other operators in the telecommunications sector may continue to implement the 50 percent tariff hike without legal hindrance from challengers lacking direct personal standing.
Industry observers note that the judgment sets an important precedent: future challenges to industry-wide pricing policies must be brought by parties who can show a concrete, particularised injury distinct from that of the general consuming public.
Telecom
Despite Security Concerns, Reps Push for 18-Month Delay before Inactive Phone Numbers are Reassigned

House of Representatives has asked the Nigerian Communications Commission (NCC) to extend the validity period for inactive phone numbers before they are reassigned to new users to 18 months.

Recall that SIM card security concerns, prompted the NCC launched the Telecoms Identity Risk Management System (TIRMS) late March 2026 to curb fraud linked to SIM recycling.
This portal will allow regulators and banks to track reassigned numbers.
NCC regulations require 360 days of inactivity before a SIM can be recycled.
But the House of Representatives, said the proposed extension from the current timeline would enhance compliance with the Nigeria Data Protection Act, 2023.
The House resolution followed the adoption of a motion sponsored by the member representing Orhionmwon/Uhunmwode Federal Constituency of Edo State, Billy Osawaru.
Leading the debate on the motion, Mr Osawaru warned that the current practice of recycling dormant SIM cards without sufficient public notification exposes unsuspecting Nigerians to embarrassment, extortion and even wrongful criminal suspicion.
He said some reassigned numbers often remain tied to sensitive personal records, including bank verification numbers and national identity data, creating opportunities for misuse by new subscribers or criminal actors.
Adopting the motion, the House called on the NCC to ensure inactive SIM cards earmarked for reallocation are published in national newspapers during a six-month notice period and that details of such numbers be shared with security agencies to improve transparency and aid crime prevention.
The house noted that the move would help reduce risks associated with recycled phone numbers while improving accountability in the telecommunications sector.
Following adoption of the motion, the House mandated its Committees on Communications and Commerce to engage the NCC, the Nigeria Data Protection Commission (NDPC) and other stakeholders and report back within four weeks for further legislative action.
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