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Keystone Bank Upgrades Digital Banking Platform

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Keystone Bank has upgraded its digital banking experience through the launch of a truly customer-centric mobile application – ‘KeyMobile’.

A statement by the lender said the upgrade is in demonstration of its commitment to deliver superior, convenient, and innovative banking solutions to its customers, thereby promoting the bank’s unwavering commitment to enable its customers conduct all their banking needs in the comfort of their home and office.

The bank further disclosed that the move towards branchless banking is also in response to the new realities of the corona virus (COVID-19) global pandemic and the need to ensure safer banking practices for its customers by leveraging technology to redefine and reframe the customer service delivery.

On the features of the KeyMobile App, the bank said: “With the new KeyMobile App, customers can now reactivate or upgrade their accounts by uploading the required documents online, they can equally open new accounts within 2minutes and get their debit cards delivered within 48hours.

“Transaction limits can also be increased or set to the customers preferred amount instantly using pin, debit card, token or customer indemnity.

“Apart from allowing customers to withdraw cash from ATMs without the use of cards (cardless withdrawals), KeyMobile also provide customers the option to schedule cash withdrawal or deposit requests at their nearest Keystone bank, agent and branch locations thereby reducing their travel and wait time to withdraw or deposit cash.

“To help customers manage their investments and expenses, the bank introduced the self-booking and liquidation of fixed deposits, scheduled bills payments, standing orders, cheque deposits and request features in the new App.

“To promote inclusive Banking, customers can now send money to non-account holders through their phone numbers and beneficiary redeem the fund from their nearest Keystone bank branch or agent locations. Money can be sent to multiple beneficiaries with a single click,” the bank said.

To improve the security of its customers’ fund, Keystone Bank disclosed that the App can disable cards and accounts, change, or reset their transaction PIN if compromise is suspected.

“KeyMobile also enables customers to interact online with the bank’s service staff for enquiries and complaints, to report dispense errors on ATM, POS, WEB and get real-time resolution.

“The App is not only about seamless and enjoyable customer experience, it also about giving customers instant financial rewards when they refer their friend’s and family members to download the app,” the statement added.

Commenting on the development, group managing director, CEO of Keystone Bank Limited, Mr. Olaniran Olayinka, expressed delight about the upgrade of the new mobile app, stressing that the bank would continue to invest in technology in its bid to provide cutting-edge, round-the-clock banking services to its teeming customers.

“With the upgraded KeyMobile app, it is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology and Omni-channel platforms coming to us at breakneck speed.

“The app offers customers a simple, seamless and secure banking,” Olayinka added.


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E-Financial

CBN Introduces EFEMS to Enhance Transparency in Forex Market

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Central Bank of Nigeria (CBN) has introduced an Electronic Foreign Exchange Matching System (EFEMS) for Foreign Exchange (FX) transactions within the Nigerian Foreign Exchange Market (NFEM).

CBN Introduces EFEMS to Enhance Transparency in Forex Market

Yemi Cardoso, Governor, CBN

According to the CBN, the new system will be operational in the Nigerian Foreign Exchange Market by 1 December 2024 after a two-week test run scheduled for November.

In a circular signed by Dr. Omolara Duke, director of the Financial Market Department at the CBN, the apex bank explained that EFEMS is designed to improve governance and transparency in the FX market.

It is also expected to promote a market-driven exchange rate that will be more accessible to the public.

According to the CBN, “the introduction of EFEMS will enhance governance, transparency, and facilitate a market-driven exchange rate accessible to all.”

The system is expected to curb speculative activities, reduce market distortions, and provide the CBN with improved oversight capabilities for regulating the market effectively.

The CBN said it will publish real-time data on prices and buy/sell orders from the EFEMS. Additionally, in collaboration with the Financial Markets Dealers Association (FMDA), the CBN will release the rules for operating the system.

It added that the Nigerian FX Code and revised Market Operating Guidelines will also offer guidance to market participants.

Also, authorized dealers are required to ensure full compliance with the existing guidelines governing the Nigerian foreign exchange market and must complete all necessary documentation, training, and system integrations ahead of the December go-live date.


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FG to Rename FIRS, Plans Tax Tribunal

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President Bola Tinubu has transmitted four Fiscal Policy and Tax Reform Bills to the National Assembly for accelerated consideration and passage into law, including Economic Stabilisation Bills, which seeks the repeal of the Federal Inland Revenue Service (FIRS) Act and enactment of the Nigeria Revenue Service Act in its place.

FG to Rename FIRS, Plans Tax Tribunal

Tinubu also transmitted the Joint Revenue Board (Establishment) Bill, intending to create a tax tribunal and a tax ombudsman for the country.

Others are the Nigeria Tax Bill 2024, which is expected to provide the fiscal framework for taxation in the country, and the Tax Administration Bill, which will provide a clear and concise legal framework for all taxes in the country and reduce disputes.

Tinubu conveyed Bills via a letter addressed to Hon. Abbas Tajudeen, speaker of the House of Representatives , which was read on the floor of the House at plenary on Thursday.

Tinubu stated that the four Bills will help actualise government’s desire for a proper tax and financial regime for Nigeria, and expressed confidence at the usual cooperation of the House of Representatives on such critical matters.

“The proposed tax bills present substantial benefits that align with my government’s objectives and fiscal reform on the economic growth by enhancing taxpayer compliance, strengthening our fiscal institutions and fostering a more effective and transparent fiscal regime,” he said.

The president had in his Independence Day national broadcast said: “To stimulate our productive capacity and create more jobs and prosperity, the Federal Executive Council approved the Economic Stabilisation Bills, which will now be transmitted to the National Assembly.

“These transformative bills will make our business environment more friendly, stimulate investment and reduce the tax burden on businesses and workers once they are passed into law.”

 

 

 

 


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Polaris Bank Emerges Nigeria’s Top Bank in MSME Lending

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Polaris Bank, a money deposit retail bank in Nigeria, has been recognised as the country’s top bank in Micro, Small, and Medium Enterprises (MSME) lending at the inaugural MSME Finance Awards 2024.

The event, organised by Nairametrics and The Economic Forum, took place over the weekend in Lagos. This award highlights Polaris Bank’s dedication to supporting MSMEs through various direct and indirect funding initiatives.

The judges emphasized the bank’s consistent efforts in providing sustainable finance, which has enabled Nigerian entrepreneurs to grow and expand their businesses.

In response to the award, Polaris Bank’s Managing Director, Mr. Kayode Lawal, expressed gratitude and reaffirmed the bank’s commitment to supporting Nigerian MSMEs.

He noted, “We are honoured by this recognition, which underscores our unwavering commitment to empowering micro, small, and medium businesses. These enterprises are essential drivers of economic growth, innovation, and job creation.”

Lawal also praised Nairametrics and The Economic Forum for their recognition, adding, “This award is a testament to our team’s dedication to providing tailored financial solutions. It further motivates us to continue our strategic focus on MSME lending, financial inclusion, and Nigeria’s broader economic development.”

Polaris Bank’s approach to MSME lending aligns with its mission to deliver innovative, customer-centric services that help businesses thrive, further cementing its reputation as a key player in driving Nigeria’s economic progress.


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