E-Business
KnowBe4 Warns Africa about Phishing, Social Engineering

A new report is forewarning Africa of phishing attacks and social engineering scams, saying one in three corporate employees on the continent is vulnerable to the crimes.

This is according to KnowBe4’s 2023 Phishing by Industry Benchmarking Report for Africa, which measures organizations’ “phish-prone percentage” (PPP).
Phish-prone percentage indicates the number of employees in an organization that are likely to fall for phishing or a social engineering scam.
KnowBe4’s report is based on data from over 12.5 million users across 35,681 organizations in 19 industries.
The results of over 32.1 million simulated phishing security tests are included.
This year’s report details international phishing benchmarks from North America, the United Kingdom and Ireland, Europe, Africa, South America, Asia, Australia and New Zealand.
In Africa, 412 organisations from South Africa, Kenya, Nigeria and Botswana participated in the phishing simulation tests, with a total of 337,937 emails sent.
The majority of these organisations (58%) were small (1-249 employees), followed by medium (26%, 250-999 employees) and large (16%, 1000+ employees) ones.
KnowBe4 – a security awareness training firm – says African business users had a lower baseline PPP than many other regions, meaning they were less likely to fall for phishing attacks before training.
However, their improvement after 90 days of training was also lower than in other regions.
After a year of ongoing training, African users achieved a 79.8% improvement in their PPP, showing the effectiveness of consistent security awareness education, says the company.
Anna Collard, senior vice president of content strategy and evangelist for KnowBe4 Africa, comments: “The report underscores the fact that while technology plays an important role in preventing and recovering from an attack, organisations cannot afford to ignore the human factor. The root cause of most data breaches can be traced to the human factor.”
The report shows that without security training 33.2% of employees across all regions and industries are likely to fall for phishing attacks or fraudulent requests.
Africa’s average was 32.8%, slightly better than the global average and much better than South America, where the average was 41.1%. Asia had the lowest rate of phishing – 30%.
Collard notes: “Africa’s baseline phishing security test results show that one out of three employees are likely to click on a suspicious link or email or comply with a fraudulent request before receiving training. This is very concerning considering that Africa has seen the fastest growth in cyber crimes in recent years, especially among small and medium-sized organisations.”
She adds: “These findings highlight the importance of ongoing, consistent cybersecurity awareness training and testing to achieve significant risk reduction. Simply warning users or having a once-off training session is not enough. Cybersecurity needs to be ingrained into the company culture.”
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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