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KongaNow: Guaranteed same day Delivery for Launch

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Konga, Nigeria’s leading composite e-commerce group, after two years of extensive research and test-running, is set to further raise the bar of service delivery in the industry with the launch of KongaNow, guaranteed same day delivery of verified products, for which Konga will take complete responsibility.

All you need to do is go to www.Konga.com/konga/now and any product tagged KongaNow must be delivered to the shopper between one to six hours same day, irrespective of the shopper’s location.

This offer goes live in Lagos and Abuja from 1am on May 30th, 2023, with shoppers set to enjoy a special one-day sale offering unbeatable prices on selected high and middle-end products direct from manufacturers to launch the initiative.

Konga is partnering with a lot of global manufacturers in the Electronics, Computing and Accessories, Home and Kitchen, Power, FMCG, Lifestyle products, Cosmetics and Health space among others, on this initiative.

Every product on KongaNow is available for immediate delivery, with the e-commerce giant also planning to roll out in other states in Nigeria before the end of September this year.

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Most importantly, KongaNow will expectedly add impetus to the 2023 edition of the annual Mid-Year Shopping Festival that starts on the 1st of June through to 30th of June.

Through KongaNow, shoppers can enjoy unprecedented speed in the delivery of their high and medium value items Monday to Saturday, no matter how expensive the products. In addition, Konga takes responsibility for the quality of products delivered.

‘’This is why we have been investing billions in logistics assets and technologies in the last few months to take e-commerce to the next level,’’ disclosed KongaNow Project Head, Ms. Yvonne Enwerem.

‘‘I have absolutely no doubt that the Konga Group with her multiple verticals and experienced human capital can and will deliver on this project in Nigeria and beyond.

“We have the express mandate of the Board and support of critical manufacturers to raise the bar of e-commerce within the next one year.’’

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She concluded by advising few media representatives who could not reconcile how this could be executed to try it out on Monday, the 30th of May, 2023 with a special one-day discount

The latest initiative is bound to further raise the bar of service delivery in the industry, with the management of Konga confident that this will go a long way in improving standards and boosting customer satisfaction among its teeming shoppers and other critical audiences such as bulk buyers, schools and educational institutions, corporate establishments and government parastatals, among others.

“We are confident that through KongaNow, we will be filling a huge, identified gap in the e-commerce space: swift delivery. From feedback and research at our disposal, this is one of the biggest challenges faced by shoppers.

“A lot of Nigerians are last-minute shoppers and most shoppers want to be able to take delivery of their items at short notice.

“Of course, the inability to resolve this is tied to the thorny issue of logistics and infrastructural deficiencies, both of which have remained twin obstacles to e-commerce in Nigeria,’’ disclosed Group Head, Marketing, Gideon Ayogu.

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He added: “But at Konga, we have built a reputation as solution providers. So, we have taken on this challenge by offering our customers and other Nigerians a chance to enjoy lightning-fast, same day delivery of their items within one to six hours through KongaNow.

“We are starting off with Lagos and Abuja but we will be extending this offer to other cities in no time. There are no added charges but all items must be prepaid, preferably via KongaPay, our CBN-licensed mobile money wallet or through other means such as debit card, bank transfer or voucher to be eligible for same day delivery,’’ he concluded.

Meanwhile, feelers from within Konga indicate that the company has put in place efficient operational measures to ensure that all KongaNow orders receive priority attention for swift fulfilment.

In addition, orders must be placed and the check-out process completed latest by 2pm to enjoy same day delivery. Consequently, orders received after 2pm will be delivered on the next working day.

Prospective customers must also be physically available at their chosen location to receive the orders. Otherwise, they also have the opportunity of assigning someone else to receive the order, on the condition that they must notify the delivery associate or Konga Customer Care team accordingly.

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KongaNow is open to all classes of shoppers, including regular shoppers, bulk buyers, corporates and other establishments.

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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Subscribers, Telcos Warn FCCPC over Airtime Lending Enforcement

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Wireless Application Service Providers Association of Nigeria (WASPAN) has asked the Court of Appeal to suspend the enforcement of the Federal Competition and Consumer Protection Commission’s (FCCPC) Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025 (DEON Regulations).

Subscribers, Telcos Warn FCCPC over Airtime Lending Enforcement

WASPAN warned that the implementation before the determination of its appeal could expose telecom value-added service providers to sanctions and disrupt their operations.

Millions of subscribers across the country rely on borrowed airtime to communicate.

Seun Sofoluwe, an Abeokuta, Ogun State resident, said another interruption would have severe consequences for many Nigerians who depend on airtime and data lending services for their daily communication needs.

“A lot of people depend on the services, and it will be very bad for them, especially those who are so reliant on it that they do debt-to-debt servicing,” he said.

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Debt-to-debt servicing refers to the practice of repaying an outstanding airtime loan immediately to qualify for another advance, underscoring the extent to which some subscribers depend on the facility to remain connected.

Sofoluwe’s concerns echo the experience of Lagos-based employee Farouk Rabiu, who recounted the hardship caused by the six-month suspension of airtime lending services before they were restored.

“I was devastated because, after exhausting my data, I was hoping to borrow credit to access my bank account. Instead, it was a major disappointment,” Rabiu had said after the services resumed.

Adding another dimension to the debate, Gbenga Adebayo, chairman of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), said the earlier disruption showed that airtime credit had evolved far beyond a conventional telecommunications offering.

“What this episode demonstrated is that airtime credit is not a financial product in the way regulators initially characterised it. It is economic infrastructure that approximately 40 million people use regularly, with the vast majority of them at the base of the economy,” Adebayo said.

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WASPAN, which represents licensed value-added service providers, has asked the Court of Appeal to restrain the FCCPC from enforcing the DEON Regulations pending the hearing of its appeal against the July 20 judgment of the Federal High Court in Lagos.

The association argued that immediate enforcement would expose operators to sanctions, create regulatory uncertainty and disrupt telecom-enabled services, including airtime credit and data advances, used daily by millions of Nigerians.

The FCCPC, however, has defended the resumption of enforcement, insisting the regulations are intended to sanitise the digital lending industry, curb predatory debt recovery practices, protect consumer data and eliminate illegal digital lenders.

The Court of Appeal is expected to determine whether enforcement of the regulations should remain suspended while it considers WASPAN’s appeal, a decision that could shape the future of telecom-based digital lending services and determine whether subscribers continue to enjoy uninterrupted access to airtime and data credit.

 

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NCC, REA Partner to Cut Telecom Costs with  Renewable Energy

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Nigerian Communications Commission (NCC) and the Rural Electrification Agency (REA) have entered into a partnership to deploy renewable energy solutions for telecommunications infrastructure in rural and underserved communities, a move expected to reduce operators’ energy costs and improve network availability.

NCC, REA Partner to Cut Telecom Costs with  Renewable Energy

Abraham Oshadami, executive commissioner for Technical Services at the NCC, disclosed this during the signing of a memorandum of understanding (MoU) in Abuja.

According to Oshadami, the NCC-REA Stakeholder Forum and MoU signing ceremony will enable telecom base stations located near mini-grids to access cleaner and more affordable electricity, reducing their reliance on diesel-powered generators.

He said the agreement came at a time when telecom operators are facing rising operational costs due to increased spending on diesel to power network sites amid unreliable electricity supply from the national grid.

The partnership reflects the growing relationship between the power and telecommunications sectors, as both rely on each other to deliver essential services.

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Oshadami explained that while telecom infrastructure requires a steady power supply to remain operational, digital connectivity also supports electricity services such as smart metering, electronic payments and remote customer management.

According to him, the collaboration is aimed at improving access to reliable electricity and telecommunications services, particularly in remote communities where inadequate power supply has slowed digital inclusion.

He said both agencies had identified telecom base stations located within one to two kilometres of existing mini-grids, allowing the implementation of the initiative to begin immediately.

“Where mini-grids exist, we are able to identify nearby base stations and connect them to those power sources,” Oshadami said.

He added that future mini-grid projects would be planned with telecommunications infrastructure in mind, ensuring that electricity investments also support the expansion of digital services.

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Airtel Secures Another 10-year Spectrum Renewal in Nigeria 

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Airtel Nigeria has secured a fresh 10-year renewal of its spectrum licence from the Nigerian Communications Commission (NCC), reinforcing the telecom operator’s long-term commitment to expanding broadband connectivity and improving digital access across the country.

Airtel Secures Another 10-year Spectrum Renewal in Nigeria 

The renewed licence covers Airtel’s spectrum holdings, which are critical to the delivery of voice and high-speed data services, providing regulatory certainty for continued investments in network expansion, capacity upgrades and improved customer experience.

According to the company, the renewal underscores confidence in Nigeria’s telecommunications sector and will support its ongoing efforts to bridge the country’s digital divide by extending quality connectivity to more underserved communities.

Sunil Taldar, chief executive officer, Airtel Africa, said the renewal provides the company with the confidence to continue investing in Nigeria’s digital infrastructure.

He said, “The spectrum renewal reaffirms our long-term commitment to Nigeria, our largest market. It gives us the certainty required to continue investing in network expansion, improve service quality and accelerate digital inclusion for millions of Nigerians.”

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Taldar added that Airtel remains focused on expanding broadband access and supporting Nigeria’s digital economy agenda through sustained investments in telecommunications infrastructure.

He further said, “We appreciate the Nigerian Communications Commission and the Federal Government for their continued support in creating an enabling environment for investment. We remain committed to delivering reliable and affordable connectivity while contributing to Nigeria’s socio-economic development.”

Meanwhile, Industry observers said the licence renewal removes regulatory uncertainty and allows Airtel to pursue long-term capital investments, including the expansion of 4G and 5G networks, as demand for mobile data and digital services continues to grow across Nigeria.

The renewal comes as telecom operators continue to invest heavily in broadband infrastructure to meet rising data consumption and support government efforts to achieve Universal digital access.

Furthermore, It also aligns with the NCC’s objective of ensuring efficient spectrum management while encouraging sustained private sector investment in the country’s telecommunications industry.

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