Telecom
Lamido of Adamawa Commends NCC’s Consumer Protection Initiatives
Lamido of Adamawa, Dr. Muhammadu Mustapha, has commended the Nigerian Communications Commission (NCC) on a range of its telecom consumer protection initiatives, including the recent Village Square Dialogue (VSD), which held at the weekend in Yola, Adamawa State.
Kakakin Adamawa, Prof. Abubakar Tahir, who represented Lamido Adamawa at the Consumer Conversation programme of the Commission with the theme: “Know Your Rights as Telecom Consumers” in Yola, said the event marked a privilege for individual telecom consumers and businesses in the state to ask questions and get face-to-face response from the regulator on telecom-related issues.
“We must commend the NCC for the great work it has been doing in the area of consumer education and enlightenment. Aside from being the regulator of the sector, the NCC leadership has taken the issue of consumer information very central; and we thank you for bringing this laudable initiative to the good people of Adamawa,” he said.
The royal father advised the Commission to also consider exploring other areas that can lead to further reduction in the cost of telecom services and to ensure that services are available in most parts of the country.
“The Commission should kindly look inwards and ensure that all communities in the country continue to enjoy cheaper, better, qualitative and more accessible telecommunications services,” he said.
NCC’s Director of Consumer Affairs, Alkasim Umar, who represented the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta, said the regulator has always been at the forefront of ensuring maximum protection for telecom consumers while providing the enabling environment for the licensed service providers to be able to provide good quality of service to the consumers.
“The NCC remains committed to its mandate of protecting, informing and educating consumers of telecoms services across all the 36 states of the Federation including the Federal Capital Territory (FCT). This essence of the Village Square Dialogue, as one of our outreach events, is to provide a face-to-face interaction among the NCC, the service providers and the consumers,” Umar said.
Speaking on some of the consumer-centric initiatives of the Commission, Umar said the Commission recently introduced the harmonized shortcodes which provide uniform codes for telecom consumers to access any consumer service type across all networks, either for airtime loading, checking airtime balance, call centres, data plan balance, and so on.
He also reminded the consumers of the availability of the NCC Toll-Free Number, 622, which consumers can use to make complaints to the Commission on any telecom service-related issues they may be having with their service providers; the 112 Emergency Number to seek succour during emergencies, as well as the Do-Not-Disturb (DND) 2442 Short Code to block unsolicited messages.
“Information and education are key to the empowerment of telecom consumers. The protection of the rights and interests of telecom consumers is one of the mandates of the Commission, as enshrined in the Nigerian Communications Act (NCA) 2003. When telecom consumers are duly informed and educated, they are protected against the unfair practices by the service providers,” Umar said.
Speaking further, Umar said everything in the current digital world revolves around telecommunications services and that educating consumers plays an important role in informing them, clarifying issues, and empowering them through information and enlightenment.
“So, it is a great decision which will sensitize the people about their rights, their privileges and the expectations they have about the telecom businesses in the country,” he added.
Meta, in collaboration with the Federal Ministry of Communications, Innovation & Digital Economy (FMCIDE), has launched the Llama Impact Accelerator Program to foster AI-driven solutions across critical sectors in Nigeria.
The eight-month program will support early-stage startups developing AI innovations using Meta’s open-source Llama models. Target sectors include Agriculture, Security & Safety, Healthcare, and a wildcard category for other high-impact applications.
Speaking at the launch, Sade Dada, Head of Public Policy, Anglophone West Africa at Meta, emphasized the initiative’s role in advancing Nigeria’s digital ecosystem. “We are thrilled to partner with FMCIDE in supporting local AI talent. Open-source AI should be accessible and relevant to national challenges,” she said.
The program will begin with a six-week incubation period, offering technical training and mentorship from industry experts, followed by six months of extended support, including access to technical resources.
Minister of Communications, Innovation & Digital Economy, Dr. ‘Bosun Tijani, hailed the initiative as a “major step forward” in Nigeria’s AI development strategy. “AI will be a key driver of national growth, and this program equips innovators with the tools to tackle pressing issues,” Tijani stated.
The Llama Impact Accelerator aligns with Meta’s broader mission to democratize responsible AI access while fostering innovation in emerging markets.
In collaboration with academic and government stakeholders, the initiative is expected to accelerate Nigeria’s AI industry and drive impactful change.
Applications for the program remain open until June 27, 2025. More details can be found at llamaimpactssa.splashthat.com.
In an era where climate change, youth unemployment, and food insecurity loom large over the continent, a powerful new force is rising — young African innovators building a green future from the ground up.
At the just-concluded Africa PachiPanda Challenge 2024, organised by MTN and WWF (World Wide Fund for Nature), Nigerian entrepreneur, Olabisi Rafatu Emmanuel, emerged as one of the continent’s top eco-champions, spotlighting the potential of purpose-driven innovation to rewrite Nigeria’s climate and development story.
While Moses Afopezi of Cameroon took home the top prize with AgricFresh, a smart solution combating post-harvest loss, Olabisi’s reusable menstrual products solutions as a waste transformation model earned her national applause and a seat at Africa’s sustainability table, emerging as the second-place winner.
Speaking during the announcement, MTN’s leadership underscored that this challenge goes far beyond accolades. “Together, we have the power to shape a greener, more sustainable Africa — one bold idea at a time,” Nompilo Morafo, Group Chief Sustainability and Corporate Affairs Officer, MTN, said.
The triumph comes at a time when Nigeria is grappling with the environmental menace of climate change in major urban hubs like Lagos, Abuja, and Port Harcourt, even as the Nigerian government is clamouring for smart innovations to address climate change issues such as climate funding, carbon trading and just energy transition.
The National Environmental Standards and Regulations Enforcement Agency (NESREA) recently reiterated calls for tech-based waste management solutions – making Olabisi’s innovation timely and impactful.
MTN says this is just the beginning. With plans to expand the PachiPanda Challenge to more countries and deepen support for eco-entrepreneurs, the telecoms giant is reaffirming its commitment to socio-economic development through green innovation.
As Nigeria sets its sights on achieving the Sustainable Development Goals by 2030, the PachiPanda story is a timely reminder that the answers may lie not in government halls – but in the dreams and drive of Nigeria’s young changemakers.
MTN Nigeria has convened alumni of its Media Innovation Programme (MIP) for an interactive training session on digital monetisation in Nigeria’s Value-Added Services (VAS) sector.
The hybrid event, themed “Understanding Digital Monetisation: Opportunities in the VAS Space in Nigeria,” was led by A’isha Umar Mumuni, Chief Digital Officer, MTN Nigeria. Participants explored evolving digital revenue models, including mobile payments, subscription billing, and telco-backed content partnerships.
Mumuni emphasized the growing significance of digital innovation. “Innovation is the currency of the future,” she stated. She cited projections indicating Nigeria’s potential emergence as the world’s fifth-largest economy by 2075, with the digital economy at the forefront of this growth.
The session spotlighted MTN Nigeria’s role in enabling content creators through platforms such as Callertunes, MTN Play, and digital storefronts. Participants were grouped into breakout sessions where they pitched digital product ideas, fostering creativity and strategic thinking.
According to industry figures, Nigeria’s digital economy contributed 18.44 percent to GDP as of Q2 2022, with ICT revenue soaring from ₦51.3 billion to ₦594 billion over a decade. Global digital services revenue reached an estimated $2.58 trillion in 2024, driven by advertising, paid content, and internet access.
Now in its fourth year, MTN Nigeria’s MIP continues to equip media professionals with the knowledge and tools to thrive in a digital-first economy. The company reaffirmed its commitment to supporting its alumni through curated development sessions that empower media practitioners in Nigeria.
For further details on the MIP programme and upcoming alumni engagements, visit www.mtnmip.smc.edu.ng.
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