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LIRS Partners Deloitte to Boost Transparency in Tax Administration With Whistle-Blower Initiative
The Lagos State Internal Revenue Service (LIRS) has said its Whistle-Blower Initiative will deepen transparency, and accountability and uphold a high standard in the administration of the tax system in the state.
L-R: Executive Chairman, Lagos Internal Revenue Service, LIRS; Mr Ayodele Subair, Lagos State Commissioner for Finance, Dr Rabiu Olowo, Partner, Deloitte and Touche; Dr Jania Okwechime, Partner, Deloitte and Touche, Mr Beulah Adeoye, and Lagos State Commissioner for Health, Professor Akin Abayomi during the launch of Lagos State Whistle-Blower Initiative held in Lagos on Friday
Ayodele Subair, Executive Chairman of the LIRS, at the official launching of the initiative in Lagos on Friday, said the platform was introduced to encourage the reporting of illegal actions or financial crimes, through the appropriate channel, with a view to correcting the violations and optimally boost the tax administration in the state.
He said the scheme, an initiative of the state government, will be driven by Delloite Anonymous and the Confidential Whistle-Blowing facility, a platform run by a globally recognised accounting and audit firm, Delloite Nigeria.
He added that the whistle-blowing facility will promote the reporting of acts of commission or omission that borders on unethical conduct of the LIRS employees, management and other stakeholders through the designated channels to the authorities.
“The facility is designed to ensure that concerns about wrongdoings or malpractice observed in the LIRS administrative and operational activities can be raised by any stakeholder without fear of victimisation, subsequent discrimination, disadvantage or dismissal.
“This facility does not only provide the avenue to report but ensures the credibility of reports through investigation, feedback to the whistle-blower and ensures protection for such whistle-blower from possible reprisals or victimisation for all disclosures made in good faith.”
“The whistle-blowing initiative is a two-way affair; even though it is aimed at exposing the LIRS staff involved with misconduct, employees of entities who want to report employers who circumvent tax laws or even members of the public who wants to raise the alarm on persons or entities who willfully commit financial crimes leading to revenue loss for the state can make use of the whistle-blowing platform,” he said.
Subair said Deloitte’s engagement as an independent assessor was to ensure an objective and unbiased review of issues raised.
Also speaking at the event, the Commissioner for Finance Dr Rabiu Onaolapo Olowo said the Whistle-Blower Initiative of the LIRS is a pilot scheme of the Lagos State Speak-Up programme aimed at encouraging feedback mechanism from the general public, boosting their confidence and trust in the operational activities of government.
Dr Olowo said it is logical to choose the LIRS as the pilot scheme for the initiative because it is responsible for more than half of the revenue generated by the state and due to its multifaceted interactions with the members of the public, the Lagos government could use the channel to boost its message of openness and transparency.
He said: “In our pursuit to make transparency, accountability and openness count in governance in the last three and half years, this is one step to help us to wrap up some of the things we have been doing to take government down to the people.
“We have to appreciate Governor Babajide Sanwoolu for approving this Speak-Up initiative. It will further help us to effectively discharge the policy thrust of this government and we believe it will promote and engender trust and citizen engagement.
“The reason we have chosen the LIRS as the pilot MDA for this scheme is quite obvious because it is the major revenue-generating agency for the state. Today, LIRS accounts for almost 75 per cent of Lagos’s revenue and it engages with the public at multi-faceted levels.
“Thousands of people across the world see infractions every day but they decided to remain silent because they feel there is nothing they can do to change the situation, but today, we are launching a channel that will encourage and remind people of their civic responsibilities to speak up when they observe unethical behaviour, especially in the process of conducting their businesses with the government.”
Joining the conversation, the Commissioner for Economic Planning and Budget, Samuel Egube, believes citizen participation in governance invariably stimulates public trust which consequently enables the government to make the right investment decision on behalf of the people.
He stated that the channel will further open the Lagos State government to scrutiny and the openness and transparency that the initiative generates will lead to more development.
“We believe this channel will enable citizen participation in governance which will surely stimulate the trust of the people in what we do with their investment. You cannot talk about development in South Korea, Singapore or Dubai in the United Arab Emirates without working out how that is connected to the United Nations Citizen Participation Index which states the line of relationship between the citizens and government and this is what this channel has addressed.
“Since we have launched the 30-year development plan this is another attempt at making the people of Lagos State work together with the government to make the plan works,” he said.
Beulah Adeoye, Partner, Deloitte Nigeria, said the whistle-blowing service provides multilingual, multiple reporting channels including a 24-Hour toll-free hotline (0800TIPOFFS and 0800 847 6337).
He said users can also use Delloite’s web portal (https://tip-offs.deloitte.com.ng); Email (tip-offs@deloitte.com.ng) or download the app (Deloitte Tip-offs, and Anonymous App) on the mobile app store.
MultiChoice is reportedly testing weekly subscription plans in Uganda, aiming to ease financial pressure on customers struggling with monthly payments.
If successful, the pay-TV giant may expand the model to other African markets as it fights to retain subscribers amid economic challenges, according to the Sunday Times.
The company, which operates in 16 African countries, has seen its subscriber base shrink by 1.2 million in the past year, dropping to 14.5 million.
Half of those losses came from South Africa, where high unemployment and rising living costs have forced households to cut discretionary spending, including DStv subscriptions.
Calvo Mawela, group CEO, MultiChoice, confirmed the weekly subscription trial has been running for seven weeks.
“Within three to six months, we’ll have a good idea if it’s working,” he told the Sunday Times.
“If successful, we’ll expand it to other markets. We believe this approach can help customers in the same way prepaid mobile services revolutionized telecoms.”
MultiChoice faces financial strain from currency depreciation in key markets like Nigeria, Angola, and Ghana, alongside rising inflation.
In South Africa, economic stagnation has further squeezed consumer budgets.
Despite a recent 31% price hike in Nigeria, Mawela remains optimistic, noting that the naira has stabilized and subscriber recovery may follow.
While the new payment option could improve affordability, Mawela dismissed the idea of letting users customize channel bundles, stating, “We still don’t think it works.”
However, MultiChoice is researching tiered packages, including separate sports and entertainment offerings, to boost revenue.
The company is also streamlining costs, targeting R2 billion in savings by 2026 through reduced satellite expenses, better content deals, and fewer decoder subsidies.
As broadband penetration grows, MultiChoice reports a 38% surge in DStv Stream users.
However, its standalone streaming platform, Showmax, has underperformed initial expectations despite a 44% increase in paying subscribers. Mawela admitted the venture’s high costs are unsustainable, prompting talks with partner Comcast NBCUniversal to adjust funding.
“Streaming is the future, but data prices must improve for it to thrive in Africa,” MultiChoice stated.
For now, the company hopes flexible subscriptions and cost controls will stabilize its business as it navigates a tough economic climate.
MultiChoice Nigeria’s subscription revenue declined by 44 per cent to $197.74m in the financial year ended March 2025, down from $355.93m recorded in the same period a year earlier, as rising inflation and a worsening economic climate triggered a mass exit of subscribers.
The sharp revenue drop was driven by “sizeable customer losses in Nigeria as high inflation adds more pressure on consumers,” the company said in its latest financial report. Inflation stood at 23.71 per cent in April 2025, according to the National Bureau of Statistics.
The pay-TV provider has lost 1.4 million subscribers in Nigeria since its financial year ended in March 2023.
Nigeria alone accounted for 77 per cent of the 1.8 million subscribers lost across MultiChoice’s Rest of Africa segment, which includes markets such as Kenya, Zambia, and Angola.
Between April and September 2024, the company lost 243,000 subscribers in Nigeria, as macroeconomic and consumer conditions deteriorated further.
At the close of its 2025 fiscal year, MultiChoice reported 14.5 million total subscribers, with 7.5 million of them in RoA. The group attributed part of the overall decline in performance to foreign exchange losses resulting from a 44 per cent depreciation of the naira against the US dollar.
MultiChoice said it incurred foreign exchange losses of $158.19m and managed to remit only $133m from Nigeria at an average exchange rate of N1,589 per dollar, compared to $184m at N1,044 per dollar in the previous year.
“Nigeria’s economic challenges had a significant impact on our Rest of Africa operations, contributing to a 23 per cent drop in RoA subscription revenue to $779.66m,” said Chief Executive Officer, MultiChoice Group, Calvo Mawela.
Total subscription revenue, including South Africa, declined by 11 per cent year-on-year to $2.27bn. Overall group revenue fell nine per cent to $2.87bn, while operating profit declined by 34 per cent to $263.50m. Trading profit dropped by nearly half to $228.14m.
“Our performance reflects both the challenges we’ve faced and the resilience of our teams,” said Mawela. “While macroeconomic pressures and currency volatility have weighed on our results, our disciplined execution, cost management, and investment in new long-term growth opportunities position us well for the future.”
In spite of its declining linear subscriber base, down 2.8 million across two financial years, MultiChoice reported notable growth in its digital and streaming businesses.
DStv Internet revenue rose 85 per cent, KingMakers grew by 76 per cent in constant currency, DStv Stream increased 48 per cent, and Showmax saw a 44 per cent year-on-year rise in active paying customers.
“Our strategy is shaped by developments in our industry, such as changes in technology which are driving shifts in consumer behaviour, as well as the impact of a rise in piracy, streaming services, and social media,” Mawela said.
Lagos State Electricity Regulatory Commission (LASERC) has issued a new directive establishing a formal regulatory framework for electricity market operations within Lagos.
With the release of Order No. LASERC ORDER/001/2025, the commission finalizes the shift of oversight from the Nigerian Electricity Regulatory Commission (NERC) to LASERC, aligning with the Electricity Act 2023 and Lagos State Electricity Law 2024.
Under the new regulations, individuals or entities involved in electricity-related activities in Lagos must obtain a license or permit from LASERC. Licenses issued by other regulatory bodies will no longer be recognized. Unlicensed operators must immediately halt operations and apply for proper authorization to avoid penalties, which include a fine of ₦20 million and additional daily fines of ₦20,000 for continued violations.
LASERC has encouraged entities unsure of their regulatory status to seek clarification to prevent sanctions. Despite the transition, existing national guidelines, including tariff structures, grid codes, and safety regulations, will remain in effect unless amended.
Dr. Fouad Animashaun, CEO and Executive Commissioner of LASERC, emphasized that the order is designed to ensure a secure, efficient, and reliable electricity market in Lagos.
He reiterated the commission’s commitment to global standards and safeguarding the interests of electricity consumers and investors.
This policy marks a significant shift in the state’s power sector and aims to enhance regulatory compliance while ensuring a more structured and effective electricity market.
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