E-Business
Looking Back at 2019, We Can Make the Most Out of the Next Data Decade in 2020

By Mohammed Amin
It’s hard to believe that we’ve started the year 2020 and that a very interesting decade has come to an end. With every end comes a new beginning and we view 2020 as the start of a more intelligent and connected world enabled by technology.
In the interest of learning from looking back, I revisited our 2019 predictions, some of which I am happy to report have come to fruition faster than others.
The implementation of 5G across the region is one such example. Many telecommunication providers in the region are already offering 5G connectivity to their customers, transforming experiences significantly. And who knows, we could also start hearing about 6G networks!
On the back of this, cities in the region are becoming more connected than ever, paving the way for Smart Cities and digital infrastructure that we predict will be thriving come 2030. And it will be a game-changer for industries such as healthcare and manufacturing, where data and information generated from the field can be quickly processed and analyzed in real-time, and then readily shared with those who need it.
All of this requires skilled talent and as we predicted, 2019 has seen a new generation of digital natives enter the workplace and organizations have begun to step up to modernize infrastructure, inspire employees and integrate the relevant applications will have an advantage over those that struggle with legacy systems, data deluge and workforces that are resistant to change.
Another prediction was about the data gold mine and the ‘Gold Rush’ in tech investment, with data valued as a primary resource. In 2019, we saw the importance placed on data, leading to regulations are now being set to protect this valuable resource. Organizations are now addressing challenges of data management and analytics and leveraging their data to bring AI and machine-learning to life.
At the root of all this innovation and advancement are – you guessed it – massive amounts of data and compute power, and the capacity across edge, cloud and core data center infrastructure to put data through its paces. With the amount of data coming our way in the next 10 years – we can only imagine what the world around us will look like in 2030, with apps and services helping us do and know things we haven’t even thought of yet!
2020 marks the beginning of what we at Dell Technologies are calling the Next Data Decade, and we are no doubt entering this era with new – and rather high – expectations of what technology can make possible for how we live, work, and play.
So, what new breakthroughs and technology trends will set the tone for what’s to come? Here are our top predictions for the year ahead.
2020 will be the year to simplify IT
This year we will see organizations accelerate their digital transformation by simplifying and automating their IT infrastructure and consolidating systems and services into holistic solutions that enable more control and fuel data automation. All of this enables better, faster business outcomes that the innovation of the next decade will thrive on.
Accelerated multi-cloud journeys to store and protect data
As 5G and edge deployments continue to rollout, organizations will expect more of their cloud and service providers, to ensure they have better data management and visibility, while also ensuring that their data remains accessible and secure. IDC has predicted that by 2021, over 90% of enterprises worldwide will rely on a mix of on-premises/dedicated private clouds, several public clouds, and legacy platforms to meet their infrastructure needs.[i]
Choose how you pay
In 2020, flexible consumption model and as-a-service options will accelerate rapidly as organizations seize the opportunity to transform. As a result, they’ll be able to choose the right economic model for their business to take advantage of end-to-end IT solutions that enable data mobility and visibility and crunch even the most intensive AI and Machine Learning workloads when needed.
‘The Edge’ rapidly expands to the enterprise
2019 has showed us that the edge is everywhere around us and is only going to expand with enterprise organizations leading the way, delivering the IT infrastructure to support it. So, we will see new advancements in software-defined networking. Open networking solutions will also prevail over proprietary, as organizations recognize that the only way to successfully manage and secure data for the long haul is with the flexibility and agility that only open software defined networking can deliver.
Intelligent devices change the way we work and collaborate
A recent study by Gartner revealed that spending on disruptive technologies will increase. Artificial intelligence (AI) was seen as the primary game-changing technology in 2019 by 38 percent of GCC CIOs. Data analytics is second, identified by 22 percent of respondents.
Software applications that use AI and machine learning create systems that now know where and when to optimize power and compute based on your usage patterns. Over the next year, these advancements, will turn our PCs into even smarter companions. They’ll have the ability to optimize power and battery life for our most productive moments – and even become self-sufficient machines that can self-heal and self-advocate for repair – reducing the burden on the user and of course, reducing the number of IT incidents filed.
Innovating with integrity, sourcing sustainably
With a view to achieving zero waste tolerance in Nigeria, the Federal Government through the National Environmental Standards and Regulations Enforcement Agency (NESREA) has set in motion dynamics for the implementation of the Extended Producer Responsibility Programme(EPR).
The programme is a framework of action for a collaborative and partnership approach between Government, Business and the larger society towards achieving a zero waste society in the near future. The overall objective of the EPR programme is to ensure a decreased in the total environmental impact from a product including its packaging
Such laws prove that sustainable innovation will continue to take center stage, and Dell Technologies wants to ensure the impact we have in the world doesn’t come with a dangerous impact on the planet. Greater investments in reuse and recycling for closed-loop innovation will accelerate – hardware becoming smaller and more efficient and built with recycled and reclaimed goods.
To conclude:
As we enter 2020, I’m optimistic and excited about what the future holds. The steps our customers will take in the next year to get the most out of their data will enable new breakthroughs in technology that everyone will experience in some way – whether it’s a more powerful device, faster medical treatment, more accessible education, less waste and cleaner air.
And before we know it, we’ll be looking forward to what the following decade will have in store.
Mohammed Amin is Senior Vice President, MERAT, Dell Technologies
E-Business
PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation
African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.
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This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.
It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.
The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.
Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.
“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”
Finding their way
Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.
The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.
PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.
Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”
Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.
Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.
Ambition versus execution
Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.
Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.
Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”
Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.
Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.
PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.
Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”
E-Business
Firm Reviews the Evolution of Phishing Threats in 2025

A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.
Calendar-based phishing targets office workers
A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.
When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.
Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.
Voice message phishing with CAPTCHA evasion
Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.
This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.
MFA bypass via fake cloud service logins
These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).
These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.
To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.
“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.
“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.
E-Business
NDPC Commits to Balancing Data Privacy, Protection Information

Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.
Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.
“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.
He added that the commission has been very bold in taking risks that would bring about growth.
“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.
In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC), stated that Internet of Things holds promise for Nigeria’s economy.
The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.
“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.
“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.
“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.
Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.
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