E-Business
M2M, Big Data to Overcome Challenges in the Retail Sector

High competition within the retail sector compels market participants to seek ways to sustain a well-organised, well-connected supply chain and develop production plans in tune with the customer’s desires.
Implementation of machine-to-machine (M2M) technologies and data analytics would be a solution to overcome these challenges.
M2M can facilitate communication between supply chain actors and promote easier management of inventory. This technology can also provide a complete shopping experience for the customer and develop innovative methods of communicating with clients.
According to Frost & Sullivan’s ICT research, the retail sector spent EUR59.0 billion on ICT products and services across Europe in 2012. By 2017, ICT spend is forecast to increase to EUR75.0 billion at a compound average growth rate (CAGR) of 5.0 percent (2012-2017). At this CAGR, the retail sector is expected to enjoy the second highest growth rate of all vertical markets in Europe, just behind the wholesale and distribution sector.
“Technological advancement in any industry helps to streamline operations. Implementation of M2M technologies, on wireless or wired networks, specifically, promotes remote management of workloads thereby reducing time spent on regular operational work,” said Frost & Sullivan Research Analyst, ICT, Shuba Ramkumar.
“Furthermore, M2M connectivity allows data collection on various parameters which can be analysed to provide better insight into the market, and in particular customer behaviour.”
In the retail sector there is a constant need to ensure operational efficiency that can help retailers to stay ahead of the competition.
Moreover, this sector is heavily dependent on a well-managed and coordinated production and distribution channels.
Being a customer facing industry, it is also important to build and maintain customer interest. All these challenges can be addressed by M2M technologies.
“One of the biggest areas for growth in M2M for retail is the associated use of data analytics to understand shopping habits of customers,” added Shuba Ramkumar. “Consumer data analytics may be done using data sets from different sources, to help retailers either increase sales or optimise operating expenses.”
Retailers stand to benefit from collaboration with service providers such as Mobile Network Operators (MNOs) who possess raw data about subscribers using their network services. Although very useful, the use of big data always raises a number of questions about privacy and security. However, the biggest obstacle, preventing the integration of data sets is the lack of common standards in data formats.
MNOs have several features that make them relevant service providers in the retail space. Their technical strength in providing connectivity, ownership of vast reservoirs of customer data via communications networks, experience with personalised marketing and advertising make them strong contenders to be IT vendors for smart shops in the future.
“The retail industry currently uses M2M connectivity in several vital areas to overcome operational challenges such as inventory management, in-store management and remote monitoring of mobile stores. With advancements in technology, development of common standards and cost reductions, retail shops will grow from using M2M connectivity for basic requirements to deriving value-added benefits from its use (for example, data analytics, personalised marketing and in-shop services facilitating customer shopping experience). Shops will therefore become smarter, reflecting the objectives of a smart community,” summarised Shuba Ramkumar.
E-Business
Artificial Intelligence: The Indispensable Catalyst for Nigeria’s Agricultural Revolution

By Diana Tenebe, Chief Operating Officer, Foodstuff Store
Nigeria’s agricultural sector, a cornerstone of its economy, faces a critical crossroads. While employing a staggering 40% of the population and holding over 84 million hectares of arable land, the industry is hobbled by deep-seated challenges. Low productivity, a fragmented supply chain, poor infrastructure, and a lack of access to financial services are just a few of the hurdles that prevent the sector from reaching its full potential. Coupled with the unpredictable and severe shocks of climate change—from prolonged droughts to devastating floods—these issues threaten the food security of a rapidly growing population.

Diana Tenebe
To truly transform this vital sector, a new approach is needed, one that moves beyond traditional methods and embraces the power of technology. Artificial Intelligence (AI) is not just a futuristic buzzword; it is the imperative for Nigeria’s agricultural revolution. AI holds the key to unlocking higher yields, building resilience, and fostering an inclusive and sustainable food system that can feed a nation and drive economic growth.
The most immediate impact of AI is in the area of precision farming. By integrating AI with technologies like Internet of Things (IoT) sensors, drones, and satellite imagery, farmers can gain an unprecedented understanding of their land. AI-powered systems can analyse real-time data on soil moisture, nutrient levels, and plant health, providing actionable insights for targeted interventions. For instance, smart irrigation systems can optimize water usage, a critical resource in a country facing increasing water scarcity. AI-enabled drones can survey vast farmlands in minutes, identifying early signs of pests or disease and allowing for precise application of pesticides, reducing chemical use and cost. Early trials of these technologies in Nigeria have already demonstrated significant gains, with some reports showing a remarkable 60-70% increase in crop yields.
Climate adaptation is another area where AI’s role is indispensable. Nigeria’s farmers are on the front lines of climate change, enduring erratic rainfall and extreme weather events. AI can provide a shield against this volatility. By analyzing historical weather data and real-time forecasts, AI models can offer accurate, localized predictions. This allows farmers to proactively adjust their planting schedules, select climate-resilient crop varieties, and plan for potential risks, effectively mitigating the devastating impact of droughts and floods.
The economic benefits extend far beyond the farm gate. A significant portion of Nigeria’s agricultural produce is lost due to an inefficient and fragmented supply chain. AI can streamline logistics, optimize transportation routes, and enhance inventory management. By reducing spoilage and waste, AI ensures that more of what is harvested reaches the market, thereby boosting the incomes of farmers and providing a more stable supply of food for consumers. The success of Nigerian agritech companies like Crop2Cash, which has reportedly helped over 500,000 farmers increase their income by up to 70%, demonstrates the tangible economic impact of these technologies.
AI is a powerful tool for promoting financial inclusion and education. Millions of smallholder farmers, who form the backbone of Nigerian agriculture, are often excluded from formal financial systems due to a lack of collateral and credit history. AI-driven fintech solutions can bridge this gap by assessing creditworthiness using alternative data, making it easier for farmers to access the loans and insurance they need to scale their operations. AI-powered mobile apps and chatbots can also serve as virtual extension agents, providing personalized advice on best farming practices, pest control, and crop management, democratizing knowledge and empowering farmers to make better decisions.
Despite this immense potential, the journey towards widespread AI adoption is not without its hurdles. High upfront costs for AI-enabled equipment, a general lack of understanding and experience with these tools, and a preference for traditional methods are all significant barriers. Furthermore, infrastructural gaps, including poor roads and inadequate storage facilities, hinder the seamless implementation of these technologies. Data availability and computational capacity are also key challenges that need to be addressed.
However, the Nigerian government and a burgeoning ecosystem of agritech startups are already paving the way forward. The government’s vision is articulated in initiatives like the National AI Strategy, which aims to establish AI research centers and support R&D. Programs such as the Nigeria Artificial Intelligence Research Scheme (NAIRS) and the NITDA AI Developers Group are building the necessary skills among entrepreneurs and farmers. Strategic partnerships between government bodies, financial institutions, and innovative startups are creating localized solutions that are tailored to the unique conditions of Nigerian agriculture.
Ultimately, AI is not a luxury but an imperative for Nigeria to unlock its agricultural potential. Its successful integration will transform the role of the farmer from a manual laborer to a strategic planner and overseer of a smart, efficient, and sustainable food system.
By investing in infrastructure, fostering strategic partnerships, and prioritizing education and capacity building, Nigeria can harness the power of AI to feed its people, drive economic prosperity, and secure its place as a leader in the African agricultural revolution.
E-Business
How to Avoid NIN Portal Lockout under New Restrictions — NIMC

National Identity Management Commission (NIMC) has announced new restrictions for users accessing its self-service modification portal, introducing tighter security controls that may lock users out if not properly followed.
In a statement issued on Thursday, Dr Kayode Adegoke, head of the Commission’s Corporate Communications Unit, NIMC, the agency revealed that self-service accounts are now restricted to the specific browser and device originally used during account registration.
“Your self-service account is uniquely tied to the browser and device used during registration. Access to your account is therefore limited to that specific browser on that particular device,” the statement reads.
The Commission explained that the changes are part of broader efforts to enhance data protection and preserve the integrity of the National Identification Number (NIN) system.
NIMC warned users that attempting to log in with a different browser or device may trigger access issues. “Additionally, clearing a browser’s cache may reset its identity, which could also result in the user being locked out.
“If this occurs, the account will require an unlinking process to regain access,” it added.
To further tighten access control, NIMC also announced a limit on the number of unlock attempts permitted per account.
“Once your browser and device are locked, you are permitted a maximum of five unlock attempt requests. Please be advised that no further requests will be processed after this limit is exceeded,” the Commission stated.
These new rules come as part of ongoing reforms in the NIN service delivery framework, including a recent 75 per cent increase in the cost of correcting a date of birth on the NIN database, from N16,340 to N28,574.
E-Business
FG Unveils Visa Application Platform to Eliminate ID Fraud, Unauthorized Agents

Federal government has launched a groundbreaking e-visa application platform aimed at curbing identity fraud and eliminating the influence of unauthorized agents in the visa processing system.
The new platform, unveiled by the Nigerian Immigration Service (NIS), is designed to streamline visa applications, enhance security, and ensure a transparent, user-friendly process for both citizens and international visitors.
The initiative, announced on Wednesday, comes in response to growing concerns over fraudulent activities in visa applications, including document forgery and exploitation by unlicensed agents.
The platform integrates advanced identity verification technologies, leveraging the National Identity Number (NIN) and Bank Verification Number (BVN) to authenticate applicants.
This move aligns with the government’s broader efforts to strengthen Nigeria’s digital identity ecosystem and restore trust in its immigration processes.Speaking at the launch event in Abuja, Kemi Nandap, comptroller-general of the NIS, emphasized the platform’s role in modernizing Nigeria’s visa system.
“This is a significant step toward eliminating fraud and ensuring that only verified individuals can apply for visas. The days of middlemen exploiting applicants are over,” Nandap stated.
She added that the platform would provide a seamless experience, allowing applicants to submit documents, track their applications, and receive real-time updates from anywhere in the world.
The e-visa platform, accessible via the NIS website, incorporates biometric authentication and real-time data cross-referencing with the National Identity Management Commission (NIMC).
This ensures that all applicants are verified against Nigeria’s national database, significantly reducing the risk of identity theft.
Additionally, the platform eliminates the need for physical submissions at embassies or consulates, cutting down on bureaucratic delays and reducing opportunities for corrupt practices.
The launch has been met with mixed reactions. While many have praised the government’s efforts to modernize and secure the visa process, some applicants have expressed concerns about accessibility, particularly for those in rural areas with limited internet access.
The NIS has responded by announcing plans to establish support centers across the country to assist applicants with the online process.
The platform’s introduction follows reports of widespread visa fraud, with a 2023 report claiming that Nigerian visa applications were being rejected abroad due to suspicions of forged documents.
The new system aims to address these issues by centralizing and digitizing the application process, making it harder for unauthorized agents to operate.
The Federal Government has also partnered with private tech firms to ensure the platform’s cybersecurity and scalability.
According to a statement from the Ministry of Interior, the system is expected to process over 500,000 visa applications annually, boosting Nigeria’s tourism and business sectors by making the country more accessible to legitimate travelers.
e scammers,” the statement added.
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