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MainOne’s SME-In-A-Box, Solution to SMEs Connectivity Issues

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MainOne, a leading provider of telecom services and network solutions for businesses in West Africa, recently launched an all-important one-stop-shop solution for small and medium enterprises (SMEs) in Nigeria.
Dubbed “SME-In-A-Box”, the solution is a bundled service specifically designed to provide high speed internet, crystal clear fixed voice and other value added services to small and medium enterprises in the country.
The solution is a simple to use, plug-and-play service that helps SMEs drive business growth, improve operational efficiency and become more productive in the ever evolving and competitive business landscape without compromising quality and value for money.
The SME-In-A-Box service helps to solve the communication needs of SMEs enabling them focus on their core business with confidence of a solution that is always on and a committed partner that is available 24/7/365 to provide support and guidance. Customers also enjoy a robust, reliable and secure service that ensures business continuity.
What differentiates MainOne’s SME-In-A-Box is its uniqueness and ability to deliver custom made solutions to customers based on their varying business needs.
It is a one-stop-shop solution offering customers a combination of multiple affordable service options, a unified accounting, internet burstability at no extra cost, superior quality voice calls to local and international destinations and excellent support tied to Service level agreements.
The solution expresses MainOne’s commitment to continually drive innovation by bridging the digital divide that exists within the SME space and enabling them gain access to the same quality of service experience available to larger businesses, at affordable costs.
The service was initially available in Ikeja and Apapa and has now been extended into Victoria Island, Ikoyi, Marina, Surulere and Yaba with further planned expansion into other business areas within the Lagos metropolis.

Users’ Perception About SME-IN-A-BOX
Users of SME-In-A-Box today cut across various sectors of the economy, such as hospitality, oil & gas, education, professional services firms. 

Responses from MainOne customers who adopted the SME-In-A-Box solution during interview with Nigeria CommunicationsWeek show that they (the customers) are happy using the service to drive their business operations. Due to the reliability of the internet service, majority of them said that  they are beginning to sign up for additional services.
Remi Okegbenro, an IT consultant with Essay Holdings, said the Company switched to SME-In-A-Box once it was introduced and has recommended the solution to different clients.
“Since we adopted the solution we have not had major challenge except for the inevitable downtime, and they have a good support team that follows up almost immediately you alert them. I have been recommending them to other customers too. I have been using their radio connection for over three years now. So when they introduced the SME-In-A-Box, we switched to it. In terms of cost it depends on your own subscription and usage, but what I am paying is not too much. “
Tolulope Akinfire, Commercial Officer of Power Gas, said that they adopted the solution four months ago to leverage on the internet experience offered by MainOne’s broadband solutions. “Since we have been using the SME in a Box solution, the downtime periods have been very minimal and the most impressive is MainOne’s response time. They leave no stone unturned to see that the network is working efficiently. Before adopting MainOne we had a network we were using, but we are satisfied with the experience we are getting now, due to the fact, it has improved our operations too and internet experience.”

Cost Efficiency
On the cost efficiency, Ikechukwu Anumba, partner, Peritus Technologies, said although no operator offers 100% uptime, they were satisfied with the “very minimised downtown” SME-In-A-Box offers with fair cost implication.
According to him “We activated it about three months ago. It works very well; but nothing is perfect as it has very minimized downtime. Even when that happened I was called by the operator. In other words, we didn’t even notice the issue was going on till they called us; this stresses their proactive response process”. On the cost, he said, “The pricing is fair compared to trying to subscribing to foreign solutions at the present economic realities. There are some companies that are supposed to renew their subscriptions abroad, but are trapped in the midst of depreciating Naira and dollar scarcity”.

MainOne Continues to Support SMEs
Speaking to Nigeria CommunicationsWeek on the solution, Adeyemi Tanimomo, Product Manager, Value Added Services, MainOne, said that the support teams are ready to go the extra mile to ensure timely resolution of complaints from the clients. 
“As an organization that is committed to continuous improvement, MainOne has continually engaged with the customers to ensure their optimum satisfaction through cost saving services.

What can a Customer get for subscribing to SME-In-A-Box?
The service offers both dedicated and contended internet offering, fixed voice lines and other value added services such as business productivity suites to help SMEs grow. The service is suitable for SMEs who desire to take their business off the ground, move to the next level and stay ahead of competition”, he said

Conclusion
It is Nigeria CommunicationsWeek’s understanding that as small businesses are increasingly viewed as key drivers of the economic growth, playing a very vital role in alleviating poverty and providing job opportunities for a nation, this SME   in a Box service is commendable in view of MainOne’s commitment to enable them (SMEs) increase market efficiency, ensure rapid scalability and expedite their growth.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telecom Operators Invest Over $1Bn on 2,850 New Sites in 2025 – NCC

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Telecom operators in Nigeria invested more than $1 billion in 2025 to deploy over 2,850 new sites, boosting nationwide coverage and capacity, according to data from the Nigerian Communications Commission (NCC).

Telecom Operators Invest Over $1bn on 2,850 New Sites in 2025 – NCC

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The investment details emerged in the just-released 2025 Network Performance Reports, announced by Dr. Aminu Maida, executive vice chairman (EVC), NCC.

Speaking at an engagement on the reports, Dr. Maida emphasised the regulator’s focus on transparent, data-driven oversight.

“Through our collaboration with Ookla, we are providing independent insights into real-world network performance and the lived experience of Nigerians across cities, rural communities, highways, and emerging 5G zones,” he said.

The Q4 2025 reports highlight steady gains in network quality, including improved median download speeds in urban and rural areas compared to Q3.

The video Quality of Experience gap between urban and rural zones has also narrowed, bolstered by a stronger 4G backbone.

Dr. Maida noted ongoing challenges, such as 5G service gaps and upload speed disparities. “We are actively engaging with operators to address these issues, including gaps in mobile service coverage,” he added.

Operators have committed to surpassing their 2025 investment levels in 2026, with infrastructure rollout set to intensify.

“We look forward to continued collaboration with industry stakeholders as we translate these insights into better connectivity, improved service quality, and a more inclusive digital future for all Nigerians,” the EVC concluded.


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Konga Launches “Black Valentine” to Redefine Valentine’s Celebrations

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The Valentine’s season has long been painted in hues of romantic partnership, underscored by campaigns targeting couples. This year, Konga, Nigeria’s leading composite e-commerce giant, is broadening the palette with the bold and insightful launch of its Valentine campaign, “Black Valentine: Special Love Series”. It is a strategic and empathetic shift designed to redefine how Nigerians celebrate the season of love.

Konga Launches “Black Valentine” to Redefine Valentine’s Celebrations

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The campaign, which runs from February 1 to 16, 2026, delivers deep discounts of up to 60 per cent and same day delivery across high-demand categories including Home and Kitchen, Computing, Electronics, Beauty and Personal Care, enabling customers to shop affordably for personal upgrades, thoughtful gifts, and everyday essentials.

Traditionally, February’s marketing focus leans heavily on coupledom. However, demographic realities and evolving social trends present a compelling case for a more inclusive approach. Recent analyses and lifestyle surveys indicate that a substantial portion of Nigeria’s young, urban, and economically active population is single.

This group is not defined by a lack, but by independence, self-investment, and discretionary spending power. They are tech-savvy, and increasingly prioritising wellness, personal grooming, and the curation of their living spaces. Konga’s Black Valentine campaign is a direct response to this consumer insight, reframing the season as a period for self-appreciation and and create a more inclusive shopping experience that resonates with both singles and those in relationships.

“The narrative around Valentine’s Day needs expansion,” says Irfan Vayani, Senior Vice President at Konga. “Love is multifaceted, and the most foundational relationship one can nurture is the one with oneself. ‘Black Valentine’ is our way of honouring every individual’s journey. It’s a campaign built on the principle that whether you’re single, coupled, or simply focused on your own growth, you deserve to celebrate your worth. We are creating a platform for people to invest in their happiness, comfort, and aspirations on their own terms.”

Beyond price incentives, the Black Valentine campaign is supported by a comprehensive omnichannel marketing drive, spanning digital advertising, social media engagement, influencer collaborations, and on-platform promotions. This integrated approach ensures extensive reach, sustained visibility, and strong conversion across Konga’s expansive customer base, which spans millions of shoppers nationwide.

The campaign also reflects broader shifts in consumer behaviour, where shopping is increasingly tied to emotional fulfilment, lifestyle expression, and convenience. In a market where digital adoption continues to rise, Konga remains at the forefront, leveraging technology, logistics infrastructure, and customer insights to deliver seamless shopping experiences at scale.

By championing self-love alongside romantic gifting, Konga is positioning Black Valentine not just as a seasonal promotion, but as a lifestyle statement, one that encourages individuals to prioritise wellbeing, confidence, and intentional living. This approach aligns strongly with global retail trends, where self-care, personal development, and emotional wellness are becoming central drivers of consumer purchasing decisions.

As Nigeria’s leading composite e-commerce ecosystem, Konga continues to set the pace in innovation, customer-centric retail, and market leadership. The Black Valentine: Special Love Series reinforces this positioning, combining compelling discounts, inclusive messaging, and a robust digital platform to deliver a campaign that resonates emotionally while driving measurable commercial outcomes.

Customers can access the Black Valentine deals exclusively on Konga.com and across the Konga mobile app, with offers available for a limited time. With significant savings, wide product selection, and seamless delivery, the campaign presents an unmissable opportunity for Nigerians to celebrate themselves this Valentine season.

 


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Airtel Africa Records $586m Rise in Profit on FX Gains, Tariff Hike

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Airtel Africa’s profit after tax grew to $586 million in the nine months ended December 31, 2025, up from $248 million in the corresponding period of 2024.

According to the company’s nine-month financial results released on Friday, the higher profit after tax in the current period was driven by higher operating profit and derivative and foreign exchange gains of $99 million, as compared to $153 million in derivative and foreign exchange losses in the prior period.

It disclosed that the group’s revenues in reported currency increased by 28.3 percent to $4,667 million, with constant currency growth of 24.6 percent. Reported currency revenue growth at a premium to constant currency growth reflects currency appreciation in key markets. In Q3’26, constant currency revenue growth improved to 24.7 percent from 24.2 percent in the previous quarter (Q2’26).

“Constant currency revenue growth was supported by tariff adjustments driving a 50.6 percent growth in Nigeria and a strong performance in Francophone Africa, which saw revenues accelerate to 17.0 percent in the nine months.”

In Nigeria, revenue grew by 50.4 percent in constant currency, largely driven by continued strength in the demand for data services, further supported by the tariff adjustments. The constant currency revenue growth was driven by ARPU growth of 39.6 percent and customer base growth of 7.8 percent.

“In reported currency, revenue grew by 52.1 percent to $1,123 million, with Q3’26 revenue growth accelerating to 70.9 percent compared to constant currency growth of 52.9 percent.

“Significantly higher reported currency growth during the quarter compared to constant currency growth was due to the appreciation in Nigerian naira from a weighted average NGN/USD rate of 1,627 in Q3’25 to NGN/USD 1,456 in the current quarter,” it disclosed.

Insights from Airtel’s financials revealed that voice revenue in Nigeria grew by 35.8 percent in constant currency, driven by voice ARPU growth of 26.0 percent, reflecting the tariff adjustments earlier in the year.

Data revenue also grew by 65.4 percent in constant currency as a function of both data customer and data ARPU growth of 8.0 percent and 49.7 percent, respectively. Data usage per customer increased by 26.2 percent to 10.7 GB per month (from 8.4 GB in the prior period), with smartphone penetration increasing 4.6 percent to reach 54.1 percent. Smartphone data usage per customer reached 13.4 GB per month compared to 11.2 GB per month in the prior period.

Sunil Taldar, chief executive officer, said these results highlight the strength of our strategy, with strong operating and financial trends across the business.

He added that “During the quarter, we accelerated investment to enhance coverage and data capacity while also expanding our fibre network. Coupling this investment with innovative partnerships strengthens our customer proposition and positions us to capture the considerable growth opportunity across our markets.

Digitisation, technology innovation, and embedding AI in our processes will also optimise the customer experience with increased digital offerings and closer integration of GSM and Airtel Money services, allowing us to unlock the strong demand across our markets.

Smartphone adoption continues to increase with a penetration of 48.1 percent, and we are seeing solid progress in the development of our home broadband business, reflecting the need for reliable, high-speed connectivity across our markets.

“Our push to enhance financial inclusion across the continent continues to gain momentum with our Mobile Money customer base expanding to 52 million, surpassing the 50 million milestone.

Annualised total processed value of over $210 billion in Q3’26 underscores the depth of our merchants, agents, and partner ecosystem and remains a key player in driving improved access to financial services across Africa. We remain on track for the listing of Airtel Money in the first half of 2026.

“Disciplined execution on cost efficiency, alongside accelerating revenue growth, has enabled another sequential improvement in our quarterly EBITDA margin to 49.6 percent, underpinning constant currency EBITDA growth of 31 percent, and we remain focused on driving further incremental margin improvements.

“Our strategic priorities remain clear: to continue investing in best-in-class connectivity, accelerate financial inclusion through our mobile money platform, and deliver an exceptional customer experience. These results reinforce our confidence in the long-term potential of our markets and our ability to create value for all our stakeholders,” he added.


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