Telecom
MainOne’s SME-In-A-Box, Solution to SMEs Connectivity Issues

MainOne, a leading provider of telecom services and network solutions for businesses in West Africa, recently launched an all-important one-stop-shop solution for small and medium enterprises (SMEs) in Nigeria.
Dubbed “SME-In-A-Box”, the solution is a bundled service specifically designed to provide high speed internet, crystal clear fixed voice and other value added services to small and medium enterprises in the country.
The solution is a simple to use, plug-and-play service that helps SMEs drive business growth, improve operational efficiency and become more productive in the ever evolving and competitive business landscape without compromising quality and value for money.
The SME-In-A-Box service helps to solve the communication needs of SMEs enabling them focus on their core business with confidence of a solution that is always on and a committed partner that is available 24/7/365 to provide support and guidance. Customers also enjoy a robust, reliable and secure service that ensures business continuity.
What differentiates MainOne’s SME-In-A-Box is its uniqueness and ability to deliver custom made solutions to customers based on their varying business needs.
It is a one-stop-shop solution offering customers a combination of multiple affordable service options, a unified accounting, internet burstability at no extra cost, superior quality voice calls to local and international destinations and excellent support tied to Service level agreements.
The solution expresses MainOne’s commitment to continually drive innovation by bridging the digital divide that exists within the SME space and enabling them gain access to the same quality of service experience available to larger businesses, at affordable costs.
The service was initially available in Ikeja and Apapa and has now been extended into Victoria Island, Ikoyi, Marina, Surulere and Yaba with further planned expansion into other business areas within the Lagos metropolis.
Users’ Perception About SME-IN-A-BOX
Users of SME-In-A-Box today cut across various sectors of the economy, such as hospitality, oil & gas, education, professional services firms.
Responses from MainOne customers who adopted the SME-In-A-Box solution during interview with Nigeria CommunicationsWeek show that they (the customers) are happy using the service to drive their business operations. Due to the reliability of the internet service, majority of them said that they are beginning to sign up for additional services.
Remi Okegbenro, an IT consultant with Essay Holdings, said the Company switched to SME-In-A-Box once it was introduced and has recommended the solution to different clients.
“Since we adopted the solution we have not had major challenge except for the inevitable downtime, and they have a good support team that follows up almost immediately you alert them. I have been recommending them to other customers too. I have been using their radio connection for over three years now. So when they introduced the SME-In-A-Box, we switched to it. In terms of cost it depends on your own subscription and usage, but what I am paying is not too much. “
Tolulope Akinfire, Commercial Officer of Power Gas, said that they adopted the solution four months ago to leverage on the internet experience offered by MainOne’s broadband solutions. “Since we have been using the SME in a Box solution, the downtime periods have been very minimal and the most impressive is MainOne’s response time. They leave no stone unturned to see that the network is working efficiently. Before adopting MainOne we had a network we were using, but we are satisfied with the experience we are getting now, due to the fact, it has improved our operations too and internet experience.”
Cost Efficiency
On the cost efficiency, Ikechukwu Anumba, partner, Peritus Technologies, said although no operator offers 100% uptime, they were satisfied with the “very minimised downtown” SME-In-A-Box offers with fair cost implication.
According to him “We activated it about three months ago. It works very well; but nothing is perfect as it has very minimized downtime. Even when that happened I was called by the operator. In other words, we didn’t even notice the issue was going on till they called us; this stresses their proactive response process”. On the cost, he said, “The pricing is fair compared to trying to subscribing to foreign solutions at the present economic realities. There are some companies that are supposed to renew their subscriptions abroad, but are trapped in the midst of depreciating Naira and dollar scarcity”.
MainOne Continues to Support SMEs
Speaking to Nigeria CommunicationsWeek on the solution, Adeyemi Tanimomo, Product Manager, Value Added Services, MainOne, said that the support teams are ready to go the extra mile to ensure timely resolution of complaints from the clients.
“As an organization that is committed to continuous improvement, MainOne has continually engaged with the customers to ensure their optimum satisfaction through cost saving services.
What can a Customer get for subscribing to SME-In-A-Box?
The service offers both dedicated and contended internet offering, fixed voice lines and other value added services such as business productivity suites to help SMEs grow. The service is suitable for SMEs who desire to take their business off the ground, move to the next level and stay ahead of competition”, he said
Conclusion
It is Nigeria CommunicationsWeek’s understanding that as small businesses are increasingly viewed as key drivers of the economic growth, playing a very vital role in alleviating poverty and providing job opportunities for a nation, this SME in a Box service is commendable in view of MainOne’s commitment to enable them (SMEs) increase market efficiency, ensure rapid scalability and expedite their growth.
Telecom
ATCON Seeks Stiffer Penalities to Deter Infrastructure Attacks, Vandalism

Association of Telecommunications Companies of Nigeria (ATCON) has warned that weak penalties under Nigeria’s Critical National Information Infrastructure (CNII) policy are undermining efforts to protect telecoms assets.

Tony Emoekpere, president, ATCON, made this known in an interview with the News Agency of Nigeria (NAN) in Lagos while calling for urgent legal reforms to strengthen enforcement.
Emoekpere said that although offenders are being apprehended and prosecuted, the current framework was failing to serve as a deterrent.
NAN reports that Nigeria’s Designation and Protection of Critical National Information Infrastructure (CNII) Order 2024, signed by President Bola Ahmed Tinubu, provides the country’s main legal framework for safeguarding critical Information and Communication Technology (ICT) infrastructure against vandalism, sabotage and theft.
The Order, anchored on the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, classifies assets such as telecom towers, fibre-optic cables and data centres as critical national infrastructure requiring enhanced protection.
“People are being caught, but the offences are still treated as petty crimes.
“That limits the impact. CNII needs stronger legal backing such as an Act or executive order to give it more teeth,” the ATCON president said.
He said that the group was actively supporting the implementation of the CNII policy in collaboration with security agencies, stressing that telecom infrastructure remained critical to national security and economic growth.
The ATCON president also reaffirmed support for the Federal Government’s “Project Bridge,” aimed at expanding connectivity across the country, but identified right-of-way approvals across states as a major bottleneck.
According to him, because telcos have to engage multiple states, it is slowing things down but efforts are ongoing to address it.
On service quality, he said operators are struggling to keep pace with rising subscriber numbers and increasing data demand, despite recent tariff adjustments.
“The challenge is not that nothing is being done—investments are ongoing. But demand is growing even faster, and operators are constantly trying to catch up,” he said.
Emoekpere added that subscriber migration between networks and shifting usage patterns are placing additional pressure on certain operators, contributing to service fluctuations.
He, however, assured customers that efforts are ongoing to improve network performance.
“We value our subscribers, and everything is being done not just to maintain, but to improve service delivery,” he said.
The telecommunications sector has consistently identified infrastructure vandalism as a major challenge affecting service delivery and operational costs.
Industry stakeholders say the CNII Order is expected to strengthen the protection of telecom assets and improve quality of service for consumers, following years of rising attacks on infrastructure across the country.
Data from operators show that fibre-optic cable cuts remain one of the biggest threats to telecom operations.
However, in spite of the Order, Nigeria recorded 1,883 fibre cuts in the first quarter of 2026, while between January and August 2025, about 19,384 incidents were reported nationwide, averaging more than 2,400 monthly cases.
MTN Nigeria alone reported 9,218 fibre cuts in 2025, compared with 9,000 in 2024 and 6,000 in 2023, highlighting the increasing scale of the problem.
The sector has also faced widespread theft of generators, batteries and other power assets used to keep telecoms sites operational.
In 2025, criminals reportedly stole 656 critical power assets, including 152 generators and 504 batteries, while telecom operators lost an estimated ₦27 billion nationwide within a 12-month period due to infrastructure damage.
Industry reports further indicated that 577 network outages recorded in the first quarter of 2026 were directly linked to vandalism of telecoms infrastructure.
(NAN)
Telecom
Airtel Africa Profits Hit $813m on Strong Nigerian Operations Performance

Airtel Africa has delivered a landmark financial performance for the 2026 fiscal year, characterized by record-breaking customer acquisitions, a massive leap in profitability, and a definitive shift toward a data-centric business model.

Driven by disciplined execution, and a robust digital strategy, the Group saw its Profit After Tax skyrocket to $813 million, up from $328 million in the previous year. This surge was underpinned by a 29.5 per cent increase in reported revenue to $6.4 billion, fueled largely by a 47.5 per cent growth explosion in the Nigerian market following strategic tariff adjustments.
Airtel Africa in its financial result for the year March 31, 2026, noted that the year was defined by a shift in how consumers interact with the network. Expectedly, data revenues have become the largest component of Group revenue, growing by 35.2 per cent in constant currency, which further lifted the firm’s performance. The customer base grew by 10.5 per cent to 183.5 million, the highest net additions in the company’s history.
On the network, smartphone penetration hit nearly 50 per cent, with 91 million users now utilizing high-speed data.
The mobile money ecosystem handled an annualised transaction value of over $215 billion in Q4’26. Customer engagement surged as the platform evolved into a primary financial hub for 54 million users.
Despite global inflationary pressures, Airtel’s cost-efficiency programmes pushed EBITDA margins to an all-time high of 50.3 per cent in the final quarter. This operational strength allowed the company to accelerate its infrastructure rollout, adding over 3,250 new sites and expanding its fiber network to nearly 82,000 km.
“This year delivered a very strong performance across both operating and financial metrics,” said Chief Executive Officer, Sunil Taldar, adding, “Adoption of new digital technologies and AI has been pivotal in unlocking growth opportunities and driving efficiencies, enhancing customer experience through site-level network optimization and streamlined onboarding.”
Airtel’s balance sheet has significantly de-leveraged, with leverage improving to 1.8x. This financial health has translated directly into shareholder value. The Board recommended a final dividend of 4.26 cents, bringing the full-year total to 7.1 cents, a 9.2 per cent increase.
While geopolitical developments have shifted the timeline, the company remains committed to an IPO for Airtel Money in the second half of 2026.
On future investment, the firm’s Capex guidance for FY’27 has been raised to $1.1 billion, focusing on 5G readiness, home broadband, and data centers.
While the outlook remains bullish, Taldar noted that rising energy costs due to geopolitical events may create near-term margin pressure. However, the Group intends to offset these through intensified cost-management and the continued scaling of its digital infrastructure.
Telecom
Unity Bank Disburses N500m Loan Facility to Support Small Traders

Unity Bank Plc says it has disbursed over N500 million through its Shop Collateralised Facility (SHOCOF) to support small-scale traders and shop owners across Nigeria.

Unity Bank
The bank said the initiative was part of its efforts to promote Small and Medium Enterprises (SMEs) and strengthen support for operators in the informal sector.
In a statement, Unity Bank described SHOCOF as an innovative loan product designed to improve access to finance and drive financial inclusion among underserved business owners.
According to the bank, the facility was initially introduced as a targeted intervention for traders in Southeast Nigeria before expanding nationwide following strong acceptance and demand.
Under the initiative, eligible customers are allowed to use their shops as collateral to access credit, eliminating the stringent collateral requirements associated with conventional lending models.
The bank said the product leverages the commercial value and relative stability of fixed business locations to simplify access to financing for traders.
It added that the facility provides working capital support to enable beneficiaries restock goods, increase inventory turnover, improve cash flow, and respond more efficiently to market demands.
Speaking on the impact of the product, Group Head, Risk Management, Unity Bank, Mr Olusegun Oladipo, said the bank developed SHOCOF to address financing challenges faced by businesses in the informal sector.
“SHOCOF was created to address a critical gap within the small business ecosystem by providing access to credit through a structure that traders can satisfactorily meet without much ado.
“By recognising the value and stability embedded in their businesses, we have been able to support traders with the capital required to sustain and grow their operations,” he said.
Also speaking, Divisional Head, SME and Retail Banking, Unity Bank, Mrs Adenike Abimbola, said the expansion of the initiative nationwide reflected the bank’s commitment to providing practical financial solutions for small business owners.
“What started as a targeted intervention in the Southeast quickly gained momentum because the product directly addressed the realities of everyday traders,” she said.
The bank noted that more than 80 per cent of small businesses in Nigeria operate informally, with many relying on personal savings and informal borrowing due to limited access to bank credit.
It said SHOCOF was designed to bridge this financing gap by offering a lending model tailored to the operational realities of market traders and shop owners.
Unity Bank reaffirmed its commitment to supporting entrepreneurs through targeted financial products, including its Yanga account package developed for female entrepreneurs.
The bank said expanding access to capital for underserved business segments remains critical to boosting trade, strengthening local economies and driving sustainable economic growth.
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