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Microsoft Delivers Best Cloud Connected Services – Makwane

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Kabelo Makwane, country manager, Microsoft Nigeria
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Kabelo Makwane, country manager, Microsoft Nigeria, holds BComm certificate from the University of KwaZulu-Natal, and MBA from the University of the Witwatersrand.
Prior to his present role as country manager, Makwane served as public sector director in the Microsoft South Africa subsidiary.
He had worked as the regional sales manager, Cisco Systems; portfolio sales executive, Unisys; product manager/account manager, Datacentrix and software and media product manager, Storgate Africa.
Makwane in this interview with peter ugwu, said it was a time when Microsoft can achieve real economic impact in the country based on its focus on unlocking the economic opportunities of Africa.

Microsoft’s Contribution to the Paradigm Shift in Operations of Organizations
In a mobile-first, cloud-first world, Microsoft is committed to delivering the best cloud connected services on every device. 
For more than two decades, Microsoft Office has been the chosen productivity tool for consumers and businesses alike. 
Our innovation in mobile and cloud scenarios ensure that Office will be the productivity service of choice for many years to come, alternatives don’t compare.

Microsoft’s Strategy
Our strategy is one that says: We want to be the do more Company that enables people to be more; which essentially means enabling high value activities irrespective of the sector, or whether people are at home, on the move or at work.
I can say that our niche is in human capacity or skills development, retail or services, because we are servicing the spectrum of the entire market.
Sectors like the public, private, consumer or enterprise, have our backing; our broad portfolio of products allows us to do that with comprehensive solution offerings in the experiences we can enable through our proportions.
 
BYOD Era and Helping CIOS Make It Happen
Microsoft helps enterprises address BYOD, so employees can use the devices and services they love and IT can protect company data.
Our approach is more than mobile device management. It starts with employee identity, trust, security and includes devices, apps and cloud services.
While Bring Your Own Device (BYOD) can bring potential benefits to organizations, and it also creates specific challenges, particularly regarding device management, the segregation of data and security.
There must be a balance of establishing clear policies and the right services: Companies in Nigeria need to put the proper device management systems and infrastructure in place to ensure that their company is not put at risk and at the same time benefit from a more engaged and motivated workforce by making devices and company services conveniently available.
Further, policies need to be implemented to ensure workers are using devices and services that will best enable them to do their jobs effectively.
 
How Has Microsoft Contributed to Skills Development in Africa
This is one of biggest focal areas, because it is typically the biggest challenge we see in unleashing and realizing the potential of the Nigerian and Africa’s ecosystem.
Broadening the skills pool is something very core to our strategy for Africa. One of the key pillars of our investing in Africa is creating 21st Century skills and those that are exportable, at par with any other skills globally.
What are we doing right now? We have launched an internship program; we have 17 interns in our Lagos office on a twelve month program.
We are planning to expand the program. These interns may not all end up only employed by Microsoft. We will make them available once they sort of on top of their program.
They will be available to our channel partners or customer who wants to employ them, because they would have become highly skilled.
We are partnering broadly with over 2000 partners in identifying strategies in which we can drive partner enablement to broaden the skills pool.
We will continue to build capacity for these partners to continue to deliver to clientele throughout the Nigerian market.
The other thing we look at is how do we tap into the academic institutions and partner with them. For example in Anambra State, we are setting up ICT Academics together with the Academic Institutions in conjunction with Anambra state.
These are ongoing projects. Essentially, we are looking at ways in which we can expand these projects to reach more youth.
In looking to reach as many people as possible the downstream economic impact could become more evident.
 
Various Programmes under 4afrika Initiative and their Impact
Microsoft and its partners work closely with organizations and people across Africa to fully harness the power of innovation to meet the needs of our countries and communities.
Through flexible solutions, programs and partnerships and a business model that puts people first.Our objective isn’t innovation for innovation sake, but innovation that make real impact for a better Africa.
A year after the launch of this initiative, in terms of collective African impact, we have not only laid much of the groundwork for what we will do in 2014 and beyond, but we have also successfully rolled out four White Spaces projects to provide low-cost, solar powered broadband to communities in Ghana, Kenya, Tanzania and South Africa, not just that, we have signed cooperation agreements with four innovation hubs in Africa, including CcHUB in Nigeria, DTBi in Tanzania, iHub& m:lab in Kenya, and AfriLabs, the pan-African hub network. CcHUB is Nigeria’s first innovation lab and pre-incubation space designed to catalyze creative social technology ventures.
Also, we kicked off the 4Afrika Scholarship Program providing 1,000 scholarships to young African students through our partnerships with the University of the People (online university) and Regenesys Business School (South Africa).
Microsoft further introduced the 4Afrika Advisory Council to ensure the 4Afrika initiative does in fact help Africa become and remain globally competitive for the benefit of Africa’s people.
We also announced additional four youth members to address issues facing youth in Africa, one of which is from Nigeria (Chude Jideonwo).
Today, we have provided innovation grants (seed funding via Microsoft Ventures as well as technical support and mentorship via 4Afrika) for five African startups including access.mobile LLC, Africa 118,  Gamsole, Kytabu and Save & Buy, two of which are Nigerian (Gamsole and Save &Buy) .
Through the 4Afrika Interns, we have engaged over 17 interns from Nigeria to work with the Microsoft setup locally. With the aim to give them exposure to world class skills and the opportunity to better equip themselves.
The Initiatives Will Spark Intellectual Property Developments, But The Issues Of Rights And Protection, How Is Microsoft Faring In This Regard?
As a corporate entity we are working with regulatory institutions locally to provide an enabling environment for innovations and protection of their rights on their inventions, we’ve also embarked on some awareness creation campaigns through our “Play It  Safe” Campaign to further drive home our message of the need to protect the rights of Intellectual Property.

Nigeria’s Rebased Economy
Perhaps, the most imposing revelations emerging from the rebasing result is the fact that the structure of the Nigerian economy is changing.
The economy is now shown to be driven largely by the services sector, which accounts for 53 percent of the GDP (vs. 29% pre-rebasing).
For the ICT Industry we see a situation where Cloud adoption in Nigeria is expected to grow from 36% to 80% by end of 2014 and with a purported $50 B foreign investment into the ICT sector from International organizations, we would continue to see the IT industry in Nigeria soar in the months.


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Identy.io Targets Nigeria, Kenya in Its Africa Expansion Strategy

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Nigeria and Kenya are the next target markets for Identy.io, a global provider of digital identities, as it expands into Africa. Facial, fingerprint, and palm identification are among the safe, mobile biometrics that the company specialises in.

According to Indenty.io, its platform runs locally on smartphones, eliminating cloud storage while maintaining security and privacy.

It goes to say this is achieved by leveraging standard smartphones for fingerprint and face scans, the company aims to bridge the continent’s digital divide, where a significant number of adults still lack basic identification.

To spearhead this rollout, the firm has appointed a specialised regional leadership team, including industry veterans from Nigeria’s Bank Verification Number programme, to integrate their automated Biometric Identification System into national digital public infrastructure.

The company says the significance of this move lies in the departure from traditional, “clunky” biometric models.

Historically, digital ID enrollment in Sub-Saharan Africa has been throttled by the high cost of specialised scanners and the logistical nightmare of deploying them to rural areas.

Identy.io notes that its approach shifts the heavy lifting to mobile software.

Identy.io is positioning itself to capture a market the World Bank’s Identification for Development initiative identifies as critical for financial inclusion.

If successful, this could accelerate government-to-person payments and healthcare access in regions where coverage currently sits below 70%.

“We are transforming the traditional industry model, which often relies on expensive and inflexible digital infrastructure,” says Antony Vendhan, Co-founder of Identy.io. “This allows our clients to reach underserved communities by providing individuals with multimodal access to secure their digital identities.”

The company will face established players like IDEMIA and Thales, who have long dominated government contracts.

Furthermore, Identy.io will face competition from up-and-coming regional fintech identity firms such as Smile ID, which already has a significant presence in Know Your Customer services throughout Africa.

To gain an edge, Identy.io has aligned itself with Modular Open Source Identity Platform (MOSIP).

By being listed on the MOSIP marketplace, the company says its tech becomes “plug-and-play” for governments building open-source national ID systems, a growing trend among nations wary of “vendor lock-in.”

While the primary focus remains on Nigeria and Kenya, Identy.io’s long-term roadmap includes a phased rollout to other emerging markets.

 


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Russia Blocks WhatsApp, Pushes State App Max as Alternative Amid Telegram Clampdown

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Russia has confirmed the blocking of popular messaging platform WhatsApp, directing its citizens to switch to the state-backed Max messenger, in a move escalating restrictions on foreign digital services.

Russia Blocks WhatsApp, Pushes State App Max as Alternative Amid Telegram Clampdown

Russia

The decision, announced by Kremlin spokesperson Dmitry Peskov on Thursday, stems from WhatsApp’s parent company Meta’s alleged failure to comply with Russian laws, though specifics were not disclosed. This action follows days after authorities intensified curbs on Telegram, another widely used app among millions, including military personnel, officials and state media.

Peskov described Max as “an affordable alternative on the market for citizens, a developing national messenger,” emphasising its role in replacing non-compliant foreign platforms. WhatsApp, owned by Meta—which also operates the already banned Facebook and Instagram—responded sharply, accusing Moscow of attempting a full block to force users onto a “state-owned surveillance app.” The company stated: “Trying to isolate over 100 million users from private and secure communication is a backwards step and can only lead to less safety for people in Russia,” vowing continued efforts to reconnect users.

The block is not isolated. Earlier this week, Roskomnadzor, Russia’s communications regulator, announced further restrictions on Telegram for refusing to remove “criminal and terrorist” content, throttling its performance nationwide. Telegram founder Pavel Durov countered that such pressures would not deter the platform’s commitment to “freedom of speech and privacy.” This builds on prior measures, including August 2025 restrictions on video and voice calls on both WhatsApp and Telegram to combat criminal activity, which WhatsApp then decried as access limits.

Max, developed by VK and launched in beta in March 2025, positions itself as a WeChat-like super-app with messaging, voice/video calls, group chats up to 1,000 users, cloud storage, end-to-end encryption for private chats, payments via Russia’s Faster Payment System, and integrations for government services and identity verification. Since September 2025, it has been pre-installed on all new smartphones, tablets and smart TVs sold in Russia, alongside the RuStore app store, as part of a broader “sovereign internet” strategy to monitor communications and replace Western tech amid geopolitical tensions.

Users report partial WhatsApp access via VPNs, but Russian authorities have ramped up countermeasures, restricting 439 VPN providers and enacting a September 2025 law banning ads for bypass tools while deeming VPN use an “aggravating circumstance” in crimes. Fines for individuals deliberately accessing blocked content via VPNs reach 5,000 rubles (about $64). Critics warn these steps enhance state surveillance, while state media insists Max requires fewer user data permissions than rivals.

The clampdown reflects Moscow’s long-running push for digital control, with over 60 percent of VPN users previously accessing banned social media. As Russia promotes domestic alternatives, the moves could reshape communication for its 100 million-plus messaging users, raising global concerns over privacy and internet freedom.


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Nigeria Market Powers Jumia’s Momentum as E-commerce Platform Demand Accelerates

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Nigeria powered Jumia Technologies AG’s strongest growth in 2025, cementing its position as the company’s most important market as rising consumer demand, SME activity and logistics expansion boosted performance across the e-commerce platform.

In the fourth quarter of 2025, Jumia’s Nigeria operations recorded a 50% year-on-year increase in Gross Merchandise Value (GMV) and a 33% rise in orders. The performance highlighted growing adoption of online shopping and Jumia’s increasing relevance to African consumers.

Nigeria’s momentum helped drive 36% year-on-year GMV growth and 34% revenue growth across the group in the quarter, alongside a 26% increase in quarterly active customers. Growth was supported by stronger customer retention and higher order frequency.

Beyond sales growth, Jumia said its Nigeria operations are delivering wider economic impact. The platform supports thousands of local SMEs, enabling them to reach customers nationwide, while continued investment in fulfilment centres and last-mile delivery is creating income opportunities for logistics partners and sales agents.

Efficiency gains were also evident. Fulfilment costs per order declined 12% year-on-year, contributing to a 39% reduction in operating losses and a 47% drop in adjusted EBITDA losses in the fourth quarter. Cash used in operating activities fell sharply to $1.7 million, compared with $26.5 million a year earlier, while liquidity stood at $77.8 million at year-end.

Temidayo Ojo, Chief Executive Officer of Jumia Nigeria, said the results reflect growing trust from consumers and businesses. “Nigeria is central to Jumia’s growth,” Ojo said. “Each order supports local sellers, delivery partners and jobs, while improving access to affordable products for consumers.”

For the full year, Jumia reported 14% GMV growth and 13% revenue growth, with losses narrowing significantly. Looking ahead, the company expects Nigeria to remain a key growth driver as it targets 27–32% GMV growth in 2026 and aims to reach adjusted EBITDA breakeven by the fourth quarter of 2026.

 


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