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Microsoft, IICD Aim to Bridge Gap for Job Seekers, Others

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Microsoft Ghana on Friday, in partnership with the International Institute for Communication and Development (IICD) launched the TizaaWorks online platform, which will be a national one-stop online hub for employability and entrepreneurship.

With the World Bank reporting that 65% of Ghanaian youth are unemployed, the platform aims to equip young graduates and school-leavers with the right hard and soft skills to bridge the skills gap and secure first-time job opportunities, in addition to providing career guidance and resources for those wanting to build their own businesses.

The TizaaWorks platform is a Microsoft YouthSpark and Microsoft 4Afrika Initiative.

“Technology can empower young people to make a vital contribution to their community and our world.  We hope that this platform serves as a bridge, connecting Ghana’s young people to the tools, resources and people they need to find the fulfilling careers they deserve.” said Brad Smith, General Counsel and Executive Vice President, Legal and Corporate Affairs, Microsoft.

 Although there are several employment resources for Ghanaian youth, many do not know where to find them. TizaaWorks aggregates the best, ensuring access to rich e-content and exposing youth to the various learning and training organisations that can help them realise their career aspirations.

Offerings include, Plan your career – career counselling, job market info and stats; get trained – mentor matching, IT training, entrepreneurship, CV writing, soft & language skills; find a job – job matching tool; entrepreneurs – Start-up training, funding tools, social entrepreneurship and free-lance opportunities and get engaged – Community-based networking platform for users to share ideas and volunteer opportunities.

Gallup World Poll data indicates that African governments currently only employ around 14 million people aged 15-29, which corresponds to about 5% of Africa’s population in this ‘youthful’ age group.

In Ghana, many young people who cannot find employment in the public or private sector end up working in the informal sector in low quality jobs.

Research conducted by the African Development Bank shows that it is very difficult to get out of the informal sector, unless one pursues entrepreneurship opportunities.

Private companies are instrumental to curbing youth unemployment, but at the same time youth face a shortage of skills.

Microsoft’s aim through the platform is to match the right skills to appropriate jobs, and equip youth with the necessary training, tools and knowledge required to succeed in their desired job.

In a technologically-driven world, softer skills are also often overlooked.

The platform offers hundreds of soft skills training courses to equip youth with the best possible opportunity to land their dream role.

“The TizaaWorks platform is critical for expanding IICD’s impact in supporting Ghanaian youth in smart learning, working, and earning. Thanks to TizaaWorks, our programs that build market-driven digital skills and help youth find employment and start their own IT-related businesses can reach out to a much wider audience, beyond our physical presence,” said Martine Koopman, Ghana country manager, Global Advisory Services Manager for IICD. “With the current online platform, physical programs and the upcoming mobile version of TizaaWorks, any young person in Ghana will be able to access information and services enabling them to become more employable.”

Employability Platforms are being rolled out in collaboration with key local partners across Middle East and Africa as part of Microsoft’s YouthSpark and 4Afrika Initiatives.

The plan is to have 25 platforms across the region by the end of FY15, including thirteen in Africa: Algeria, Angola, Botswana, Egypt, Ghana, Ivory Coast, Kenya, Libya, Madagascar, Mauritius, Morocco, Mozambique, and Nigeria within Africa.

Microsoft aims to reach a target of seven million youth across the Middle East and Africa, and create 96, 000 job opportunities and 200,000 new entrepreneurs by the end of 2015.

Microsoft has been operating in Ghana for 10 years, and continues to recognise the long-term growth opportunities in the country.

Through its programs in Ghana, Microsoft has trained 15, 000 teachers; reached over one million students; created over 1, 800 jobs, and supported 35 successful startups in Ghana.

One of Microsoft’s core projects in the country is its partnership with the Ghanaian Ministry of Education and the British Council, to set up ICT hubs in local schools and communities to accelerate digital literacy across the country.

Falling under a regional project called Badiliko, 17 digital hubs have been created in Ghana and Microsoft has trained 26 local Master Trainers who are serving as Digital Ambassadors and School Leader Facilitators in the hubs, helping over 1,700 people in Ghana become trained to date.


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E-Business

FG Bans Use of Gmail, Other Personal Emails for Civil Service Operations

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Federal government has banned  the use of personal email accounts, such as Gmail, Yahoo Mail, or Hotmail, for official public-sector transactions, mandating that civil servants transition to a secure, institutional digital platform.

FG Bans Use of Gmail, Other Personal Emails for Civil Service Operations

This ban requires all government officials to use secure institutional platforms with the approved .gov.ng domain to safeguard sensitive data.

The announcement was made in Abuja by Didi Esther Walson-Jack, head, the Civil Service of the Federation, during a digital transformation summit held to celebrate the 20th anniversary of Galaxy Backbone.

According to Walson-Jack, the government has activated more than 115,000 official GovMail accounts to ensure that communication within the federal civil service remains secure, professional, and easy to track.

She said government activities should no longer rely on personal email services or informal channels that make record-keeping difficult.

The Head of service explained that official information must remain within government systems even when an officer leaves a position.

This, she said, will help preserve important records and prevent the loss of government information tied to individual workers.

The Head of Service also disclosed that the Federal Government achieved a major target by completing the digitalisation of work processes across all 38 federal ministries and extra-ministerial departments before the end of December 2025.

She described the development as proof that reforms can succeed when there is clear leadership and commitment from government institutions.

According to her, the achievement shows that the civil service is capable of adapting to modern methods of operation.

Walson-Jack recalled that in the past, government files could easily be delayed, misplaced, or trapped in lengthy approval processes.

She said the shift to digital systems now makes it easier to monitor documents, improve accountability, and measure progress in government operations.

Walson-Jack added that the paperless civil service initiative is aimed at making government work more efficient by cutting delays, reducing unnecessary bureaucracy, improving transparency, and allowing records to be retrieved and processed faster.

 


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Payaza Launches AI-powered Storefront Platform to Drive Cross-border Commerce

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Payaza Africa Limited has launched Shopaza, an artificial intelligence-powered e-commerce platform designed to help African businesses and merchants sell products and receive payments more efficiently across multiple markets.

The platform, unveiled in Lagos, is aimed at simplifying cross-border commerce by providing merchants with integrated payment infrastructure, AI-enabled business tools and access to international markets through a single platform.

According to the company, Shopaza is available across 23 countries in Africa, North America and Europe, where Payaza currently operates, offering businesses a scalable platform to manage online sales and payments.

Speaking at the launch, Seyi Ebenezer, Chief Executive Officer of Payaza Africa, described Shopaza as a major step toward unlocking Africa’s commerce potential.

“Africa’s commerce potential has always been there. What was missing was the infrastructure to unlock it.

“At Payaza, we have spent years building the payments backbone that businesses across this continent rely on. Shopaza is the natural next step, taking everything we have built and putting it directly in the hands of merchants who deserve better tools, better access, and better opportunities.

“Today, we are not just launching a product. We are making a statement that African businesses can compete and win on a global scale. Shopaza is live in 23 countries. The infrastructure is ready, the vision is clear, and we are just getting started,” he said.

Also speaking, Sola Ashiru, Group Head of Marketing and Communications at Payaza Africa, said the platform was developed after a comprehensive assessment of the African e-commerce landscape.

“We studied the African e-commerce ecosystem carefully and identified three critical gaps holding merchants back: limited access to AI-powered tools, weak payments infrastructure, and a broken settlement process. Shopaza was built specifically to close those gaps.

“This is not a rushed product; it is a well-thought-out solution to the most persistent pain points in African commerce today. While we are launching in Nigeria, our operational footprint already spans Africa, North America, and Europe.

“We have also established partnerships with local entities across key markets to drive grassroots adoption. Ultimately, we have solved an African problem, and Africans need to know about it,” he said.

Ashiru further explained that Shopaza offers an all-in-one solution designed to simplify selling and accelerate business growth for merchants.

“The platform features AI-powered onboarding and smart selling tools that enable users to set up quickly, manage storefronts with ease, and optimise pricing and product listings for improved performance.

“Shopaza also provides free, integrated marketing tools to boost visibility and help merchants attract and retain customers without additional costs,” Ashiru noted.


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NIPOST Plans Digital Postcodes for Every Building in Nigeria

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Nigerian Postal Service (NIPOST) has reaffirmed its commitment to implementing a National Digital Postcode System to assign a unique digital address to every addressable building across the country.

NIPOST Plans Digital Postcodes for Every Building in Nigeria

Speaking at the unveiling of the Post Code Delineation Model Validation 2026 in Abuja, Tola Odeyemi, postmaster general and chief executive officer, NIPOST, said the initiative would establish a machine-readable standard location-address framework for buildings nationwide.

“Postcode is basically a framework used to have a machine-readable standard location address for every addressable building in Nigeria,” Odeyemi said.

She explained that the project would place Nigeria among the first countries in Africa to develop a postcode system down to the unit level, ensuring that each standing building is assigned a unique code.

According to her, the digital postcode system is expected to enhance service delivery, logistics operations, emergency response, and national planning by improving the identification of locations across the country.

Odeyemi noted that the diversity of Nigeria’s geography necessitated different approaches to address mapping and postcode allocation.

“Nigeria is a large country. We have all the way from the top of Nigeria, which is almost like the Sahel, to the Savannah, to the Middle Belt, to the tropical South and even to the riverine areas.

“The logic that will work for Jigawa is not the same logic that will work for Bayelsa because they have completely different geographical expressions, density of buildings, population distribution, and topography,” she said.

She said the postcode delineation process was designed to ensure that postcode boundaries align with existing administrative structures and do not overlap local government boundaries.

“Delineation has to make sure the postcode does not pass administrative boundaries, and it must not go across two local government areas,” Odeyemi stated.

The NIPOST boss further explained that the validation exercise involves testing aerially mapped polygons against actual settlement patterns and geographical realities in different parts of the country.

“To test the polygons we have drawn aerially, we must ensure they accurately reflect realities on the ground. For example, the density of buildings in Lagos, particularly in Mushin, is very different from the density of buildings in Abuja. We are making sure that density maps and topographical features are properly captured for each state in Nigeria,” she said.

She described the Post Code Delineation Model Validation exercise as a critical stage in the agency’s broader digital addressing initiative, which seeks to create a comprehensive and standardised postcode framework for the country.

Nigeria has long grappled with an inefficient addressing system, making it difficult to accurately identify locations for postal services, logistics, emergency response, and public planning.

NIPOST’s National Digital Postcode System is part of efforts to create a standardised and technology-driven addressing framework that assigns a unique code to every addressable building in the country.


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