E-Business
Millennials Growing Africa’s Mobile Economy

In many respects, Africa is on the cusp of a new dawn. Never in the history of the continent has technology and society had such a close relationship as we see it today, as the activities of citizens, companies and governments continue to generate information and data at a rate unforeseen in human history.
Data is poised to be the next most valuable natural resource, and from all indications, Africa is not prepared to be left behind in the emerging data-driven global economy. The combination of data and the mobile culture will be a key competitive advantage for citizens, companies, national and sub-national governments in Africa, fueling vast economic growth and societal progress.
Recent studies show reveal that 80% of all the data in the world was created in past three years. This is one of the reasons why two-thirds of IBM’s technology research’s work is now devoted to data, analytics and cognitive computing.
There will also be a three-fold increase in data-transmitting transistors per human by 2017. Humanity currently generates about 2.5 quintillion bytes of data from a variety of sources daily – from emails, blogs and climate information to posts on social media sites, and purchase transaction records to healthcare medical images. Africa’s share of this global data mix is bound to be significant, especially as mobile communications adoption and internet usage on the continent continues to grow.
Close to 70 per cent of Africa’s population now comprises of millennials – many of whom have grown up seeing mobile devices as a normal part of everyday life. As the region’s future decision-makers, customers, and constituents, these millennials will be major stakeholders in the success of both Africa’s businesses and governments – from hiring top talent to ensuring satisfaction with public services.
The millennial generation in Africa and elsewhere have much to contribute when it comes to moving enterprise organizations along the path toward greater mobility – but only if it is empowered to do so. More than 30 percent of millennials globally view work/life flexibility as essential to being engaged at work, according to a recent study by the IBM Institute of Business Values.
Businesses however looking to mobilize their workforce can no longer rely on a top-down approach. Instead, they must enlist the help of their tech-savvy millennial employees and tap into the generation’s inherent understanding of what it means to be truly mobile. In the enterprise space, this manifests itself in two ways – ensuring that millennial employees are armed with the right tools to provide the best possible experience for customers and encouraging their feedback on and involvement with new mobile developments.
Mobility is an enabler for business transformation and a catalyst for innovation. African enterprises which effectively harness the power of mobility will begin to uncover valuable hidden insights that lead to new products and services, gain a deeper understanding of stakeholders’ needs, and benefit from faster transformation and results. The implementation, however, can be an uphill battle for many organizations.
Beyond these peculiar infrastructure challenges in the African environment, employees may also lack the necessary skills and many businesses have yet to implement an effective mobile strategy that ensures accessibility without compromising security. Along with growing security concerns, consumer expectations of mobile offerings also continue to rise, and the pressure is building on organizations to derive and action on the real-time information generated by mobile devices. Millennial employees, however, can help bridge the gap. As organizations explore new ways to leverage the feedback cycle between mobile services and end-users, millennials can assist businesses in creating increasingly targeted experiences to maintain the attention of young consumers.
As the future leaders of change, millennials have a vested interest in the mobility of their employers. And with more millennials flooding the workforce pool, they will continue to prioritize working on mobile devices. In fact, millennials in the Middle East and Africa region are optimistic about their abilities – a recent survey from Telefonica found that 81 percent of the region’s millennials believe they are on the cutting-edge of technology, compared with 75 percent worldwide.
Businesses in Africa can seize this unique opportunity as a way of improving customer interactions. As younger employees are more likely to be on the front line of an organization – perhaps, working as customer service representations, or managing and providing content for brand social media channels. By empowering the employees with direct access to customers – with streamlined access to real-time information – organizations can ensure a better experience for their customers.
We are increasingly living in the era of the Mobile Mentor. When we think of the word ‘mentor’, most people tend to picture a veteran with decades of experience. However, when it comes to embracing mobility, it is the up-and-comers who have the advice to offer. Corporations and governments in Africa can benefit from direct input by millennial employees. By encouraging the feedback of younger employees, businesses can find out exactly what millennials workers and consumers are expecting from new mobile services and gain deeper insight into ways to streamline functionality.
Citibank is an example of a company which has successfully implemented this practice. Its reverse mentoring program pairs senior executives with undergraduates to work together on projects, helping the company stay one step ahead of the top technology trends and laying a foundation for improved recruiting and new talent cultivation and generation.
IBM is also encouraging its millennial employees to join the wider business conversation. Through its Emerging Leaders program, millennials were able to join more than 1500 C-level executives in discussing how to use enabling technologies including mobile, cloud, and Big Data analytics as a competitive advantage. By tapping into the digital wisdom of millennials, organizations can unlock new ways to solve business challenges, enhance productivity and better define the needs and strategic interests of the corporation in the future of the marketplace.
Otiti is Country General Manager, IBM West Africa
E-Business
NIN Enrollment Hits over 136m as New ID Law Takes Effect

National Identity Management Commission (NIMC) has said thet more than 136 million Nigerians and legal residents have been enrolled in the National Identity Database (NIDB).

In a statement on Tuesday, Kayode Adegoke, head of corporate communications, NIMC, said Abisoye Coker-Odusote, chief executive officer (CEO) of the commission, announced the milestone during a courtesy visit to the ministry of budget and economic planning.
In April 2025, NIMC said over 117.36 million Nigerians had been enrolled as of February 28, 2025.
The visit was part of the commission’s ongoing stakeholder engagements with ministries, departments and agencies (MDAs) on the implementation of the NIMC Act 2026.
Presenting the new Act, Coker-Odusote said the legislation repeals and replaces the 2007 NIMC Act, modernising Nigeria’s digital identity ecosystem by positioning the national identification number (NIN) as the country’s foundational identity under the “one person, one identity” policy.
She said the law also establishes NIMC as the root certificate authority for the national digital infrastructure and introduces stronger data protection and cybersecurity measures, as well as digital credentials.
“The Federal Government remains committed to enrolling and issuing NINs to all Nigerians and legal residents within the shortest possible time,” Coker-Odusote said.
She added that NIMC is ready to collaborate with the ministry of budget and economic planning to leverage the NIN for economic planning and national development initiatives.
Speaking during the visit, Abubakar Atiku Bagudu, the minister of budget and economic planning, reaffirmed the federal government’s commitment to the implementation of the NIMC Act 2026.
Bagudu described the legislation as “a transformative milestone” that would strengthen Nigeria’s digital identity ecosystem and accelerate national planning and development.
He commended the NIMC director-general and the commission’s leadership for their efforts in securing the passage of the legislation, noting that it provides “a solid legal foundation for a trusted, secure, and inclusive national identity management system”.
The minister, however, said the true measure of the Act’s success would lie in its implementation and the benefits it delivers to Nigerians.
“The true measure of the Act’s success will lie in its effective implementation and the tangible benefits delivered to citizens,” he said.
Bagudu also called for stronger collaboration across the federal, state and local governments to build public confidence in the national identity system and eliminate the duplication of identity databases across government institutions.
He said the NIN should serve as Nigeria’s single, universally accepted identity standard, supporting efficient service delivery and good governance.
On June 26, President Bola Tinubu signed the NIMC Act 2026 into law, repealing the commission’s 2007 establishing Act.
At the time, Olubunmi Tunji-Ojo, minister of interior, said the legislation would strengthen Nigeria’s legal framework for digital identity management, cybersecurity and secure digital authentication, while reinforcing the NIN as the country’s foundational identity credential under the “one person, one identity” principle.
E-Business
Plateau PCC Collects Nigerians’ Data without Privacy Policy – FIJ

Plateau State Public Complaints Commission (PCC), an agency of the state established to investigate complaints of abuse of office, administrative injustice and other forms of official misconduct is allegedly collecting personal information from members of the public through its website with no privacy policy.

According to investigation by Foundation for Investigative Journalism (FIJ), PCC is falling short of a key transparency requirement under Nigeria’s data protection laws.
FIJ found on Tuesday that PCC collects personal information from members of the public through its website despite providing no privacy policy explaining how that information is collected, processed, stored or protected.
The commission serves as the state’s ombudsman, receiving complaints free of charge against public institutions and private organisations on issues including wrongful dismissal, victimisation and administrative negligence.
Yet, while its online complaint portal requests personal information such as names, phone numbers, email addresses, subject lines and complaint details, visitors are given no privacy notice explaining what becomes of that information after it is submitted.
The omission means visitors are not told why their information is being collected, how long it will be retained, the legal basis for processing it or the rights available to them as data subjects.
WHAT IS THE POSITION OF THE LAW?
The guidelines issued by the National Information Technology Development Agency (NITDA) are explicit: every government website is required to have a privacy policy.
Section 10.4 (i, ii) of the NITDA guidelines mandates all government websites to exercise diligence when collecting personal details or information about visitors on their websites.
The requirement is intended to ensure transparency and accountability in the handling of personal information, allowing visitors to understand why their data is collected, how it will be used and the safeguards in place to protect it.
Similarly, the Nigeria Data Protection Act (NDPA) 2023 requires data controllers to provide privacy notices to individuals before, or at the point of, collecting their personal information.
Such notices are expected to disclose, among other things, the purpose for collecting the data, the legal basis for processing it, the period for which it will be retained and the rights available to data subjects.
Section 27 of the NDPA states:
(1) Before a data controller collects personal data directly from a data subject, the data controller shall inform the data subject of the – (a) identity, residence or place of business of, and means of communication with the data controller and its representatives, where necessary;
(b) specific lawful basis of processing under section 25(1) or 30(1) of this Act, and the purposes of the processing for which the personal data are intended;
(c) recipients or categories of recipients of the personal data, if any;
(d) existence of the rights of the data subject under Part VI;
(e) retention period for the personal data;
(f) right to lodge a complaint with the Commission in accordance with section 46 (1) of this Act; and
(g) existence of automated decision-making, including profiling, the significance and envisaged consequences of such processing for the data subject, and the right to object to and challenge such processing.
Without a privacy policy, visitors have no way of knowing the commission’s data-handling practices or the safeguards, if any, in place to protect the personal information they submit through the website.
At press time, the Plateau State Public Complaints Commission’s website had no privacy policy.
E-Business
FG Suspends New Internet Regulations to Prevent Overlapping Rules

Federal government has directed key digital regulators to suspend the implementation of new rules affecting internet platforms and online intermediaries while it develops a unified national regulatory framework.

Dr Bosun Tijani, minister of Communications, Innovation and Digital Economy
The directive was issued on Tuesday by Dr Bosun Tijani, minister of Communications, Innovation and Digital Economy, after chairing a strategic meeting with the leadership of the Nigerian Communications Commission (NCC), the National Information Technology Development Agency (NITDA), and the Nigeria Data Protection Commission (NDPC).
The minister in a statement, said that the rapid growth of the digital economy has created areas where the responsibilities of the three regulators increasingly overlap, particularly in artificial intelligence, online safety, and data protection.
He said that a coordinated approach is needed to provide regulatory clarity, protect investor confidence, and support innovation.
Dr Tijani noted that as part of the directive, the agencies will temporarily halt the implementation of recently introduced guidelines in these overlapping areas.
However, the Minister said that they will continue to carry out their statutory responsibilities within their respective legal mandates.
Dr Tijani said that a Joint Technical Coordination Committee will now be established to work with industry players, academics, and civil society on a single, coherent regulatory framework.
The minister added that the move is designed to improve coordination across government, create a more predictable business environment, and strengthen Nigeria’s position as a leading destination for digital investment in Africa.
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