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MTN Group Hits 200m Subscribers in 22 Countries

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MTN Group has marked its 200 million subscriber milestone by announcing a bold R200 million initiative to improve the quality of education across its markets in Africa and the Middle East over the next two years.

MTN reaching the 200 million subscriber mark comes a year before it celebrates 20 years of connecting people and economies, from South Africa – the launch pad – to South Sudan, its most recent market.  

As a multinational telecommunications company operating in emerging markets, MTN has a particular opportunity to make a meaningful contribution to social development, said Sifiso Dabengwa, President and CEO, MTN Group.

“Due to the lack of access to quality education and infrastructure, and low literacy rates in most of these countries, MTN has chosen to direct a significant amount of its corporate social (CSI) spend towards education over the next two year. This will provide people with the skills, knowledge and confidence they need to make positive decisions about their lives,” said Dabengwa.

MTN runs a comprehensive multi-country CSI programme through MTN Foundations spanning education, health and other national priorities.

A grand total of R193 million was spent in these three areas during 2012. Going forward, the company will scale up its contribution towards building knowledge economies in its markets by investing in more education initiatives aimed at empowering learners and teachers using ICTs and mobile learning.

As seen in MTN’s 2013 interim results released today, MTN is a growth company with a solid performance record and an aspirational vision to lead the delivery of a bold new digital world to its customers.

It will continue to share the fruits of its success with customers and communities through, among others, offering affordable and innovative services, as well as investing in social upliftment and network infrastructure to improve the quality of its services.

“We are grateful to our customers for their loyalty and contribution to the growth of the MTN brand over the years. Using that feedback, MTN is making significant investments towards improving the quality of our service, while also providing solutions designed to make a real difference in the lives of our customers,” added Dabengwa.

The MTN brand has achieved great prominence over the years. For two consecutive years, MTN emerged as the highest ranked African brand in the prestigious Millward-Brown Brandz Top 100 Most Valuable Global Brands 2013 survey.

Most recently, MTN emerged as South Africa’s most valuable brand in this year’s BrandFinance Most Valuable Brands Survey, for a second consecutive year.

“The award is further acknowledgement of our on-going efforts to enhance customer experience in the various touch-points in the markets,” said Dabengwa.

To achieve this ambition, which will allow MTN to provide a seamless service experience to customers across its markets, the company has launched a project aptly called ‘Perfect 10’.

Already launched in Ghana, Nigeria, Cote d’Ivoire, Zambia and South Africa, the initiative aims to give customers a 10 out of 10 experience of the MTN network, products and services.

Benefits of the programme are already filtering through to customers. In Ghana, for example, where the programme was first launched, feedback received in the early stages of implementation has been very positive.

Looking ahead, Dabengwa said the company’s new vision, to lead the delivery of a bold new Digital World, and mission to make our customers’ lives a whole lot brighter, has positioned MTN well for further growth into the future.

“MTN’s previous vision ‘to be the leader in telecommunications in emerging markets’ has largely been achieved. The need for a broader digital offering led MTN to refresh its vision and mission and refine its strategic objectives. We believe MTN is now ready for the next frontier of growth – digital services. And we are humbled that over 200 million of our subscribers are embarking on this journey with us, to lead the delivery of a bold new digital world.”


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Telcos Record N27Bn Loss from Damaged Fibre Cables

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Repairs and revenue losses from damaged cables are estimated to have cost Nigeria’s telecom industry almost N27bn ($23m) in 2023, according to documents obtained by Bloomberg.

Telcos Record N27Bn Loss from Damaged Fibre Cables

MTN Nigeria, the biggest wireless operator in Africa’s most-populous nation, and Airtel Africa Plc bore the brunt of the costs, the documents show.

MTN suffered more than 6,000 cuts on its fiber cable last year, the documents show.

On Feb. 28, a cut in its network in three different locations by a road construction firm, an oil serving company, and someone burning rubbish in a manhole meant customers faced more than five hours of data and voice outages.

The operator relocated 2,500 kilometers (1,553 miles) of vulnerable fiber cables between 2022 and 2023, at a cost of more than N11bn —enough to build 870 kilometers of new fiber lines in areas without coverage.

Broadband fibre optic cables form the backbone of modern communication infrastructure, enabling the high-speed data transmission that underpins a wide range of personal, business, and societal activities.

On several occasions, the Nigerian Communications Commission (NCC), the industry regulator, has acknowledged this challenge and expressed willingness to work on measures to address it.

These measures include stricter regulations to deter vandalism and improved collaboration between telcos and government agencies responsible for construction activities.

According to the NCC, the telecom sector will make up more than a fifth of the country’s gross domestic product by the end of 2027, up from 13.5 per cent in the third quarter of last year.


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NCAIR Relaunch: Pantami, Tijani Fight for Credit

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Isa Pantami, former minister of Communications and Digital Economy, has voiced his discontent over the relaunch of the National Centre for Artificial Intelligence and Robotics (NCAIR) by Bosun Tijani, his successor.

Isa Pantami, former minister of Communications and Digital Economy,

Tijani announced the revitalization of NCAIR, highlighting enhancements in its capacity and partnerships with global tech firm Cisco.

However, Pantami took to social media to assert that NCAIR was already established during his tenure in November 2020, dubbing it “the first of its kind in Africa” and emphasizing its effectiveness in training numerous Nigerians.

Tijani responded by detailing the new initiatives accompanying the relaunch, including increased computing infrastructure, dedicated research labs, and remote connectivity for AI hubs across the country. He also unveiled outcomes from the Ministry’s National AI Workshop, such as the country’s first Multilingual Large Language Model and partnerships aimed at accelerating AI development projects of national significance.

The exchange between Pantami and Tijani underscores ongoing efforts to advance AI research and application in Nigeria while navigating questions of continuity and leadership transition within the Ministry.

 


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ABoICT Lecture 2024 to Focus on Artificial Intelligence (AI) In A Digital Economy

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This year’s Africa’s Beacon of ICT Merit and Leadership lecture will focus on the role of artificial intelligence in a digital economy with the theme: “Artificial Intelligence (AI): The Good, The Complex and The Anticipated”.

The lecture which will herald Africa’s Beacon of ICT Merit and Leadership Awards hold on May 25, 2024 at Four Points by Sheraton.

The sixteenth edition of the award ceremony according Ken Nwogbo, editor-in-chief of Nigeria CommunicationsWeek the organizers of the event, “is a special edition to recognize and celebrate organizations and individuals in the ICT industry that have been distinguished in delivery innovative services in the sector.

“Most of these organizations and individuals have consistently being voted by our readers as leaders in their areas of operations and we have decided to reward them in this especial edition”.

He added that, AI is considered to have the potential to instigate a fourth industrial revolution,1 and is dramatically changing people’s patterns of interaction and economic activities.

“The traditional factors of production and physical capital and labour may no longer promote substantial economic growth. It is generally believed that AI will be one of the most important factors determining future economic growth.

“However, unlike traditional machines, which replaced the use of human and animal labor for simple manual work and heavy or dangerous activities, AI-related inputs may change the type of human work in a comprehensive way.

“In contrast to previous industrial revolutions, AI does not simply involve the invention of a new machine or technology. Instead, AI has similarities to the accumulation of human capital, as it can learn and accumulate knowledge by itself,” he said.

The Africa’s Beacon of ICT Merit and Leadership Distinguished Lecture is designed to explore efforts to put Nigeria on the global Information and Communications Technologies map.

The lecture series however is reserved for distinguished achievers in the ICT sector.

Past lecturers included Dr. Ernest Ndukwe, then executive vice chairman, Nigeria Communications Commission (NCC); Engr. Yomi Bolarinwa, former Director-General of National Broadcasting Commission (NBC); Dr. Jean Luc Fort, CEO at OR System France and a specialist in Counterparty Risk; and Professor Chris Nwagboso, Chairman, Knowledge Factory International, United Kingdom.

Others are: Uche Orji, managing director/chief executive officer, Nigeria Sovereign Investment Authority (NSIA); Biodu Omoniyi, Managing Director/CEO, VDT Communications; Ayotunde Coker, Managing Director, Rack Centre Limited; Peter Adedayo Arogundade, managing director and chief executive officer, Sidmach Technologies Nigeria Limited; Dr. Adewale Obadare, chief visionary officer, Digital Encode and John Obaro, CEO and founder of Systemspecs; Prof. Isa Pantanmi, minister of Communications and Digital Economy; among others.


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