Telecom
Ndukwe Replaces Dozie as Chairman MTN

MTN Nigeria has appointed Ernest Ndukwe, the former executive vice chairman/CEO, Nigerian Communications Commission (NCC) as chairman-designate in a board shake-up, that saw Dr. Pascal Dozie, long serving banker, ousted.
Ndukwe will take over on 2 September. Dozie has been chairman for almost 20 years.
MTN in a letter sent to Nigerian Stock Exchange, said: “This is to inform The Nigerian Stock Exchange (The Exchange), the investing public and other stakeholders that following the expiration of their tenure and in compliance with applicable codes of Corporate Governance, the under listed Non-Executive Directors are retiring from the Board with effect from 2nd September 2019.”
The outgoing Non-Executive Directors are: Dr. Pascal Dozie, Chairman, Col. Sani Bello (Rtd) Vice Chairman, Chief Victor Odili,Non-Executive Director, Mallam Ahmed Dasuki, Non-Executive Director, Mr. Babatunde Folawiyo, Non-Executive Director, Mr. Gbenga Oyebode, Non-Executive Director.
Dozie and Ndukwe
Acknowledging the vital contribution made by the outgoing Directors over the last 18 years, MTN Nigeria CEO Ferdinand Moolman said: “On behalf of MTN Nigeria, I would like to offer our heartfelt thanks to our pioneering Chairman, Pascal Dozie and the outgoing Directors.
“Our journey over the last 18 years has been incredible, and it would not have been possible without the initial entrepreneurial spirit of our founding directors, and their unfailing and dedicated support for MTN Nigeria’s vision over the years. I could not have asked for a more supportive, knowledgeable and experienced group of advisors.”
Speaking on behalf of the outgoing Directors Dr Pascal Dozie said: “In 2001, when I made the first call on the MTN Nigeria network, I don’t think anyone envisaged the pace and scale of growth that we, and the broader telecoms sector would achieve over the next 18 years. It is a unique story that we are immensely proud of.
“Having served as Chairman of MTN Nigeria for all of those 18 years, I achieved a long -held ambition earlier this year, when MTN Nigeria listed on the Nigerian Stock Exchange, providing an opportunity for a wider pool of Nigerians to become investors in the company.
“I cannot think of a better time to be handing over the reins of the company to a new Chairman, and to a new group of distinguished Nigerian Directors.
“Not only is this in line with best practice, which we are fully committed to as a member of the premium board of the Nigerian Stock Exchange, it is also absolutely aligned to the company’s future.
“On behalf of the out-going Directors, I would like to thank the Board and Management of MTN Nigeria for their support over the years and to welcome the incoming directors.
“They have a hugely exciting future in front of them, and I believe, the opportunity to make the next 18 years even more successful than the last.”
The letter further said, “The Board of MTN Nigeria Communications Plc would like to express its appreciation to the six directors for their commitment, leadership and extensive contributions to the success of the Company since their appointment in 2002. The Board wishes them the very best in all their future endeavours.
“The Company is pleased to announce the appointment of Mr Ernest Ndukwe as the Chairman Designate of MTN, and the addition of the following directors with effect from 2nd September 2019:
- Mr. Michael Onochie Ajukwu – Independent Non-Executive Director
Mr. Michael Onochie Ajukwu has over 21 years of experience in the banking industry with specialty in the Energy and Multinational sectors. He has extensive business experience in Africa and particularly in Nigeria.
In 2002, Mr. Ajukwu disengaged from United Bank for Africa PLC as Executive Director, Corporate Banking. He later served as a Director of Keystone Bank Limited.
Mr. Ajukwu has extensive Board experience and serves as Chairman of Altech West Africa Limited, Munca Properties Limited and Mobax Nigeria Ltd. Mr. Ajukwu has been an Independent Director of Sterling Bank Plc since June 2018 and of Tiger Brands Limited since March 31, 2015. He also sits as a Non-Executive Director on the boards of Intafact Beverages Ltd, a subsidiary of SABMiller in Nigeria and Novotel, a member of Accor Hotels group.
Mr. Ajukwu holds a B.Sc. in Finance from the University of Lagos and an MBA in Accounting and Finance from New York University.
- Mr. Muhammad K. Ahmad, OON – Independent Non-Executive Director
Mr. M.K Ahmad is a seasoned public sector executive with over 35 years of experience traversing the financial services industry and the public sector. He actively advocates and supports institution building based on the highest corporate governance and ethical standards and has served on various boards and committees, including banks and not for profit organizations.
He was a pioneer staff of the Nigeria Deposit Insurance Company (NDIC) where he rose to become a Director. He later served as the pioneer Director -General and Chief Executive Officer of the National Pension Commission (PENCOM). Mr. Ahmad worked at the Central Bank of Liberia as the Advisor and Technical Director on Bank Supervision under an International Monetary Fund (IMF) Programme. He coordinated the development of the Federal Government strategy document for the rebuilding of the North East that led to the constitution of the Presidential Committee on the North -East Initiative (PCNI).
Mr. Ahmad served as Chairman, Technical Committee on the Nigerian Code of Corporate Governance 2018 and currently chairs the boards of Polaris Bank (former Skye Bank); Taj Bank, Credent Capital Advisory and
FATE Foundation. He serves on the Interim Board of International Energy Assurance Plc.
He is the founder of Jewel Development Foundation, a graduate assistance programme; and Certium Consulting, a strategic advisory and business applications company
Mr. Ahmad holds a BSc. in Accounting from Ahmadu Bello University and a Masters Diploma in Innovation & Strategy, University of Oxford. He is an Associate, Toronto Center for Global Leadership in Financial Supervision, Canada.
- Mr. Andrew Alli – Non-Executive Director
Mr. Andrew Alli qualified as a Chartered Accountant with Coopers & Lybrand (PricewaterhouseCoopers) in the United Kingdom.
He worked for over a decade at the International Finance Corporation (IFC) in different positions including Country Manager for Southern Africa and Nigeria. During that period he represented the IFC on the board of MTN Nigeria Communications Limited. He was subsequently appointed CEO of the nascent Africa Finance Corporation, which he built into a robust DFI focusing on African infrastructure, natural resources and heavy industry sectors. During his tenure as CEO, AFC made cumulative investments of over USD4 billion in 30 African countries and achieved the second -highest credit rating for an African lending institution.
In December 2018, Mr. Alli was appointed CEO of SouthBridge, a pan-African financial services firm focused on Investment Banking and Sovereign advisory, as well as on serving African and global corporates. He served as Non-Executive Director on the boards of ARM Cement Limited (October 2012 – March 24, 20170 and Guaranty Trust Bank Plc (June 2008 – June 30, 2016). He currently serves as an
Independent Non-Executive Director, Development Bank of Nigeria. He is a Member of the Advisory Board, Lagos Business School (LBS).
He holds a BEng in Electronics and Electrical Engineering from King’s College, University of London, and an MBA from INSEAD, France.
- Mrs. Omobola Johnson – Non-Executive Director
Mrs. Omobola Johnson served as Nigeria’s Minister of Communication and Technology from 2011 to 2015. She pioneered the Federal Government’s
involvement in a venture capital fund and a network of start-up incubators and participated in the launching and execution of the National Broadband Plan.
Prior to her Ministerial appointment, she was country Managing Director for Accenture. She currently chairs the board of Custodian and Allied Insurance Limited and sits on the boards of Guinness Nigeria Plc as well as World Wide Web Foundation.
Mrs. Johnson is the founding Chairperson of Women in Management and Business (WIMBIZ). She is a member of the World Economic Forum’s Global Agenda Council on Africa; UNDP’s Broadband Commission Working Group on Gender and the International Telecommunication Union’s Powering Development Advisory Board. Since 2015, she has served as Honorary Chairperson of the Global Alliance for Affordable Internet.
Mrs. Johnson attended the University of Manchester where she obtained BEng, Electrical and Electronic Engineering and King’s College London (MSc, Digital Electronics). She has a Doctorate in Business Administration (DBA) from Cranfield University and is a Fellow of the Aspen Global Leadership Network (AGLN).
- Mr. A.B. Mahmoud, SAN (OON) – Non-Executive Director
Mr. Mahmoud is the Managing Partner and one of the founding partners of the law firm of Dikko & Mahmoud. He was elevated to the rank of Senior Advocate of Nigeria in 2001 and is a Life Bencher of the Body of Benchers.
A former Kano State Attorney General and Commissioner for Justice and Attorney General; he was in the public service from 1979 to 1993 during which time he held various positions including Director Litigation, Public Prosecution and Solicitor-General at the Ministry of Justice, Kano.
Mr. Mahmoud SAN is the immediate past President of the Nigerian Bar Association (NBA), a Member of the International Chamber of Commerce (ICC), London Court of International Arbitration (LCIA) and was accepted into the Energy Arbitrators List (EAL) in 2013. He is a Council Member of the Nigerian Stock Exchange.
He chaired the Committee that drafted the Securities and Exchange Commission Code of Corporate Governance for Public Companies 2011. Mr. Mahmoud SAN sits on the boards of various companies and charities including Stanbic IBTC Pension Managers and Aliko Dangote Foundation.
He holds LLB and LLM (Company and Labour Law) from Ahmadu Bello University. In addition, he attended the Summer Institute in Corporate Law and Business, Northwestern University School of Law. He also obtained a Certificate in Techniques of Privatization, Harvard Institute of International Development as well as Certificate in Law and Development, International Development Law Institute.
- Mrs. Ifueko Okauru, MFR – Non-Executive Director
Mrs. Ifueko Okauru, MFR is a Chartered Accountant, Chartered Tax Practitioner and Management Consultant. She served as Executive Chairman of the Federal Inland Revenue Service (FIRS) and as the Chairman, Joint Tax Board between 2004 and2012. She also served as a Member and Coordinator, Sub-Committee on Capacity Building; United
Nations Committee of Experts on International Cooperation in Tax Matters (August 2008 – July 2012).
She is the Founder and Director, ReStraL Limited (Leadership and Management Consultants) as well as Managing Partner of Compliance Professionals Plc. Mrs. Okauru serves as an Independent Non-Executive
Director on the boards of Nigerian Breweries Plc and SEPLAT Petroleum Dev. Company Limited. She is also the Chief Program Officer, Dagomo Foundation Nigeria Ltd/Gte.
Mrs Okauru is currently engaged as an associate with the Harvard University Faculty of Arts and Science (FAS) undertaking research in Leadership, Social Enterprise, Culture and the Nigerian Nation.
She is a graduate of the University of Lagos, Nigeria, Imperial College, London and Harvard Kennedy School.
With the above changes, the Board will be comprised as follows:
| S/N | NAME | DESIGNATION |
| 1. | Dr. Ernest Ndukwe | Chairman Designate |
| 2. | Mr. Ferdinand Moolman | Chief Executive Officer |
| 3. | Mr. Michael Onochie Ajukwu | Independent Non-Executive Director |
| 4. | Mr. Muhammad K. Ahmad, OON | Independent Non-Executive Director |
| 5. | Mr. Andrew Alli | Non-Executive Director |
| 6.. | Mr. Rhidwaan Gasant | Independent Non-Executive Director |
| 7. | Mrs. Omobola Johnson | Non-Executive Director |
| 8. | Mr. A.B. Mahmoud, OON | Non-Executive Director |
| 9. | Mr. Ralph Mupita | Non-Executive Director |
| 10. | Mr. Paul Norman | Non-Executive Director |
| 11. | Mrs. Ifueko Okauru, MFR | Non-Executive Director |
| 12. | Mr. Jens Schulte-Bockum | Non-Executive Director |
| 13. | Mr. Rob Shuter | Non-Executive Director |
| 14. | Mr. Karl Toriola | Non-Executive Director |
Acknowledging the incoming directors, MTN Nigeria CEO Ferdinand Moolman said: “I also want to extend a warm welcome to the incoming Directors.
“The technology industry is fast -moving, and our next 18 years offer a wealth of new and exciting opportunities as a fully digital operator.
“Their combination of extensive experience across the worlds of technology, finance, regulatory and policy development and corporate governance offers a hugely synergistic set of skills that will be of great benefit to us as we move into a new phase of growth.”
Telecom
Compensation for Poor Service Quality is Automatic- NCC

Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
Telecom
FG Moves to Strengthen Cybersecurity Coordination as NDPC Probes Alleged Data Breach

Federal Government has announced plans to deepen collaboration with private sector players and other stakeholders in a bid to strengthen Nigeria’s cybersecurity architecture and response systems.

NDPC
Minister of Communications, Innovation and Digital Economy, Bosun Tijani, disclosed this in a recent press statement, noting that the government is considering the establishment of a Cybersecurity Coordination Council.
According to the minister, the proposed council is aimed at enhancing national cyber resilience and ensuring a more coordinated response to emerging cyber threats across public and private institutions.
Tijani emphasised that cybersecurity must be treated as a collective responsibility involving government, industry, and civil society.
“Cybersecurity is a shared national responsibility. Protecting Nigeria’s digital economy requires strong partnerships, trusted collaboration, and collective vigilance across government, industry, and civil society,” he said.
He added that through sustained collaboration, Nigeria would strengthen its capacity to detect cyber threats early, respond effectively, and build a resilient and trusted digital ecosystem.
The minister also called for increased stakeholder participation in shaping a sustainable, partnership-driven cybersecurity framework capable of deterring cybercriminal activities and safeguarding citizens, businesses, and critical digital infrastructure.
Meanwhile, the Nigeria Data Protection Commission (NDPC) has commenced an investigation into an alleged data breach involving Remita Payment Services Ltd., Sterling Bank, and other entities.
In a statement signed by its Head of Legal, Enforcement and Regulations, Babatunde Bamigboye, the commission said notices of investigation were issued to relevant parties on April 1, 2026.
The NDPC noted that affected organisations and individuals are currently providing information to aid its inquiry into the incident.
“The aim of the investigation is to ensure that data subjects are protected with appropriate technical and organisational measures,” the statement read.
It added that the probe would examine the types of personal data involved, the scope and nature of the alleged breach, potential risks to data subjects, and mitigation steps taken where breaches are confirmed.
The commission further disclosed that its National Commissioner and Chief Executive Officer, Vincent Olatunji, has directed a broader review of organisations operating digital payment systems.
According to the NDPC, entities found to be non-compliant with provisions of the Nigeria Data Protection Act, 2023, particularly regarding technical and organisational safeguards, would be scrutinised as part of efforts to maintain the integrity of the nation’s data protection ecosystem.
Telecom
Bharti Airtel Crosses 650m Users

Sunil Mittal led Bharti Airtel has crossed the 650-million customer mark globally, fortifying its position as the world’s second-largest telecom operator by mobile subscriber base, as per a regulatory filing by the telecom operator.

“According to GSMA Intelligence, Bharti Airtel is ranked second globally by mobile customer base, with operations spread across India and Africa,” the filing said.
Commenting on this milestone, Gopal Vittal, executive vice chairman, Bharti Airtel, said: “Achieving the milestone of 650 million customers to be the second largest operator globally is a great responsibility for us to serve our customers better every day,”
He added that the telco strives to raise the bar on innovation, reliability, and experience so that every customer interaction is an opportunity to earn trust and deliver value connection.
Currently, Airtel India serves around 368 million mobile customers, meanwhile over 179 million users have been plugged into its subsidiary Airtel Africa spread across 14 countries.
Its mobile money platform, Airtel Money reached more than 52 million customers.
Additionally, the telco serves around 13 million homes with high-speed internet services and over 15 million through its Digital TV offering.
With operations spanning 15 countries and network coverage reaching over two billion people, analysts say that the latest milestone is a testimony to the natural curve of evolving from a telecom operator into a broader digital services provider.
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