Telecom
MTN Transforms Airtime Recharge Scheme with VTU+
MTN Nigeria on Wednesday recorded another first in the global telecommunication services with the re-launch of its Virtual Top Up Plus (VTU+), an airtime recharge mechanism that allows a VTU vendor (VTU seller) top up MTN subscriber account without the use of USSD code.
Although MTN Nigeria in 2011 moved a step further in providing convenient and secure services to its customers with the launch of the virtual recharge option, it believes with the re-launch the service would enable subscribers recharge their phones without the use of physical cards.
This entails MTN Nigeria has provided a charitable option to scratch cards and personal identification number (PINs). “Just give the vendor your GSM number and tell him the amount. Prepaid and postpaid numbers are allowed. The Subscriber will get an SMS notification for a successful recharge. Isn’t that cool!,” MTN boasted.
Speaking during a press briefing to announce the launching of the platform in Lagos, Richard Iweanoge, general manager, Business Development, MTN Nigeria, said that the Company feels elated by the innovative prowess through the platform, which is the first in the global telecommunication industry.
“The determined efforts of MTN Nigeria are tailored towards adding value to the lives of the subscribers. This innovation entails that customers can seamlessly top up their credit from any part of the world hence they are in contact with their vendors. To unveil VTU Plus, this is another innovation first from MTN.
“This product is the first of its kind; it does not exist anywhere in Europe or America. It is going to reduce a lot of stress on their parts, grow businesses and engender relationships. We are happy about it knowing that we are setting the pace for others to follow,” he said.
Iweanoge added that the platform will curb vices associated with recharging cards sells and top up.
On his part, Omatsola Barrow, sales and distribution executive, MTN Nigeria, explained that VTU works by an SMS application on the SIM card, as all transactions from the phone are carried through SMS on the network. It implies that the vendor will simply enter the phone number of the recipient and the amount of air time on the VTU menu.
Notably, Barrow said the scheme embraces the distributors, sub-distributors, vendors/retailers, agents (linked directly to Sub-distributors account) and delegates (linked directly to distributors account).
According to him, VTU Plus is a win-win platform for the trade partners as it will enable MTN them to make one single payment for Stock but be able to sell 48 different MTN products and services.
“VTU+ will offer effective tracking and monitoring of sales by both MTN and TPs; safe keeping of unsold stock in Electronic format; reduce cost of Inventory; increase speed of distribution of products and services to the end users; eliminate losses in theft of stock and eliminate cost of warehousing, staff, storage etc,” he added.
VTU Plus, an Electronic Voucher Distribution (EVD) Platform and a strategic direct to retail tool and has the advantage of a paperless environment and has no need for thermal POS paper, however, is not a payment platform.
Aside enabling convenient recharge for subscribers, the MTN VTU+, Iweanoge noted, will further promote the Nigerian entrepreneurial spirit, creating employment for the unemployed and additional source of income for the employed.
Telecom
Lebara Nigeria Becomes Member of GSMA Network

Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Telecom
Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Telecom
Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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