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NAICOM Warns Insurers Against Dealing with Unlicensed Agents, Brokers

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National Insurance Commission (NAICOM) has issued a stern warning to insurance operators against dealing with unlicensed agents and brokers if the sector must progress and earn the trust of the public.

Speaking Ebelechukwu Nwachukwu, the Insurers Committee of the industry, Chairman of Sub-Committee on Publicity, who is also  Managing Director of Royal Exchange General Insurance, affirmed that NAICOM observed the practice (dealing with unprofessional agents and brokers) during the ongoing Risk- Based Supervision (RBS) in some insurance companies.

“The regulator spoke to us very strongly, to ensure that all the agents and brokers we deal with are licensed up-to-date or renewed, as against doing business with brokers with expired licences or unregistered agents,” she said.

The sub-committee chairman posited that NAICOM directed that boards of the various underwriting firms should approve and implement whistle-blowing policies in their respective companies.

Nwachukwu said the committee also agreed on the need for the insurance industry to increase awareness of annuities and continue to build trust to ensure that the product line grows significantly.

“With the amount of funds in the pension industry, we should expect a lot of that to be downloaded into the insurance industry through annuity. Moreover there was need for NAICOM to continue to engage the National Assembly to ensure the passage of the Consolidated Insurance Bill”

She noted that insurers had also begun the process of harmonizing the ECOWAS Brown Card to ensure that the same certificate is issued across all countries in the region using the brown card, noting that insurers took a presentation from KPMG, as part of its planning for the insurance industry’s 10-year Transformation Roadmap.

While emphasizing on the need for continuous improvement in RBS for the growth of the industry and the implementation of risk-based pricing, the Royal Exchange boss said that the committee’s transformation roadmap includes proposals for increased awareness, enhanced market conduct, insurer partnerships with telecommunications and non-insurance channels, digitalisation improvement and deepening of talents, adding that NAICOM has indicated that the kick-off date for RBC may not extend beyond 2024.

“Insurers were charged with digitalisation and improvement of the talents pool as well as making efforts to support national economic growth plan” she added.

Still on the outcome of the meeting, NAICOM expressed dissatisfaction over the backlog of unpaid claims by insurance companies as Nigerian Insurers Association (NIA) gets a two-week timeline to publish details of outstanding claims in the industry on their website to aid policyholders who wish to claim their settlements.

According to the commission, reports from the insurance companies show that some outstanding claims were not (as though) the companies are not ready to pay, but that policyholders have not come up with the required documents to conclude the processes.

The regulator moreover expressed optimism that going by progress reports of the insurance sector, it is on track of achieving long-awaited N1tr Gross Premium Income (GPI) target by close of the year, 2023.

Also speaking, Rasaaq Salami, the Head of Corporate Communications & Market Development, NAICOM, said the ultimatum to publish unpaid claims is aimed at making insurance subscribers claim their indemnity.

Salami said the two-week ultimatum given to NIA to execute the publication would be followed by a three-month monitoring period to assess improvements in the industry, adding that if progress is lacking after three months, regulatory action might be taken.

Meanwhile, the Commissioner for Insurance, Mr Sunday Thomas, while addressing the issue of claims at an earlier forum said: “Claims payment has always been one aspect the industry is battling to balance.

We all agree that we cannot claim ignorance of the fact that the industry is paying huge claims out there even though the activities of a few among the operators are jeopardizing the efforts of the majority.

“We had, before now, agreed to start ranking companies on the number of claims received and settled every year and we intend to publish such ranking for the insurance consumers. It is always an issue that puts the entire industry on the edge. The commission is doing all it can to see that the non-settlement of claims is brought to its barest minimum in the sector,”

 


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E-Financial

CBN Directs Banks, Fintechs to Complete Cybersecurity Audit Tool

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Central Bank of Nigeria (CBN) has directed banks and other financial institutions to complete a newly deployed cybersecurity self-assessment tool (CSAT) as part of efforts to strengthen resilience across the financial system.

CBN Directs Banks, Fintechs to Complete Cybersecurity Audit Tool

In a circular dated March 30, the apex bank said the tool was introduced in line with its mandate under the Banks and Other Financial Institutions Act 2020 and is designed to assess the cybersecurity posture of regulated entities.

According to the circular signed by Olubunmi Ayodele-Oni for the director of the compliance department, deposit money banks are required to submit their completed assessments within three weeks, while other institutions have five weeks.

The directive, which takes immediate effect, applies to deposit money banks, payment service banks, microfinance banks, payment service providers, finance companies, and development finance institutions.

“The CSAT is a structured supervisory instrument designed to obtain comprehensive information on the cybersecurity posture of regulated institutions,” the circular reads.

“It covers key areas including cybersecurity governance, risk management practices, technology and third-party risk controls, incident response capabilities, and overall operational resilience.

“Insights derived from the CSAT will support risk-based supervision and enhance regulatory oversight of cybersecurity risks across the financial system.

“Accordingly, all the referenced institutions are required to complete and submit the CSAT through a dedicated submission portal.”

The regulator added that access to the submission portal and guidance would be provided to chief information security officers and other relevant officials of the affected institutions.

CBN said all submissions must reflect data as of December 31, 2025, and be accompanied by relevant supporting documentation where applicable.

The apex bank warned that “submission of false, misleading, or inaccurate information constitutes a regulatory breach,” and would attract sanctions in line with BOFIA 2020.

CBN also said validation exercises, including off-site reviews and supervisory engagements, would be conducted to verify the accuracy of submissions.


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NGX REGCO Fines 5 Firms N291m for Market Manipulation

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NGX Regulation Limited (NGX REGCO), a wholly owned subsidiary of Nigerian Exchange Group (NGX Group) has sanctioned five trading license holders for alleged market manipulation and other prohibited trading activities, imposing fines totaling N291million.

NGX REGCO Fines 5 Firms N291m for Market Manipulation

In a notification dated March 27, 2026, and addressed to Emomotimi Agama, director-general of the Securities and Exchange Commission (SEC), the regulator said the decision followed deliberations of its Regulatory and New Business Committee (RNBC) held on March 16 and 24, 2026.

The sanctioned firms are CSL Stockbrokers Limited, Cowry Securities Limited, Meristem Stockbrokers Limited, SMADAC Securities Limited, and Associated Asset Managers Limited.

NGX RegCo stated that the cases were escalated by its Investigation Panel after hearings on February 25 and March 17, 2026, which uncovered repeated infractions such as wash trades, self-matching transactions, artificial price formation, and misleading market activity.

CSL Stockbrokers was fined N91.29 million, while Cowry Securities, Meristem Stockbrokers, SMADAC Securities, and Associated Asset Managers were each penalized N50 million in accordance with the Investment and Securities Act 2025.

The Exchange also directed the affected firms to undertake mandatory compliance and market conduct training to reinforce regulatory adherence and enhance market discipline.

It noted that the sanctions are proportionate to the violations and are intended to deter future misconduct, reaffirming its commitment to safeguarding market integrity, protecting investors, and strengthening confidence in Nigeria’s capital market.


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FG Launches Cross-Border Digital Payments Report

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Federal government has launched the “Cross-Border Digital Payments and Identity in Nigeria under the AfCFTA” report, urging stakeholders to unlock trade opportunities for Micro, Small and Medium Enterprises (MSMEs) to access the $3.5 trillion African Continental Free Trade Area (AfCFTA) market.

FG Launches Cross-Border Digital Payments Report

The high-level report, hosted by the Office of the Vice President in collaboration with ODI Global under the Supporting Investment and Trade in Africa (SITA) programme, was unveiled by Ibrahim Hassan-Hadejia, deputy chief of staff to the President, in Abuja.

Hassan-Hadejia described the research as both timely and strategic, noting the strong coordination by the Office of the Vice President and the leadership of the Federal Ministry of Industry, Trade and Investment.

He revealed that the cross-border payments report followed earlier milestones, including the development and launch of Nigeria’s Digital Trade Strategy and a capacity-building programme for subnational leaders.

Furthermore, he said Nigeria is increasingly assuming a leading role in shaping the digital trade agenda across the African continent, necessitating that the country remains at the forefront of AfCFTA implementation.

He noted that deepening engagement with AfCFTA and enabling businesses, particularly SMEs, to conduct seamless cross-border transactions will be critical to unlocking trade, fostering growth, and creating jobs.

He further stated that efficient cross-border payments, supported by trusted digital identity systems as recommended in the report, will be key to realising President Bola Ahmed Tinubu’s Renewed Hope vision for Nigerian MSMEs.

The Deputy Chief of Staff also observed that while the report identifies the Pan-African Payment and Settlement System as a critical platform for cross-border digital payments, Nigerian fintech firms such as PalmPay and Moniepoint, which have some of the largest and most active user bases, will play a pivotal role in driving adoption.

He assured that the Federal Government remains committed to strengthening critical infrastructure, regulatory frameworks, and partnerships to ensure Nigeria is not only ready for digital trade but continues to lead.

“I appreciate the efforts of all stakeholders and urge us to move AfCFTA beyond a continental agreement to a $3.5 trillion trade juggernaut that will reinvigorate our industries, unlock intra-African trade, and domesticate African prosperity,” he added.

He said “intra-African trade will be driven not only by large corporations but by small businesses empowered through digital trade and e-commerce, while noting that issues of trust, identity, and logistics, as highlighted in the report, must be addressed”.

Commenting on the report, Temitola Adekunle-Johnson, special Adviser to the President on Job Creation and MSMEs, said the report – developed under the purview of the Office of the Vice President-would significantly strengthen the MSME ecosystem.

He expressed optimism that the report’s findings and recommendations would enable Nigerian SMEs to achieve seamless access to continental markets.

Salihu Dasuki, special Assistant to the President on ICT Policy, Office of the Vice President, disclosed that the office, in partnership with development partners, has developed a framework to fast-track seamless cross-border payments for MSMEs.

He added that “a key pillar of President Tinubu’s Renewed Hope Agenda is enabling Nigerians to access digital trade, which informed the capacity-building programme conducted for subnational governments last year”.

Shuda Ahmed, special assistant to the President on Project Support, Office of the Vice President, commended ODI Global for leading the research underpinning the report.

She noted that without seamless and affordable cross-border payment systems, MSMEs across the continent would be unable to scale beyond their domestic markets.

The event was attended by officials of ODI Global, representatives of AfCFTA, the National Information Technology Development Agency (NITDA), National Identity Management Commission (NIMC), Nigerian Petroleum Development Company (NPDC), Federal Competition and Consumer Protection Commission (FCCPC), and MSMEs, among other key stakeholders.


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