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NCC Allays Fears of Operation Disruption, Job Loss in Etisalat

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Nigerian Communications Commission (NCC), has vowed to protect the company from possible collapse in its operations. The Commission allayed the fear yesterday during the 80th edition of Telecom Consumer Parliament, TCP held at Yar’ Adua Centre, Abuja.

Prof. Umar Dambatta, executive vice chairman of the Commission,  gave the assurance while delivering his opening address at the event.

Prof. Dambatta, who was represented by Mr. Sunday Dare, said the Commission wasn’t unaware of the current challenge facing Etisalat Nigeria following the recent report about its mother company withdrawal from Nigerian market but had waded into the matter to save the jobs of the staff and interest of the 21 million subscribers at stake.

The EVC said though the Commission never anticipated the crisis would befall Etisalat, it was resolute in ensuring that it does not jeopardize the interest of the consumers.

‘‘This year 2017 is a year of the consumer. We never anticipated the challenge Etisalat is currently facing and because of the lives of the 21 million consumers at stake, NCC and the CBN came in to intervene.

‘‘As I speak, Etisalat is still running, despite the proposed plan to change the name. In spite of the challenges, we have kept it running for the sake of the consumers. I can assure you that no single staff of Etisalat has been fired, we will make sure all of them are protected and the services not disrupted.’’

Also speaking on the matter, the Director, Consumer Care at Etisalat, Mr. Plato Syrimis, also dismissed the fear of the staff and subscriber of Etisalat, saying that the change of name would have no impact on the operation and service delivery of the company, insisting that no consumer would lose his line.

‘‘Don’t expect any dare consequences because of the proposed change of name. The truth is that Etisalat has been operating from the Middle East shareholder until it pulled out of Nigeria two weeks ago.

‘‘We have been operating and still running. That will not affect our services. It is unfortunate that this happened but will not affect the market, which had been in operation for many years.

‘‘Airtel changed name six times and that did not make it lose its market that is what is expected to happen in Etisalat. It is only the brand name that is going to change, all our services , innovations, staff are not going to be lost. You are not going to wake up one day and lose your line.

‘‘What is happening for the past 24 hours is not going to affect Etsalat services, what happened two weeks ago is only going to affect the brand name, that is what is likely to change, if it does change.

The name on the door will change but the services, innovation, customer focus, customer services will always be there,’’ he further explained.

On the TCP, the EVC said the event was unique and remarkable because the Commission had decided to celebrate the consumer of the Nigerian telecom industry this year in consistent with the 8 Point Agenda of his administration. He commended the consumers for consistently spending a significant portion of their disposable income on telecommunication services, even as it continues to improve the quality of life, businesses and social engagements.

In recognition of the consumers’ contribution to the industry, Dambatta promised to strive further in ensuring improved quality of service, ubiquitous and affordable services to the consumers.

He also assured that the Commission would entrench a consumer-centric regulatory governance and policy administration and also ensure consumer information flow and education as well as ensure consumer satisfaction by supporting better access to life changing and improvement opportunities and social engagement.

‘‘We are however grateful to consumers for responding positively to the telecommunications revolution. It is really the investment of the consumer through patronage of services that has encouraged build out and supported services provision. There is need to celebrate and recognize the consumer as the Boss of the industry and as Boss he who pays the piper dictates the tune.

‘‘The Commission has taken steps to ensure that the telecommunications sector remain vibrant and has carried out its regulatory functions to ensure that the companies operating in the industry are healthy.

Where necessary, NCC has made interventions to prevent disruptions to consumer experience,’’ he added.


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Mandatory Biometric Verification for Starlink Users in Nigeria Begins

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Users of satellite internet service provider Starlink in Nigeria are being required to complete a biometric Know Your Customer (KYC) process as a precondition to continue enjoying their services, according to .biometricupdate.

Mandatory Biometric Verification for Starlink Users in Nigeria Begins

According to local reports, more than 66,000 Starlink subscribers in the country had a December 31 ultimatum from the Nigerian Communications Commission (NCC) to complete the biometric verification or have their connection discontinued.

The process essentially entails linking a Starlkink account with the subscriber’s national digital ID.

The NCC, which is Nigeria’s telecoms industry regulator, is said to have first issued the directive in August last year, setting a three-month deadline which was to elapse on November 19, TechCabal reports.

The body however later extended it to December 31 after consultations with industry stakeholders. The internet account-NIN linkage, the NCC said, is to enhance identity verification and strengthen security within the country’s telecoms space.

Just a few days to the December 31 deadline, Starlink’s Nigeria office sent an email to its subscribers reminding them of the KYC requirement, and warned that all those who fail to comply would be disconnected.

And that once disconnected, reconnection would depend on network capacity in the concerned area.

The service provider said in its email that the process takes less than two minutes and users can complete it by logging in to their account via an app.

One user, quoted by TechCabal, said one needs to upload their selfie biometrics, provide their national identification number (NIN) and then give their consent for the account to be linked to their ID information.

Starlink’s internet service is present in about 155 countries with nine million users, as of 2025. Its growth in Nigeria is said to be rapid, making it the second largest internet service provider in the country, according to The Traffic.

Biometric identification for Starlink subscribers could become a continent-wide trend given that some countries have expressed reservations in opening up their internet space to the company over security concerns.

There’ve been fears that jihadists in countries like Mali and Nigeria may have exploited Starlink terminals to coordinate terror operations, and cybersecurity experts have also warned of risks related to weak regulation, digital sovereignty and data breaches.

The requirement for Starlink internet users to have their accounts linked with the NIN is similar to the SIM-NIN linkage policy which the Nigerian government battled to implement for many years, with many deadline extensions.

In October last year, the NCC, which is was at the forefront of the policy implementation, announced that all active SIM cards across all network providers had complied with the directive which was issued in 2020.

The idea, the federal government argued, was to strengthen security and curb criminality such as kidnappings which are aided and abetted by improperly identified mobile phone numbers.


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NITDA DG Charts Bold Path for Innovation-Led Digital Boom in North

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Mr. Kashifu Inuwa, Director General of the National Information Technology Development Agency (NITDA), has urged Northern Nigeria to pivot urgently from traditional commerce to an innovation-driven digital economy for sustainable growth.

NITDA DG Charts Bold Path for Innovation-Led Digital Boom in North

NITDA

Inuwa issued the call at the Future Map Foundation Roundtable 1.0 (North-West Edition) in Kano, attributing the region’s sluggish digital adoption not to talent deficits but to the lack of deliberate, coordinated strategies.​

He stressed deeper collaboration across academia, private sector players, entrepreneurs, and government, positioning the private sector as the primary innovation engine while government supplies robust policies and an enabling ecosystem.

Inuwa advocated for people-focused, locally tailored innovations that tackle regional challenges head-on, enabling global competitiveness by transitioning from mere technology users to creators of homegrown solutions.

The roundtable convened policymakers, tech founders, and ecosystem stakeholders to forge a comprehensive roadmap for North-West digital transformation, yielding firm commitments to bolster regional innovation policies and public-private synergies.

Inuwa’s push dovetails seamlessly with the Federal Government’s Renewed Hope Agenda, which sets an ambitious target of 95 per cent nationwide digital literacy by 2030, fostering inclusive economic empowerment.

Participants hailed the forum as a pivotal step toward unlocking Northern Nigeria’s tech potential, with NITDA poised to lead implementation through strategic interventions and partnerships.


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Samsung Plans to Double AI Mobile Devices to 800 million Units this Year

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Samsung Electronics plans to double this year the number of its mobile devices with “Galaxy AI” features largely powered by Google’s Gemini, its co-CEO said, which would give the U.S. firm an edge over rivals as the global race in artificial intelligence heats up.

The South Korean company, which had rolled out Gemini-backed AI features to about 400 million mobile products, including smartphones and tablets, by last year, plans to boost that figure to 800 million in 2026.

“We will apply AI to all products, all functions, and all services as quickly as possible,” T M Roh told Reuters in his first interview since becoming Samsung Electronics co-CEO in November.

The plan by the world’s largest backer of Google’s Android mobile platform is set to give a major boost to its developer Google, which is locked in a race with OpenAI and others to attract more consumer users to their AI model.

Samsung seeks to reclaim its lost crown from Apple in the smartphone market and fend off competition from Chinese rivals not only in mobile telephones, but televisions and home appliances, all overseen by Roh.

It will offer integrated AI services across consumer products to widen its lead over Apple in such features, though the latter was set to be the top smartphone maker last year, according to market researcher Counterpoint.

AI Race

Alphabet’s Google launched the latest version of Gemini in November, highlighting Gemini 3’s lead on several popular industry measures of AI model performance.

In response to Gemini 3, OpenAI CEO Sam Altman reportedly issued an internal “code red,” pausing non-core projects and redirecting teams to accelerate development. The ChatGPT maker launched its GPT-5.2 AI model a few weeks later.

Roh expects the adoption of AI to accelerate, as Samsung’s surveys on awareness of its Galaxy AI brand jumped to a level of 80% from about 30% in just one year.

“Even though the AI technology might seem a bit doubtful right now, within six months to a year, these technologies will become more widespread,” he said.


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