Telecom
NCC Allays Fears of Operation Disruption, Job Loss in Etisalat

Nigerian Communications Commission (NCC), has vowed to protect the company from possible collapse in its operations. The Commission allayed the fear yesterday during the 80th edition of Telecom Consumer Parliament, TCP held at Yar’ Adua Centre, Abuja.
Prof. Umar Dambatta, executive vice chairman of the Commission, gave the assurance while delivering his opening address at the event.
Prof. Dambatta, who was represented by Mr. Sunday Dare, said the Commission wasn’t unaware of the current challenge facing Etisalat Nigeria following the recent report about its mother company withdrawal from Nigerian market but had waded into the matter to save the jobs of the staff and interest of the 21 million subscribers at stake.
The EVC said though the Commission never anticipated the crisis would befall Etisalat, it was resolute in ensuring that it does not jeopardize the interest of the consumers.
‘‘This year 2017 is a year of the consumer. We never anticipated the challenge Etisalat is currently facing and because of the lives of the 21 million consumers at stake, NCC and the CBN came in to intervene.
‘‘As I speak, Etisalat is still running, despite the proposed plan to change the name. In spite of the challenges, we have kept it running for the sake of the consumers. I can assure you that no single staff of Etisalat has been fired, we will make sure all of them are protected and the services not disrupted.’’
Also speaking on the matter, the Director, Consumer Care at Etisalat, Mr. Plato Syrimis, also dismissed the fear of the staff and subscriber of Etisalat, saying that the change of name would have no impact on the operation and service delivery of the company, insisting that no consumer would lose his line.
‘‘Don’t expect any dare consequences because of the proposed change of name. The truth is that Etisalat has been operating from the Middle East shareholder until it pulled out of Nigeria two weeks ago.
‘‘We have been operating and still running. That will not affect our services. It is unfortunate that this happened but will not affect the market, which had been in operation for many years.
‘‘Airtel changed name six times and that did not make it lose its market that is what is expected to happen in Etisalat. It is only the brand name that is going to change, all our services , innovations, staff are not going to be lost. You are not going to wake up one day and lose your line.
‘‘What is happening for the past 24 hours is not going to affect Etsalat services, what happened two weeks ago is only going to affect the brand name, that is what is likely to change, if it does change.
The name on the door will change but the services, innovation, customer focus, customer services will always be there,’’ he further explained.
On the TCP, the EVC said the event was unique and remarkable because the Commission had decided to celebrate the consumer of the Nigerian telecom industry this year in consistent with the 8 Point Agenda of his administration. He commended the consumers for consistently spending a significant portion of their disposable income on telecommunication services, even as it continues to improve the quality of life, businesses and social engagements.
In recognition of the consumers’ contribution to the industry, Dambatta promised to strive further in ensuring improved quality of service, ubiquitous and affordable services to the consumers.
He also assured that the Commission would entrench a consumer-centric regulatory governance and policy administration and also ensure consumer information flow and education as well as ensure consumer satisfaction by supporting better access to life changing and improvement opportunities and social engagement.
‘‘We are however grateful to consumers for responding positively to the telecommunications revolution. It is really the investment of the consumer through patronage of services that has encouraged build out and supported services provision. There is need to celebrate and recognize the consumer as the Boss of the industry and as Boss he who pays the piper dictates the tune.
‘‘The Commission has taken steps to ensure that the telecommunications sector remain vibrant and has carried out its regulatory functions to ensure that the companies operating in the industry are healthy.
Where necessary, NCC has made interventions to prevent disruptions to consumer experience,’’ he added.
Telecom
GSMA Urges Import Duties Exemption for Smartphones

Global System for Mobile Communications Association (GSMA) has urged African governments to recognise telecommunications as a core economic pillar and implement specific tax reforms that could dramatically accelerate digital inclusion across the continent.

Mr. Daddy Mukadi, chair of GSMA Africa’s Policy Group, proposed a two-to-three-year exemption on import duties and taxes for entry-level smartphones priced between $40 and $150 to help bridge the usage gap.
He also called for the removal of entry duties on telecommunications equipment for at least three years to support the expansion of network coverage.
“These measures would help deliver inclusive and sustainable digital technology for economic and social progress. They would also support faster connectivity, improved access and the ability to connect more people, businesses and communities to the digital economy,” he said.
Mukadi who is also the chief regulatory officer of Airtel Africa, spoke at the first edition of the États Généraux du Secteur des Postes et Télécommunications in Kinshasa, DRC, an event convened to support the development of a strategic roadmap for the country’s digital and telecommunications sector and attended President Félix Tshisekedi.
He urged government and industry stakeholders to rethink the role of telecommunications in national development, arguing that it should be framed not as a sector specific concern, but as a continent-wide imperative.
“The telecoms sector can no longer be considered merely as a support sector. It is now a core sector. Both are vital, and every other sector, from security and finance to transport and health, depends on digital technology for growth,” Mukadi said.
His remarks come at a critical moment for Africa’s digital economy. According to the GSMA’s Mobile Economy Africa 2025 report, the mobile sector contributed $220 billion to the continent’s economy in 2024.
This is equivalent to 7.7per cent of GDP and is projected to reach $270 billion by 2030. Yet despite mobile networks now covering 95per cent of Africa’s population, nearly 75per cent of people across the continent remain offline.
The GSMA identifies this gap as Africa’s greatest connectivity challenge, driven above all by the unaffordability of devices.
Mukadi therefore called for strategic adjustments to public policy, as well as legal and regulatory frameworks, to support wider access to digital services. He said the telecommunications sector should be treated as a foundational pillar of economic development, with stakeholders working together to accelerate investment, expand coverage and close the usage gap across the continent.
The Chief Regulatory Officer of Airtel Africa also highlighted key barriers to digital inclusion, including the affordability of smartphones and the impact of import duties on telecommunications infrastructure.
He added that government and the private sector must work closely to create a regulatory environment that encourages innovation, protects consumer interests and supports long-term investment.
Telecom
Court Blocks Telcos from Cutting Nairtime’s Credit Services

Federal High Court in Abuja has issued an interim injunction restraining MTN Nigeria and Airtel Networks from suspending or interfering with Nairtime Nigeria’s access to critical telecommunications platforms including short codes, SMS, USSD, and billing services, following a directive by the Federal Competition and Consumer Protection Commission (FCCPC) that left Nigerians without a safety net.

The order, granted on April 24, 2026 in Suit No: FHC/ABJ/CS/779/2026, ensures that millions of consumers, particularly those without access to traditional banking, can continue to access airtime and data on credit, services increasingly vital for daily communication, work, education, and digital participation.
Nairtime, part of the Optasia Group, is a leading provider of airtime and data credit services in Africa and the Middle East, facilitating micro-lending for mobile users.
According to Nairtime, the court’s intervention provides policy certainty and reinforces the legitimacy of its operations, which are conducted under a valid Value-Added Service licence issued by the Nigerian Communications Commission (NCC).
The company noted that the suspension linked to the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 risked disrupting services relied upon daily by ordinary Nigerians.
Ms Uchenna Agbo, chief commercial officer of Optasia and chief executive officer of Nairtime Nigeria Limited, said: “This decision is ultimately about protecting underserved Nigerian consumers.
It ensures that millions of people, many of whom are underserved by traditional financial systems, retain uninterrupted access to essential digital services. Over time, using these services responsibly can help them prove reliability and improve their chances of accessing bigger financial opportunities in the future.
“Our platform enables responsible, data-driven lending that keeps people connected when they need it most and we look forward to working with our partners to restore services in a manner that resumes full service value to the Nigerian consumers without further delay.”
Nairtime reaffirmed its commitment to consumer and data protection through stringent governance frameworks and ethical use of artificial intelligence, and emphasised that it shares the broader consumer protection objectives of the Federal Government while remaining open to constructive engagement with regulators and industry partners.
Agbo added: “We have built a system that supports inclusion at scale, while maintaining strong risk controls for industry stability and economic impact. This ruling allows us to continue delivering safe, reliable services that Nigerians depend on every day.
“We remain focused on ensuring that the Nigerian consumer stays at the centre of innovation and will continue working with regulators and our partners, including MTN and Airtel, to promote a fair, transparent, and inclusive digital ecosystem that benefits Nigeria and all Nigerians.”
Optasia, which listed on the Johannesburg Stock Exchange in late 2025 and was founded in Nigeria 14 years ago, provides the infrastructure layer connecting mobile network operators and banks to millions of underserved customers.
Through global partnerships with 50 distribution partners and 17 financial institutions, including some of Africa’s largest MNOs and tier-one banks, the platform uses proprietary AI that processes credit decisions in under one second, using alternative data to assess risk for customers who have never held a formal credit product.
Beyond telcos, the company is also developing new propositions including SME and merchant finance, longer-term and higher-value credit, telco BNPL and revolving credit lines, and embedding its platform across adjacent ecosystems and verticals.
Telecom
Truecaller Tags Nigeria as Africa’s Spam Call Capital

Nigeria has been ranked the most spammed country in Africa, according to a new report by Truecaller has shown. The report showed that more than half of all unknown calls received by Nigerians in 2025 were identified as spam or fraudulent.

About 51 per cent of unknown calls were flagged as spam, placing Nigeria eighth in the world and ahead of African countries like South Africa, Kenya, Ghana and Ethiopia.
According to the report, most spam calls in Nigeria are linked to telecom companies and network-related promotions. Telecom-related calls made up 35 per cent of spam calls, while sales and telemarketing accounted for 10 per cent. Scam calls represented six per cent.
Truecaller said many Nigerians now struggle to know whether an unknown caller is a real network provider, a marketer, or a fraudster pretending to be from a trusted company.
The report also noted that Brazil faces a similar problem, with telecom-related calls dominating spam activities.
Globally, Indonesia ranked as the most spammed country in the world, with 79 per cent of unknown calls marked as spam. Chile came second with 70 per cent, while Vietnam, Brazil and India completed the top five.
The company added that the Middle East and Africa region passed 100 million monthly active users in late 2025, making Africa one of its fastest-growing markets.
Chief Executive Officer of Truecaller, Rishit Jhunjhunwala, said fraud and impersonation calls have become a serious global concern.
He said the company plans to focus more on stopping fraudulent calls before they reach users in 2026.
Truecaller also announced that it surpassed 500 million monthly active users worldwide as of March 31, 2026, with more than 150 million users outside India.
E-Financial2 days agoFCMB Opens Applications for Zero-Interest Loans of Up to ₦10m for Women Entrepreneurs
E-Business3 days agoTrusted Relationship and Exploits in Public-facing Applications Strengthen Position as the Main Attack Vectors
E-Business2 days agoKaspersky Identifies Ongoing Supply Chain Attack on Official Daemon Tools Website Distributing Backdoor Malware
E-Business3 days agoKled AI, US Data Firm Blocks Nigeria over High ‘Fraudulent Activity’
Telecom2 days agoReps Claim NCC’s Weak Regulatory Oversight Responsible for Poor Telecom Services
Telecom2 days agoVitel Wireless Partners Fintechs to Expand Access to Services
Telecom2 days agoGSMA Africa Policy Group Chair Calls for Urgent Tax Reforms to Accelerate Digital Inclusion
E-Financial3 days agoUBA, Redtech, MoMo PSB Expand Merchant Payment Access Across Nigeria













