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NCC Assures Consumers of Protection @ WCRD, to Tackle Fake Phones

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Prof Umar Danbatta, EVC, NCC
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Nigerian Communications Commission (NCC) has said that it is working with other consumer products regulatory agencies to tackle the importation of fake and bio hazardous phones and accessories into the country.

NCC Assures Consumers of Protection @ WCRD, to Tackle Fake Phones

Prof Umar Danbatta, EVC, NCC

The NCC also said that it has made positive efforts to curtail the excesses of some network operators and to expand the frontiers of freedom for the consumers.

Professor Umar Danbatta, executive vice chairman, EVC, of NCC, who spoke at the World Press Conference in commemoration of the 2021 World Consumer Rights Day (WCRD) held in Abuja yesterday, said the collaboration with other agencies was also to ensure the protection of the environment in consonance with the theme of the consumer rights day which was: “Tackling Plastic Pollution”.

He lamented the recurrent cycle of fraudulent deployment of fake and substandard mobile devices usually made of iron and plastic components.

Danbatta urged the office of the National Security Adviser (NSA) and other relevant Federal Government agencies to collaborate and inaugurate a committee to implement Mobile Devices Management Systems (DMS).

“This initiative is designed as a Public-Private Partnership aimed at combating the proliferation of fake, counterfeit, substandard and cloned communication devices in the telecommunications industry.

“The expected result of this initiative is that, only genuine materials malleable to enduring usage are available for consumer use,” he said.

He said the commission also implemented a strict type-approval process that ensured all equipment used in the telecommunications industry were of a suitable standard, both for the good of the consumers and for the preservation of the environment.

Speaking on the theme, Danbatta said the connection between the 2021 theme for world consumer rights day and the proactive initiatives of the commission toward protecting the environment as well as efforts on tackling electronic waste in Nigeria.

He said activities and actions slated to commemorate the world consumer rights day for 2021 were to raise awareness and engage state and non-state actors on the global plastic pollution crisis.

“This conference is conceived to highlight NCC’s commitment to protecting the telecom consumers and watch to highlight the regulatory role of NCC with respect to protecting the Rights of the Telecom Consumers and to connect it with the global significance of today’s celebration.

“The objective of the regulation is to manage E-Waste; promote reuse, recycling and other forms of recovery; “To improve environmental management system of operators in the telecom industry and reduce greenhouse emissions as well as enhance sustainable development efforts,” he said.

He recalled that in tackling the issues of plastic pollution, NCC drafted the Nigerian Commutations Industry E-Waste Regulation in 2018.

He further said the commission had made an established correlation between the vision and activities of NCC and the global consumer rights movement and the steps taken by the commission had direct bearing to the theme of this year’s world consumer rights day.

The NCC boss noted that the commission was concluding processes to issue the regulation on e-waste.

“It is mindful of the fact that many ICT and telecom devices have plastic components, whose waste materials can worsen plastic pollution.

“We reckon that improper disposal of such disused ICT-plastic embedded products has grave implication on public health and especially in achieving Goals 11, 12 and 13 of the Sustainable Development Goals (SDGs) 2030.

“These goals speak to the imperative of adhering to practices that enhance Sustainable Cities and Communities, Responsible Consumption and Production; as well as Climate Action respectively.

Danbatta pointed out that the commission had designed an array of consumer protection measures such as the “Do not Disturb” “Data Rollover” “112 safety number” and value-added services, which had reduced unsolicited calls and messages by 96 per cent in three years.

On the issues of SIM and National Identity Number (NIN) normalisation, the EVC said the commission had ensured full compliance with Subscriber Identification Module (SIM) cards registration guidelines by the service providers and telecom consumers.

“This is to ensure proper registration to stop the use of improperly-registered SIMs, which usage is difficult to track. Having a credible subscriber database helps in tracing a SIM card to the real owner in case of any criminal investigation.

“This will help in curbing the painful rise in tempo of kidnapping, robberies, banditry and similar crimes committed with the aid of the use of SIM cards.

“We have made arrests and prosecutions in the past in this regard and through this effort, we have been able to sanitise the telecoms ecosystem of improperly-registered SIM cards that pose threats to national security.

“It is, therefore, pertinent to say that the linking of SIM and NIN database will further help us in this direction, toward protecting the consumers and all citizens at large,” he said.

He thanked all telecom subscribers for their understanding and cooperation in the ongoing SIM-NIN harmonisation exercise.

Mr Ighoovie Majemite, chairman of the Industry Consumer Advisory Forum (ICAF) said the rights of the consumer was key to the development of the industry.

Majemite, however, said the forum was poised to further sensitise the consumer on their rights while adhering to safety and security protocols.

One of the highlights of the event was the unveiling of a new Consumer Handbook, a compendium of consumer information materials compiled to enhance education and protection of the consumer.

It also contained codes on consumer rights, obligations, practices, cyber security and safety tips.

 

 

 

 

 

 


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Elon Musk Launches XChat with Video Calling to Take on WhatsApp, Messenger

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Elon Musk’s X (formerly Twitter) has launched a new stand-alone messaging app on iOS devices, called XChat.

Elon Musk Launches XChat with Video Calling to Take on WhatsApp, Messenger

Elon Musk

This app will help users connect their existing X contacts for calling, chatting, and sharing files. This move shows how Musk’s previous idea of creating a single ‘everything app’ seems to shift to a different strategy now.

This newly launched app comes with features such as audio and video calling, text messaging, group chats, and file sharing.

Moreover, it features privacy-focused tools like disappearing messages, the option to delete and edit messages for everyone, and a feature that blocks screenshots.

Looking at these features, the XChat seems to take on WhatsApp and Messenger.

However, the tech firm said that the app has no tracking or ads.

In terms of privacy, X claimed that the instant messaging app is end-to-end encrypted and comes with a PIN.

This app is currently available to iOS users only, and more updates are expected in the near future, as teased by Benji Taylor, the X’s lead designer. The launch of this app reflects a shift in Musk’s strategy about turning X into an ‘everything’ app that will include payments, shopping, messaging, and more combined in one place.

However, the focus of xAI seems to be different now as the company seems to be developing several different apps instead of combining everything into one.

This approach may help X to reach users through their various services rather than a single platform.

While XChat focused on messaging currently, the tech firm is also reportedly testing a separate payments system, which is not available to the public so far.

More features and updates to the instant messaging app are likely to be arriving in the coming months as X continues to grow its ecosystem with more apps.

 

 


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Globacom Unveils Two New TVCs Showcasing the Future of Connectivity

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Technology Company, ​Globacom has unveiled two vibrant television commercials, “Road Trip” and “Department of Imagination,” reinforcing the telecommunications giant’s dedication to providing seamless, reliable connectivity for every lifestyle.

​These engaging campaigns illustrate how Glo remains an essential partner in both our daily routines and our boldest future aspirations.

​​“Road Trip” captures a relatable family adventure filled with laughter and authentic moments. The story follows Toyin Abraham Ajeyemi as she experiences the frustration of poor signal—only to find that switching to Glo transforms the experience instantly. Whether it’s navigation, downloading content, or staying entertained, the difference is clear with Glo, which ensures you stay connected no matter where the road takes you.

Starring alongside Toyin Abraham Ajeyemi, the commercial featured Bolaji Ogunmola and others and their combination brought the best out of the TVC.

​Users can easily access data plans by dialling *312#, ensuring smooth, uninterrupted service on the go.

​Department, on the other hand transports viewers to a futuristic landscape where technology bridges the gap between creativity and reality.

Guided by the renowned Richard Mofe-Damijo (The Professor), the story explores how powerful ideas turn into extraordinary experiences. It showcases a smarter, more dynamic world—from real-time gaming to advanced culinary processes demonstrated by Hilda Baci and creative tech integration by Bamike Adenibuyan (Bam-Bam).

​The unique feature of the story is each scene serving as a testament to how Glo is actively shaping a future where technological possibilities are infinite.

​The Glo’s latest commercials carry a unified, powerful message: The future is here, and it is powered by Glo.


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MTN-Backed Pitchathon Awards ₦45m to Startups @‘Gathering on 100’ in Lagos

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Young innovators and entrepreneurs from across Nigeria converged at the “Gathering on 100,” a 100-hour non-stop youth-focused experience powered by MTN, to showcase ideas, build networks, and compete for funding in a major startup pitch competition.

Pitchathon Awards ₦45m to Startups at ‘Gathering on 100’ in Lagos

Pitchathon

The event, described by organisers as a convergence of creators, founders, and culture shapers, featured a Pitchathon segment that awarded a total of ₦45 million to eight outstanding startups selected from 30 participants spanning sectors such as Artificial Intelligence, FinTech, HealthTech, EdTech, Internet of Things (IoT), AgriTech, DefenceTech, and CreativeTech.

The competition underscored what participants called a “Gen Z approach to business,” combining innovation, speed, and community-driven growth models.

At the end of the contest, Hurpham Africa, led by Sesan Kareem, emerged overall winner, securing ₦15 million alongside enterprise partnership and co-development access from MTN.

Coconoto Ltd, founded by Jacob Oluwayannife, clinched the second runner-up position with a prize of ₦10 million, while Rava Send, represented by Emmanuel Isaka, emerged third runner-up, receiving ₦5 million.

Five other startups — URI Social, Dulces Jams, Kindly Book, Africa Medical Marketplace, and MyFund — each received ₦3 million in recognition of their innovative solutions and growth potential.

Organisers said the initiative was designed not only to reward innovation but also to equip young founders with critical business skills through mentorship and real-time engagement with industry leaders.

The Pitchathon formed part of a broader industry showcase where emerging technology startups presented solutions aimed at deepening financial inclusion and accelerating e-commerce growth across Africa.

Among the presenters was a fintech platform led by Charles Dairo, which is focused on simplifying cross-border transactions. According to Dairo, the platform has recorded more than 10,000 user registrations, with about 30 per cent actively transacting.

He said the company is deploying a localized incentive system to drive user engagement and convert inactive users, noting that a referral programme already contributes roughly 15 per cent of organic growth.

The platform operates a 0.5 per cent transaction fee model and leverages strategic banking partnerships to ensure liquidity. It also integrates stablecoins such as USD Coin to enhance cross-border payment efficiency and expand interoperability across mobile money ecosystems.

Stakeholders noted that such innovations could help address long-standing challenges in Africa’s payments landscape, including high transaction costs and limited system integration.

In the e-commerce space, startups like Jakuta demonstrated the use of artificial intelligence to simplify purchasing decisions and improve operational efficiency.

The platform combines voice technology with mobile messaging tools such as WhatsApp to guide users through transactions, while also enabling device trade-ins through automated video analysis.

Developers said the system currently supports operations in about 20 countries and is capable of handling high volumes of daily interactions, including automated customer engagement processes.

They added that the solution automates routine merchant tasks such as inventory management and customer follow-ups, even in low-connectivity environments, thereby expanding access for small and medium-sized enterprises.

Founders also disclosed ongoing efforts to partner with telecommunications providers to reduce communication costs and scale adoption of their platforms.

Industry analysts at the event observed that many startups are increasingly prioritising customer lifetime value, reinvesting revenues into marketing, user acquisition, and product optimisation to build resilient and scalable business models.

They noted that such strategies are essential for navigating challenges including exchange rate volatility, infrastructure gaps, and regulatory complexities across African markets.

The “Gathering on 100” highlighted the growing influence of youth-led innovation in shaping Nigeria’s digital economy, with stakeholders expressing optimism that sustained collaboration between startups, financial institutions, and telecom operators would accelerate digital inclusion and unlock new economic opportunities.


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