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Telecom

NCC Campus Conversation Moves to University of Abuja

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The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new Telecom Consumer Conversation (TCC).

Efosa Idehen, Director, Consumer Affairs Bureau, NCC, (Center) with other participants at the Main Campus of the University of Abuja over the weekend.

Speaking at the event, which held at the Main Campus of the University of Abuja at the weekend, NCC’s Director, Consumer Affairs Bureau, Efosa Idehen, said the Commission, as a consumer-centric regulator, has always been at the forefront of protecting the interest of the consumers.

He said the Commission has, over the years, embarked on many initiatives and programmes to deliver on its consumer protection mandate, as enshrined in the Nigerian Communications Act (NCA), 2003 and in line with other subsidiary legislations, guidelines, directions and determinations, in order to proactively address consumer concerns.

Idehen stated that, as a modified outreach programme, Campus Conversation takes life from NCC’s consumer protection and empowerment agenda as stipulated in the Commission’s Strategic Management and Vision Plans, as well as extant policies and well-conceived decisions of Management.

The objective of the Conversation is to ensure that the telecom consumers on university campuses are adequately informed and educated on their rights and privileges to acquire knowledge they require to take informed decision and protect themselves from unwholesome practices from service providers.

“Essentially, this maiden edition of our Campus Conversation is kicking off here at the University of Abuja today, as part of our strategic effort at creating awareness among the university students on their rights and obligations as telecoms consumers, as well as sensitising them on the many initiatives of the Commission designed to enhance consumer protection and empowerment,” Idehen said.

At the event, the NCC team led by Idehen, took turns to educate the campus community on Subscriber Identity Module (SIM) registration, the Benefits of National Identity Number (NIN)-SIM Integration, Cybersecurity and related online protection issues, among other initiatives of the NCC.

Participants were also enlightened on the various consumer-centric activities of NCC such as the NCC Consumer Complaint Toll-free Number 622; the Do-Not-Disturb (DND) Short Code 2442 instituted to manage unsolicited messages; the National Emergency Toll-free Number 112 which every citizen is expected to know and use during emergencies. Over twenty Emergency Communication Centres (ECCs) where 112 calls are received and escalated, have been constructed by the NCC and operational in different states of the federation and the Federal Capital Territory.

Other Information, Education and Communication (IEC) materials printed in bookmarks, handbills and stickers were distributed. The IECs cover a wide-range of topics on consumer concerns, including Consumer Bill of Rights, Complaints Management Process, Mobile Number Portability (MNP), SIM Registration, Obligations of Telecom Service Providers and the Consumers, and Tips on Managing Data Usage.

The event provided a rare opportunity to the students and other members of the University community to interface with the Commission. The NCC team responded to questions and comments relating to the participants’ experience with telecom services.

The Vice-Chancellor of University of Abuja, Prof. Abdul-Rasheed Na’Allah, who was represented at the forum by the University’s Head of Electrical and Electronic Engineering Department, Dr. Evans Ashigwuike, commended the NCC for the elaborate enlightenment programme hosted in the university community, which he described as highly beneficial to the students.

Na’Allah assured the Commission that the University will ensure that students, who attended the Consumer Conversation pass the knowledge gained and the IEC materials circulated by NCC to their fellow students for effective knowledge-sharing and education.

The TCC, now segmented and targeted at different consumer groups, comprises: The Village Square Dialogue, The Telecom Public Sphere, The Professionals’ Dialogue, Campus Conversation, Market Conversation and the National Youth Service Corps (NYSC) Sensitization.

Aside the TCC, other strategic outreach programmes of the Commission, delivered through its Consumer Affairs Bureau, include Consumer Telecom Town Halls on Radio, a phone-in radio dialogic programme to educate consumers at the grassroots; Telecom and The Citizen, a bi-monthly Twitter Live Chat targeting telecom consumers that are active on the social media; and Telecom TV Dialogue, a monthly television-based discourse on topical telecom issues.

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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LINX Picks Digital Realty as Access Point for New Ghana IXP

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The London Internet Exchange (LINX) announced today that it will extend its partnership with Digital Realty to West Africa, welcoming the data centre provider to its new interconnection fabric, LINX Accra.

Digital Realty is nearing completion of its new facility in Accra, ACR2. A modern data centre strategically positioned near multiple submarine landing cable stations in Accra’s downtown area.

Ghana is one of Africa’s most internationally connected countries, thanks to the presence of these six undersea cable systems. As a result, the country’s digital landscape has grown dramatically in recent years.

LINX Accra was announced in late 2024 and is anticipated to launch in the coming weeks.

LINX stated that a new internet exchange point (IXP) for Ghana will provide future-proof and scalable solutions to propel the digital ecosystem forward.

The new IXP will be LINX’s third facility in Africa since the opening of LINX Nairobi in 2023, marking an important milestone in the company’s overall strategy in Africa.

Nurani Nimpuno, head of global engagement for LINX commented: “We are excited to be embarking on this new journey with Digital Realty in Ghana. We have strong relations with our partners across our LINX hubs in the UK, US and Kenya so I’m confident this extension of the relationship will be a success.”

Digital Realty has been a key access point for LINX’s interconnection solutions in London and also in North Virginia, US for several years.

More recently, LINX launched their first steps into Africa with LINX Nairobi in November 2023 and LINX Mombasa in February of this year, both working closely with iColo: A Digital Realty Company.

Joseph Koranteng, managing director of Digital Realty in Ghana, commented: “We’re pleased to be welcoming LINX to our new data centre in Ghana, a key milestone as we continue to strengthen interconnection across Africa.

“As demand for low-latency connectivity grows, this collaboration will play a critical role in helping to shape the region’s digital future by enabling greater access, resilience, and integration with the global internet fabric.”

 


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Moniepoint Clinches Two IBSi Awards for Leadership in Corporate Banking and Digital Wallet Services

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Moniepoint Inc, Africa’s leading fintech platform, has been named a Category Winner in two prestigious categories — Corporate Banking and Digital Wallets — at the IBS Intelligence (IBSi) Digital Banking Awards 2025.

Moniepoint

The accolades recognize Moniepoint’s significant impact in advancing financial inclusion and operational efficiency through its innovative digital banking initiatives across the continent.

Moniepoint earned dual recognition with the Corporate Banking award for its end-to-end digital platform empowering SMEs across emerging markets through simplified working capital access and streamlined payment processes, while also being honored in the Digital Wallets category for its scalable wallet infrastructure that enables millions to seamlessly transact, save, and manage finances—both innovations supporting broader financial inclusion and economic empowerment goals.

The IBSi Awards jury highlighted Moniepoint’s achievement in delivering measurable business impact, its ability to scale efficiently, and its pioneering approach to integrating local market needs with cutting-edge financial technology.

The IBSi Digital Banking Awards recognize technology implementations and innovation across digital banking units worldwide. This year, more than 110 submissions from over 30 countries were evaluated.

The IBSi Digital Banking Awards celebrate the most innovative and impactful technology implementation projects in the global banking sector.

This year’s competition recognised outstanding achievements among digital-only banks, neo-challenger banks, and the technology partners driving digital transformation worldwide.

“We are thrilled to be recognised in two highly competitive categories,” said Tosin Eniolorunda, CEO of Moniepoint. “These awards validate our mission to power the dreams of African businesses and individuals by building technology that works for everyday realities.

“Whether it’s helping SMEs grow or enabling simple, fast, and secure transactions for millions, we remain committed to delivering impactful solutions.”

“These recognitions from IBS Intelligence reflect the hard work of our teams and partners, and the deep trust our users place in Moniepoint,” Eniolorunda added.

“We look forward to continuing to innovate and scale inclusive digital financial services that shape the future of banking across Africa.”

Nikhil Gokhale, Director of Research and Digital Properties at IBS intelligence, said, “Over the years, we’ve witnessed a remarkable transformation in the digital banking space — from the rise of nimble neobanks to the digital reinvention of traditional institutions.

“The IBSi Digital Banking Awards honour this evolution by recognising technology-led excellence across the global banking landscape.

“Now in its fifth edition, the awards continue to recognise banks that are redefining the digital banking landscape through bold strategy, customer-centric thinking, driving innovation, inclusion and meaningful impact.”

This award complements and validates Moniepoint market leadership having been listed for three years in a row in the CB Insights annual Fintech 100, a list of the 100 most promising private fintech companies in the world and described as high-momentum companies shaping the future of financial services as well as being ranked by the Financial Times as one of Africa’s fastest-growing companies for two consecutive years.

Moniepoint Inc. powers over 10 million businesses and individuals with access to seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions while operating profitably.

Processing over 1 billion transactions monthly, with total payments volume exceeding $22 billion, Moniepoint enables businesses to digitize their operations and thrive in Africa’s rapidly evolving economy.

UK-headquartered IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology (traditional and new-age) research, advisory, and media firm, with a global coverage, and a 360° portfolio of intelligence offerings.

For over 30 years, IBSi’s expert teams have delivered independent, in-depth, actionable insights, with a laser focus on everything Financial Technology, to the global banking, consulting, technology, and institutional investor world.


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NCC Unveils Landmark RIA Report, Reinforces Stakeholder-Centric Regulation

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Dr. Aminu Maida, executive vice chairman and chief executive officer of the Nigerian Communications Commission (NCC), has declared the presentation of the Regulatory Impact Assessment (RIA) Report on eight key subsidiary legislations a turning point in the Commission’s regulatory framework.

Speaking at a high-level Stakeholder Engagement Forum in Abuja, Dr. Maida noted that the comprehensive RIA, conducted in 2024, embodies the NCC’s renewed commitment to transparent, participatory, and consumer-focused rulemaking.

“This innovation in our legislative process not only enhances accountability but also recalibrates our focus areas—consumers, licensees, and government policy alignment,” Dr. Maida stated.

The NCC boss emphasized that the RIA’s three-pronged focus aimed to assess regulatory performance across:

* Consumer impact, especially with regard to quality of experience (QoE)

* Market adaptability, with respect to competition, resource utilization, and market entry

* Policy alignment, ensuring legislations support overarching governmental objectives

He urged stakeholders to rigorously engage with the RIA findings to enhance regulatory outcomes and ensure market sustainability.

In her opening remarks, Head of Legal & Regulatory Services at the NCC, Mrs. Chizua Whyte, described the RIA as “an evolutionary step in our rulemaking journey,” adding that the extensive stakeholder contributions had strengthened the report’s validity.

“With emerging technologies and policy priorities, we needed to reassess our legal instruments. This RIA was both introspective and outward-looking,” Mrs. Whyte said.

Key areas assessed include licensing, SIM registration, subscriber management, enforcement procedures, spectrum trading, and infrastructure sharing.

Mrs. Whyte revealed that feedback from industry players was instrumental in identifying regulatory redundancies, clarifying legal obligations, and shaping future reforms.

The Legal Department, she noted, is already aligning next-phase reforms with the RIA’s recommendations to strengthen investor confidence and foster innovation across Nigeria’s telecom landscape.

The forum concluded with a call for continued stakeholder participation in shaping the Commission’s evolving legislative environment.

For the NCC, the RIA initiative signals a new era of smarter regulation—balancing flexibility, compliance, and consumer trust.


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