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NCC Issues New Regulatory Framework on National Roaming services

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The Nigerian Communications Commission has issued new regulatory guidelines on National Roaming services aimed at encouraging National Roaming between Roaming Providers and Roaming Seekers in the country.

The commission stated that the exercise is in line with the powers conferred upon it by Section 70 of the Nigerian Communications Act, 2003.

It further explained that the Guidelines are intended to give effect to the provisions of licences which permit the licensees to enter into agreements for the purpose of providing National Roaming
Services in Nigeria, subject to the prior approval of the Commission.

The commission further noted that the duration of any national roaming agreement must not exceed three years from the date of execution.

According to NCC, “The Commission reserves the right to permit parties to renew the National Roaming Agreement for another 3 years.

“Any further extension must be subjected to the approval of the Commission,” the statement stated.

These guidelines are intended to give effect to the provisions of licences which permit the licensees to enter into agreements for the purpose of providing National Roaming services in Nigeria, subject to the prior approval of the Commission.

The guidelines according to the commission, shall apply to only the holders of licenses validly issued by the Commission which contain condition that makes the holder eligible to enter into a national roaming service agreement.

On the scopes of the guidelines, the commission said that the national roaming services shall be provided within the geographical boundaries of Nigeria.

In addition, the regulatory body advised potential providers to fully read the guideline in conjunction with the Act, “the Collocation Guidelines, Interconnection Regulations, Quality of Service Regulations, Competition Practices Regulations, other subsidiary legislations that may be issued by the Commission from time to time, and relevant Licence Conditions.“

On the legal provisions, it insisted that the procedure for national roaming entails that dully authorized service providers shall request and negotiate NRA with each other on bi-lateral and non-discriminatory terms.

The statement further stated that “A Roaming Seeker requesting for National Roaming services shall forward a duly completed Roaming Request Form A contained under Schedule 1 of the guidelines to the Roaming Provider”.

Additionally, NCC assured: “(3) A Roaming Provider shall notify the Roaming Seeker of its approval or rejection of the Roaming Request in line with the procedure stated under Sub-paragraph (5) and (6) below.” While subsection (4) required that where the “Roaming Seeker receives no response from the Roaming Provider within 15 days of its request, the Roaming Seeker shall immediately notify the Commission in writing, and the Commission shall take necessary steps to ensure the Roaming Provider responds to the Roaming Request.”

Considerations for National Roaming Agreements

– The charges, terms and conditions for National Roaming services shall be through bilateral negotiations and in line with the provisions of these Guidelines.

-National Roaming Agreements shall take into consideration legal aspects of authentication, authorisation and billing of the Visiting or Roaming Subscriber so as Page | 7 not to compromise minimal safety standards such as location update procedures, financial security or warranty procedures in line with GSMA reference documents on roaming services as applicable to National Roaming.

– In addition to these Guidelines, the following existing Regulations and Guidelines shall be taken into consideration in drafting National

– Multiple National Roaming Agreements can be signed with different operators in the same or different clusters.

– Notwithstanding the above, the allowable number of Roaming partners on a Visited Network shall be determined by capacity and clusters.

– National Roaming services shall be provided under non-discriminatory terms, conditions and of a quality no less favourable than that provided by the Roaming Provider for its services or for services by its subsidiaries and other affiliates.

– Meeting the minimum network roll-out obligation as spelt out in a Service Provider’s Licence Condition is a pre-condition for entering into a National Roaming Agreement.

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

NCC Orders Telcos Inform Subscribers of Data Breach within 48 Hours

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Nigerian Communications Commission (NCC) has directed telecom operators in the country to notify affected customers of any data breach within 48 hours ( that is two day) of detecting such unauthorised infringement.

NCC Orders Telcos Inform Subscribers of Data Breach within 48 Hours

This directive was  contained in the revised Internet Code of Practice 2026 by the NCC, on Friday.

The document seeks to define the rights and obligations of telecom operators in handing the rights of internet users to an open internet.

In the move to protect customer information, Mobile Network Operators (MNOs) and Internet Service Providers (ISPs) are to take necessary measures to protect customers’ data from unauthorised use, disclosure, access or breach.

Telecom operators must now notify affected customers within 48 hours of detecting a compromise through text message, email or any other effective means. As contained in Chapter 3.4 of the regulation titled “Data Breach Notifications,”

The telecoms companies are also directed to notify the NCC of such a breach not later than 48 hours after determining such a breach.

Where full details of the breach are not immediately available, the provider shall issue a preliminary notification within the same period and furnish a comprehensive update within Fourteen (14) days thereafter, or within such extended period as the Commission may approve,” part of the section reads.

The guidelines, according to NCC, are in tandem with the provisions contained in the Nigerian Data Protection Act 2023 and Part VI of Schedule 1 of the Consumer Code of Practice Regulations 2024.

The regulation also joins other agencies’ policies, ensuring protection. Agencies such as the Nigeria Data Protection Commission (NDPC) and the Federal Competition and Consumer Protection Commission (FCCPC) protect consumers against misuse of personal data, identity theft, financial loss, and reputation damage.

The review comes at a time when privacy becomes core amid frequent breaches and illegal harvest of data such as biometric, national IDs, financial information, traffic and usage, and others.

Regulations are necessary for the proper handling, consent, and regulatory compliance regarding sensitive data, ensuring it is only processed for legitimate purposes.

Under Chapter 3.5, the Internet Code of Practice 2026 addressed the handling of harvesting of transactional data by notifying and getting approval from the NCC of any usage by a third party. It noted that the NCC approval will be defined by a review and assessment of such access and “its potential effects on national considerations, consumer information and personal data.”


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Globacom Promotes Valentine Gifting with Huge Discounts on Smartphones

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Globacom has announced a Valentine Smartphone promotion, which provides incredible savings on a variety of high-end smartphones from top manufacturers including Tecno, Samsung, and Infinix.

Starting on February 9, the promotion provides substantial price reductions on a number of Samsung models, including the Galaxy Z Fold 7, Galaxy A07, Galaxy A56 5G, Galaxy A36 5G, and Galaxy A26 5G. Customers who buy any of the phones will also receive a complimentary travel pouch and charger, as well as up to 18GB of extra data for six months, only available on the Glo network.

Along with other Infinix models, Tecno devices are also offered at attractive discounts, giving customers a large range of smartphones to fit a variety of tastes and price ranges.

The goal of the Glo Valentine promotion is to provide customers with the best possible deals on carefully chosen smartphones that are renowned for their cutting-edge technology, stylish designs, and dependable performance. The offer, which includes alternatives to suit a range of budgets and lifestyles, reaffirms Globacom’s dedication to customer happiness, digital adoption, greater data usage, and client centricity.

The company revealed that the promotion aligned with customers’ expectations during celebratory seasons, when demand is highest for quality smartphones at affordable prices. The company added that its partnership with trusted global and regional brands such as Samsung, Infinix, and Tecno ensures that customers enjoy premium features without compromising on value.

“The Valentine season is about connection, and what better way to stay connected than with a smartphone that fits your needs and aspirations,” the company stated. “This promo gives our customers the chance to get their dream smartphones at some of the best prices of the year, along with generous data bonuses to keep them connected,” the company disclosed.

Customers are encouraged to visit Gloworld outlets nationwide to take advantage of the Valentine Smartphone Promo while stocks last.

 


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GBB Expands Broadband to 13 Underserved Communities In 2025

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Galaxy Backbone Limited (GBB) has recorded a significant milestone in Nigeria’s digital transformation journey by advancing broadband connectivity to 13 underserved institutions and communities nationwide in 2025, reinforcing its position as the nation’s digital backbone and a trusted partner in national development.

Guided by its mandate to enable a digitally inclusive Nigeria, GBB deliberately extended connectivity to locations within reach of its infrastructure footprint, particularly institutions with strong potential for productive use but limited readiness for immediate commercial engagement. Through this effort, the organisation continues to unlock opportunity, stimulate innovation, and support sustainable growth across critical sectors of the economy.

The expansion reached three Federal Universities, two Local Government Areas, and eight Federal Secretariats, strengthening digital capabilities in education and public administration while enhancing service delivery across the country.

GBB also extended reliable broadband connectivity to strategic and cultural landmarks such as the Nnamdi Azikiwe International Airport, Abuja, underscoring its commitment to supporting national infrastructure that drives economic activity, mobility, and global connectivity.

These deployments highlight Galaxy Backbone’s resolve to bridge the digital divide and empower institutions that shape Nigeria’s future. They demonstrate the measurable national impact of GBB’s infrastructure investments and reflect the tangible progress of the Integrated Digital Transformation Strategy (IDTS), further solidifying the organisation’s role as the platform upon which government institutions and communities can confidently build their digital future.

More importantly, the milestone illustrates that GBB’s work extends beyond technology by enabling education, improving governance, supporting economic participation, and connecting citizens to opportunity.

The initiative aligns with the Federal Government’s broadband penetration objectives and complements national programmes such as Project 774 – Universities’ Hostel Connectivity, ensuring coordinated, scalable, and sustainable impact across the country. Commenting on the achievement, Galaxy Backbone noted that every new connection brings Nigeria closer to a more inclusive digital economy while reinforcing the infrastructure required for innovation and national competitiveness.

As implementation continues, GBB remains committed to expanding access, pushing boundaries, and delivering on the promise of a fully digital nation, with further updates expected as additional phases of the deployment progress.

Galaxy Backbone Limited is the Federal Government’s digital infrastructure and shared services provider, dedicated to delivering secure, reliable, and scalable ICT solutions that support efficient governance, innovation, and sustainable national development.

 


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