Telecom
NCC Partners SMEDAN to Establish SME Digital Academy
The Nigerian Communications Commission (NCC) has partnered the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) to establish a SME Digital Academy.
L-R: Ibrahim Mohammed, Head, Corporate Communications, SMEDAN; Gbenga Ogundeji, Deputy Director, Enterprise Development and Promotion Department, SMEDAN; Dr. Austin Nwaulune, Director, Digital Economy, NCC; Moses Ewans, Director, Enterprise Development and Promotion Department; Kelechi Nwankwo Deputy Director, Research and Development, NCC and Amu Ogbeide, Group Chief Executive Officer (CEO), Sapphital Learning Ltd
The SME Digital Academy is a public-private partnership initiative being driven by the NCC, SMEDAN, and Sapphital Learning Limited, a leading digital learning platform, essentially to provide micro, small and medium enterprises (MSME) owners with digital skills to enhance their entrepreneurial skills.
The partnership also aims to equip entrepreneurs and start-ups with the necessary digital skills required to navigate the increasingly digitised world.
Speaking at the launch, which took place at the NEXIM House in Abuja recently, Prof. Umar Garba Danbatta, executive vice chairman of NCC, said the setting up of the scheme was based on the realization that in today’s global economy, a borderless educational and economic system will be the next stage of the digital economy.
The EVC represented at the launch by Dr. Austin Nwaulune, director, Digital Economy, NCC, noted that, while the collaboration between the NCC and SMEDAN was a step towards economic diversification, digital technologies were key in the implementation of this initiative .
He said the NCC had continued to work towards providing information and communications technology (ICT) support to various sectors in the country. He noted that with over 41 million Micro, Small and Medium Enterprises (MSMEs) in Nigeria, proper empowerment of entrepreneurs would create an extremely powerful impact on the nation’s economic growth.
Danbatta said SMEs’ empowerment would also help in providing employment, lessening societal vices, developing the economy, increasing foreign exchange as well as improving the general well-being of Nigerians.
“Knowledge is pivotal to the growth of entrepreneurship, as it provides the businessman or woman, the know-how on raising capital, strategic partnership, and proper organisational, administrative, sales and marketing skills required to run an effective business. Knowledge is, therefore, the food of every economy, especially, the digital economy, as it fuels its growth and stimulated the digital ecosystem,” he said.
Danbatta recalled that when SMEDAN set up the Digital Academy, in November 2020, as an avenue to support SME development during the Covid- 19 lockdown, the NCC was excited and immediately keyed into the strategic partnership because of the potential impact of the initiative on the Nigerian economy.
He acknowledged the role of SMEDAN as a bridge between the instructors and students, experts and start-ups, funding parties and businesses to the millions of MSMEs. “So, the timing is precise for the collaboration as the country is in dire need of diversification.
Through the Digital Academy, the MSMEs, start-ups, freelancers, would be provided with a platform to access courses “on-the-go” from devices and locations of their convenience,” he said.
The EVC restated the unflinching commitment of the Commission to providing the required leverage needed for ICT development in Nigeria, just as it will support the Digital Academy to provide a digital platform for entrepreneurs and start-ups across the 36 states of the federation and the Federal Capital Territory (FCT), Abuja.
Also speaking at the event, Dr. Dikko Radda, director-general of SMEDAN, who was represented by the Director, Enterprise Development and Promotion at the agency, Moses Ewan, expressed delight at the partnership with the NCC, and declared that over 41.5 million MSME were domiciled in Nigeria.
Citing a recent survey, Radda noted that the entrepreneurs had contributed 49.78 per cent to the nominal Gross Domestic Product (GDP), leading to the employment of about 59.6 million Nigerians which translates to 76.5 per cent of the labour force.
“These small-scale enterprises need to be encouraged and nurtured to enable them to create jobs, contribute to the alleviation of poverty, and want.
“SMEDAN, which is an agency in the Federal Ministry of Trade and Industry and established over 15 years ago, operates on five platforms, namely, dissemination of information, delivery of business development services, networking and cluster formation, policy and public advocacy, and lastly, provision of access to critical resources,” Radda said.
Amu Ogbeide, Group Chief Executive Officer, Sapphital Learning Limited, in his opening remarks, said his company was excited to be working with SMEDAN on the ongoing efforts to empower entrepreneurs and start-ups in the country.
He also said that, through working with SMEDAN, Sapphital has been instrumental to the digitisation of SMEDAN’s entrepreneurial digital literacy journey.
Ogbeide also stated that at the beginning of the digital literacy program, Sapphital started with only three courses which have increased to over 60 courses in its curriculum.
“We believe that the Nigerian diversification journey is a work in progress and the country is on the exalted path towards full digitisation.
The combination of the digital economy with SMEs will lead to exponential economic growth of the country,” he said, and concluded that the American company, Uber, was a success story of the power of the ICT and the economy.
Association of Telecommunications Companies of Nigeria (ATCON), umbrella organization for all telecommunications and ICT companies operating in Nigeria, has warned that telecom networks in the country are under threat from infrastructure attacks and vandalism.
Tony Emoekpere, president, ATCON, who stated this during an interview with Channels Television, has called for stronger protection of communication infrastructure nationwide.
He also urged Nigerians to treat telecom assets as critical to national development.
Emoekpere said operators in the telecommunications sector are not indifferent to the quality of service delivered to consumers, noting that industry stakeholders are already working closely with regulators, including the Nigerian Communications Commission (NCC), to tackle persistent challenges affecting network performance.
Emoekpere stressed that many of these challenges are beyond the direct control of operators and require stronger public cooperation in protecting telecom infrastructure.
He added that infrastructure destruction remains one of the biggest threats to service quality and network stability in Nigeria.
According to him, telecom assets should be regarded as essential national infrastructure that must be safeguarded by all citizens.
He said, “We’re here complaining about poor service, but when we see people vandalising infrastructure, we don’t complain; when we see people cutting cables, we don’t report.”
He further urged Nigerians to be more proactive in reporting acts of vandalism to the appropriate authorities.
Emoekpere warned that continued damage to telecom facilities will only worsen the quality of service experienced by consumers across the country.
He called for stronger awareness campaigns to educate the public on the importance of protecting communication infrastructure.
He also emphasized that improving service delivery requires shared responsibility between operators, regulators, and citizens.
He appealed for collective action to safeguard telecom infrastructure, noting that its protection is key to improving connectivity and driving national development
National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for Nigerians and legal residents seeking assistance with National Identification Number (NIN) related issues.
NIMC
NIMC disclosed this in a statement, saying the initiative forms part of its ongoing digital transformation and customer service reforms.
According to the commission, the new support channels include a live chat feature on its official website and an official WhatsApp platform designed to provide faster and more convenient access to customer support services.
Members of the public can now access support through the Live Chat feature on the NIMC website via www.nimc.gov.ng and the official WhatsApp support line: +234 701 566 6971.
The commission said the initiative aligns with efforts to improve public sector efficiency and enhance access to government services through technology-driven solutions.
NIMC noted that the new platforms would enable users to receive prompt responses to enquiries, real-time guidance, and improved customer interaction without necessarily visiting physical offices.
The commission said the move reflects its commitment to service innovation, citizen-centred engagement, and efficient identity management service delivery.
Under the leadership of Director-General and Chief Executive Officer, Engr. Abisoye Coker-Odusote, NIMC said it had continued implementing reforms and digital solutions aimed at expanding access, strengthening public trust, and improving service delivery.
The commission encouraged Nigerians and legal residents to utilise the official platforms for verified information, assistance, and updates on NIN services and related identity management matters.
It also advised members of the public to remain vigilant and engage only through official communication channels to avoid fraud, scams, and misinformation.
The statement was signed by Kayode Adegoke, Head of Corporate Communications Unit, NIMC.
As families across the world celebrate Mother’s Day, QNET, a global lifestyle and wellness-focused direct selling company, honours mothers as the everyday force behind healthier homes, stronger families, and more resilient communities. From managing households and supporting family wellbeing to balancing careers and personal responsibilities, mothers play a central role in sustaining daily life. Yet, amid these responsibilities, their own wellness is often overlooked.
In today’s fast-paced environment, the demands of modern living continue to take a toll on human energy and well-being. Alarmingly, recent surveys indicate that 75% of Nigerian employees experience work-related stress, with 60% reporting persistent feelings of overwhelm.
These pressures are often compounded by economic realities that require many individuals to juggle multiple responsibilities or income streams. For women, particularly mothers, this burden is even greater. Beyond professional demands, they often take on the primary role of managing household well-being, childcare, and daily routines.
This continuous cycle of responsibility leaves little time for rest, recovery, or intentional self-care, increasing the risk of long-term physical and mental strain.
At the same time, access to basic wellness essentials remains a challenge. According to data from the WHO and UNICEF Joint Monitoring Programme, 28% of Nigerians lack access to basic drinking water, approximately 75% lack basic sanitation, two-thirds do not live in premises with a handwashing facility that includes soap and water, while 20% practice open defecation.
In many homes, ensuring safe water and overall family health largely falls to mothers, further reinforcing their central role in household well-being. This reality highlights the importance of recognising and celebrating mothers who consistently take on this responsibility, often placing the needs of their families above their own.
Commenting on the significance of the global observance, Ayokunmi Solesi, General Manager for QNET Nigeria, said, “Mothers are the backbone of many households. They give their time, energy, and care so consistently that their own well-being can sometimes take a back seat. Mother’s Day is an important reminder that supporting mothers’ health and wellness is not just a personal priority, but a family and societal one.”
He added that this perspective aligns with QNET’s 2026 global campaign, “Energised, Every Day,” which focuses on practical solutions that support everyday living. “When mothers are well-supported and energised, it positively impacts the entire household. Wellness should be part of daily life.”
As conversations around health continue to evolve, there is a growing shift towards preventive and lifestyle-based wellness – simple, consistent actions that support long-term vitality. This includes prioritising proper nutrition, hydration, rest, and balance as part of everyday routines, particularly for individuals managing demanding schedules.
Supporting this approach, QNET offers a range of products designed to fit seamlessly into daily life. Its nutritional supplement, EDG3 Plus, provides essential nutrients that contribute to daily vitality and help individuals maintain energy levels throughout busy days.
Recognising the importance of safe hydration in overall health, the HomePure Nova helps improve the quality of drinking water at home, supporting healthier households and reducing exposure to common water impurities.
In many Nigerian homes, where women play a key role in managing family health, access to cleaner water remains an essential part of everyday wellbeing.
Complementing this is the Amezcua Bio Disc 3, part of QNET’s wellness range, designed to support overall wellbeing across different aspects of daily life. Its versatile use within the home – from supporting food preservation to enhancing water quality and contributing to a more balanced living environment – makes it a practical wellness companion for families, particularly mothers managing multiple household needs.
As Mother’s Day is observed this year, QNET encourages families and communities to not only celebrate mothers but also to actively support their wellbeing. By creating healthier homes and encouraging better daily habits, the company reinforces its belief that true wellness begins with everyday choices and with those who hold the family together.
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