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NCC Restates Commitment to QoS Provisioning

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Nigerian Communications Commission (NCC) has reiterated its commitment to improving the quality of service across networks, despite the challenges of poor telecoms infrastructure.

 

Senator Olabiyi Durojaiye, chairman of NCC Board, and Prof. Umar Garba Danbatta, executive vice chairman/CEO of NCC made the commitment in a recent interview on the Nigerian Television Authority (NTA).

 

According to Danbatta the liberalisation of the telecoms sector in 2001, set the pace for telecoms growth and better quality of service. He, however, said shortly after the liberalisation, challenges such as poor infrastructure sets in, which adversely affected service quality till date.

 

“As at 2000, before liberalisation of the telecoms sector, active subscriber number was less than 500,000 with a tele-density of 0.1 per cent, but that narrative changed with the liberalisation of the sector and as of today, subscriber number has exceeded 170 million with a tele-density growth of over 120 per cent.

 

“The liberalisation ushered in more investors, which addressed the initial monopolistic nature of the telecoms sector. But soon after that, the challenges of poor telecoms infrastructure, coupled with wilful destruction of telecoms facilities, sets in and affected the quality of service across networks,” Danbatta said.

 

He, however, explained that NCC would continue to use its regulatory expertise to ensure quality of service is maintained through the Key Performance Indicator (KPI) standard set by the Commission.

 

Durojaiye, who blamed the situation of poor telecoms service on the inability of government and the telecoms operators to re-invest revenue generated from telecoms into infrastructure development and network expansion, said government was supposed to plough back the revenue generated from telecoms sector into the deployment of basic facilities in the telecoms sector, but failed to do so.

 

“Telecoms operators also have a duty to plough back part of their revenue in developing telecoms infrastructure. The idea of repatriating every single naira generated from the Nigerian telecoms sector out of the country, is a disservice to the telecoms industry, and a major cause of poor telecoms service,” Durojaiye said.

 

The NCC Board chairman called on members of the National Assembly to as a matter of urgency, pass the Critical National Telecoms Infrastructure Bill that is before it, in order to protect telecoms facilities from vandalism, which he said, often times, affect service quality.

 

According to Danbatta, “When I joined the Commission in 2015 as the EVC, I had to continue to build on the existing infrastructure that I met on ground in order to boost service quality across networks.

 

“When I came on board, there was a broadband target to achieve 30 per cent broadband penetration by December 2018, I keyed into the aspiration and target, in order to boost broadband infrastructure and further improve service quality.

 

“Although the broadband penetration level as at 2015 when I came on board was very low, and the hope of attaining the target was almost dashed, I had to put all, machineries in motion to ensure that Nigeria attained the target and I am pleased today that we were able to attain and surpassed the target in December 2018. In November 2018, we had achieved 30.09 per cent penetration and by December 2018, we achieved 31.48 per cent.”


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FG Okays 112 as Toll-Free National Emergency Response Number

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National Economic Council (NEC) of Nigeria has officially approved 112 as the unified, toll-free national emergency number to streamline responses to security, medical, fire, and natural disasters.

FG Okays 112 as Toll-Free National Emergency Response Number

It is part of measures to strengthen Nigeria’s emergency lifeline and build a unified and coordinated national response to emergencies.

NEC also approved the establishment of a multi-agency implementation committee and programme coordination led by the Office of the Vice President and the National Communications Commission (NCC).

The approval was part of decisions taken at the 157th meeting of the NEC held virtually and chaired by Vice President Kashim Shettima.

Shettima said the 112 emergency lifeline had become necessary to prevent delay caused by bureaucratic bottlenecks, noting that what the citizens seek urgently when confronted by a natural disaster or insecurity is an urgent response and not bureaucracy.

“This is not only a technical reform. It is a test of the state’s humanity. In moments of fire, accident, robbery, medical emergency, flood, violence, or panic, citizens do not need bureaucracy.

“They need a response. They need to know one number to call, one system to trust, and one coordinated chain of action that moves quickly enough to save lives,” he stated.

He explained that while Nigeria is not beginning from zero, as the emergency number had been in existence, what is required at the moment “is coordination, adoption, standard operating procedures, public awareness, institutional ownership, and trust”.

The vice president described NEC as the nation’s economic engine room, where the federal government and the states must convert the Renewed Hope Agenda of President Bola Tinubu into practical outcomes.

 

 


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Court Order Ensures Access to Essential Airtime and Data Services for Millions of Nigerians

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The Federal High Court of Nigeria, Abuja Judicial Division, interim injunction on 24 April 2026 restraining MTN Nigeria Communications PLC and Airtel Networks Limited from suspending or interfering with Nairtime’s access to critical telecommunications platforms has helped to ensure access to essential airtime and data services for millions of Nigerians.

The Order, issued in Suit No: FHC/ABJ/CS/779/2026, prevents any disruption to essential infrastructure such as Short Codes, SMS, USSD, and billing services following a directive issued by the FCCPC that left Nigerians without a safety net.

This ruling ensures that millions of Nigerian consumers, particularly those without access to traditional banking can continue to access airtime and data on credit, services that are increasingly vital for daily communication, work, education, and digital participation.

The Court’s intervention provides policy certainty and helps preserve continuity for users who depend on these services not just for connectivity, but also as a gateway to financial inclusion and digital identity in an increasingly connected economy. The decision also reinforces the legitimacy of Nairtime’s operations, which are conducted under a valid Value-Added Service (VAS) licence issued by the Nigerian Communications Commission.

Nairtime maintains that it has consistently complied with all regulatory requirements and contractual obligations. The company noted that the suspension linked to the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 risked disrupting services relied upon daily by ordinary Nigerians.

Speaking on the development, Ms Uchenna Agbo, Chief Commercial Officer, Optasia, and Chief Executive Officer, Nairtime Nigeria Limited said: “This decision is ultimately about protecting underserved Nigerian consumers. It ensures that millions of people many of whom are underserved by traditional financial systems, retain uninterrupted access to essential digital services.

“Over time, using these services responsibly can help them prove reliability and improve their chances of accessing bigger financial opportunities in the future. Our platform enables responsible, data-driven lending that keeps people connected when they need it most and we look forward to working with our partners to restore services in a manner that resumes full service value to the Nigerian consumers without further delay.”

Nairtime Nigeria reaffirmed its commitment to consumer and data protection through stringent governance frameworks and ethical use of artificial intelligence.

The company emphasized that it shares the broader consumer protection objectives of the Federal Government and remains committed to constructive engagement with regulators and industry partners.

She added: “We have built a system that supports inclusion at scale, while maintaining strong risk controls for industry stability and economic impact. This ruling allows us to continue delivering safe, reliable services that Nigerians depend on every day. We remain focused on ensuring that the Nigerian consumer stays at the centre of innovation and will continue working with regulators and our partners, including MTN and Airtel, to promote a fair, transparent, and inclusive digital ecosystem that benefits Nigeria and all Nigerians.”

Optasia, which listed on the Johannesburg Stock Exchange in late 2025, was founded in Nigeria 14 years ago and provides the infrastructure layer that connects mobile network operators and banks to millions of underserved customers.

Through its global partnerships with 50 distribution partners and 17 financial institutions —including some of Africa’s largest mobile network operators (MNOs) and tier-one banks — the platform leverages proprietary AI which processes credit decisions in under one second, using alternative data to assess risk for customers who have never held a formal credit product.

Beyond telcos, the company is also developing new propositions including SME and merchant finance, longer terms and higher-value credit, telco BNPL and revolving credit lines, and embedding its platform across adjacent ecosystems and verticals.


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Meta Shares Crash 10% on AI Spending Fears as Google Soars 6%

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Shares of Meta Platforms plunged nearly 10 per cent at Wall Street’s opening on Thursday, April 30, contrasting sharply with a more than six per cent surge in Google-parent Alphabet’s stock.

Meta Shares Crash 10% on AI Spending Fears as Google Soars 6%

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The split performance underscores investor differentiation among Big Tech firms’ aggressive artificial intelligence spending strategies.

Alphabet led the quarterly earnings pack, with investors cheering its AI pivot and strong results across divisions, reporting 62.6 billion dollars profit on nearly 110 billion dollars revenue that beat expectations.

Meta, however, rattled markets by hiking capital spending by 10 billion dollars to 125-145 billion dollars—mostly for data centres—to chase “superintelligence,” with quarterly expenses hitting 33.4 billion dollars.

Unlike Alphabet, Amazon or Microsoft, which offset AI costs via cloud sales, Meta lacks immediate revenue from its investments.

Amazon and Microsoft shares dipped two per cent and 3.7 per cent respectively amid concerns over returns on infrastructure outlays.

Broader indices held steady: Dow Jones rose 0.8 per cent to 49,241 points, S&P 500 gained 0.2 per cent to 7,151, while Nasdaq stayed flat at 24,665.

Meta last week announced 8,000 job cuts and 6,000 unfilled roles to curb costs for AI goals, but Wall Street questions the spending scale.


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