Connect with us

Telecom

NCC Threatens Sanction over Bogus Promises by Telecom Operators

Published

on

Kindly share this post

Ernest Ndukwe, executive vice chairman, Nigerian Communications Commission, has warned telecom operators against making bogus promises to the consumers during the festive seasons, as sanctions will be melted on erring service providers by the commission.
Ndukwe stated this at a lecture on Nigeria’s leadership and Vision 20 20-20, said that the Consumer Affairs Department of the Commission has been mandated to make an assessment of the various incentives coming from the various operators by way of promotions and other consumer focused offers to ensure that they are delivered in the best interest of the subscribers without compromising the quality of services being delivered.
He said that operators are aware of the key performance indicators issued by the commission which they are expected to take into consideration in providing services and incentives.
He however advised the consumers to be very wary of their choices for telecommunications services as there are many operators in the market to choose from.
Engr. Ndukwe explained that ICT drives the global economy and is also key to foreign investments as a country with the requisite ICT would attract the best of investments.
“The fact that we now have some global operators like Visa Card, MasterCard and similar online banking services is as a result of the improved ICT environment in Nigeria,” he added. He also indicated that with these facilities, online booking of flights and other services in Nigeria has become a reality, while doctors can now engage in medical diagnosis and treatments over long distances.
At the event organized by Leadership Watch, an NGO and phone rights advocacy group led by Rev. Dr. Martins Iwuanyanwu, during which Multilinks and Zain emerged winners for customer focused services for the CDMA and GSM categories respectively, Engr. Ndukwe said the revolution and possibilities existing in Nigeria today can be traced to the environment, and not just mere campaign because no amount of campaign around the world would have brought these services without the infrastructure on ground.
“We have these services because we have available ICT base upon which these services can thrive”, he said.
He said the nation is encouraged by government’s determination to ensure that Nigeria becomes one of the 20th economies in the year 2020 and that ICT in Nigeria is already directed towards the realization of these national objectives.
Engr. Ndukwe also noted that with the regulatory emphasis tilting towards the provision of broadband infrastructure, the needs for ICT for accelerated social and economic growth towards the vision of the government would be achieved.
The NCC boss predicted that given the current growth rate of growth, Nigeria’s teledensity by 20-20 would be more than 100%.
He noted that power supply is also critical to this vision, hence, the concerted efforts by the government to address these issues.
Dr. Emmanuel Ekuwem, president of the Association of Telecommunications Companies of Nigeria, ATCON, said there is need for the entire citizenry to embrace ICT as the nation moves ahead, as anybody without ICT knowledge in today’s world would soon be left behind.
Chief Arthur Mbanefo, former Nigeria’s Ambassador to the United Nations, requested government, especially the Ministry of Education to be proactive by fining a way to include ICT in the educations curricular to ensure that Nigeria and its future generation is attuned to the imperatives of ICT driven economy.
Ambassador Segun Olusola, former Nigeria’s envoy to Ethiopia, commended the NCC for managing a very stable relationship with the broadcast sector in Nigeria, which he said has also resulted in many remarkable achievements in the sector.

 

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

Telecom

NIGCOMSAT Supports Startups Growth with the Launch of Accelerator 3.0

Published

on

Kindly share this post

The Nigerian Communications Satellite Limited (NIGCOMSAT) has unveiled Accelerator Cohort 3.0 as part of efforts to strengthen Nigeria’s space technology ecosystem and support the growth of local startups.

The initiative will be a major highlight of the 2026 Nigerian Satellite Week scheduled to hold on March 30 and 31 in Abuja, where key players in the satellite and digital infrastructure sectors are expected to converge.

In a statement signed by Stephen Kwande, the Head of Corporate Communications, the company described the new accelerator as its most direct investment in building long-term competitiveness within Nigeria’s space economy.

According to NIGCOMSAT, the programme is designed to support early-stage ventures working across satellite applications, last-mile connectivity, agriculture, logistics and other areas where space-based technology can drive impact.

The company said previous cohorts of the accelerator had already contributed to developing innovative solutions and building the human capacity needed to position Nigeria for the next phase of the global space industry.

“With Cohort 3.0, we are making it clear that the accelerator is not a pilot project but a permanent feature of how Nigeria develops its space-tech companies,” the statement said.

NIGCOMSAT noted that the Nigerian Satellite Week has grown into a major platform for policy discussions, partnerships and investment in the sector.

The 2026 edition is expected to attract top government officials, defence leaders, development finance institutions and technology entrepreneurs from across Africa.

Jane Egerton-Idehen, managing director of NIGCOMSAT, said the event also marks two decades of Nigeria’s journey in the space economy.

“Twenty years ago, Nigeria took a bold step to secure its place in space. What we are seeing today is the result of consistent effort and vision,” she said.

She added that the company is focused on shaping the next phase of growth through innovation, partnerships and investment in local talent.

NIGCOMSAT also highlighted recent milestones, including a Low Earth Orbit connectivity partnership with Eutelsat, improved revenue performance and increased global recognition in satellite operations.

Other activities lined up for the event include a Startup Demo Day, where selected African startups will pitch their ideas to investors, and a stakeholders’ forum to discuss policies and infrastructure needed to scale Nigeria’s satellite economy.

The company said the initiative reflects the growing role of satellite technology in national development, particularly in areas such as communications, security and digital services.

NIGCOMSAT, established in 2006 and wholly owned by the Federal Government, provides satellite-based services including telecommunications, broadcasting and broadband across Nigeria and parts of Africa.


Kindly share this post
Continue Reading

Telecom

FG Unveils Digital Economy Research Fund Scheme

Published

on

Kindly share this post

The Federal Government has unveiled a N12bn Digital Economy Research Fund aimed at strengthening evidence-based policymaking and supporting Nigeria’s long-term digital transformation agenda.

Dr. Bosun Tijani, the Minister of Communications, Innovation, and Digital Economy, disclosed this in a statement issued on Saturday, announcing the launch of an expression of interest for the National Digital Economy Research Clusters.

“Today my heart is filled with deep joy as we announce the Expression of Interest for the National Digital Economy Research Clusters, a N12bn research funding scheme designed to place ideas, evidence, and research at the centre of Nigeria’s digital transformation,” the minister said.

According to him, the programme is being funded under Project BRIDGE, a federal initiative to deploy 90,000 kilometres of fibre optic backbone infrastructure across Nigeria to expand connectivity and enable a modern digital economy.

“This programme is being funded under Project BRIDGE, our initiative to deploy 90,000km of fibre optic backbone infrastructure across Nigeria to expand connectivity and enable a modern digital economy,” he said.

The minister noted that as the government expands digital infrastructure nationwide, research-backed approaches are required to ensure inclusive benefits.

“As we deepen our digital infrastructure coverage, thoughtful, evidence-based approaches are required to be deployed in society to ensure everyone benefits from this significant investment,” he added.

He observed that digital policy decisions are often shaped by market forces and political cycles rather than rigorous research and long-term thinking. “Too often, the ideas shaping digital policy come predominantly from markets and political cycles rather than from research, evidence, and long-term thinking,” the statement said.

Under the initiative, six national research clusters will be established across key pillars of the digital economy, including connectivity and meaningful use; digital public infrastructure and government services; digital skills and human capital development; digital economy and jobs; online trust and consumer protection; as well as artificial intelligence and emerging technologies.

The clusters will be led by up to 36 professors drawn from Nigerian universities, working alongside international academic partners, with more than 200 researchers, including postdoctoral fellows and PhD candidates, expected to generate policy-relevant research.

“For me, the goal goes beyond research output. We are looking for better policies that lead to stronger institutions and a more prosperous society,” the minister said.

He described the initiative as one of the ministry’s most meaningful programmes, noting that it is intended to produce ideas that will outlast any single administration. “Because nations that lead the future are not simply those that deploy infrastructure; they are the ones that cultivate ideas,” he said.

The ministry invited academic and research institutions interested in participating to review the Terms of Reference released alongside the EOI and submit proposals to lead or collaborate within the national research clusters.

It added that a press conference would be held in the coming week to provide further details and engagement opportunities for vice-chancellors and research institutions across the country.

 


Kindly share this post
Continue Reading

Telecom

NCC Cracks Down: Telcos to Refund Users for Network Disruptions

Published

on

Kindly share this post

Nigerian Communications Commission (NCC) has directed Mobile Network Operators (MNOs) to compensate subscribers experiencing poor network service across the country.

NCC Cracks Down: Telcos to Refund Users for Network Disruptions

The Commission said the directive was part of efforts to ensure that consumers are not made to bear the burden of service failures when operators fall short of required standards.

Under the new regulation, telecom operators will be required to provide compensation directly to affected subscribers for breaches of Quality of Service (QoS) Key Performance Indicators (KPIs).

According to the NCC, the compensation will be issued in the form of airtime credits, calculated based on subscribers’ average usage and their presence within specific Local Government Areas where service disruptions occur.

The Commission emphasised that telecommunications services remain critical to economic activities, social interactions, and access to digital opportunities, noting that poor service delivery negatively impacts productivity and public confidence.

It explained that while regulatory fines have traditionally been used to sanction operators, the new approach prioritises consumer protection and strengthens accountability within the telecommunications sector.

The NCC added that the measure would complement existing efforts to monitor service quality and enforce compliance with performance standards.

In addition, the Commission directed tower companies responsible for telecom infrastructure, such as network masts, to reinvest fines imposed on them into infrastructure upgrades with measurable outcomes.

The regulator reiterated its commitment to ensuring that operators invest in network resilience, expand capacity, and improve infrastructure to meet growing demand.

It also pledged to continue deploying regulatory mechanisms that promote fairness, transparency, and accountability across the industry, while ensuring that subscribers receive the quality of service they deserve.


Kindly share this post
Continue Reading

Trending