Telecom
NCC to Sanction Operators over Regulatory Violations

Nigerian Communications Commission (NCC) has strongly condemned the flagrant violations of regulatory provisions by Information and Communications Technology (ICT) operators.

In response to ongoing non-compliance and persistent quality of service failures, the Commission has drafted stiffer, non-monetary sanctions to hold erring operators accountable.
Dr. Aminu Maida, executive vice chairman, NCC, issued the warning amid widespread service lapses, including frequent outages, equipment malfunctions, and poor infrastructure maintenance by telecom tower companies and other ICT service providers. These violations undermine the quality of Internet and voice services and threaten Nigeria’s growing digital economy.
Investigation shows that companies were unmoved by financial sanctions, violating regulatory provisions unabated and effortlessly paying the fine. Insider sources revealed that some companies even made monetary provisions for the fine in their annual financial statements, a move that the industry regulator, the Nigerian Communications Commission (NCC), frowned on.
The NCC said the move was to demonstrate further its prioritisation of compliance over financial gains in regulatory oversight.
Hence, the Commission is planning a review of its Enforcement Processes Regulations (EPR) 2019, which stipulates monetary fines for violations.
A consultation paper signed by Maida, sighted showed that the commission is considering asymmetric sanctions.
In this system, the sanctions imposed on smaller and bigger players for committing similar infractions are different to ensure industry sustainability, among other things.
Among the five regulatory proposals being put forward by the commission ahead of the activation of its rule-making process for the review of its ERP, 2029, as enshrined in Section 71 of the Nigerian Communications Act (NCA), 2023, is the possibility of implementing alternative mechanisms in the form of non-monetary sanctions on erring licensees.
The regulator also provides the basis for each of the five regulatory proposals, which provide a broad outline of the proposed review and show the foundational basis for the regulatory thought process.
It has also invited comments from stakeholders that will help shape the specific changes and amendments that the Commission will put forward when it activates the rule-making process later in the third quarter of 2025.
The commission proposes “to set non-monetary administrative measures restricting certain licensing privileges and benefits. Hence, the Commission will enforce non-monetary administrative measures on infractions related to licensing conditions, interconnection indebtedness and similar non-complying conduct of licensees.”
According to Maida, this Regulatory Proposal aims to redirect the focus of administrative sanctions from financial fines to other administrative measures and regulatory actions.
This deviation will enable the NCC to rely on alternative approaches to deepening compliance and deploy effective enforcement measures to deter licensees.
According to him, the second proposal is “to set liability for emerging and corrosive conducts such as call masking, call refiling and SIM Boxing.
This Regulatory Proposal intends to widen both criminal and administrative liabilities related to offences and infractions related to interconnection, call termination and call manipulation by licensees and non-licensees.”
NCC said these measures will be tied to the powers vested in the Commission by Section 70 of the Act to issue regulations on matters related to ‘communications offences.’
The third proposal by the regulator is to clarify general and specific administrative fines in the EPR, 2019.
On the regulatory thought process behind this third proposal, Maida said in the consultation paper, “This Regulatory Proposal is intended to provide clarity on general and specific administrative fines in Regulations 15 and 16 of the Enforcement Processes Regulations 2019.”
In addition, Maida added, “This will entail a review and detailed amendment of the Schedule of the Regulations that itemises the different breaches and their related fines. It will also remedy the identified shortcomings highlighted by the outcome of the Regulatory Impact Assessment (RIA) conducted in 2024 on the legislation.”
The fourth proposal being put forward to key stakeholders on the EPR 2019 proposed review is to outline administrative and liability measures against the Board and Management of Licensees that perennially breach the Nigerian Communications Act 2003 provisions and relevant subsidiary legislations.
Based on the fourth regulatory proposal, Maida said, it was aimed at reviewing the provisions of Regulation 18 of the Enforcement Processes Regulations 2019.
“The Proposal expects a more detailed provision that sets administrative measures and regulatory actions that can affect the management and board of licensees’ existence, composition and activities. The Proposal will provide details and qualifying instances when the Commission can invoke the provisions of Regulation 18,” he pointed out.
According to the commission in the consultation paper, the fifth regulatory proposal outlines measures that will enable the Commission to enforce asymmetric administrative and liability measures in the Nigerian Communications Sector to ensure sustainability.
The commission said that the fourth regulatory proposal is intended to rely on asymmetry benchmarks in outlining fines and enforcement actions, and the benchmark will consider the size of licensees.
“This is to ensure sustainability and focuses on enforcement measures that will not create existential challenges for smaller and medium-sized licensees. While an exemption will not be provided, the quantum and nature of measures will be implemented asymmetrically. This Proposal will also remedy the identified shortcomings,” he added.
Recall that the Commission’s ERP was first issued in 2009 and reviewed in 2019. The Regulations provide prescriptions for imposing liabilities and administrative sanctions for breaches of the Nigerian Communications Act 2003 provisions, its subsidiary legislations, licensing conditions, permits and the Commission’s directions. The Regulations provide for general and specific sanctions itemised in its Schedule and outlined against each identified infraction.
In 2024, the Commission conducted an RIA on the implementation of the Regulations since its last review in 2019 and also assessed its impact on the Nigerian Communications Sector. The outcome of the RIA sets out areas that will require changes and amendments.
First, sampled respondents within the Sector raised concerns about the lack of clarity on the grounds for enforcement and procedures for determining such enforcement.
Second, some licensees cited the lack of clarity on general and specific fines, and another set recommended less reliance on penalties.
Thirdly, some sampled licensees stated that fines and administrative measures need to be fair and sustainable to avoid crippling smaller licensees.
Lastly, there are also comments on the need to encourage compliance in the Sector, without relying on adverse regulatory measures, such as financial sanctions.
Telecom
FCCPC Denies Banning Airtime Borrowing, Blames Cartel for Misinformation

Federal Competition and Consumer Protection Commission (FCCPC) has dismissed widespread claims that it banned airtime borrowing and data advance services in Nigeria, describing the reports as false and driven by vested interests seeking to mislead the public.

In a statement issued on Friday, the commission said it neither cancelled nor prohibited such services, contrary to viral social media posts and some media reports suggesting otherwise.
The clarification follows a wave of public concern triggered by viral social media posts and some media reports suggesting that the Commission had shut down telecom-based credit services widely used by millions of Nigerians.
Recall that in separate notices, Airtel and MTN Nigeria announced the temporary suspension of their airtime and data credit services, which previously allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge.
But FCCPC, said no such directive was issued, stressing that consumers remain free to access lawful telecom value-added services.
Ondaje Ijagwu, director of Corporate Affairs, FCCPC, said that “The attention of the Federal Competition and Consumer Protection Commission has been drawn to a series of newspaper publications and a viral anonymous post on social media seeking to create the impression that the Commission cancelled, shut down, or banned airtime borrowing and data advance services in Nigeria. Those claims are incorrect.
“The Commission has not prohibited airtime borrowing or data advance services, and no directive was issued preventing consumers from accessing lawful telecom value-added services,” the statement partly read.
Rather than a regulatory ban, the FCCPC attributed recent disruptions in some of these services to the failure of certain operators to comply with its Consumer Lending Regulations introduced in July 2025.
According to the Commission, the regulations were developed following a surge in consumer complaints over exploitative practices in the digital lending and advance-services space.
“Following a deluge of consumer complaints bordering on opaque charges, unexplained deductions, aggressive recovery practices, poor disclosure standards, and inadequate accountability in segments of the digital lending and advance-services market, the Federal Competition and Consumer Protection Commission issued the DEON Consumer Lending Regulations in July 2025.
“The Regulations were introduced, among other reasons, to curb the excesses of abusive service providers whose practices had generated persistent consumer harm and undermined confidence in the market,” it stated.
The agency said the framework was designed to sanitise the market and protect consumers by enforcing transparency, accountability, and fair competition.
“The primary aim is to promote a fairer and more transparent system by mandating proper registration, responsible lending conduct, clear disclosure of fees and terms, accessible consumer complaint channels, data protection safeguards, stronger accountability for third-party partners, and effective regulatory oversight,” the FCCPC explained.
Providing a deeper insight into the telecom sector, the Commission revealed that some operators had been engaged in anti-competitive practices, including exclusionary arrangements with third-party service providers.
“In the telecom sector, our findings indicated that some operators engaged in exclusionary third-party technical arrangements in clear disobedience to the provisions of the Federal Competition and Consumer Protection Act, 2018. The Regulations sought to unlock the market to allow local participants alongside foreign partners, in line with free market principles,” it said.
It added that the new regulations were also intended to open up the market to more participants, including local players, in line with free market principles.
Despite giving operators ample time to comply, the FCCPC said several companies failed to align with the new regulatory framework.
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“These measures benefit Nigerians by reducing abusive practices, improving transparency, strengthening consumer choice, and encouraging responsible innovation by legitimate operators. At the commencement of the framework in July 2025, affected operators were granted an initial 90-day compliance period to regularise their products, structures, and operations. That opportunity was not utilised within the prescribed timeframe,” the statement noted.
The Commission said it extended the deadline to January 5, 2026, but compliance remained unsatisfactory.
“Despite that further extension, the necessary compliance steps were still not completed by the relevant operators,” it added.
The regulator stressed that any temporary suspension or restriction of services should be seen as a business decision by non-compliant operators rather than a government-imposed ban.
“Any temporary suspension, restriction, or operational change introduced by service providers should therefore be understood as a business or compliance decision by those operators, not a ban imposed by the FCCPC,” it said.
The Commission also accused certain interest groups of deliberately spreading false information to undermine reforms.
“We are aware that some vested interests and their foreign collaborators are opposed to the creation of safe markets and fair competition, therefore resorting to a campaign of disinformation,” it stated.
Describing such narratives as “mischievous,” the FCCPC urged Nigerians to disregard sensational claims and rely on verified information.
“It is inaccurate to attribute avoidable disruption to regulation where regulated entities had adequate notice and sufficient opportunity to comply. Nigerians deserve accurate information, not sensational claims.
“The FCCPC is fully committed to protecting consumers, promoting fair competition, encouraging responsible innovation, ensuring transparent digital financial practices, and working constructively with sector regulators and service providers in the public interest,” the statement added.
Airtime borrowing and data advance services have become critical tools for millions of telecom subscribers in Nigeria, allowing users to access credit for calls and internet services with repayment deducted upon recharge.
However, the segment has long been plagued by complaints over hidden charges, automatic deductions, unclear repayment terms, and aggressive recovery mechanisms.
The FCCPC’s intervention through the Consumer Lending Regulations marked one of the most significant attempts to regulate digital micro-lending and telecom-based credit services in the country.
The rules align with broader efforts by the Federal Government to strengthen consumer protection, enhance transparency in digital financial services, and curb exploitative practices in Nigeria’s rapidly expanding fintech and telecom ecosystem.
Friday’s clarification signals a push by the regulator to reclaim the narrative, reassure consumers, and shift responsibility to operators who have yet to fully comply with the law.
The Commission reaffirmed its commitment to protecting consumers while fostering innovation and fair competition in the sector, noting that regulatory compliance remains non-negotiable for all service providers operating in the Nigerian market.
Telecom
Airtel Nigeria Suspends Airtime and Data Credit Services

Airtel Nigeria has announced the temporary suspension of its airtime and data credit services. The affected services allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge.

However, the company noted that customers will continue to enjoy uninterrupted access to airtime and data purchases through its existing channels.
Airtel Nigeria also indicated that the temporary suspension is not expected to have a material impact on its service standards across the country.
Commenting on the development, Airtel Nigeria Director of Marketing Ismail Adeshina, said:
“This is a necessary and responsible step as we align our operations with evolving requirements. Airtel Nigeria remains committed to the highest standards of compliance, transparency, and consumer protection, while continuing to innovate responsibly within Nigeria’s digital ecosystem.”
The company added that it will provide updates on the status of the service in due course.
Telecom
NITDA Urges Youths to Build Nigeria’s AI Future Now

National Information Technology Development Agency (NITDA) has urged young Nigerians to take the lead in developing home-grown artificial intelligence (AI) solutions to address the country’s socio-economic challenges.

The Director General of National Information Technology Development Agency, Kashifu Inuwa, represented by Mrs. Udoka Mannie of the Digital Literacy and Capacity Building Department, delivered the keynote address at the Artificial Intelligence Hackathon organised by the Agency in partnership with VibeCode Africa in Abuja.
Kashifu Inuwa, director-general of NITDA, made the call at an Artificial Intelligence Hackathon organised by the agency in partnership with VibeCode Africa in Abuja.
Inuwa, who was represented by the Acting Director of Digital Literacy and Capacity Building, Dr Ahmed Tambuwal, and delivered through Mrs Udoka Mannie, said Nigeria’s youthful population presents a significant opportunity for innovation and digital transformation.
He noted that with over 60 per cent of Nigerians under the age of 25, the country is well positioned to benefit from emerging technologies such as AI.
“As you can see, this room is filled with young people. This represents a powerful opportunity for innovation and digital skills development,” he said.
Inuwa stated that the hackathon provided a strategic platform for participants from diverse backgrounds to collaborate and develop practical AI-driven solutions tailored to Nigeria’s realities.
He observed that artificial intelligence is already transforming economies, governance systems and societies globally, stressing that Nigeria must decide whether to shape the technology for national development or remain a passive consumer.
According to him, NITDA’s mandate is to regulate and develop information technology in Nigeria while ensuring it serves as a driver of economic growth.
He explained that the agency’s Digital Literacy and Capacity Building Department is focused on building a digitally skilled population capable of competing in the global digital economy.
The Director-General highlighted the Digital Literacy for All initiative (DL4ALL) as a flagship programme aimed at equipping millions of Nigerians with essential digital skills, in line with the Federal Government’s target of achieving 95 per cent digital literacy by 2030.
“Beyond literacy, we are now moving into capability. It is one thing to use technology, but another thing entirely to build with it. Today, we are challenging you to build,” he said.
Inuwa urged participants to prioritise impact-driven innovation, identifying sectors such as healthcare, agriculture, education, financial inclusion, public service delivery and misinformation as areas where AI can drive meaningful change.
He also stressed the importance of ethics, inclusion and data protection in the development of AI solutions.
“As we explore AI, we must be mindful of ethics, data protection and inclusion. Building responsibly is just as important as building brilliantly,” he said.
Inuwa commended VibeCode Africa for partnering with NITDA, describing such collaborations as vital for scaling innovation across the country.
He encouraged participants to collaborate, experiment and innovate, adding that Nigeria’s AI future would be driven by local talent.
“The future of AI in Nigeria will not be imported. It will be built by people like you in rooms like this,” he said.
In her remarks, the founder of VibeCode Africa, Lola Adey, urged participants to harness AI to solve real-life challenges within their communities.
Adey said the hackathon was designed to move beyond theory by encouraging participants to identify problems they personally experience and develop practical solutions.
“We want you to dig deep into yourselves. What are the problems you are facing? What are the issues you notice when you walk around?” she said.
She cited challenges such as electricity shortages, insecurity and gaps in social services as areas where innovation could make a difference.
Adey added that the initiative aims to create opportunities for entrepreneurship, employment and global exposure for young Nigerians.
“With artificial intelligence, you now have something in your hand that you can use to actually solve problems. You don’t have to wait for anybody anymore,” she said.
She urged participants to remain focused, collaborative and open to learning, noting that the platform could connect them to future partners, investors and employers.
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