E-Financial
NIBSS Says Electronic Payment Transactions Increased 50% in 2014

Nigeria Inter Bank Settlement System (NIBSS) has disclosed, in its latest statistics, that 50% growth was recorded in the level of usage of various electronic payment transactions in the country in 2014.
According to NIBSS, across all payment channels in the financial industry, including electronic and non-electronic based platform, Nigeria has experienced a massive rise in the volume and value of transactions processed yearly.
The electronic payments platforms include the Internet banking, e-Commerce, Point of Sales (PoS), Automated Teller Machines (ATM) and the mobile platforms.
NIBSS, in its ‘2014 E-Payment Fraud Landscape in Nigeria showed that in 2014, it processed over 100 million transactions in terms of volume with a corresponding value of over N40 trillion (over $208 billion).
It also disclosed that the volume of transactions grew by over 50 per cent between 2013 and 2014 with its value also growing by 28 per cent.
Meanwhile, the Central Switch said fraud in the Nigerian payments system and also on a global scale has been on the increase over the past few years as technological advances impact on the way people pay.
According to NIBSS, Internet banking, the ever-increasing use of the ATMs and other electronic platforms have in one way or the other accelerated the growth of fraudulent activities, adding that cheques and over-the-counter fraud has given more room to a sophisticated and more concise electronic type of fraud.
In Nigeria, it disclosed that Internet banking and ATM were the lead channels for perpetuating e-fraud in 2014.Specifically, NIBSS disclosed that in 2014, Nigeria recorded 1,461 cases of fraud compared to 822 in 2013.
It explained that from the 1,461 cases, the value of attempted fraud reported was N7, 750, 152, 748, while the actual loss was N6, 215, 987, 323 in 2014 compared to N19, 148, 787, 069 attempts and N485, 194, 350 actual loss value reported in 2013.
The figures depict that more fraud occurred in 2014 and more loss was recorded in terms of value compared to the attempted fraud value”, the document stated.
NIBSS disclosed that in 2014, ATM machines were the major victims of fraudulent activities in terms of volume as it experienced the highest number of fraudulent transactions. It however, said that Internet banking actually accounted for a loss of about N3.2 billion to fraudulent transactions in terms of value.
“As for 2013, there were quite substantial amount fraudulent transactions in terms of volume on Internet banking and Web based transactions. Also, Across the Counter accounted for almost N16 billion of the attempted fraud, which is the bulk of fraud witnessed in 2013”, the document disclosed.
According to NIBSS, electronic platforms such as Internet Banking had 287 volume of fraud for 2014; ecommerce 114; Point of Sales 166; Web 218; ATM 491, Mobile 21. Non-electronic platforms including Across Counter and Cheques recorded 153 and 11 volume of transactions.
NIBSS, while giving more insight into the menace, explained that in the first quarter of 2014, the country recorded 336 volume of fraud, whose attempted value was N1, 003, 124, 742 with an actual loss of N172, 920, 263, which was 17 per cent actual loss value in attempted fraud value.
In the second quarter, 298 volume was recorded, with and attempted value of N523, 849, 238 and actual loss value of N441, 714, 718 and 84 per cent actual loss value in attempted fraud value.
For the third quarter, there were 366 fraud cases, N3, 708, 992, 359 attempted value and N3, 170, 221, 230 actual loss value and 85 per cent actual loss value in attempted fraud value.
For the last quarter of 2014, the figure increased to 461, with an attempted value put at N2, 514, 186, 408 and actual loss value of N2, 431, 131, 110, resulting in 97 per cent actual loss vale in attempted fraud value.
NIBSS informed that in the year under review, as part of the investigation process, a number of suspects and criminals were apprehended after fraud had been reported.
“Although, the figures show that more work needs to be done to improve apprehension rate. However, the low number is due to some constraints like the law/legal context that isn’t clearly defined when it comes to financial and cyber-crimes carried out using electronic platforms. A major issue is the collaboration of the law enforcement agents and the financial industry”, it stated.
In the document, NIBSS said 2014 was quite alarming in terms of fraud as it recorded very high volume and value of fraudulent transactions in Nigeria (Note that we suspect that the actual volumes and values are usually way higher than reported).
However, fraudulent transactions (attempted fraud value) as a percentage of the total transactions value for 2014 were less than one per cent.
This generally showed that transactions are highly secure but the success rate at which attempted fraudulent transactions are successful is equally high up to 80 per cent in 2014 as against three per cent in 2013.
Speaking on fraud outlook for 2015, NIBSS posited that the advent of the fraud scene in 2014, which was a rollercoaster ride for all holders of critical intellectual and financial property all over the world and in Nigeria, 2015 must not be underestimated.
“Here at NIBSS, we give a concise look towards the future on possible trends and events that might potentially occur in the fraud scene in Nigeria,” the document read.
In mitigating the effect in 2015, NIBSS said the introduction of the biometrics project, also known as Bank Verification Number (BVN), which is a number used for proper customer identification, and can be used as verification at the point of Banking operations, said this initiative is expected to solve the age long problem of proper identity in the banking sector.
“We believe that once the BVN is made mandatory, e- payment and Bank frauds would reduce by about 60 per cent. It is being hoped that the BVN would be made mandatory before the end of 2015.
“From 2014, the Federal Government of Nigeria, CBN and major players in the financial industry took steps to better improve security measures in the country. In terms of legal aspect to improve prosecution, the National Assembly in collaboration with the Senate passed a Cybercrime Bill. This bill spells out punishment for e-crimes that were hitherto not deemed as crimes before. We believe this would serve as deterrents to fraudsters.
“However, if the bill is not signed into law by the president before the expiration of the tenure on May 29th 2015, the Cyber-crime bill would have to start its process all over again from the beginning”, NIBSS stated.
E-Financial
Quest Merchant Bank Strengthens Market Position as GCR Revises Outlook to Stable

Quest Merchant Bank Limited has strengthened its market position following GCR Ratings’ affirmation of the Bank’s national scale issuer ratings of BBB(NG) and A3(NG), alongside an outlook revision to Stable from Rating Watch Negative.

The ratings action marks a significant milestone for Quest Merchant Bank following a transformative period for the institution, reflecting renewed confidence in the Bank’s financial strength, market positioning, liquidity profile and future growth trajectory.
According to GCR, the revised Stable Outlook is anchored on Quest Merchant Bank’s sound risk profile, improved capitalization and strong liquidity, alongside the successful transition of the Bank’s ownership structure following its acquisition by EverQuest LLP after the divestment by FBN Holdings.
The rating agency also highlighted the Bank’s strong presence within Nigeria’s merchant banking sector, where Quest Merchant Bank accounted for c.30% of the sub-sector’s total assets as of 31 December 2025, reinforcing its position as one of the country’s leading merchant banking institutions.
Further strengthening the Bank’s outlook was the successful completion of its ₦42.9 billion capital raise in March 2026 in line with the Central Bank of Nigeria’s revised minimum capital requirements. GCR noted that the capital injection is expected to further enhance the Bank’s capital adequacy position and support the next phase of business growth.
Quest Merchant Bank’s asset quality and liquidity profile also remained key strengths underpinning the ratings affirmation. The Bank maintained a NPL ratio of 3.2%, significantly below the broader banking industry average, while continuing to sustain strong liquidity metrics and resilient earnings performance.
GCR additionally recognised the strategic value of the Bank’s relationship with Custodian Investment Plc, noting the potential for expanded business opportunities, operational synergies and stronger profitability over time.
Commenting on the development, Afolabi Olorode, Ag. Managing Director/CEO, Quest Merchant Bank Limited, said: “This outlook revision is a strong signal of confidence in the future of Quest Merchant Bank and the progress we have made in strengthening our organization over the last year.
“Beyond the ratings action itself, this recognition reflects the resilience of our business, the quality of our balance sheet, and the confidence our clients, partners and stakeholders continue to place in the Bank.
“We have emerged from a defining transition period stronger, well-capitalized and better positioned to capture the opportunities ahead. We remain committed to delivering innovative solutions, creating long-term value and supporting economic growth across the sectors we serve.”
The Stable Outlook reflects GCR’s expectation that Quest Merchant Bank will continue to maintain sound asset quality, stable funding and strong liquidity metrics over the next 12 to 18 months, further reinforcing confidence in the Bank’s long-term strategic direction and operating fundamentals.
E-Financial
History as NAICOM Licenses First Insurtech Firm under New Reform

National Insurance Commission (NAICOM) has granted an operational licence to CBI Partnering Insurtech Ltd, making it the first fully licensed partnering insurtech company in Nigeria.

An insurtech firm is a company that leverages modern technology—such as artificial intelligence, big data analytics, and the Internet of Things (IoT)—to make the insurance model more efficient.
This is line with Nigeria’s evolving insurance regulatory framework.
Insurtech also streamlines operations like underwriting, risk assessment, and claims management.
According NAICOM, the development reflects its commitment to promoting innovation while maintaining market integrity and protecting policyholders.
In a statement issued on Tuesday, NAICOM said the licence was formally presented to the company during a handover ceremony where the commission reaffirmed its dedication to innovation, regulatory reforms and consumer protection within the insurance industry.
The commission noted that the approval comes amid efforts to modernise the sector through the implementation of the Nigerian Insurance Industry Reform Act 2025 and the introduction of specialised guidelines for insurance technology firms.
“The National Insurance Commission has formally granted an operational licence to CBI Partnering Insurtech Ltd, marking a significant milestone as the first fully licensed Partnering Insurtech company in Nigeria.
“This development underscores NAICOM’s regulatory leadership in fostering innovation within a structured and consumer-focused insurance ecosystem,” the statement read.
Speaking during the ceremony, Mr Ekerete Ola Gam-Ikon, deputy commissioner for Insurance, Finance and Administration, said NAICOM was taking deliberate steps to align Nigeria’s insurance market with global standards.
According to the statement, Ola Gam-Ikon referenced the recent enactment of the Nigerian Insurance Industry Reform Act 2025, alongside the commission’s insurtech guidelines, as critical measures aimed at driving transformation within the industry.
He stated that encouraging innovation within a strong regulatory framework remains one of the commission’s strategic priorities.
The deputy commissioner stressed that the licence was issued subject to strict compliance with regulatory and ethical requirements, adding that innovation must be pursued alongside adequate consumer safeguards.
He further noted that Nigeria’s regulatory approach to insurance technology was attracting growing international recognition, particularly in the use of digital solutions to accelerate insurance penetration and sectoral growth.
Presenting the licence to the company, Ola Gam-Ikon was quoted in the statement as saying, “This milestone reflects the Commission’s commitment to responsibly nurturing innovation across the insurance value chain. We congratulate CBI Partnering Insurtech Ltd and expect full compliance with all applicable regulations.
“This licence carries an obligation to uphold the highest standards of governance and ethical conduct. NAICOM remains committed to supporting the growth of insurtech while protecting the interests of Nigerians.”
The commission explained that the licensing of CBI Partnering Insurtech Ltd demonstrates its readiness to support technology-driven business models capable of expanding access to insurance products while ensuring adherence to regulatory standards.
Responding to the licence approval, Suleiman Olalekan Ajani, managing director, CBI Partnering Insurtech Ltd, commended NAICOM for its regulatory guidance and the rigorous licensing process.
Ajani said the company would leverage the regulatory framework provided by the commission to deepen partnerships and deliver innovative insurance solutions focused on customer protection.
“We are honoured to receive this licence from NAICOM. The Commission’s robust regulatory framework provides the foundation for us to scale strategic partnerships and deliver technology-driven insurance solutions that prioritise consumer trust, transparency, and protection,” he said.
The licensing marks a significant step in NAICOM’s efforts to integrate innovation into Nigeria’s insurance ecosystem while ensuring that emerging technology-based operators remain subject to appropriate governance, compliance and consumer protection standards.
E-Financial
Cardoso Rejects Return to CBN Intervention Era, Warns Against Old Policies

Olayemi Cardoso, Governor of the Central Bank of Nigeria (CBN), has cautioned against renewed pressure on the apex bank to return to intervention programmes previously implemented by the institution.

CBN
Cardoso said such programmes distorted the bank’s financial position and weakened the effectiveness of monetary policy.
He spoke on Thursday during the opening session of the Monetary Policy Committee (MPC) workshop in Abuja, where participants discussed strategies for strengthening monetary policy effectiveness and achieving sustainable macroeconomic stability.
According to a statement issued by the CBN on Sunday, Cardoso said the credibility gradually being restored to the apex bank over the past two and a half years was due largely to its return to orthodox monetary policy tools anchored on transparency, discipline and market confidence.
“The credibility we are now rebuilding and the progress achieved over the last two and a half years stem largely from returning to orthodox monetary policy anchored on transparency, policy discipline and market confidence,” he said.
The CBN governor noted that intervention programmes implemented in the past weakened policy transmission mechanisms and blurred the line between fiscal and monetary responsibilities.
He stressed that the apex bank would continue to prioritise transparency, evidence-based policy decisions and institutional reforms aimed at sustaining macroeconomic stability.
Cardoso said the bank had recorded progress in strengthening internal processes and improving policy coordination, adding that decision-making within the institution was increasingly guided by data analysis, technical evaluations and structured deliberations.
He also said the apex bank had improved communication with investors, businesses, financial markets and the public to make monetary policy direction more predictable and easier to understand.
According to him, the reforms are part of the bank’s medium-term transition towards a clearer inflation-targeting framework focused on price stability.
“These efforts are part of our medium-term transition towards a clearer inflation-targeting framework that places price stability at the centre of monetary policy,” he said.
Cardoso said the transition would require deeper institutional reforms, stronger collaboration among economic institutions and sustained technical work.
Reflecting on the challenges inherited by the current management, he said the CBN faced serious institutional and policy difficulties at the beginning of the administration.
According to him, the bank’s autonomy had weakened, confidence in monetary policy had declined and there was excessive dependence on non-conventional monetary tools.
He described the foreign exchange market at the time as opaque and inefficient, while weak coordination between fiscal and monetary authorities reduced the effectiveness of economic policies.
“These structural issues contributed to rising inflation, exchange-rate instability and declining investor confidence,” he said.
Despite the challenges, Cardoso said reforms introduced by the current management had started yielding positive results.
He said the CBN had restored a more orthodox monetary policy framework under the current MPC structure, relying more on traditional policy tools and the Monetary Policy Rate to control inflation and manage economic expectations.
The governor added that improvements in liquidity management, policy communication and forward guidance had strengthened transparency and boosted investor confidence.
While acknowledging that inflation remained elevated, he said there were early signs of moderation.
Cardoso also noted that reforms in the foreign exchange market had improved price discovery and reduced volatility, while stronger policy coordination had enhanced Nigeria’s resilience to external shocks, including geopolitical tensions in the Middle East.
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