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Nigeria’s Webhosting, DNS Industry Set to Become Largest in Africa- Ajao

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Oluniyi Ajao is the manager, Web4Africa, an Internet Entrepreneur and Technology Enthusiast.  He was an author with ‘Global Voices Online’ for six years, aggregating blog posts from West Africa.
Ajao is a recipient of Africa Young Entrepreneur of the Year by Africa Information Technology & Telecoms Awards (AITTA) 2016. In this interview with peter oluka, he assessed the Nigerian webhosting and domain name system industry.

Web4Africa’s Interest in Nigerian Market

 First, I am a Nigerian, but I relocated out of Nigeria about 14 years ago. Because of that, the interest in the Nigerian market has always been there. Though we started in Ghana and have since moved to South Africa, we have always had significant number of customers in Nigeria. We have also acquired some Nigerian web hosts in the past such as NairaHost and Alireta which also boosted our customer base in the country.

Pricing

Our strongest area has always been the mass market. So, it so happens that to cover that large number of people, our price has to be reasonable. We make our pricing to be within reasonable range to attract the right people.

Assessment of Nigeria’s Webhosting/ DNS Industry

Yes, Nigeria is where it is but growing fast. It is currently rated the second largest on the Continent in terms of domain name system (DNS) growth. Based on the country’s population, it is only a matter of a few years before the Nigerian domain name system becomes the largest in Africa. The hosting infrastructure is becoming robust and companies are beginning to appreciate the reasons to host their data locally. On the other hand, the Federal Government has issued directives for its data hosted abroad be brought back to the country.

Client/Customer Relationship

Nigeria is a developing country and like every other sector the domain/webhosting is still developing. So, the market is not as sophisticated as you have in the developed countries like the United States, United Kingdom and South Africa. It is basically catching-up. Over time, the hosting companies will improve their processes, quality of service, customer service; eventually, the market will catch up.

HTTPs Vs HTTP and Market Demand

Generally, it is what the market demands that will be offered. Sometimes, technological advancement does demand for massive changes. We do offer HTTPs. The reasons for adopting HTTPs are increasing daily. Recently, Google said they would give websites that are on HTTPs a slightly higher ranking.

That inspired a lot of people to adopt HTTPs. Few weeks ago Chrome and Firefox started showing a warning on web pages that contain forms but that doesn’t have HTTPs. So, I believe that because the internet is evolving the need to have HTTPs is beginning to increase and more people now understand what it stands for. I believe the adoption will increase in the country (Nigeria) as well.

Low Take of DNS Industry in Nigeria

One of the reasons domain name is slowed in Nigeria can be attributed to the slow internet penetration. So, even though there are 34 million small and medium enterprises (SMEs) in Nigeria (according to the Federal Government’s statistics),  many of the proprietors own multiple companies. Now, how many of them can/or use the internet? How many have adopted processes that can make their business more efficient?

There is also a notion that when the Nigeria Internet Registration Association (NiRA) says the number of domains in Nigeria is less than 80,000; I think it is only .ng. I strongly believe that if we begin to compute figures on .com, .net, .org and other international domain types, the number would be well over 300,000.

Another reason is: we don’t really have technology in our culture. We still view it as ‘White-People’s thing’. Gradually, due to the efficiency it brings, we are beginning to adapt and increase our interests in technology and embrace the internet, because email is still better than writing a letter.

I believe that is changing as well. For historical reasons, the number of .ng domain names is not as high as .com in Nigeria, but I believe it will change.

One of the reasons forcing the quicker changes is the dollar-naira impasse. A few years ago, .com.ng was more expensive .com, but today, .com.ng is less than half the price of .com. So, market forces will also compel people to migrate to .ng domain names.

Download vs Upload

I believe the context there is local content. Nigeria doesn’t contribute much content to the internet. We mainly download or use what others have put online like social networking: Facebook, Twitter, Instagram, etc., emailing: Gmail, Yahoomail, Outlook, etc.

But, Nigeria’s population is too large to be left behind; very soon the country will find its feet in the internet space. The developer/technology industry is growing fast in Nigeria, especially in Lagos where young people are developing content and putting them online, more so, internet companies are beginning to raise millions of dollars in the country and e-commerce websites that are growing like Jumia, Konga, Payporte, Yudala, TheMap.online, Olx, Hotels.ng etc. These are creating e-commerce culture in the system. I believe that eventually, small businesses would want to have a cut of the pie, and because of that they will embrace the internet.

Web4Africa Payment System

We do offer payment in both dollar and Naira, partly for historical reasons. Nigeria is not our only market. We sell to customers in about 120 countries, because of that we cannot offer pricing in Naira only. We also bought web hosts in Nigeria who were offering payment in Naira exclusively; therefore, we had to adopt Naira pricing system. For over ten years we have been offering payments in Naira in addition to other currencies.

Data Security

There are multiple level of security that we have built into our system; like the Data Centre we are partnering in Nigeria – Rack Centre has a lot of physical security. We even have to pass through such security checks when we want to carry-out some tasks there. So, physical security is there, network security is there in terms of multiple layers of security on our equipment such that if do not have authorization you can’t access it.

Downtime vs Uptime

We have been active in Nigeria since April 2016 and have not had a single downtime. Rack Centre invested a lot to make sure that our equipment are always online. They do not rely on public power. They have multiple power generating sets and every layer they use in distributing power within the datacentre, they have multiple backups. On our network, we have several means of reaching the internet; once one is down the other is up.

Partnership with Rack Centre and Plans for SMBs

Like I stated in the beginning, Small and Medium Businesses (SMBs) have always been the strongest aspect of our business. The existing services we offer are targeted at SMBs, but because our industry is techy we still have plans to offer specific packages that a ‘regular’ person (non-techies) will be able to use; even without them understanding the technology behind it.

2017 Predictions About the Market (Nigeria)

Hopefully, .ng adoption will increase because it has always increased steadily since the body that manages it – NiRA came in to existence in the last ten years. When you look at the graph of adoption it has always been on the increase. I am seeing a steeper rate of increase this year, especially due to the forex problem. Secondly, with the Government becoming more aware of the place of technology in today’s society; like I read a few times last year that they might force their Agencies to host locally, I believe that will ginger some interest in local hosting. So, we will witness some sharper growth in local content and hosting.

Legislations to Guide Web Hosting Market

I believe in a free and open market. If there is any legislation, it should apply to the Government Agencies only. I can understand from a national security perspective that sensitive data especially with regarding citizens’ data should not be hosted outside the shores of Nigeria. But for every other person/business, the market forces should determine where they host. When it becomes cheaper to host locally you wouldn’t have to force anybody to do that.

Job Creation Opportunities

I would say the job creation possibilities are limitless, because I always look at the large population of Nigeria. It is a big deal, huge potential that if harnessed by government creating the right environment, would spark creation of millions of jobs; just like India and some other countries have been able to make foreign exchange from their large IT labour force.

India has such a large number of people in IT that they do take outsourcing from other countries to offer supports to them.

Therefore, if the Nigerian youth is educated enough, possessing the right skill-set they can become sources of recurring foreign exchange income to the country. I don’t want to blame the academic institutions, but eventually, the market will grow through the right skills and we will be as good as every other people in the world to offer even security solutions to the IT systems we are deploying in Nigeria.

Customer Service

Initially, we outsourced our technical support, but now are trying to hire and train more of our staff to handle our customers efficiently. Our internal processes are also undergoing a thorough transformation for efficient service delivery. To make our presence felt more in the country, we are exploring the possibility of having an office in Nigeria, and it will be a huge step in spreading our local presence; for now most of our promotional activities are through the internet. 

 


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Verra Certifies d.light’s Clean Cookstove Projects in Sub-Saharan Africa

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A series of pioneering projects by d.light, the global provider of transformational household products and affordable finance for low-income households, to distribute 600,000 energy-efficient clean cookstoves in Kenya, Nigeria, and Uganda have been officially certified by global verification body Verra.

This certification confirms the d.light projects as trusted, verified sources of high-quality carbon credits in the voluntary carbon markets (VCMs).

The d.light projects aim to simultaneously reduce carbon emissions, tackle indoor air pollution, and reduce deforestation through the sale of highly efficient biomass cookstoves subsidized by the revenues from the sale of carbon credits.

Since their launch in late 2022, the projects have positively impacted more than one million lives and are projected to transform more than three million lives by 2025.

Commenting on the news, Karl Skare, d.light’s Chief Product and Strategy Officer, emphasized the projects’ positive impact, “With these projects, we’re not just addressing environmental concerns but also enhancing quality of life for millions.

“Each project underscores d.light’s commitment to practical, innovative solutions that address both environmental and social challenges, as part of our mission to transform the lives of one billion people by 2030.”

Each year, domestic cooking emissions contribute more than two percent of total global GHG emissions and up to 25 percent of anthropogenic black carbon emissions.

Highly energy-efficient cookstoves solve this problem by reducing biomass use by up to 70 percent compared to traditional cooking methods, cutting emissions of both carbon dioxide and black carbon.

The d.light projects are expected to reduce emissions by up to 12 million tons, contributing to climate change mitigation. These emissions reductions will be registered as carbon credits in the voluntary carbon market.

As well as reducing emissions, clean cookstoves are also a benefit to public health. According to the World Health Organisation, exposure to smoke from cooking fires causes an estimated 3.2 million premature deaths worldwide each year and is still one of the predominant causes of pollution-related illness and death in Africa.

In Uganda, for example, less than one percent of the population has access to clean cooking, household air pollution is the one of the largest risk factors for death and disability.

In addition, switching from traditional three-stone open fires to cleaner, energy-efficient cookstoves significantly reduces deforestation and reduces threats to wildlife and biodiversity caused by habitat loss.

Skare explained, “By subsidizing energy-efficient cookstove costs through carbon financing, d.light makes clean cooking accessible to more households, which in turn leads to healthier living conditions and conserves natural resources as well.

“Our projects in Kenya, Nigeria and Uganda are models of how sustainable investments can yield multiple co-benefits, aligning with global efforts to combat climate change and also promoting socio-economic development.

Skare added, “d.light now has projects certified by both Gold Standard and Verra, the world’s two leading certifiers of carbon credits. Organizations looking for ways to offset their own emissions can be confident that when they purchase carbon credits in d.light’s clean cooking projects in sub-Saharan Africa, they are investing in transformative initiatives that reduce harmful emissions, improve people’s health and quality of life, and help conserve the environment as well.”

 


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Remedial Health Unveils New App with Digital POS to power operations for Africa’s Neighbourhood Pharmacies

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Remedial Health, a health tech startup that develops solutions to make Africa’s pharmaceutical value chain more efficient has unveiled an updated version of its customer-facing app, designed to function as an operating system for neighbourhood pharmacies and Proprietary Patent Medicine Vendors (PPMVs) across the continent.

The new app comes with a digital POS terminal to support payment collection, virtual business accounts to receive payments, an in-built barcode scanner feature for recording product sales and store-switch functionality to enable the seamless management of multiple stores, as well as inventory management solutions for restocking and easily identifying short-dated products.

The app also offers comprehensive financial reporting to manage profit and loss, and data analytics to inform decision making.

Despite accounting for 85 per cent of retail medicines sold in Africa’s pharmaceutical industry (projected to reach $70 billion market size by 2030), the absence of bespoke digital tools to manage their unique sales and inventory management needs means neighbourhood pharmacies and Proprietary patent Medicine Vendors (PPMVs) are unable to run their operations as effectively and profitably as possible.

At the same time, the reliance on paper-based inventory and sales management processes means manufacturers have limited empirical insights into customer behaviour to inform their decisions on production and distribution.

The new Remedial Health app has been designed specifically for healthcare businesses in Africa, with tailored features that have been designed to support effective decision making to drive business growth and profitability.

Starting in Nigeria, healthcare businesses can access vetted medicines, and manage their sales and inventory on one easy-to-use platform, freeing up time and capacity to effectively serve their customers and communities.

The app also enables Remedial Health to provide consolidated, real-time data on market behaviour to manufacturers for increased profitability and better decision-making across the value chain.

According to Samuel Okwuada, CEO, and co-founder of Remedial Health, “Neighbourhood pharmacies and PPMVs represent the frontline of healthcare delivery in Africa but they have historically been left to their own devices to figure out how to be efficient and profitable.

“Our mission is to empower these essential service providers with the tools they need to manage day-to-day operations and seamlessly run their practices effectively. We spent a lot of time interacting with our customers in the process of delivering this product and the feedback has been great.

“We are excited by the opportunity to get the app into the hands of pharmacies and PPMVs across the country to support their ongoing success, as well as the health and wellbeing of the nation”.

In 2023, Remedial Health sold more than 300 million individual packs of medicines to 7,500 hospitals, neighbourhood pharmacies and PPMVs across all 36 states of Nigeria.

Its customers also improved their profits by 30 per cent on average, with access to more than 8,000 vetted products at the same, or better than, open-air medicine market prices.

They can also access same-day delivery and leverage inventory financing to minimise cash-flow friction for routine orders and maximise sales opportunities.


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EnterpriseNGR Expands Financial Centres to Three African Countries

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EnterpriseNGR has signed a Memorandum of Understanding to set up the Africa Roundtable of Financial Centres – a chapter of the World Alliance of International Financial Centres, in Mauritius, Morocco and Rwanda.

The MoU, signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries and Africa at large.ort the exchange of best practices between members, enhance visibility regionally

A statement from EnterpriseNGR said that it was joining forces with the three countries to specifically pursue five key objectives.

These objectives include “Jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African Continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African Continent.

“Conduct joint initiatives to supp and internationally, and provide African financial centres with a unified voice regionally and internationally.

“Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services.”

Commenting on this collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, said, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She said, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent. Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence.

We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”

EnterpriseNGR became a member of WAIFC in 2023 during the WAIFC board meeting hosted by TheCityUK in London.

The MoU, which was signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited, to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries.

A statement from EnterpriseNGR said that it was joining forces with the three countries to pursue five key objectives.

According to the group, these objectives include “jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African continent”.

It added that it would enable it to “Conduct joint initiatives to support the exchange of best practices between members, enhance visibility regionally and internationally, and to provide African financial centres with a unified voice regionally and internationally.

Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services”.

Commenting on the collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, asserted, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She stated, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent.

“Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence. We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”


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