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NIPOST Goes Digital with Automation for Counter Services

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The Nigeria Postal Services (NIPOST) says it has automated its counter services for better service delivery and customers’ satisfaction.

Mrs. Tayo Ajayi, the General Manager, Counter Services, disclosed in Abuja that the move was part of NIPOST restructuring and modernization process.

According to Ajayi, the organisation is reforming its operations at the counter in order to meet up with global trends.

She said the counter being the first port of contact between NIPOST and its customers, had to be upgraded to meet global best practices.

“All we have now at the counters are technologically based; any acceptance at the counters must be automated so that the customer can track their items.

“That is what is obtainable worldwide and NIPOST must follow suit.

“That is why we have upgraded all counter and other services.

“We have to upgrade in order to survive in the competitive market.

“All our international and domestic items carry the track and trace value-added services.

“Customers can now track and trace their items with the registration numbers they are given at the counter.

“And using their cell phones or computers, customers can ascertain where their items are at every point,’’ she said.

Speaking on the automation project, the director said the NIPOST had computerised 1,500 counters out of the 3,000 counters across the federation.

“NIPOST has a vast infrastructure and being self-funded, it is not possible that we can automate all our operations at once.

“But we are taking it step by step.

“For NIPOST to be able to automate 1,500 counters out of 3,000 in the federation, I believe it is a success story for this administration.

“We are also training and retraining our staff so they can effectively do their jobs and give our customers joy and satisfaction,’’ Ajayi said.

It would be recalled that the modernisation and restructuring of NIPOST operations nationwide is part of the Postal Reform Plan to establish a low cost universal postal service that provides a solid communication medium and link nationwide.


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General News

AfDB Approves €6.5m for Tech Startups

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African Development Bank Group (AfDB) has approved a €6.5 million investment in the Saviu II venture capital fund to boost technology start-ups across Francophone West and Central Africa.

AfDB Approves €6.5m for Tech Startups

The Bank Group will contribute €4.5 million as equity investment and an additional €2 million as a first-loss hedging tranche on behalf of the European Commission under the Boost Africa Programme.

The investment is expected to strengthen early-stage financing for innovative businesses with strong technological and digital components, particularly in French-speaking countries.

Saviu II, the second investment vehicle managed by Saviu Partners, plans to invest between €500,000 and €3 million in about 20 seed-stage or early institutional fundraising start-ups. The fund will primarily target B2B technology-oriented companies with scalable models.

At least 60 per cent of the fund’s commitments will focus on French-speaking countries in West and Central Africa, including Côte d’Ivoire, Cameroon, Benin, Senegal, Togo, Burkina Faso and Mali.

The fund may also co-invest in promising East African technology firms seeking expansion into Francophone markets.

In addition, Saviu II will dedicate a special funding envelope for pre-seed investments, mainly through minority equity stakes, often in collaboration with incubators, venture studios and other ecosystem partners.

Industry observers say the AfDB’s backing is expected to de-risk early-stage investment and crowd in more private capital into Africa’s growing digital economy.

Saviu Partners previously launched Saviu I in 2018 with a capitalization of €10 million.

The first fund invested in 12 start-ups, mainly based in French-speaking West Africa, offering not just funding but hands-on support in business development, recruitment, international expansion and fundraising.


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NERC Orders DisCos to Refund ₦20.33Bn Meter Costs to Customers

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Nigerian Electricity Regulatory Commission (NERC) has ruled in favor of electricity consumers, directing distribution companies (DisCos) to refund ₦20.33 billion in outstanding costs for meters bought under the Meter Asset Provider (MAP) framework.

NERC Orders DisCos to Refund ₦20.33bn Meter Costs to Customers

NERC

Signed on February 27, 2026, by  Musiliu Oseni, chairman,NERC and Dafe Akpeneye, commissioner  Order No. NERC/2026/025 amends a 2023 directive.

It requires DisCos to disburse the funds via energy credits over 12 months starting March 1, 2026, addressing years of slow refunds.

As of December 31, 2025, DisCos owed this amount due to delays in reimbursing prepaid customers who funded their own meters.

DisCos must automate credits for the full MAP meter cost upon activation, disbursed monthly over 120 months based on the customer’s tariff—credits cannot offset legacy debts.

Prepaid customers will receive a monthly token by the 4th day equivalent to the reimbursement value; for arrears, they’ll get two tokens per month.

Postpaid customers will see a distinct credit line on bills subtracted from totals, with two line items monthly for arrears.

NERC mandates monthly reports on reimbursement values using an approved template, plus dedicated email channels for complaints with resolution status included.

The order aims to end delays, improve notifications, and boost sector trust. DisCos must accelerate arrears recovery over 12 months without further excuses.

This follows NERC’s February 2026 compliance review, amid ongoing power sector challenges highlighted by Power Minister Adebayo Adelabu.


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NCDC Raises Alarm over Lassa Fever Ravaging 18 States in Nigeria

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Nigeria Centre for Disease Control and Prevention (NCDC) has raised alarm over ravage of Lassa fever cases across 18 states and 67 Local Government Areas (LGAs) of the country.

NCDC Raises Alarm over Lassa Fever Ravaging 18 States in Nigeria

Dr Jide Idris, director-general of NCDC, in statement yesterday, said that Bauchi, Ondo, Taraba, Edo and Benue accounted for more than 80 per cent of confirmed cases recorded during the 2026 peak transmission season.

Idris, described as particularly worrisome the growing infections among healthcare workers, with 28 confirmed cases and three deaths reported so far this season.

NCDC attributed the sustained transmission and rising fatalities to operational gaps at the state level, urging urgent action to strengthen outbreak response and control measures.

According to Idris, field investigations showed most transmissions were occurring in known endemic areas, but weak implementation of established response frameworks had contributed to the continued spread and higher case fatality rate.

He said that gaps identified include infections in general outpatient and maternity settings, poor adherence to Infection Prevention and Control (IPC) protocols, and inadequate pre-positioning of Personal Protective Equipment (PPE).

He added that delayed patient presentation due to financial barriers, inconsistent activation of State Incident Management Systems, weak contact tracing, persistent stigma and poor isolation centre standards were also driving transmission.

Idris emphasised that outbreak response implementation and health service delivery fell primarily under state governments within Nigeria’s federal structure, urging them to strengthen accountability and resource allocation.

He called on affected and high-risk states to urgently activate and closely monitor their Incident Management Systems, ensuring timely coordination and efficient outbreak response at all levels of healthcare delivery.

He also urged the immediate release of response funds, strict enforcement of Infection Prevention and Control (IPC) compliance in public and private health facilities, and continuous availability of PPE and other critical supplies.

The NCDC boss also advocated accelerated financial protection mechanisms to reduce late presentation and high fatality rates, alongside institutionalised rodent control and environmental sanitation measures under a One Health approach.

He advised healthcare workers to maintain a high index of suspicion and adhere strictly to IPC guidelines.

He also urged the public to keep environments clean, prevent rodent entry into homes, store food safely and seek early medical care when symptoms appeared.

Idris noted that Lassa fever was treatable, with improved outcomes when detected early, adding that Nigeria was also responding to other epidemic-prone diseases including Cerebrospinal Meningitis, Diphtheria, Mpox and Cholera.

He reiterated NCDC’s toll-free emergency line, 6232, for reporting suspected cases and obtaining further information


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