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NIPOST Seals partnership Deal with Konga

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A new era was marked on n Thursday, as the Nigerian Postal Service (NIPOST) and Konga.com, Nigeria’s largest online marketplace, announced a partnership for the use of NIPOST post offices as pick up locations for Konga orders.

The UNILAG collection centre is the first in a series of collaborations by the two parties to address logistics and delivery issues experienced by eCommerce operators in Nigeria.

These include a shortage of secure and conveniently located places where customers can pick-up their purchases, and also return items that do not meet up to their expectations.

Security and convenience are particularly important for customers living in shared accommodation such as hostels in tertiary institutions.

Such customers need to know that the items they have purchased are safe and waiting to be collected at a place that is easy to reach.

For eCommerce operators delivering items to people living in these institutions can be time consuming and expensive, such clients are often moving between different locations within the campus and several attempts at delivery are usually required.

The partnership to establish collection centres in tertiary locations is therefore a welcome development for both customers and e-tailers; and will result in the roll-out of a total of 47 collection centres nationwide over a period of two months.

Tertiary institutions provide a captive and sizeable market of consumers that are digitally savvy and comfortable with buying online.

These institutions are also located in, or close to bustling residential areas and centres of commercial activity.

The new collection centres will therefore serve not only students but a broad spectrum of the population including the larger academic, business and social community in and around the campus.

Remarking on the launch of the partnership between NIPOST and Konga, Dr (Mrs) Omobola Johnson, minister of Communication Technology, reiterated the Federal Government’s commitment to transforming NIPOST into a viable, socially conscious yet profit-orientated entity.

The minister represented by Dr. Abiodun Jagun,  her special assistant on Policy said, “the first Post office in Nigeria was established over 160 years ago and NIPOST has been fulfilling its mandate of providing universal access to postal services ever since. Furthermore, the Post office has grown to become the most extensive retail network in Nigeria. It is only logical that the eCommerce industry leverage the experience and facilities of NIPOST to provide secure and more convenient services to their customers.”

“Through this partnership, NIPOST will be contributing its own share to supporting the growth of retail businesses in Nigeria.”

Mallam Mori Baba, post master general (PMG) of NIPOST, represented by the Deputy Post Master General (DPMG) Osadolor I.P Eboigbodin further expressed his anticipation for more partnerships with Konga “To our partners Konga, it is our hope that this is just the beginning of greater things to happen between us” he said. This is also in line with NIPOST’s goal of creating quality partnerships and customer base for its services.

Konga.com has revolutionized the landscape of trade in Nigeria. Since opening up Konga Marketplace to small and medium-size businesses via its SellerHQ marketplace in 2014, more than 10,000 traders have registered on the site.

Konga’s revenue grew 450% from 2013 to 2014, the company also launched its private logistics company KExpress last year, to augment the delivery of its products, previously solely handled by third party courier companies.

Wale Adisa, director of Fulfillment Operations for Konga, threw more light on partnership. “Konga has always pioneered new strategies to further the growth of Trade and Commerce in Nigeria. To achieve our vision, Konga believes in the power of strategic partnerships with other reputable organizations such as NIPOST. With this move, we are leveraging on NIPOST’s incredible reach of about 5,000 locations across the country. We are also giving our customers more flexibility to choose the shopping options most convenient to them”.

The online retail giant’s goal is to have a minimum of 50,000 sellers registered on its platform by the end of 2015.


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E-Business

PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation

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African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.

This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.

It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.

The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.

Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.

“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”

 Finding their way

Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.

The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.

PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.

Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”

Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.

Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.

Ambition versus execution

Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.

Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.

Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”

Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.

Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.

PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.

Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”

 


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Firm Reviews the Evolution of Phishing Threats in 2025

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A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.

Calendar-based phishing targets office workers

A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.

When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.

Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.

Voice message phishing with CAPTCHA evasion

Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.

This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.

MFA bypass via fake cloud service logins

These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).

These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.

To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.

“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.

“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.

 


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NDPC Commits to Balancing Data Privacy, Protection Information

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Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

NDPC Commits to Balancing Data Privacy, Protection Information

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.

Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.

“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.

He added that the commission has been very bold in taking risks that would bring about growth.

“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.

In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC),  stated that Internet of Things holds promise for Nigeria’s economy.

The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.

“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.

“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.

“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.

Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.

 


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