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NITEC, Digitization & ‘Servants of The People’

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Shortly after he assumed office as the Minister of Communications, Barrister Adeabyo Shittu, shared the deep sense of urgency the Federal Government feels for implementation e-Government Master Plan by 2020, which is a key blueprint for improving the delivery of public sector services using technology.

The e-Government Master Plan developed by the Federal Ministry of Communications is such a compendium of an essential blueprint of modalities and protocols for the adoption of e-Government best practices, across the Federal Civil Service.

Under the plan, all Federal Government Ministries, Departments and Agencies (MDAs) are embracing the e-Government Plan, the Minister said.

“I must, most earnestly, share with you the deep sense of urgency that I, and the entire Ministry of Communications, feel as per the importance of the e-Government Master Plan 2020”, Shittu told attendees at the Stakeholders Engagement Workshop on e-Government Master Plan 2020.

Yes, such transformation drive will engender an information-rich government while invoking new contractor agreement between the Government and the citizens on clear principles for further digitization of government, in particular for Services provided to citizens and businesses.

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The immediate gains we expect are such as compulsory adoption of e-invoicing for government departments, e-procurement, and social rights and tariffs will be granted automatically. At that point social justice would have returned and government would have curried public flavor too. We are all witnesses how TSA is delivering the country from the shackles of graft, corruption and perpetual embezzlements in the past

Therefore and with the topic as “what the digitalization of government and public sectors means for the eco-system”, NITEC 2016 shares the Minister’s position because the government and its agencies have come under intense scrutiny and are realizing that technology is helping citizens hold them more accountable.

What will be the new economy that will be created as a result of digitalizing only 30% of Nigeria’s public sector?

According to KPMG documentation on the subject, it was pointed out that the digital transformation of government is not only a great challenge but also a great opportunity for taking a great leap forward. The expectation in this era signifies “The government has to provide the same or even better services to citizens and businesses, but with less resources. As a result, the focus has been put on administrative simplification, more efficient procedures, and combating fraud. The ‘Only Once’ principle offers the government the possibility of achieving those objectives’ (KPMG).

The document also described the ‘Servant of the People’ principle as the power of integrity in politics and government.

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In Nigeria, we have heard of public office holders referring themselves to ‘Chief Servant’ or what have you, but this is basically who holds’ position, paid or unpaid, in the public sector’. Technology of this nature aids office holders to be more responsive, proactive and interactive; serving the purpose of their ‘calling’, and they must handle this power with integrity.

But how can they do this? Muel Kaptein, Partner at KPMG Advisory NV and professor in business ethics and integrity management at the RSM Erasmus University in Rotterdam, is the author of “The Servant of the People: the power of integrity in politics and government” in which he offers insight and practical assistance for officials in the public sector. The central message is that there is great power in integrity for servants of the people which is primarily guaranteed by transparent nature of technology.

NITEC is such a platform that will aptly provide the needed e-governance latitude with key deliverables of improving public sector delivery of the dividends of good governance to the people of Nigeria through the using of new information and communication technologies (ICTs).

For instance, stakeholders ought to be on same page on how to tackle the complicities in .ng domain registration by States and local government. Or how can one describe the low acceptance of the Nigeria’s internet domain name, .ng largely due to nonchalant of the authorities on policy formation. With the population of Nigeria within the range of 170m, with less than 100,000 domains registration in NiRA’s database.

It was found that digital transformations require changes, to both processes and IT systems that are more challenging to implement in the public sector than in the private sector. Thus, a joint study by McKinsey and Oxford University found that public-sector IT projects requiring business change were six times more likely to experience cost overruns and 20 percent more likely to run over schedule than such projects in the private sector.

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Regardless of where a public-sector organization is in its digitization journey, there are impeccable reasons to start, scale, or evaluate its programs. Tentatively, giving in e-governance rings a win for government-wide and agency-deep commitment to specific digital targets; establish government-wide coordination of IT investments; leading to redesign processes with the end user in mind; hire and nurture the right talent; use big data and analytics to improve decision making, and protect critical infrastructure and confidential data.

These will eliminate what Chris Uwaje, the doyen of Software in Nigeria calls, “Match-Box Vision”, following incoherent manner of policy formulation and implementation.

The relevance of discussions slated for NITEC 2016 cannot be overemphasized, especially the nation’s economy is in tatters due to over dependent on oil. Oil can drive, but innovations driven by technology evolve daily.

Holding at Civic Centre, Lagos from 23rd-24th of June, NITEC 2016 remains a formidable to bridge the gap between the private and public sectors and the international technology community in re-engineering the African technological ecosystem for greater impact on the continent’s GDP.

Likewise, through plenary sessions and exhibitions the worth of our technology system will be showcased to thousands of attendees; exhibition booth (2 days); placement of brand logo on event brochure and website; complimentary wifi, place web banners and share branded gifts at booths.

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The renowned speakers will spark deepened conversation and help through up new innovations that will help Nigeria and indeed, Africa, on digitization. Be there!


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Police Busts Syndicate Who Allegedly Stole N3Bn from Financial Institution

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Police Special Fraud Unit (PSFU), Ikoyi, Lagos, said its operatives have busted a syndicate who used Point of Sale (POS) terminals and other technological tools to gain access to financial institution’s database to steal more than N3 billion.

Police Busts Syndicate Who Allegedly Stole N3Bn from Financial Institution

Police did not name the financial institution where the money was stolen but DSP Ovie Ewhubare, spokesperson for the Unit,  in a statement Friday, said that while a member of the syndicate has been arrested, other remained at large.

The PSFU spokesperson said the suspect was apprehended following an extensive investigation into a sophisticated cyber intrusion targeting a financial institution.

“The members of the syndicate allegedly used Point of Sale (POS) terminals and other technological tools to gain unauthorised access to the financial institution’s database.

“The breach enabled the suspects to initiate fraudulent transactions worth more than N3 billion,’’ he said.

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According to him, investigations reveal that the proceeds of the alleged fraud are quickly laundered through multiple bank accounts in an attempt to conceal the source and movement of the funds.

The spokesperson said that the detectives deployed advanced digital forensic techniques and financial analysis to trace the transactions, identify members of the syndicate and recover key evidence to support prosecution.

Ewhubare said that Mr Eloho Okpoiakpo, commissioner of Police in charge of the PSFU, commended the investigating team for its professionalism in uncovering the alleged fraud.Law Enforcement

He said that Okpoiakpo directed the detectives to intensify efforts to apprehend other fleeing members of the syndicate, assuring that every effort would be made to bring all those involved to justice.

 

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Study Reveals How Moniepoint is Powering Nigeria’s $11Bn Food Service Sector

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A new case study by Moniepoint Inc., Africa’s all-in-one financial ecosystem platform for individuals, businesses and their customers, traces four decades of Nigeria’s food service industry and reveals how the sector’s most persistent payment problems, that include settlement delays, unreliable confirmation, unchecked theft and inaccessible credit have been resolved by real-time digital infrastructure, turning food commerce into an $11.09 billion market in 2025.

The sector has undergone a massive structural shift marked by food-delivery super-apps, as well as a new generation of cloud kitchens operating without a single dining chair, with the food service industry poised to experience unprecedented growth as the Nigerian market is projected to reach $19.31 billion by 2030, growing at 11.73% annually.

The study traces the industry’s roots from the UAC-owned Kingsway Rendezvous of 1973 and the 1986 launch of Mr Bigg’s, through the rise of Chicken Republic and other quick-service chains, to the present day, where food and drinks form the second-largest merchant sector on Moniepoint’s platform, trailing only retail.

Tosin Eniolorunda, group CEO of Moniepoint Inc., noted that “Moniepoint believes financial inclusion is not just about access. It’s about dignity, about enabling people to transact on their terms. What’s happening in the food service sector today is significant. The real competitive question today is how deeply that payment infrastructure is woven into the way the business actually runs day to day.

“Moniepoint is sitting right at the centre of that shift. We are ensuring that payments are connected to inventory, inventory to recipes, recipes to procurement, procurement to credit, and credit to growth plans. By building out tools like Moniebook and Orda that match the operational reality of these culinary entrepreneurs, who act as mini-factories converting perishable raw materials into time-sensitive output, we are providing the digital operating system that drives sustainable scale for Nigeria’s socio-economic development.”

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The report finds that for most of that history, Nigerian food businesses ran almost entirely on cash, with multi-location operators managing cash across a dozen or more outlets, facing constant exposure to loss, theft and human error. The rise of bank transfers in the 2010s introduced a new pain point around confirming that the payment had actually landed before releasing an order. At peak hours, the study notes, this manual verification could add two to five minutes to every transaction, with digital infrastructure most likely to falter precisely when demand and stakes were highest, especially during Christmas, New Year’s and Eid celebrations.

The study also documents how disconnected payment and inventory systems enabled operational leakage that was structurally difficult to detect, from unaccounted stock in the kitchen to under-ringing at the till and how Nigeria’s collateral-based lending system routinely locked thriving food businesses out of credit.

The International Finance Corporation estimates that the country’s unmet MSME credit demand was $32.2 billion in 2022, a gap that falls disproportionately on women, who, the report shows, own 86.8% of businesses in the accommodation and food services sector, the most female-dominated sector in the Nigerian economy.

To address these bottlenecks, Moniepoint introduced three structural interventions that reshaped the industry’s economics. Moving away from the traditional $T+1$ bank settlement cycle, it provided instant, same-day access to funds, allowing operators to finance the next morning’s inventory directly from the previous day’s sales.

This was paired with automated transfer confirmation at the terminal to eliminate manual verification queues and an embedded lending model that used verified transaction history instead of property collateral to unlock bulk purchasing power ahead of seasonal surges. Driven by these updates and the tightening of the cashless policy, Moniepoint witnessed a 2,823% surge in QSR terminal usage.

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Beyond payments, a unified business banking dashboard replaced month-end spreadsheets with real-time, role-based visibility to curb financial misconduct across multiple branches. With Moniepoint’s launch of Moniebook and the acquisition of Orda, analysts say that the business is transitioning from a payment provider to a complete operating system, in line with its ecosystem ambition.

This integration allows culinary businesses to track ingredient depletion against precise recipes to expose hidden theft or portioning errors, while simultaneously consolidating fragmented orders from delivery apps, social media, and walk-ins into a single inventory ledger.

Some other insights from the study:

  • Transaction volume across the industry peaks at lunch, between 1 pm and 2 pm, with a second evening peak at 7 pm reaching 10 to 15 times its level at 7 am – except online food delivery, which peaks and remains strong past 10 pm.
  • Card payment activity records its biggest month-on-month jump of the year between November and December, while April is the industry’s quietest month for payment activity, running 46.3% below December’s.

This food service case study joins Moniepoint’s expanding pool of definitive thought leadership materials curated for the benefit of stakeholders, including regulators, investors, and the general public, aimed at enhancing their understanding of how digital payment ecosystems are transforming Nigeria’s commercial landscape across diverse sectors and market structures.

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Flutterwave Secures Circle Ventures Investment to Deepen USDC Payment

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Flutterwave has secured a strategic investment from Circle Ventures, the venture capital arm of Circle Internet Group, to accelerate the expansion of its USDC payments and settlement infrastructure across Africa.

This comes as demand for faster and more efficient cross-border transactions grows.

The investment strengthens Flutterwave’s ambition to integrate USDC settlement into its existing payment ecosystem, allowing businesses to receive payments in local currencies while settling in the dollar-backed stablecoin.

The company said the move would reduce settlement delays and transaction costs while enabling near-instant settlements beyond traditional banking hours.

The announcement comes after Flutterwave participated in the launch of the Circle Payments Network in 2025, marking a deeper collaboration between the two companies in advancing digital payment infrastructure across the continent.

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Flutterwave said the investment aligns with its strategy of positioning stablecoins as a key component of Africa’s financial infrastructure, while ensuring blockchain-based payment services operate within existing regulatory and compliance frameworks.

Commenting on the development, Flutterwave Founder and Chief Executive Officer, Olugbenga Agboola, said the investment would help build the infrastructure required for the next phase of global money movement from Africa.

According to him, stablecoins have evolved beyond experimentation into core financial infrastructure capable of transforming how businesses move money across borders.

“This support from Circle Ventures is about backing the rails that will power the next era of global money movement from Africa. Stablecoins like USDC are no longer an experiment; they are becoming core financial infrastructure.

“By embedding USDC settlement into our current payments infrastructure, we are building a system that lets businesses move money at the speed of the internet. This fundamentally changes how payments from Africa connect to the world, and it positions Flutterwave as the default stablecoin gateway for the continent,” Agboola said.

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