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Nokia Opens 5th Care Centre in Lagos

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Nokia in partnership with Raya Technologies has opened yet another customer care centre in Lagos, even as it pledges more commitment to customers across Nigeria through professional and excellent customer service delivery.

The organization has been able to successfully partner with various technology-compliant organizations to establish these care centers in both Lagos and Abuja and the idea is to ensure that users of Nokia phones are always connected as they can bring their faulty Nokia mobile devices to authorized and trained technicians for repairs.

Rory Little, manager, service channel, Nokia Sub Saharan Africa said, "the new Care Center adds value to the Nokia brand as we want our customers to not only buy genuine Nokia products but also to enjoy the benefits of this by ensuring these products can be serviced, enhanced and upgraded professionally."

"All Nokia mobile phones come with a 12-month warranty and our Care Service guarantees a 12-month manufacturer’s limited warranty on any Nokia product and is offered from the date of purchase of the original product by the first end user. This limited warranty is valid and enforceable in the country where the product has been purchased. Only if Nokia intended the product for resale in that country is the Nokia warranty valid and available," he informed.

Youssef Rabieh, MD, Best Service Raya Distribution, said the successes recorded in other countries informed the opening of Nokia care centres in Nigeria and "we want to be the market leader in after-sales service."

He disclosed that they intend to cover all the states across the federation within the best possible time.

Richard Adewunmi, head of electrical engineering, Standard Organization of Nigeria (Son), in his speech said the organization has often kicked against the importation of products without after-sales support while stating that warranty is an essential part of manufacturing and supply.

According to him, every economy tries to avoid e-waste – being a dumping ground for useless electronic products which may have adverse effects on the economy.

"Nigerians should be conscious of how they buy electronic products especially handsets in this GSM revolution," he said, while enjoining consumers to shy away from substandard phones which may be sold at far cheaper rates than normal even as he informed that fake ones may pose serious health hazards.

"Son will support Nokia in this initiative. From today, we have a centre that is worthy to be patronized and we will partner with Nokia in regulating the infiltration of fake handsets into the country."

"We urge Nigerians to patronize authorized dealers of handsets so that they can get warranties on their purchases and also be rest-assured they are buying genuine products," he concluded.

Nokia is also currently implementing a "Take Back" campaign whereby used components from old mobile phones and chargers are sent to a central recycling plant for extraction, reuse or proper disposal, as part of its commitment to the environment.


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Students Loans’ Beneficiaries to Start Repayment 2 Years after Graduation-  NELFUND:

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Nigerian Education Loan Fund (NELFUND) has said that students in tertiary institutions and approved vocational centres would start repayment of the loan two years after graduation.

Students Loans’ Beneficiaries to Start Repayment 2 Years after Graduation-  NELFUND:

However, NELFUND management specifically stated that the repayment of the loan would commence if the students secured a job or went into business.

Mr. Akintunde Sawyerr, managing director, NELFUND, said the Act specify a moratorium of two years after graduation for the students to begin repayment of the loan.

Sawyerr said if the students start work, his employer would be expected to remit 10 percent into NELFUND dedicated account.

He added: “The loan does not have a specified repayment tenure. It makes it easy for students to apply for the loan. NELFUND would pay according to the documents provided by the institutions. We cannot put tenure on the loan; some will die, drop out, ‘Japa’ or refuse to pay. While those who went into business would pay into same account.

“It is a revolving a loan. We will not put students under pressure to get the loan and we are not going to state a tenure because it is not a commercial loan.’’

According to him, the loan is meant for students in public universities, polytechnics, colleges of education and vocational institutes, who apply via NELFUND portal and are expected to present their JAMB admission letter, NIN and BVN.

He explained that non-students would not have access to the loan and that NELFUND has put the necessary machinery in place to ensure that beneficiaries can be reached when the need arises.

His words: “We are using technology to run the new system. The process of application is online through our dedicated portal and we are limiting human contact as much as possible. Once you have a Bank Verification Number (BVN) and National Identification Number (NIN), which are parts of the requirements, we will have access to your data and all your accounts. This will also help us to know if you are qualified or not,” Sawyerr stated.

The MD disclosed that students already in institution are eligible to apply for the loan at any level of their study and must be at the beginning of each academic session.

He noted that such students would have to provide their admission and matriculation details in addition to BVN and NIN.

Sawyerr added that about 1.2 million Nigerian students in tertiary institutions and government-recognized vocational centres would be among the first batch of beneficiaries and that the figure would increase as time goes on.

The NELFUND boss disclosed that the scheme would be funded from one per cent of the total annual revenue by the Federal Inland Revenue Service (FIRS), which would amount to N194 billion if the agency meets its projection.

Sawyerr observed that the loan would be paid in two segments, the first, being the school fees, which would be paid directly to the institutions while stipend would be paid into students’ account for their day-to-day upkeep.

He added that the amount individual students would access varies because of the course of study, school fees and geographical location of the institutions.

“You don’t start paying back the loan until two years after your National Youth Service Corps (NYSC) scheme and you have secured a job or business. A beneficiary can defer repayment if he has not secured a job, but if after due diligence, he/she defaulted, then the student becomes a criminal and we will work with government agency that can help us get the money back, for example, EFCC, ICPC,” Sawyerr stated.


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GPA Raises Alarm, Says Malaria Vaccine Can Cause Meningitis

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Global Prolife Alliance (GPA), global health organization, has told the National Assembly that the intended malaria vaccine currently proposed by Bill Gates, American billionaire, for Nigeria can trigger meningitis in the populace.

GPA Raises Alarm, Says Malaria Vaccine Can Cause Meningitis

Dr. Philip Njemanze, chairman of GPA, gave the warning in a statement released to newsmen in Owerri, the Imo state capital.

Njemanze, known for being pro-health in the Catholic church, charged the national assembly not to be in a hurry to succumb to the pressure of the bill currently before the house.

He said the vaccine may trigger the deaths of millions of Nigerian children prone to cerebral meningitis, especially in the northern part of the country.

Part of the letter read “Among the side effects is a tenfold increase in cerebral meningitis. Nigeria is endemic for cerebral meningitis. A tenfold increase could cause the deaths of millions of children, especially in northern Nigeria.

“Please intervene and call for a public hearing, for an open public discussion on the pros and cons with expert opinions from both sides. This will help the Nigerian people to be better informed about granting or withholding consent for the vaccination.

“Your intervention could save millions of lives, especially in northern Nigeria, where meningitis is most endemic, particularly at this time of serious insecurity,” Njemanze warned.

 

 


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NERC Cedes Regulatory Oversight of Enugu Electricity Market to State Government Agency

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The Nigerian Electricity Regulatory Commission (NERC) has ceded the regulatory oversight of the Enugu electricity market to the Enugu Electricity Regulatory Commission (EERC), which is owned by the state government with effect from May 1, 2024.

This is the first-ever transfer of regulatory powers from the NERC to a state government electricity regulator.

“On completion of the Transfers under subsections (2) and (3), whichever occurs later in time, the Commission shall have no further regulatory responsibility whatsoever for electricity market activities carried on entirely within the State to which regulatory responsibility has been transferred and for which the Additional Successor Company has been incorporated and conferred with assets, liabilities, employees, rights and obligations,” NERC said in a statement signed by Sanusi Garba and Dafe Akpeneye.


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