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NOUN’s Fight Against Technology

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The positive impact that technology has brought to our world and in all aspects of our lives cannot be overemphasised. It is a known fact that technology has come, to forever, ease up the way we communicate, produce goods in factories, travel, healthcare delivery, education, etc.

It is, therefore, disheartening to note that, in this age when technology is reigning supreme in all spheres of our lives, people in some organisations are still fighting against instituting technology to ease up the way they run their day to day affairs.

I have always made recommendations on how of technology can improve our daily lives and the economy generally, but most of these recommendations seems not to gel with the authorities concerned. I have, however, seen a few of those recommendations made in this column implemented, whether coincidentally or not.

I remember writing on the then dangerous and retrogressive plans by JAMB to remove the CBT from the examination plans of the Board for reasons best known to those who run the Board. Thankfully, that plan seems to have been jettisoned, even though, we are still making a mess of the whole process as evidenced in the last examinations that JAMB conducted. A lot still has to be done to perfect the process.

One place where technology is being fought and brought to attention, is the National Open University of Nigeria (NOUN). I have looked into this issue and based on my findings, the big question is; why would a university, in this day and time, fight technology? I just cannot understand why.

This is because, I am currently running a course at Massachusetts Institute of Technology, (MIT), which will eventually qualify me to practice as a Startup coach and everything is being done online. This is a similar scenario that should happen in relation to students at NOUN. I just completed the first step of the course, remotely online.

The question is; why would an institution like NOUN be reversing the gains of technology? Is the management’s decision based on the assumption that Nigerian students are not tech savvy enough?

The disturbing decision by the management of the National Open University of Nigeria to abruptly shut down its erstwhile comprehensive iLearn platform and replace it with multiple weaker platforms, for me, is a fight against technology. This singular action has rendered thousands of students devastated, distressed and dejected.

Besides the negative implications which the decision had brought forth, the present administration of NOUN does not see the future in technology, one of the greatest innovations that has transformed learning across the world.

As a matter of fact, the goal of Open and Distance Learning, which NOUN stands for, is to supplement admission to our regular tertiary institutions.

Many Nigerians who may have sought for admission into tertiary institutions without success have found NOUN as a reliable alternative to bagging their degrees in various disciplines. The entire process of enrolment, lecture, submission of assignments, class work, examination and other forms of support were simplified as a result of a technology-enabled platform, (iLearn). These are some of the reasons the majority of NOUN alumni were able to acquire their degrees while still working.

They enjoyed some high level of flexibility, which NOUN had provided for over the years, through robust ICT deployment.

Today, the situation is different. You cannot see that flexibility anymore because of the closure of a number of ICT menus that handled a number of activities seamlessly on the iLearn.

It is now a herculean task to get in touch with lecturers for assistance, submit classwork, pay tuition fees, send applications, carry out online clearance etc. which NOUN was known for. Infact the main portal www.nou.edu.ng has been under maintenance for months now and students are directed to multiple websites such as www.nouonline.net, www.nounonline.com and www.nouedu.net.

As someone who has been in the game for almost a decade, I can boldly conclude that using multiple platforms that can be easily combined into one is a huge waste of time and resources as well as a drain on everyone’s productivity.

There is an urgent need for the current administration of NOUN to have a rethink because, there is no justification whatsoever, to run an Open and Distant Learning institution with a weak technological base.

Do not take my word for it. Find a current student of NOUN and ask about the situation before when the iLearn was on and after with the new sets of platforms. I honestly cannot make any sense out of the decision and I repeat, this is a fight against the adoption of technology.

There are many adverse implications associated with this crisis, of which I will highlight only a few of them.

First, the knowledge gap. Let us look at the wealth of knowledge provided by technology, through the iLearn platform, which I seriously believe NOUN students had benefited from.

It is a common trend in Nigerian universities today to find students jettison buying textbooks, rather preferring to spend their money on other stuff.

With the iLearn platform, which NOUN, hitherto, had provided, students did have access to smartbooks and insightful materials to help them online.

Secondly, payment of tuition fees, receiving lectures, interactions between lecturers and students, clearance, etc., were done seamlessly online. I am sure that the students, staff and management of NOUN are now bearing the brunt as this has now been yanked off and replaced with multiple platforms.

According to a reliable source, NOUN had less than 60, 000 students at inception. With the creation of iLearn, enrolment shot up to over 150,000 students in two years, due to the publicity and ease of getting information about NOUN through iLearn.

Rather than frustrate students, NOUN management should work hard to increase the numbers to say one million students, using the right technology and yes, it is possible.

Apparently, with the yanking off of iLearn, NOUN will exponentially record a decrease in the number of applications, and this will mean a significant decline in the institutions’ revenue. The reason is simple. The confidence level and flexibility that attracted many students are no longer available.

Importantly, we need to start appreciating the roles and significance of technology. The management of NOUN should be exploring ways of improving the existing technology and block loopholes instead of taking decisions that ultimately hurt students.

Technology has simplified the entire process. Whatever reasons there were to impede this, the intention cannot be right, therefore, the status quo should be reverted to.

Even in the traditional tertiary institutions today, the management should have passion for technology rather than the rusty, manual ways of doing things. This is more so, for an Open and Distant Learning institution like NOUN.

Surprisingly, this issue has been on for sometime now and there seems to be no positive way of resolving it. Matters of such magnitude should be dealt with swiftly instead of waiting for a total collapse of the system.

I, hereby, request all well meaning Nigerians, to prevail on the NOUN management to revert to the status quo, powered by technology. Time is of essence because, NOUN students are already frustrated by the fight against the adoption of technology in the institution.

CFA is the Founder, www.CFAtech.ng & Co-producer/Presenter,Tech Trends on Channels Television

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Kaspersky Discovers Vulnerability in Qualcomm Snapdragon Chips that can Lead to Data Loss & Device Compromise

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Kaspersky ICS CERT discovered a hardware-level vulnerability affecting Qualcomm chipsets that are widely used in a range of consumer and industrial devices, including smartphones and tablets, car components, IoT devices and more.

The vulnerability resides in the BootROM – firmware embedded at the hardware level. Attackers could potentially get access to any data stored on the device or device sensors like camera and microphone, implement complicated attack scenarios and in some circumstances get full control of the device. The results of the research were presented at Black Hat Asia 2026.

The vulnerability affects Qualcomm MDM9x07, MDM9x45, MDM9x65, MSM8909, MSM8916, MSM8952 and SDX50 series and was reported to Qualcomm in March 2025. Qualcomm formally acknowledged the vulnerability in April 2025. It has been assigned a CVE-2026-25262. Other Qualcomm-based chips may be affected as well.

Kaspersky researchers explored the Sahara protocol, a low-level communication system used when a Qualcomm chip enters Emergency Download Mode (EDL) – a special recovery mode designed for repairing or restoring smartphones or other devices. Sahara acts as the first step that allows a computer to connect to the device and load software before the operating system on the device starts.

Kaspersky demonstrated that a security flaw in this process could allow an attacker with physical access to the target device to bypass key security protections in the chip, compromise the secure boot chain and, in some cases, deploy malicious applications and backdoors to the chip’s Application Processor, thus fully compromising the entire device.

For example, in cases when the target device is a smartphone or a tablet, the attacker can potentially get access to entered user passwords, and subsequently this opens further access to multiple types of sensitive user data, such as files, contacts, location, access to the devices’ camera and microphone, etc.

A potential attacker only needs a few minutes of physical access to a device to compromise it. Therefore, if a smartphone has been sent for repair or left unattended for a short time, one can no longer be sure it is not infected. Researchers warn that the threat extends beyond end-user scenarios to include potential compromise during the supply chain phase.

“Vulnerabilities like this may allow attackers to deploy malware that is difficult to detect and remove. In practice, this could enable covert data collection or influence device behaviour over extended periods of time.

“While a reboot might seem like an effective way to remove such malware, it cannot always be relied upon: compromised systems may simulate a reboot without actually resetting. In such cases, only a complete loss of power – including battery depletion – guarantees a clean restart,” comments Sergey Anufrienko, security expert at Kaspersky ICS CERT.

Kaspersky advises organisations and individual users to exercise strict physical security control over devices including at the supply, maintenance and decommissioning phases. A reboot of the device by cutting off the power supply to the affected chip (if available) or full battery discharge may help to get rid of the malware if it was installed.


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Survey Shows Gaps in Cybersecurity Policies and Employee Commitment Leave Organisations Vulnerable

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A recent Kaspersky survey entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, showed that 39% of professionals in the Middle East, Turkiye and Africa (META) region, consider cybersecurity rules in their company to be excessive or not fully appropriate.

While 7% noted that their organisations do not have cybersecurity rules or that they are not aware of them. These results show a disconnect between corporate cybersecurity policies and employee commitment to these rules, underscoring the risks associated with shadow IT and unmanaged device usage in the workplace.

Shadow IT is defined as the use of unauthorised software, devices, or services without IT oversight, and it has evolved into a critical business risk. While often driven by employee productivity needs, it creates blind spots for IT departments.

The rise of hybrid work environments, increased reliance on cloud-based tools and the spread of AI tools have accelerated this trend. Without robust cybersecurity management and oversight, organisations face heightened exposure to ransomware attacks, data leaks, and regulatory penalties.

19% of survey respondents in the META region said there are no policies regarding the use of non-corporate devices in their company. 35% of employees admitted that they can use their own devices to access business information, provided they have some type of cybersecurity protection, even consumer-grade software.

On the positive side, 21% said they can use their own device, but these must first pass more stringent corporate IT security checks; while 25% of respondents indicated that only devices provided by the IT function can be used for work purposes.

The situation is significantly better with permissions for employees to install software on corporate devices without IT department’s approval. 50% reported that only IT specialists in their company are allowed to install software, while in 31% of organisations only top management or designated users can do so. 11% of employees can install software that is approved by the IT team. However, 8% of respondents said that all users can install any software they need without IT agreement in their organisation.

At the same time 21% of professionals surveyed acknowledged that within the past year they installed software on their work devices without IT supervision. That highlights a persistent shadow IT challenge that continues to expose organisations to security vulnerabilities, compliance risks, and data breaches.

“Shadow IT is now a mainstream operational risk. When one in five employees installs software without IT oversight, it signals a policy gap. Many organisations already have security policies in place, but employee perception must also be considered.

Organisations should move beyond restrictive controls and instead implement intelligent, user-centric cybersecurity strategies that combine strategies that integrate technology with employee awareness and responsible use,” said Toufic Derbass, Managing Director for the META region at Kaspersky.

 


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Microsoft Faces £1.7Bn Cloud Lawsuit in UK over Alleged Market Abuse

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Microsoft is facing a £1.7 billion ($2.3 billion) class action lawsuit in the United Kingdom over allegations that it abused its dominant market position in cloud computing.

Microsoft Faces £1.7bn Cloud Lawsuit in UK Over Alleged Market Abuse

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The case, filed before the Competition Appeal Tribunal, was brought by Maria Luisa Stasi on behalf of about 59,000 British businesses and organisations. It alleges that Microsoft unfairly imposed higher costs on customers running its Windows Server software on rival cloud platforms.

Stasi said the company’s practices have had a significant financial impact on both public and private sector organisations over several years.

In allowing the case to proceed, the tribunal ruled that it has a “reasonable prospect of success.” The judges noted that Microsoft is alleged to have abused its dominance in the paid server operating system market to undermine competition in the cloud services space.

If the claim succeeds, compensation for affected organisations is estimated to range between £1.7 billion and £2.1 billion.

Microsoft has rejected the allegations and confirmed it will appeal the ruling. A company spokesperson said the decision does not represent a final judgment on the claims and that it disputes the substance of the case.

The lawsuit comes as regulators in the UK and the European Union intensify scrutiny of Microsoft’s cloud business practices. UK authorities are currently assessing whether the company should be designated as having “strategic market status,” a move that would subject it to stricter competition rules.


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