General News
Operators Should be Transparent on Call Charges — Nwokike

Nnamdi Nwokike is executive secretary, West Africa Telecommunication Regulators Assembly (Watra), an assembly of the sub–regional regulators.
A multi-tasker and a start up expert, he has varied experiences traversing economic consultancies, marketing and customer relationship management and has worked in various capacities in various places including Multiver Systems Limited, the consulting outfit that worked on the setting up of the National Planning Commission.
Nwokike made significant contribution in the fast moving consumer group industry (FMCG) while working with AG Leventis Group and Seven Up Bottling Co PLC.
Between 1987 and 2001, Nwokike worked with Nigerian Breweries Plc, first as a district sales manger, then, appointed pioneer customer service training manager in 1994.
In 1996 promoted to area sales manger Lagos, supervising a turnover of over N4billion which represented the highest contribution to the company’s performance.
He joined Nigeria Communication Commission (NCC) as a unit head officer, Consumer Affairs Bureau in 2001 and created consumer education and protection that culminated in the setting up of Telecoms Consumer Parliament in Nigeria.
With over 15 years experience in the industry, he became the head of business development in 2005, where he managed the implementation of various telecommunication projects including Nettel @ Africa, spectrum monitoring and management system.
He told Chris Alu in Abuja of efforts of the assembly in harmonizing policies in the sub-region
Watra in the Sub-Region
Watra), is an assembly of the sub–regional regulators, I mean all the ICT regulators in West Africa are members of the assembly. They came together in 2002 to form the assembly as a regional regulatory platform, where regulators can meet and discuss issues bordering on harmonization of policies. We also work towards harmonizing regulatory policies and services such as issues of roaming, seamless connectivity within the West African sub- region as well as working as at sub-regional level towards having effective and affordable ICT services.
Cross Border Connectivity
It is worthwhile calling to have cross border connectivity. I must say that the West African sub-region is not as big as United State of America including Canada in North America, if you are calling anywhere in Florida from Canada, its like a trunk call. Having such is our desire. It is our desire is to have fibre running from Nigeria all the way to Senegal down to Mauritania, so that we can have similar activities, it is a double opportunity and as I speak, there is connectivity from Nigeria running all the way to Ghana and there are different initiatives. We have several initiatives, there is one by Ecowas in the sub-region and there are other private initiatives being undertaken, so it is a laudable project even Nigerian regulator, Nigerian Communications Commission (NCC) is also advocating for fibre across borders so that we can have a borderless ICT environment.
Consumer Advocacy
Well, to start with in my personal capacity, I started working in telecommunication through management of consumer affairs of the regulator in Nigeria. So, I have that passion, there is this in-depth passion for me to ensure that consumer has a voice in the skim of things. Having said that, I know that there is an advocacy group that is based in Cotonou, the Open Society Initiative in West Africa (Osiwa) that is trying to coordinate all the consumer activity groups within the Africa region so that they can come together and address consumer issues. I must say that it has not really been as robust as it ought to be, one of the problems or challenges they face in consumer advocacy is the issue of funding, most of these groups do not have direct funding to be able to galvanize and harness all the opportunities, but they are doing their best. We haven’t really been able to see them come up with platform where consumer interest would become a key issue within the sub region but individually, all the regulators within the sub-region have one form of consumer advocacy programme or the other, of course you know that Nigeria have a very robust one. We have facilitated such in some countries like Gambia, Sierra Leone and Cote’d Voire to come and learn the Nigerian experience, and they are trying to replicate it which is a good development.
Regulatory Standard in West Africa
The regulatory environment in Nigeria is bright; Nigeria regulator is the foremost regulator in Africa not just in West Africa. Nigeria regulator has done well, within the last 10 years, they have set a pace in a way that if you compare the Nigeria regulator with European or American regulators, it would be at par. NCC is almost ahead of many regulators in the world, and we have also a very good regulatory environment in the sub- region, one thing we are very happy about is that all the fifteen countries in the sub- region today have independent regulators agency. The last to come up was Guinea and Benin Republic, we are very happy about that, therefore it is going to make a more pro active regulatory environment in this sub- region and Watra is very happy about it. Having said that, there are other challenges facing all the regulators, one key issues is the issues of quality of services, we haven’t been really able to achieve quality of service to the point that consumer can go to sleep and boast of getting value for their money. We are not really happy about it and its something that we are battling with, and we are hopping that, with all the infrastructural challenges, if we are able to over come that, we will beat our chest to have a very good ICT environment comparable to anywhere in the world.
Low Broadband Penetration
Yes, internet penetration is low in the whole of the African continent and even more pathetic for us in West Africa. One reason why internet penetration is low is basically because of the high cost of bandwidth, and that has been a very big problem, but we are seeing some light in the horizon. I predict that in the next 18 months, West Africa is going to see a revolution in internet access and penetration, in the sense that there are several initiative been put by operators to ensure that we have internet connectivity that would be seamless and affordable. Initiatives such as on the sub marine level, MainOne cable, Glo1cable, WACS, are on ground right now and as soon as they take off, we would have cheaper access towards getting enough and cheaper bandwidth, because bandwidth is like petrol for internet, if the bandwidth is affordable then internet penetration will be increased as well as telephony. Nigeria has implemented a technological neutral regulation that has resulted in huge growth of GSM and CDMA based services and made diverse services available, with operators providing services from different points thereby providing choices for Nigeria consumer and wireless services delivery. Not only in mobile sector, but also in fixed wireless space.
NCC is making effort to improve on connectivity through programmes such as the Wire Nigeria Initiative, to ensure that the country is fully connected with optics fiber cable an initiative said to have become very successful and the operators have made substantial inroad progress in connecting several cities across the country with fiber cable facilities.
Nigeria is shifting regulatory emphasis from licensing of operators to monitoring and improving quality of services and also attending to the needs of the consumers on issues of quality of services, affordability and other necessities that will become the focus of regulation in line with the dynamics of the market. We are also trying to refocus on this, in terms of structural repositioning of the regulators to delivers a good result within the ambit of time.
Current Undersea Cable Initiatives
The issued of Infrastructure and services are different and in terms of infrastructure, I am happy with the initiatives of Glo 1 and MainOne. If these projects become live then it would facilitate a lot of services in the sub-region such that internet and telephony services will be affordable and of good quality. I wish that they move faster in their operation because the market is there, people have identified that the west African sub region is a buoyant place that has the market for such business. I want to use this opportunity to emphasis that roaming services is a lucrative business, it is not a P.R. service to consumers, when you roam it would increase the number of sub-services that would go on to your network.
Zain came up with one network but I still have issues on how the network work, because the charges are not clearly transparent as they should be, MTN also has there regional collective network, which they are working on, Orange is another group that is also doing something about that. But it is something that they must do transparently, for instance, if I am using a Zain network and I move from here to Ghana, the charges are different and not really commensurable in the advertisement that we see they carry out. I expect them to come out transparently, so that consumers would know exactly how the one network works and believe in it, so that it would have the kind of integrity desirous of such level of services.
The business of telecom in Cape Verde a small country is worthy of emulation, they have invested a lot in infrastructure. It is one country with seamless network, there infrastructure is quite robust, but beside that every other country has there own challenges, the issue of quality services is general.
Challenges Facing Watra
For us in Watra, we don’t have all the enablement to pursue our objective, one of our key objectives is harmonization, another one is capacity building, these issues are things that borders on funding. Watra is not funded the way it should be, that would give us the edge to propagate and promote all our activities, but we are working toward that and we are working on several collaborations. A Memorandum of Understanding is set to be signed between Watra and Ecowas, the MoU would involve some level of funding and partnership between the two agencies. We are also collaborating with the German technical corporation, USAid, and these are our international partners, who are assisting us in one way or the other to help us promote the projects that we have in Watra. But, by and large we are forging ahead and the feature is quite bright for the assembly.
General News
Firm Gives Advice on How to Stay Secure as AI, robots and VR are Redefining Family Life

Over the past 10 years, families have experienced shifts in structure and a perceived increase in fragmented interactions at home, largely driven by the pervasive use of technology and changing social norms. What does the next decade hold in store?

According to a global survey* by Kaspersky’s market research center, an overwhelming 81% of people believe digitalisation will fundamentally alter families’ joint pastimes within the next decade. This shift points to a future where bonding is mediated by advanced technology, creating new rituals and challenges in equal measure.
Screen time is family time, but it has its risks
Nearly half (48%) of all respondents envision AI-powered bedtime stories becoming a norm, a figure that rises to 53% among 18–34-year-olds. Today, apps and smart devices offer AI-narrated tales with customisable characters and plot twists.
For the busy parent, it presents a novel aid, for the child, an endlessly patient, interactive storyteller.
Meanwhile, with 31% of families anticipating children opting for digital pets over real ones, it seems that ‘man’s best friend’ just got its first update.
It should be noted, however, that while AI has the potential to enrich a child’s life, it necessitates vigilance. When children interact with AI, for stories or learning, parents must be proactive.
Select services with strong privacy policies that do not unnecessarily store or misuse a child’s data or voice interactions and further enhance control with digital parenting assistants like Kaspersky Safe Kids to restrict content and balance screen time.
Parents would be well placed to treat AI interactions as a new digital playground where they can use parental controls to limit session duration, choose vetted, age-appropriate AI story platforms, and most importantly, maintain an open dialogue about what these stories are and how they are created. Explain to children that an AI is a tool, not a friend, and encourage them to report any strange or uncomfortable interactions, just as they would in the physical world.
The key is to ensure AI complements human interaction, not replaces the comfort of a parent’s voice.
Blowing out the digital candles
Another 43% predict family celebrations migrating to video call formats as a standard, not an exception, a trend accelerated by recent global events but now seen as a permanent fixture for dispersed families.
Meanwhile a daring 26% can imagine taking family vacations entirely in virtual reality. This sounds like the stuff of science fiction, but then 10 years ago, the type of generative AI being used today was not widely anticipated.
This fragmented outlook highlights that the future of family digital activity will not arrive as a uniform wave, but as a series of adoptions shaped by cultural openness and digital infrastructure. For security leaders like Kaspersky, this evolving landscape presents new vectors for risk within the most intimate of spaces, the smart home.
Preparing the digital home for tomorrow’s family
43% of all respondents foresee home robots as family members. Moving beyond voice-activated personal assistants or autonomous vacuum cleaners, these would be embodied AI companions capable of tutoring, playing games, or providing companionship.
In the eyes of hackers, however, every new device, from a VR headset to a robot nanny, is a potential entry point. To keep things secure, change default passwords immediately, ensure all device firmware is regularly updated, and segment your home network.
Use Kaspersky Premium with a Smart Home Monitor which scans users’ home Wi-Fi network 24/7, and shows a list of devices connected to it, including such details as device type, OS and IP address, and alerts when a new or unknown device connects.
As robots, AI, and VR devices become part of the family circle, security must be foundational, not an afterthought.
“The accelerating pace of technology is not fragmenting the family but redefining its shared spaces. The future, as seen by the global majority, is one where digital and physical experiences blend to create new forms of togetherness, from a grandparent joining a birthday party via hologram to a child caring for a digital pet with a sibling across the globe.
“The challenge and opportunity lie in building secure digital environments with intention, ensuring they are safe, respectful, and ultimately, tools that bring us closer,” comments Seifallah Jedidi, Head of Consumer Channel for META at Kaspersky.
General News
Corporate Comms in the Age of Crypto: Why Nigeria’s Digital Finance Future Depends on Trust

By John Kokome
By the time you finish reading this article, the price of Bitcoin may have changed twice. That is the nature of cryptocurrency, fast, volatile, and borderless. Yet beyond price charts and trading apps lies a less discussed but critical pillar of Nigeria’s digital finance revolution: corporate communications. In the age of crypto, communication is no longer a support function. It is infrastructure.

Nigeria is one of the world’s fastest-growing crypto markets. Chainalysis ranked the country second globally in cryptocurrency adoption in 2023, driven largely by everyday retail users rather than institutions.
Between July 2023 and June 2024 alone, Nigerians received an estimated $59 billion in cryptocurrency value, the highest in Sub-Saharan Africa. Yet public perception remains sharply divided, crypto is seen as opportunity by some and risk or outright scam by others.
In such an environment, how crypto companies communicate can determine whether they earn trust, attract scrutiny, or lose credibility entirely.
The Complexity Challenge
Blockchain, decentralised finance, wallets, custody, smart contracts etc., are not everyday concepts for most Nigerians. Yet millions are expected to trust these systems with their savings, businesses, and livelihoods.
Corporate communications must therefore evolve from promotion to translation. Crypto companies must become educators, simplifying complex ideas without downplaying risks.
Hype must give way to clarity; speculation must yield to responsibility.
Some homegrown platforms, including FlashChange and other emerging African crypto brands, have begun prioritising financial literacy and user education. That shift is encouraging, but it must become the industry norm, not the exception.
Trust as a Strategic Asset
Trust in financial institutions is fragile globally, but particularly so in emerging markets where currency devaluation and policy uncertainty are familiar experiences. Crypto gained traction in Nigeria partly because people sought alternatives.
Still, crypto companies cannot assume automatic trust. In traditional banking, trust has been built over decades. In crypto, trust is built in real time, on social media, customer support channels, and community forums.
A single outage, security breach, or regulatory misunderstanding can escalate into a reputational crisis. Silence is read as guilt. Ambiguity feels deceptive. Delay looks incompetent. In Nigeria’s fast-moving digital ecosystem, communication speed must match market speed.
Nigeria’s policy evolution on crypto reinforces this point. In December 2023, the Central Bank of Nigeria (CBN) issued guidelines allowing banks to open accounts for Virtual Asset Service Providers, effectively shifting from restriction to regulation.
The CBN acknowledged that global trends demand oversight, not exclusion, while warning of risks related to money laundering, terrorism financing, and consumer protection gaps.
The Securities and Exchange Commission (SEC) has echoed this stance, emphasising that Nigeria’s digital asset future must be anchored on innovation, collaboration, and trust, with clear licensing and investor protection frameworks.The message is clear: crypto is now part of Nigeria’s financial architecture, and communication is central to compliance.
A Young, Digital Audience
Nigeria’s demographics explain crypto’s momentum. According to the National Bureau of Statistics, over 63 percent of Nigerians are under 25, and internet penetration now exceeds 50 percent, driven largely by mobile broadband. This digital-native population consumes information quickly, questions authority openly, and shapes narratives in real time.
Corporate communications teams must engage this audience with transparency and relevance, not marketing noise.
Crisis Communications in a 24/7 Market
Crypto markets never sleep. Crises do not respect office hours. Hacks, liquidity shocks, and regulatory announcements can happen at any moment.
Communications teams must therefore operate like newsrooms prepared, responsive, and coordinated. Pre-approved crisis playbooks, trained spokespersons, and real-time monitoring are no longer optional.
Most importantly, crisis communication must be human-centred. Nigerians want clear answers: Is my money safe? What happened? What comes next?
Brands that respond with honesty and empathy endure. Those that hide behind jargon do not.
Narrative Capital vs Market Share
In Nigeria’s crowded fintech and crypto space, companies often compete on fees and features. But the most durable advantage is narrative capital the credibility and emotional connection built over time.
Narrative capital determines whether users stay during downturns, regulators listen during consultations, and the media seek your voice. Platforms like FlashChange have a responsibility to tell Africa’s crypto story with authenticity, data, and purpose.
From Evangelists to Translators
Nigeria no longer needs crypto evangelists promising disruption. It needs translators, professionals who connect blockchain to remittances, wallets to small businesses, and decentralisation to economic opportunity.
As crypto matures, corporate communications will increasingly determine its legitimacy. Code may power platforms, but communication powers confidence. And confidence, more than any algorithm, will decide whether digital finance fulfils its promise for Nigeria.
John Kokome is the Corporate Communications Manager at FlashChange, a fintech platform redefining secure digital asset exchange. With experience across fintech, cryptocurrency, telecoms, and development communications in Africa. He currently leads strategic storytelling, reputation management, and stakeholder engagement initiatives at the company, focusing on building trust, transparency, and financial literacy in the digital assets space. John’s work sits at the intersection of policy, technology, and public perception, with a strong emphasis on Africa-first narratives and responsible innovation. He has contributed opinion pieces and thought leadership articles on governance, youth empowerment, branding, and Nigeria’s evolving digital economy.
General News
Senate confirms Oyewole as Supreme Court justice

Senate has confirmed Hon. Justice Joseph Olubunmi Kayode Oyewole, JCA, as a Justice of the Supreme Court of Nigeria.

Hon. Justice Joseph Olubunmi Kayode Oyewole, JCA
The confirmation was concluded on Tuesday, February 3, following the presentation and consideration of a report by the Senate Committee on Judiciary, Human Rights and Legal Matters.
The report was presented by the committee’s chairman, Senator Adeniyi Adegbonmire of the All Progressives Congress, representing Ondo Central.
Presenting the report, Senator Adegbonmire said: “That the Senate do Receive and Consider the Report of the Committee on Judiciary, Human Rights & Legal Matters on the confirmation of the nomination of Hon. Justice Joseph Olubunmi Kayode Oyewole, JCA, as a Justice of the Supreme Court of Nigeria.”
The confirmation followed a formal request by Bola Tinubu, who wrote to the Senate last Tuesday seeking legislative approval for the appointment. The letter was read on the floor of the Senate by the President of the Senate, Godswill Akpabio.
In the letter, President Tinubu stated: “Pursuant to Section 231 (2) of the 1999 Constitution of the Federal Republic of Nigeria as amended.
“I am pleased to present for confirmation by the Senate the appointment of Hon. Justice Oyewole Kayode as Justice of the Supreme Court of Nigeria. While it is my hope that the Senate will consider and confirm the nomination expeditiously, please accept the assurances of my highest regards.”
Following the reading of the letter, Akpabio referred the executive communication to the Senate Committee on Judiciary, Human Rights and Legal Matters for further legislative action.
The committee was directed to carry out its work and report back to the Senate as soon as possible, a process that culminated in the confirmation approved by the chamber.
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