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Outdated Tech Holding Back Innovation in Organizations

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A new report by a leading global IT infrastructure and services company, NTT DATA has revealed that 80 per cent of organizations have agreed that inadequate or outdated technology is holding back organizational progress and innovation efforts.

In fact, 94 per cent of C-suite executives believe legacy infrastructure is greatly hindering their business agility.

These findings come from NTT DATA’s inaugural Lifecycle Management Report. The report, which leverages 25 years of data-led insights from NTT DATA, explores the challenges and opportunities that exist for organizations as they navigate infrastructure lifecycle management.

The research was conducted over 2022 and 2023, gathering data from over 248 million active assets across 130 countries and supported with responses from up to 1400 senior technology decision makers.

Lifecycle management is a critical enabler of business success. Unfortunately, rapid modernization, and the proliferation of technology consumption models, coupled with an increasingly complicated and fragmented supplier ecosystem, make it difficult for many organisations to adequately maintain their technology infrastructure in a way that fosters business agility and innovation.

Compounding issues, the report finds that more than two thirds (69%) of currently active hardware (with scheduled last day of support) will no longer be supported by 2027.

According to the report, just 51 per cent of enterprises have fully aligned their technology approach to their business strategy needs, while 71 per cent of organizations say their network assets are mostly ageing or obsolete.

Unfortunately, lifecycle management can also have an even more direct impact on operations. Misaligned lifecycle patterns can result in inappropriate coverage levels, laborintensive renewals, extended incident resolution times, security breaches, and even costly license violations and compliance issues.

Gary Middleton, Vice President of Networking GTM at NTT DATA, said: “Infrastructure lifecycles are a critical part of the IT management process. They represent an opportunity and a challenge for leadership, as effective lifecycles can result in huge business benefits – from increased efficiency to fostering greater innovation. “However, inefficient lifecycle management can equally be a meaningful operational blocker, posing numerous risks to security and business continuity.

“Through the Lifecycle Management Report, our aim is to help organizations enhance their infrastructure lifecycle processes and unlock the huge benefits doing so presents.”

It would be recalled that an earlier report by PwC had indicated that in Africa, the tech-ecosystem had experienced impressive growth and is evolving rapidly.

It noted that there was a high level of optimism about the potential that the continent has to offer by harnessing the strength of its largely young, rapidly growing and technology savvy population.

“Nigeria is one of the continent’s more established startup ecosystems, with firms like Interswitch dating as far back as 2002. “Albeit the growing tech-sector in the Nigerian economy and significant private funding secured by African tech start-ups over the years, the tech sector is grossly underrepresented in the Nigerian capital market “ the report said.

It also highlighter that the future of countries, businesses, and individuals would be more dependent than ever on their adoption of technology, adding that economic vibrancy and wealth creation in developed countries had been associated with technological advancements and digital innovation & transformation.

“Today, most of the companies with the world’s largest market capitalizations are tech companies that generate much of their revenue from the digital ecosystems they created. This is a significant change from the early 2000s to this current time,” the report added.

 


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E-Business

Davido Launches Chatter, Own Social Media App

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David Adeleke, Nigerian musician well known as Davido, has launched Chatter, a new social media application.

Davido Launches Chatter, Own Social Media App

Chatter is a social audiovisual utility platform designed to help amplify the voice of content creators and connect them with a vibrant community.

However, the app’s usage goes beyond content creators; business-minded individuals, as well as people looking to connect, have a place on it.

The musician used his social media accounts to announce the app’s release.

He gave a brief history of the development of the software and its features with his friend.

The well-known musician from Nigeria stated that he and Sir Banko, his close friend  are the owners of the app.

The music icon posted information about Chatter, a social audiovisual utility platform that connects content creators to a lively community and helps them magnify their voices.

In the past eight months, Davido has undertaken three internet projects.

Recall that the musician introduced his cryptocurrency.

However, the $DAVIDO coin fell a few days after it launched, prompting some cryptocurrency fans to call it a scam and a rug-pull.

 

 


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Holiday Shopping Season to Look Different for Retailers this Year as Shoppers Take on more Debt

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By Zuko Mdwaba, Salesforce Area Vice President & Africa Leader

New Salesforce research shows that 37% of indebted consumers are using their credit cards more today than they were a year ago, while 32% report using alternative credit services like “buy now, pay later” more frequently. What’s more, 43% of consumers are carrying more debt compared to 2023. And this isn’t unique to one income bracket — consumers across all levels are tapping into their credit lines more today than they were last year.

Zuko Mdwaba

Zuko Mdwaba

But this increased reliance on credit isn’t due to consumers buying more. According to the Salesforce Shopping Index, online order volumes have been falling since 2022 and decreased by 2% year over year in the first quarter of this year. When they do buy, they’re trading down, buying discounted merchandise, and seeking private labels.

Holiday shopping prediction #1: Chinese shopping apps will take market share

As consumers face uncertainty around rising prices, they’re changing shopping habits. Long gone are the pandemic times when the fastest shipping time could win over new business. Now it comes down to price.

Shoppers are looking for the best deal. Two-thirds of global shoppers report that prices dictate where they chose to shop, with less than one-third prioritising quality of the goods. Temu is the clear winner, with 43% of Western shoppers purchasing on this platform within the last six months. But for Gen Zers, Shein is the top destination, with half of this group placing an order recently.

This holiday season, we predict that Chinese shopping applications will capture $160 billion in global ecommerce market share outside of China.

Holiday shopping prediction #2: Middle-mile shipping puts strain on margins

The Houthi attacks in the Red Sea and rising crude oil prices are driving up container costs worldwide, putting strain on the middle-mile infrastructure for the first half of the year. Additionally, last-mile challenges are also stacking up thanks to events like the collapse of the Francis Scott Key Bridge and rising delivery costs – stalling delivery times and adding expenses for retailers.

But retailers shouldn’t push the shipping expenses back on shoppers. Free shipping offers are a top-three reason why consumers choose to make a purchase from a particular brand or retailer. Over half of shoppers say they are more likely to purchase online than in store if delivery is free.

This holiday season we predict brands and retailers will spend an extra $197B in middle-mile expenses, increasing 97% over last year.

Holiday shopping prediction #3: Shoppers embrace AI to search for the perfect gift

Last holiday season, 17% of online purchases were influenced by AI – both predictive and generative. That totalled a whopping $199M of onlines sales worldwide in November and December. This year, consumers will increasingly leverage AI – knowingly or not – to search for the right gift at the right price. In fact, 53% of shoppers surveyed said they are interested in using generative AI for inspiring the perfect present. As retailers increasingly embed AI into search experiences, we predict search will drive a nearly 3x better conversion rate compared to traffic not engaging with site search.

Holiday shopping prediction #4: Black Friday becomes Cyber Friday

Over the years, as online shopping grew in popularity and consumers could shop from anywhere, holiday shopping started earlier and earlier in the month of November. Last year, Black Friday gained back 4% of online holiday sales, establishing itself as the biggest online shopping day of the year.

We’re expecting the same of the upcoming holiday shopping season. Two-thirds of shoppers say they’re holding out on making big purchases until Cyber Week, anticipating better deals. The big news is that Black Friday is going to be the biggest day for digital. Salesforce research predicts online sales will take 7% of in store sales on Black Friday.

Holiday shopping prediction #5: Retailers tap loyal shoppers to avoid skyrocketing digital marketing costs

Customer acquisition continues to be costly for retailers. In the face of a busy election cycles, and as Chinese companies buy up advertising inventory, digital marketing costs continue to get more expensive, and opportunities to get in front of the right audience grow scarce. This means that brands and retailers have to better engage their existing customer base amid this tug of war over digital advertising space.

But there are other opportunities. Shoppers are doubling down on loyalty. According to our Salesforce Shopping Index, the rate of repeat buyers in the first quarter increased by 8% over the last two years. And shoppers are prioritising brands and retailers that offer loyalty programmes. Our research shows 63% of shoppers are making more purchases from stores where they can earn and redeem loyalty points. This holiday season, we predict that 2 out of 5 holiday purchases will be made by a loyal repeat buyer.


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APTS Cyber-Attacks Target African Governments, Others

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Kaspersky, a global cybersecurity firm, has said that it is keeping a close eye on advanced persistent threats (APTs) and nine active threat actors targeting African organisations.

APTS Cyber-Attacks Target African Governments, Others

Kaspersky researchers’ intelligence has identified government, energy, and telecommunications as the primary targets in African countries.

APT groups are long-term, targeted cyber-attacks in which intruders obtain network access and go undiscovered for a lengthy period of time. APT attacks are typically initiated to steal extremely sensitive data.

These APT organisations are frequently driven by espionage, financial gain, or, in some cases, hacktivism.

According to Kaspersky intelligence, MuddyWater, FruityArmor, and Sidewinder are among the region’s most prominent groups.

Kaspersky, which says it protects over a billion devices worldwide from cyberattacks, collaborates with law enforcement and offers intelligence to help them track down these sophisticated hackers.

These threat actors, according to the company, use a variety of methods to infiltrate their targets in the region.

Social engineering is a typical method employed on social media or via email, such as placing a bogus job advertisement for software developers.

According to Amin Hasbini, head of Kaspersky’s global research and analysis team for the Middle East, Turkey, and Africa, said it is critical to keep up with these sophisticated syndicates and stop corporate espionage.

“The current geopolitical climate is a hotbed for APT activity, therefore, investigating these attacks and gaining intelligence on their movement is vital for security teams and corporations in Africa. Our research allows businesses and government entities to determine the significance of the threat posed, understand the attackers’ next move and accordingly be able to take the appropriate security steps to protect themselves,” he said.

 

 

 


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