General News
Outsourcing Saves Cost, Improves Efficiency-Kruger
Roy Kruger is the Managing Director of BCX Nigeria, a 100% owned subsidiary of Business Connexion (BCX South Africa).
Kruger with more than 23 years experience in fixed and mobile telephony operations and management has gained a huge amount of knowledge relating to all aspects of telecommunications.
He spoke to hilary okeke on a wide range of issue in the industry.
About IPTV
IPTV stands for Internet Protocol Television whereby you use technology to take normal television, put it into IP packets and send them across to regional wide area or local area networks, as opposed to broadcasting in the traditional manner. Although IPTV can be broadcast across a satellite network; it is just a much cheaper and ubiquitous manner of sending television to users. To receive IPTV, you need a PC, and local people in the country do not have them. As you know, the most common way of receiving broadcast signals today is through TV sets. Once ICT infrastructure gets to more people, IPTV will become very common. Right now, IPTV is used mostly in office buildings or housing estates where people can run fibre optic rings around the place, and then bring it in via satellite and spread it around by a fibre optic link.
Current Global Recession and Business Sense in Outsourcing
Outsourcing in some instances can save a lot of money because what it basically entails is that you go to a company and present them with a proposal whereby you take over their manpower cost and the cost involved specifically with IT. If a company manufactures motor vehicles, its primary job is to manufacture vehicles and not to worry about the efficiency of the computers, or the pay increase for the personnel. As an outsourcing company, BCX will take away that burden on that company and take over their manpower and ICT management. There are lots of advantages to doing that because companies can save on manpower and more importantly, their IT remains up-to-date because we replace it as opposed to them buying and keeping it for many years. As an outsourcing company, we make sure that it remains up-to-date with no extra cost to the companies; all they need to do is pay a flat fee every month.
Role in IT Infrastructure Building
BCX does systems integrating. We do not use a specific product from a specific company. We use various products from various companies – the best in the world from different manufacturers. For example, we use products from Cisco, Huawei, Avaya, Nortel and a score of companies. We take these products and design them to suit the companies, and then install, commission and maintain the various companies’ networks.
Services for the Banking Sub-sector
Banks traditionally have perhaps a couple of thousand people working for them. So, the primary area we would like to work in is called Internet Protocol Telephony (IPT). Here, we rationalize the whole telephone system within the bank, we install a central call system which takes the place of the traditional Private Automatic Branch exchange (PABX), and we turn the whole network into a digital one. In other words, your phones become more than phones. On a single handset, you can browse the Internet, make voice calls, watch videos and communicate either within or outside of the building. On top of that, we put in place what is called unified communications which for instance, takes a voice message and turns it into a text message or vice versa. So on a single handset, you can make all your communications; hence the name ‘unified communications.’ You receive all communications whether text, e-mail, voice or video – you receive it onto one point of presence. For banks with head offices and hundreds of branches, we build wide area connectivity for those branches either by using satellite, radio or traditional terrestrial communications.
Disaster Recovery not Taken Seriously
That is an area where many people learn the hard way. What that means is they wait until an actual disaster takes place, and then it is a case of regrets. But a number of the bigger organizations have realized the importance of this. Companies can do disaster recovery themselves or outsource it, and that is becoming a very popular way of doing disaster recovery. Many companies, especially the telecom operators, are building data centres to which they then outsource IT infrastructure, and they provide services which include disaster recovery – that is now becoming very popular in Nigeria. The reluctance about disaster recovery may not necessarily be due to cost. The ongoing running of an infrastructure which you might or never need – that is where the cost comes in. It is not the hardware but the ongoing operations that do cost a lot of money.
Application of Business Intelligence in Organization’s Success
Business intelligence can be done in a number of ways. The most popular one is what we call the customer relationship management (CRM) system. CRM systems are traditionally very expensive to maintain. But with the call centre technology and the integration of CRM into call centres today, it is becoming a much easier task to do. It allows you to gain intelligence on your customers’ data – their hobbies, date of birth – so that you can better serve them. From the BCX point of view, we use business intelligence as a way of producing a business case for our customers. We put together the business case to show customers that by using this type of equipment and technology, they would gain a better access to their customers and thereby increase their market share.
IP without Fibre
If you look at the history of IP, it dates back to 1969 in the American Department of Defense. Within this department was a group called Advanced Research Project Agency (Arpa), and the Department asked Arpa to come up with a method of connecting every single computer to one another within the American defence force. So Arpa went out and found that some areas had IBM, some HP, some Dell – they were faced with the challenge of synchronizing the computers which could not communicate with one another. So the only way for them to do it was to come up with a common set of rules, which they used to connect all the computers to one another. And they thought: “We just might as well call this thing an Internet.” Thus the name, Internet Protocol (IP). That is, Internet set of rules. IP is just a set of rules. The question now is – how do we deliver Internet more efficiently? Internet can run on any type of infrastructure; it has no limits on the type of infrastructure on ground. It is only a set of principles that is implemented and then you can run voice, video and data on top of IP. It can run over fibre; it can run over copper; it can run over radio; it can run over satellite. There are no limitations. They all deliver the same in terms of quality; it is just that when you consider fibre optics, it can provide more bandwidth but if you are running over it or copper at the same speed, there is no difference in the delivery. They both deliver the same quality and at the same speed.
About BCX
BCX is arguably the largest ICT Company in Africa. We have more than 5, 000 people working for the company; we are Cisco Gold partners, Avaya Platinum partners; we have many accreditations with the largest companies in the world. Technology makes BCX tick but I think more than that, we look at the types of people we hire specifically in Nigeria. I have made it a routine to hire students that are just out of the university and they are all clever young guys. Within six months, they gain huge experience and exposure within BCX. Developing the young people within Nigeria is one of our goals.
General News
Kano Confirms 2 Mpox Cases

Kano State Centre for Disease Control (KNCDC) has confirmed two cases of Mpox, formerly known as monkeypox- an infectious viral disease caused by the monkeypox virus, which belongs to the Orthopoxvirus genus.
KNCDC however said that both patients affected have fully recovered and discharged from medical facility.
Prof. Muhammad Adamu Abbas, director general of KNCDC, disclosed this during a media parley on Monday, revealing that the cases were recorded in Kano Municipal local government area and Ungogo local government areas, respectively.
“We have handled both cases successfully. The patients have been treated and discharged home,” Prof. Abbas stated, adding that all traced contacts, however, tested negative for the disease.
He explained that the confirmation comes following an advisory from the National Center for Disease Control and Prevention (NCDC), urging heightened vigilance against potential disease outbreaks, including COVID-19, viral hemorrhagic fevers like Ebola, Lassa fever, Marburg, and Mpox.
Prof. Abbas emphasised Kano’s vulnerability as Nigeria’s commercial hub, noting the constant influx and outflow of people. “Even though we don’t have international borders, we border states that do have international boundaries with neighbouring countries, making vigilance highly necessary,” he explained.
“The KNCDC conducted comprehensive contact tracing for the Ungogo case, testing samples from the patient’s community and two hospitals he visited.
“All contacts were monitored for the maximum allowable follow-up period and remained negative,” he stated.
The Director General stressed the critical role of public enlightenment in preventing infectious disease spread, calling on media organisations to amplify health communication efforts across communities.
“The media has been our friend even before the establishment of this center. With the signing of the bill creating the Kano State Center for Disease Control, we believe our first major engagement should be with media members,” Prof. Abass said.
He urged residents to remain alert while assuring that the state’s disease surveillance and response systems were fully operational and at alert to handle any potential outbreaks or emerging threats in the State.
General News
LBS Described Digital Transformation in Banking, Others as Fueling Nigeria’s Economic Evolution

The Lagos Business School (LBS) has described digital transformation in banking, finance, and taxation as “an interconnected force” fuelling Nigeria’s economic evolution. The Dean, Lagos Business School, Professor Olayinka David-West, stated this at the 35th annual conference of the Finance Correspondents Association of Nigeria (FICAN) held over the weekend in Lagos under the theme, “Bracing for the Digital Economy in Nigeria: Taxation, Banking and Finance.”
The conference saw industry stakeholders, including the Federal Inland Revenue Service (FIRS), Central Bank of Nigeria (CBN), the Nigeria Deposit Insurance Corporation (NDIC) and leading banks converging to share insights and shape the country’s digital economy roadmap.
David-West, who was represented by Prof. Akintola Owolabi, Department of Cost and Management Accounting at LBS, emphasised the need for Nigeria to embark on a transformative digital journey that can redefine its economy and significantly improve the quality of life for its citizens.
She said: “Seamless digital payment systems underpin efficient tax collection; widening financial inclusion expands the taxable base; and transaction data powers evidence-based policy and enforcement.”
David-West also noted that the country’s e-commerce market is expected to exceed $16 billion by 2030, supported by pioneering platforms like Jumia and Konga.
She affirmed that the strategic vision at LBS aligns closely with advancing digital transformation and promoting financial inclusion, aiming to develop the leaders needed to navigate and drive this emerging landscape.
The LBS Dean said: “Nigeria’s digital economy is undergoing remarkable growth, energised by a young and dynamic population alongside rapid digital adoption. According to the Nigerian Communications Commission’s 2024 report, internet penetration has reached 43.5 per cent, with over 163 million Nigerians online as of March 2024.
The telecommunications sector contributes around 18 to 20 per cent to Nigeria’s GDP, highlighting the vital role of information and communication technology (ICT) as a driving force in the economy.”
She pointed out that, “this digital revolution transcends statistics; it reshapes commerce, services, and livelihoods. Our burgeoning e-commerce market, projected to exceed $16 billion by 2030, is fuelled by trailblazing platforms like Jumia and Konga.
“Innovative logistics startups such as Kwik and GIGL illustrate how digital technologies spawn entirely new value chains, enhancing efficiencies and expanding economic opportunities. Such developments promise exponential employment gains, diversification away from oil dependence, and transformative service delivery across sectors.”
According to her, with Nigeria’s fintech ecosystem attracting over $2 billion in investments in 2024, thus sustaining its position as the continent’s financial technology powerhouse, the country’s financial sector “is both a driver and beneficiary of the digital revolution.”
David-West highlighted how digital payments and mobile money services can serve as a foundation for formalising vast informal sectors, enhancing tax compliance, and integrating businesses into formal financial systems.
She, however, said: “Several challenges remain that require immediate attention, including infrastructure deficits such as unreliable electricity and limited broadband access in rural areas, as well as a shortage of digital skills that restrict economic participation.
“It is essential for regulators to carefully navigate the balance between fostering innovation and ensuring consumer protection amid rapid technological advancements.”
In his address, the chairman of the Finance Correspondents Association of Nigeria (FICAN), Mr. Chima Titus Nwokoji, said: “This year, our conference theme is both timely and urgent, focusing on the digital economy, taxation, banking, and finance. Globally, the digital economy has evolved from being merely a promising frontier to a critical backbone of modern growth.
“In Nigeria and across Africa, we find ourselves on the brink of a significant transformation driven by data, digital payments, artificial intelligence, and cross-border innovation.”
He noted that “Current statistics underscore our potential: the ICT sector contributed 18.3 per cent to Nigeria’s GDP in the second quarter of 2025, and digital payment transactions exceeded N600 trillion in the first half of the same year, showcasing a 22 per cent year-on-year growth. Mobile money usage has surpassed 73 million, successfully reaching rural communities that were previously excluded.
“To further solidify these advancements, the Central Bank of Nigeria has introduced the Payment System Vision 2020, a comprehensive blueprint for our digital future, incorporating AI, blockchain settlements, and cross-border payments enabled by the African Continental Free Trade Area.”
He pointed out that no robust digital economy can flourish without an equitable and effective tax Framework.”
General News
Tecom and Huawei to Host MiniFTTO Solutions Launch Event in Lagos

Tecom, in partnership with Huawei, is set to host the Huawei–Tecom MiniFTTO Solutions Launch Event on Thursday September 25, 2025, at Four Points by Sheraton, Victoria Island, Lagos.
Themed “Fiber for Every Business: Powering Connectivity into the Future”, the event which is free and open for registration via https://rb.gy/cjo48a will spotlight Huawei’s Mini Fiber To The Office (MiniFTTO) solution — an innovation designed to address the networking challenges of institutions and businesses of all sizes across Nigeria.
The Huawei MiniFTTO solution is built on F5G technologies and delivers high-performance all-optical networking tailored for diverse environments such as schools, universities, banks, hotels, government institutions, and private sector businesses. By extending fiber to every corner of an organization, MiniFTTO ensures superior user experience, simplified operations, easier maintenance, cost-effective deployment, and seamless management via mobile applications.
Speaking ahead of the event, Happiness Obioha, Managing Director of Tecom, highlighted the solution’s strategic importance for Nigeria’s digital economy: “MiniFTTO is a game-changer for Nigerian businesses and institutions. Many organizations face challenges with poor connectivity, high maintenance costs, and inefficient networks.
“With this solution, Huawei and Tecom are delivering enterprise-grade networking that is accessible, affordable, and easy to manage — enabling organizations to unlock productivity and long-term growth.”
As Huawei’s newly appointed Gold Distributor in Nigeria, Tecom will drive the adoption of MiniFTTO alongside Huawei’s broader eKit portfolio, which includes networking, collaboration, data storage, and cybersecurity products.
This partnership positions Tecom to deliver not only cutting-edge solutions like the Huawei OptiXstar series terminals (EG8145B7-50, V166a-20, C610, B866G-S2, C810E) but also the technical expertise and support required to ensure smooth implementation for Nigerian institutions and enterprises.
The launch event will bring together Internet Service Providers, telecommunications companies, enterprise resellers, corporates, banks, hotels, schools, universities, estate managers, government agencies, and other stakeholders to explore firsthand how Huawei’s MiniFTTO and eKit solutions can revolutionize operations.
Attendees will gain practical insights, engage with industry experts, and discover new pathways to digital transformation.
The Huawei–Tecom collaboration underscores a shared vision of bridging connectivity gaps across institutions and businesses, providing them with tools to scale, innovate, and thrive in Nigeria’s evolving digital landscape.
For event registration, partnerships, and media inquiries, please contact:
sales@tecom.com.ng | +234 905800 4980 | https://rb.gy/cjo48a .
- General News1 day ago
LBS Described Digital Transformation in Banking, Others as Fueling Nigeria’s Economic Evolution
- E-Business1 day ago
Experts Seek Engagement on AI Adoption for Governance Standards
- News1 day ago
MTN Nigeria Backs Cloud Accelerator Program with N100m
- News1 day ago
Fire Incident: Afriland Properties Attributes Afriland Towers Blaze to Inverter Room Malfunction
- E-Business1 day ago
NITDA Empowers 3,600 Teachers Nationwide to Lead Nigeria’s Digital Literacy Transformation
- News1 day ago
PenCom Redesigns Pension Plan, Targets Informal Sector
- E-Financial1 day ago
Wema Bank Introduces Static Wallets, Instant Settlement Features on ALATPay
- General News1 day ago
Tecom and Huawei to Host MiniFTTO Solutions Launch Event in Lagos