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PalmPay Celebrates 25M User Milestone in Nigeria, 800,000 Mobile Money Agents

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PalmPay, a pioneering Africa-focused fintech platform, today celebrates a significant landmark in its journey, marking 25 million users on its smartphone app and an extensive network of 500,000 mobile money agents and 300,000 merchants in its payments ecosystem.

This rapid growth within just four years of its market entry in Nigeria is testament to the company’s robust strategy centered on offering secure, user-friendly and inclusive financial services.

“We are proud to be a driving force of financial inclusion and cashless payment adoption in Nigeria.”, stated Sofia Zab, Global CMO of PalmPay. “PalmPay’s growth validates our approach and illustrates the increasing demand for innovative fintech solutions that address the unique needs of Africa’s underserved population.”

PalmPay’s user-friendly application simplifies digital transactions, making them swift and convenient. This has driven a shift in consumer behaviour from cash to digital payments. Today, the company processes more than 5 billion USD per month.

The PalmPay app offers a comprehensive suite of financial services that empower its customers with tools to manage their finances in one place.

This week, the company is launching it’s savings service, which include a 20% annual interest savings plan available to all users. The fintech also provides banking services for businesses, equipping them with dedicated apps, web portal and POS.

PalmPay’s efforts in promoting financial inclusion have been notably impactful, with around 30% of its users stating that their first-ever financial account was created on the app.

Its expansive network of mobile money agents help users deposit and withdraw money and guide consumers on how to use the PalmPay app. Its agents also serve consumers who do not have access to smartphones by transacting on their behalf, thereby extending access to PalmPay’s services to millions of additional people.

The company’s success in Nigeria has been propelled by its proprietary payment infrastructure, which offers unmatched reliability in a market that has long grappled with unstable financial systems. The platform boasts a 99.5% 10-second transaction success rate, distinguishing PalmPay in a highly competitive fintech space.

“PalmPay is more than a digital wallet – we are building a comprehensive platform to offer consumers all the tools they need to thrive financially. As we move forward, our aim is to become Africa’s financial superapp,” added Zab.

“Our partners benefit from our robust payment infrastructure and data-driven approach, which enables us to connect their offerings directly to their target customers, fostering mutual growth within our digital ecosystem.”

The company’s next strategic step is to bridge the gap between consumers and businesses by digitising merchant payments. PalmPay is onboarding tens of thousands of offline retailers every month, many of whom are spurred to join the platform following requests from its customers who want to be able to pay with transfer.

“The consumer base has now become one of the major driving forces of wider cashless adoption in the Nigerian payments ecosystem”, said Chika Nwosu, PalmPay Nigeria Managing Director, “We see an enormous potential in digitising payments for the retail and informal economy, which reduces their cost of doing business and helps them build the digital track record to qualify for credit and other financial services.”

Looking ahead, PalmPay is extending its operations to more countries and plans to offer cross-border transactions in future. The company is already piloting services in Ghana and is preparing launch plans for several other African markets.


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E-Financial

FG to Receive $2.25Bn Fresh Loan From World Bank on June 13

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Federal government will receive fresh loan funding from the World Bank, with approval expected for loans totalling $2.25billion on June 13, 2024.

FG to Receive $2.25Bn Fresh Loan From World Bank on June 13

 

Recall that Wale Edun, minister of Finance, at the spring meetings of the International Monetary Fund and the World Bank last month, had announced that the nation had qualified for processing a loan, described as ‘virtually a grant’ of $2.25bn from the World Bank at one per cent interest rate.

He stated, “We have qualified for the processing just this week to the Board of Directors of the World Bank of a total package of $2.25bn of what you can call ‘the closest you can get to a free lunch’- virtually a grant. It’s for about 10- 20 years moratorium and about one per cent interest.”

The package, approved by the World Bank Board of Directors, offers a 40-year term with a 10-year moratorium and a nominal one-percent interest rate.

According to the latest information on the World Bank website, the funding will be received via two major development projects.

The first project is the Nigeria Reforms for Economic Stabilization to Enable Transformation Development Policy Financing, which is set to receive $1.5bn.

The second project, NG Accelerating Resource Mobilization Reforms Programme-for-Results, has proposed funding of $750m.

It was also indicated that the government might reintroduce the excises on telecom services and the EMT levy on electronic money transfers through the Nigerian Banking System, among other taxes.

 

 

 


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Cybersecurity Levy Meant for Financial Institutions, Telcos – Senate:

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Senator Shehu Umar Buba, chairman, Senate Committee on National Security and Intelligence, on Sunday, clarified that the recently imposed cybersecurity levy announced by the Central Bank of Nigeria (CBN) is not targeted at individuals operating bank accounts.

Cybersecurity Levy Meant for Financial Institutions, Telcos – Senate:

Rather, the senator, who sponsored the amendment bill in a statement in Abuja, explained that the levy is aimed explicitly at financial institutions and telecommunication companies.

He said the financial institutions and telecommunication firms are most vulnerable sectors to financial crimes and cyber fraud to enhance cybersecurity measures and national security in the country.

He noted that: “The relevant section of the Cybercrime Act is very clear about the businesses that are required to pay the levy, not the citizens.

“The Act is very explicit about who is responsible for the payment, not Nigerian citizens or individuals.

“The relevant section of the Cybercrime Act 2015 listed the businesses required to pay the levy: telecommunications companies, Internet Service Providers, banks, insurance companies, the Nigerian Stock Exchange and other financial Institutions.

“The organisations in the sectors have been listed in previous circulars by the Central Bank of Nigeria, especially in 2018. The new circular by the CBN further provided many exemptions.”

Buba also clearly explained the amount payable as a cybersecurity levy.

According to him, “It is either 0.005 or 0.5 per cent arithmetically. The figure in the principal act was 0.005 as a fraction, which was converted to the percentage that became 0.5 per cent in the amendment.

“Therefore, the statistics in fractions and percentages are the same.

“The legislator highlighted that the passage of the amendment bill was a collaborative effort of various stakeholders.

“The passage of the amendment bill was a collaborative effort involving the government, industry players, civil society and academia.

“They expressed their contributions and actively  participated in the public hearing before the endorsement by the two chambers of the National Assembly.

“After rigorous processes, President Bola Ahmed Tinubu signed the bill into law in February 2024.”

The senator acknowledged the concerns of Nigerians, civil groups and other stakeholders about the current economic situation.

He was reassured that implementing the cybersecurity law was not meant to punish citizens.

He emphasised that the levy was a collective effort to protect national security and the economy, with the financial burden primarily falling on the specified businesses.

The Cybercrime (Prohibition, Prevention, etc.) (Amendment) Act 2024, which President Tinubu signed into law in February, imposes a 0.5 per cent (0.005) levy equivalent to half the value of all electronic transactions by the businesses specified in the Second Schedule of the Act.

The levy will be remitted to the National Cybersecurity Fund, which the Office of the National Security Adviser (ONSA) shall administer.

The circular announcing the levy also exempted some transactions from the cybercrime levy.

They included loan disbursements and repayments, salary payments, intra-account transfers and other financial transactions.

 


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9PSB Inspires Startup’s Growth @ Tech Entrepreneurs Conference

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9 Payment Service Bank (9PSB), Nigeria’s digital payment service bank, focused on financial inclusion has encouraged the growth and development of more Information Technological startups by sponsoring the just concluded Kano TechPrenuer Conference. A Tech entrepreneur gathering held at Meena Event Centre, Lodge Road, Kano.

The flagship event, which was organized by IMH Global with the theme: Empowering Tomorrow: Innovating in the Digital Space, aimed at bringing together tech enthusiasts, entrepreneurs, and innovators to explore emerging trends, share insights, and enhance networking opportunities within the technology ecosystem, with a focus on fostering innovation and entrepreneurship.

Speaking during his presentation, Akeem Salam, Group Head Business Development and Strategy, 9 Payment Service Bank (9PSB), highlighted the huge contributions of technology and its innovations to different fields of human endeavors, how it has transformed the way operations and services are being rendered especially in finance and banking sector.

Today, banking services are all digitalized, which has paved way for the emergence of financial technology companies and payment service banks to operates seamlessly and drive financial services to the banked and the unbanked in every nook and cranny of the country; as well as facilitate financial inclusion for all Nigerians leveraging on mobile technology and communication.

‘’We have made tremendous efforts by contributing to closing the gap in financial inclusion by delivering our services to various market segments with our tailor- made products and services such as our virtual accounts, Bank9ja mobile App, USSD services, PoS services to merchants, ever dependable agency banking; driven by our Service Location Partners and bills payment as a service made easier once you have our platform available on your mobile devices. In addition, we collaborate with other industry players to ensure we deliver on our mandate.

“Remember, collaboration is indispensable as it opens opportunities in the industry by helping the journey to be a smooth ride. Therefore, we have been partnering financial service providers to ensure we leave no stone unturned. Our products and services are flexible and user-friendly, pricing and charges are of industry standard, Akeem added.”

‘’Asides from delivering seamless payment services, the Central Bank of Nigeria also mandate us to drive financial literacy, to ensure that basic financial education is extended to both young and adult Nigerians. This of course, we have been doing through our diverse services and programmes.

“We will continue to support the development, growth and innovations of startups and tech initiatives as this will impact the society greatly. Therefore, I enjoin you all to be focused and committed in your career and businesses,” he remarked.

Kano TechPrenuer Conference is an annual gathering of enthusiastic individuals in the tech industry. The event brought together IT consultants, web developers, social media marketers/managers, affiliate marketers to interact, upskill, collaborate, and chart the way forward. The event served as a nexus for innovation, providing a space for learning, networking, and exploring the latest trends and strategies in the tech entrepreneurial ecosystem within Kano State.

 


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